room is very clean, free cookies and coffee in the lobby. pool is clean too

everything was wonderful! very friendly staff, a great pool and spacious rooms!

pool and elevator weren’t available

quiet hotel with friendly staff, large and comfortable room, clean pool.

we asked one of the staff to change the time on the pool so the boys had to get out

a bit too much smell of the pool and sink outside of washroom.

room was great as always we have stayed here a few times and the kids love it pool warm and the garden is beautiful love

love the pool and hot tub!!

pool

loved the room, the price, the pool

great breakfast in a nice enclosed area

breakfast

breakfast was awesome

no full kitchen as advertised

the lack of working equipment in the gym was a huge disappointment, and the work-out room didn't have any air-conditioning

my children loved the water slide but wished the pool opened earlier than 9am.

it was amazinggggg i love the pool waterslide breakfast the staff was really nice and kind with us, our cat and our

nice pool and hot tub, good staff

swimming pool slide was not opened and the hot tub was out of order and could not be used

clean, great service, nice pool and workout facility

was nothing really to complain about, i did use the pool a few times and it was a bit cloudy and a little chilly but still nice to have the use of that

pool was not warm

breakfast wasn’t that great and the pool wasn’t open

pool is small and not much seating area

i thought there was a jacuzzi, but that was my bad. there a full size pool

beds were comfy breakfast was great staff was friendly nice pool and hot tub :)

the pool was cold. and no hot chocolate where the coffee and tea were.

the breakfast was great! rooms were nice. pool was pretty good too.

have liked to know that there was a pool, but perhaps i did not see that in the booking of the hotel

only thing we didn't like was that the pool was a bit cold, but nothing to complain about really

to get to, lots of restaurants nearby, clean, comfortable, value and the breakfast was above average, very

was very clean, unfortunately the gym and pool were closed for reno's

could use a laundry bag in rooms

loved the jetted spa tub and our room.

night shift on 18 th /19th jan 2019 chatted about his reading and provided me with towels for the gym

i also enjoyed the pool and jacuzzi, and the staff was extremely friendly

everything! location, room, bed, pillows, breakfast, pool, jacuzzi and staff!

location on the lake with firepits, lawns and lake swimming along with an indoor heated pool and spa

our girls love the pool and hot tub

like that the hotel had a vintage kinda feel *the pool and gym were ok, never crowded

we used the laundry and hot tub and pool and everything was in good working order and clean

smell of chlorine before you enter pool room

we enjoy staying here, especially being able to use the pool at minimum capacity

family had a great time in the pool

the room was fantastic for a large family. very spacious. great pool for the kids.

clean, good sized indoor pool and sauna, really clean updated gym, incredibly friendly staff, super close to the beach (7

they did a lot during covid. even breakfast was offered and the pool was open

the pool is in need of some tlc but is still functional

everything was close to reach, parking, pool, restaurant.

pool was clean, gym was good. staff were nice and room was well equipped.

i didn’t like how the pool and hot tub closed at 9:00

the shower in the pool not working.

everything. pool hot tub. great breakfast

not enough towels at the pool.

was a quiet property with a very nice pool and hot tub area

the pool, hot tub and sauna were great

hot tub and pool are great , bed sheets and pillows were extra good

we had adjoining rooms, with a good in house restaurant/bar, with a decent pool

we were looking forward to swimming in the pool but the water was too cold so we didn’t use it

the pool was closed when we arrived, but we got to use it early in the morning before we had to go

a pool would be nice. but realize cost would go up.

thought there was a pool, which there was not

no elevator, no pool, very old small fridge and a very old microwave

hotel is in desperate need of an over haul. no pool or hot tub.

facility was old gym equipment didn’t work well and very small, no pool, breakfast area was very small to accommodate guest

the breakfast had variety and the pool, although small, was warm and cozy

pool looks nice

this hotel was the lowest priced yet had swimming pool, gym with towels and water and very comfortable room

great location. very clean. kids loved the pool. great breakfast. plan on coming back.

pool not open due to virus. did not know till arriving. disappointed.

i never used the amenities however, the pool was open for private use of a half hour

breakfast was great, pool was fun and the rooms were big and clean.

the swimming pool was too warm. temperature should be adjusted.

wasn't even something to replace it or any deals givin for the service not to be provided n the pool was

the pool and the nice staff were wonderful.

hot breakfast was great, and the indoor pool and hot tub were perfect for families

price was great, pool was open nice and early

the outlets by the bed weren't wired in, and the hot tub was filled with colder water than the pool

kids enjoyed the heated pool

the indoor pool and hot tub were relaxing

small pool but good.

enjoyed the breakfast...the pool and hot tub was nice and the staff was excellent!

the pool and rooms

the swimming pool quite small.

room was great had refrigerator and microwave and the pool and hot tub were awesome

pool could be a bit more shallow to allow younger children to play in it without assistance

friendly staff, very clean room and beautiful pool, outdoor area to hang out, the location was excellent, right beside shopping mall and bass pro

convenience to attractions and shopping mall. nice amenities with the pool and billiard table.

the employees were kind. the atmosphere was inviting and my kids loved the pool.

nice bar and pool table

pool is kinda cloudy

pool was under repairs and we were not advised

the only downside was that the pool felt a bit outdated compared to the rest of the hotel.

the pool was clean and warm

was awesome with our room, pool parking

would have liked to had a pool and hot tub

there was no pool for my son to enjoy

see the comment above.. no pool

only thing missing was the pool and the gym was very small

no pool, confusion with the other monte carlo

the pool was very crowded

the gym and the pool was closed due to covid-19

excellent breakfast, nice pool, friendly staff, quiet, clean, comfortable room!

the pool was a little small

breakfast, clean and modern rooms, helpful staff, a decent exercise room and small pool

tv , the beds and pool . also the location

outdoor speaker broken at pool

loved the pool, hot tub, gym - its quiet and not crowded and clean

pool could have been cleaner

personal care ie: outdoor pool service, hot tub, steam room

quiet rooms with large showers and comfortable beds. pool are was clean and not busy.

food was great, had a nice pool

hotel is quite big, takes a long walk to find the pool

it was a long walk from our hotel to the connected outdoor pool

upgraded my room and i loved it, it was a very nice room and the pool was also nice, i will definitely be staying

the pool could have been warmer!

the pool area is well maintained and clean

amazing and good pool area. staff we're very helpful too!

clean room and bathroom. very spacious rooms and lobby. pool was good

it was very comfortable, and the hours for the pool and workout room were very reasonable

love the layout of your room 410 - my family enjoyed the basketball court - pool - breakfast was above expectation - it was a great stay

the location, the clean room, the great breakfast and the swimming pool.

amenities included: free parking, free wifi, breakfast included, pool and hot tub area was clean

pool area didn't have enough towels for the family but we did go later in the evening so very

the hotel was so clean, the pool & hot tub were great & breakfast

location, beautiful lobby, nice pool

swimming pool

people not respecting the no diving sign in the pool

pool needs to be renovated also add a whirlpool and needs better patio furniture

the pool is nice

clean, no carpets, renovated, has a pool, great location, affordable

we even had a dip in the pool-small but lovely

easy access directory off the 400 with very decent breakfast and a pool!

it would have been nice to have some sort of notice that the pool isn't open..

pool was nice but there were no towels, thankfully the front desk had some

lovely pool and gym

whirlpool bath jets were powerful

the gym and pool are fantastic and rooms modern spacious and very comfortable

priceless sanitized whirlpool suite

i like bathing in the pool the water was so warm and nice

breakfast was great kids loved it

it has a good size swimming pool, and laundry machines

there’s a small gym and a pool

clean and spacious rooms with fully equipped kitchen

exercise room is in same room as laundry facilities

pool was unavailable at the time of our stay

33' by 66' two meter deep pool was 82 and great for swimming lengths for an hour

new makeover for pool room and bedroom suites is amazing

cosy and great sleep warm pool n nice hot tub very nice restaurant parking was excellent wifi was excellent excellent staff

comfy bed pool and workout room spell room

the pool..

the pool was a little disappointed and required reservation every time.

like you had to book a time slot for the pool would have been better just to be able to go

the pool was not as good as i expected

indoor pool felt a bit crowded when we went, especially having to share it with both guests and student

favourite things: cleanliness, spacious suite, beautiful pool to swim, great breakfast!!

comfortable rooms, good swimming pool and great breakfast

pool was great, it was very warm and the room it was in was nice and warm with chairs for anyone

pool is very clean and amazing

pool coffee free breakfast the room was very clean and the furniture very nice and for last the

breakfast, comfortable bed, jacuzzi, swimming pool, a lot of space in the room

the pool was heated and the staff were very nice

gym and pool on location

pool was also very warm so nice to relax in salt water

there was a lot of variety for breakfast! location was close to the 407 the pool was nice!

it is to bad that it wasn’t earlier in the year so i could of used the pool

if the pool hours were open before 1130am, limits access to the pool before checkout.

pool was nice but it wasn't heated like they advertised and i didn't notice any jacuzzi or spa like

there are bbqs on site for use and a nice little outdoor pool

liked the sunny pool, fridge, microwave and the comfortable beds as well as being near a chinese restaurant

the pool was also great and the kids loved it

staff, breakfast, pool

hotel was very clean, kids loved the pool

the pool and hot tub were very nice

the swimming pool water was dirty. but there were a lot of people there that day..

breakfast was very convenient

the kids also loved the pool etc ( its great for little ones because its swallow)

the location, amazing staff and the buffet breakfast

also better opitions for breakfast it often was the same thing

light dinner included. great breakfast

room, pool, service

the pool and the dining was extremely good.

it has the potential to have like a rooftop pool or patio

the pool was beautiful and resort-like, with swim streams and lounge chairs, and the gym exceeds

swimming pool and spa

only downfall is that there isn't a pool. not their fault but i assumed there was.

didn t have a pool

there was no pool.

wish it had a pool but can't have everything :)

clean, comfortable unfortunately no pool

pool and gym are

decent cleaning and a pool

really nice hotel , very helpful staff and lovely pool too

love the swimming pool

from the quick and easy check in/check out, complementary cookies the kids loved, the pool, wifi and the delicious breakfast

pool was so warm and relaxing

the pool temperature was also amazing

the pool was filthy and the hot tub did not work, it just ran hot water.

the pool , i took my 9 year old grandson on a trip ! he loved the king size bed

slippery pool area

nice places to eat close by. nice little pool.

the room and the pool

the refrigerator no freezer and the swimming pool small .

pool water was cold

facilities, free internet, decor, pool, included breakfast

pool was amazing

location great close to 401. room is spacious and pool was quite big.

didn't like that the key cards wouldn't work for the pool, each time we had to ask a staff to let us in and it was all guests had the same issue

there were constantly no towels in the pool area and we'd have to go request more.

nice hotel with swimming pool and great parking option. it was clean and comfy.

pool was great

maybe a basketball hoop in the pool for kids.

friendly staff, clean rooms and well maintained pool. my kids love it!

room atmosphere, swimming pool, location

that this is a huge deal but the pool area had no whirlpool or sauna

restaurant wasn't open, shares a parking lot with several restaurants, including tim horton's and mcdonald's

really like how well the room service organizes our stuff while they make the bed

the hotel also offers a gym and laundry facilities

in the parking lot, you will find a gas station, mcdonalds and tim hortons

parking area a little concerning, dark in areas and people hanging out in parking area

the pool and facilities were clean and user friendly

love that they were always cleaning or checking the waters ph in the pool, the rooms are spacious and lovely also if you love cooking

nice pool, lovely garden, perfect breakfast, and friendly, helpful staff

the pool was to small

small pool, gym and bbqs

breakfast was great, pool, staff, beds are extremely comfy…

we enjoyed our stay, the children enjoyed the pool and free breakfast.

the pool was great hot

great breakfast kind staff awesome pool

pool

were super nice, place was clean and cool looking, it had a pool and gym, place was by transportation, not too far from food places and stuff

hotel is simply incredible: the facility, the gym, pool, staff, room - i mean literally everything

the pool tiles inside the pool, just beneath the bord, would need a good scrubbing clean up!

rooms are very nice, breakfast was good, they have a well built gym and my kids enjoyed the pool

indoor swimming pool was out of use.

i liked the pool,friendly staff

the pool and jacuzzi were enjoyed thoroughly

pillows and bed were soft and comfy. pool was clean and warm.

can t wait for the pool to open once again so i can go for a swim

the hotel was nice and clean and had a great pool

the gym was super basic

decent room great breakfast

loved the free complimentary breakfast in the mornings make our stay more pleasing/relaxing especially if you're on a budget

laaaarrrge families like 7 kids and no monitoring of food

in was easy rooms were side by side kids enjoyed the pool breakfast was not bad rooms were very clean with lots of amenities check out

i was told the pool was open, but it was closed when i tried to use it.

happy to hear pool is now opened but did not prepare for this so did not use on this stay

the swimming pool is temporarily closed

pool wasn't as glamorous as pictures showed. pool was also cold. no hot tub.

only downside was that pool was still under reconstruction, but we knew that before booking, so wasn t a surprise for

the pool is closed

the pool wasn't open which wasn't the worst thing but would have been nice to go swimming

beautiful building friendly staff when checking in and out. snacks downstairs, gym sauna pool !

walked out of the pool area into the lobby and elevator dripping water so the floor was often wet and slippery, quite

the pool was not open

enjoyed the heated outdoor pool.

the room was great, the pool was beautiful and every staff member was so nice and every area was very very clean

spent some time at the pool as well which did not disappoint

the facility's are cloused like gym, pool, restaurant and tennis field

the upgrade to room suite. i love having access to the gym and pool

nice place to stay for casino and racetrack and the pool is very nice

the pool, the steam room,the sauna all were awesome

the pool and hot tub were great

pool sauna steam

the beds were comfy, pillows were great, pool was very clean, location was great, food was fantastic, even the views from the windows were

hotel was clean breakfast was good. i would stay here again.

laundry is

the breakfast is great the cook is so nice that’s such a great way to start a day

the free breakfast included is a+++

there is no laundry service.

rooms are clean, hot breakfast, 24 hr coffee, microwave and fridge in room, friendly staff, pool, exercise room

wifi is fast. free breakfast is good. inside pool is clean and warm enough for kids.

the pool was perfect for our family

was helpful & friendly, convenient location , breakfast was excellent and fresh, pool area very clean and

the pool and the room was awesome.

didn't use it but had a pool we could've used

the pool and attached restaurant

loved the pool

it was clean, the staff was nice and they had a pool.

quiet , loved the court yard by the pool

the swimming pool was really nice.

the warm pool area, diverse hotel staff, they were so polite even the guest.

jaccuzi and pool were grand, sauna was a joke sadly but im from finland, so

the design of the hotel and pool

pool n gym

it was real clean and very comfortable and the kids love the pool and breakfast was delicious..

likes was hot tub ,fire place, room, staff, kids likes was pool and fitness center hubby likes was lounge snow and

was a party in the pool room which made it uncomfortable to go down for a swim

modern with big rooms and well equipped kitchen. you have everything what you need. inside pool.

swimming pool. the smell of the chlorine is really strong and burns your eyes a lot.

convenient and good amenities- gym and pool were great!

enjoyed the facility, the pool is lovely

loved the pool and hot tub. the room was a great size and very stylish!

the pool. the customer service

are only two chairs by the pool

estaurants/ bar, pool, starbucks right downstairs)

were fast, there was no lineups at the front desk, there was more than enough luggage carts, the pool was clean, but the gym was nice

great facility , nice pool and spa

the pool and the gymud83dudc4d

very clean, beds were comfortable, the amenities were great

great pool great location

pool water no warm enough.

the poolside bbq was great with a variety of meat and a large salad or baked potato cooked to order

room was clean, quiet, warm and spacious with a patio door to a balcony overlooking the indoor pool dome fringed with trees

the indoor pool

breakfast was not the best. few options available. parking is very expensive.

breakfast was good with a good selection to choose from. courtesy airport transfer.

to pay extra for parking as well as breakfast when booking i was told breakfast was included for both

no free parking within the property and quite pricey daily rate without breakfast

if you can show the cost of breakfast on booking

the pool was fantastic, best hotel pool experience.

location and pool

no towels at the pool but was ok used gym towels

the pool was fantastic

the pool area was also clean and warm

location and pool.

the location and the pool :)

i really enjoyed how well maintained & clean the hotel was as well as the gym & pool facilities!

loved the pool, it was easy to get to and from the airport, a tim hortons down the street, and parking was a

room and pool

only complaint is that the facilities were off limits (gym, pool, dine in etc

location … pool was lovely

the pool and hot tub was a hit with both parents and kids

how clean and quiet it was. pool was amazing nice and clean.

loved the pool, no smell of chlorine

the pool and fitness area

only disappointment was pool closed due to covid at no ones fault.

the pool area is clean and pleasant

the pool was clean, the breakfast buffet was scrumptious

the pool was great

location and pool and gym

excellent experience as usual. enjoyed the pool. great spot to relax.

great pool and hot tub

pool, shuttle service from the airport and starbucks in house

i also really enjoyed the fitness centre and the pool

also loved the 24hr lounge access and the gym and pool facilities were great

5-minute indoor walk to airport terminal amazing pool and fitness centre friendly staff

it offers all the amenities to suit your needs. i was surprised. restaurant, pool, gym, etc.

the pool and jacuzzi were also amazing, jacuzzi is hot all the time, just incredible

the swimming pool was, however, lovely

clean, friendly staff, amenities perfect with gym and pool

bonus, the pool

to have free parking cause parkinson's be included but they said that i had to pay and the pool was

no hot tub at the pool to soak our weary travel bones. no automatic room clean up.

we loved the gym and the pool, very clean and well maintained.

a pool available in the hotel next door to use at no charge

bonus is that you can use the pool and fitness center next door not even a 30 second walk

there is a pool right next door that you can use but it was closed for renovations

no pool or gym

small elevator pool was out of service

i love it everything!!!! the location was awesome. the swimming pool was my favorite.

the pool could have been more clean but it was still lovely.

great little restaurant. the pool and hot tub were excellent.

pool, hot tub,dry and wet sauna

compterbul, nice, clean, good pool and spa, great location, good sutttel to the airport

location close to toronto airport with great free shuttle service

shuttle, even at 2am

breakfast was excellent, room big and clean and very helpful staff.

kids were looking forward to swimming and it was a reason i picked this hotel

good gym

whole place is a full retreat package, sauna, steam, hot pool, indoor pool, excellent food, massages, the surroundings

the only issue was that the pool was too busy, you couldn t find a chair.

pool is amazing

the food was excellent, the grounds are very nice and the pool/spa was amazing

the outdoor hot pool was excellent in which we spent several hours enjoying a drink and getting to meet other

no breakfast provided either, but honestly the room was good enough to make up for these omissions,

the wifi was spotty

wifi needs work. no elevator

i had to fight with the wifi

slow wifi connection