great gym and pool. convenient laundry room. useful shuttle service

the pool wasn’t heated! lol but it was a great place!

great pool for kids, comfortable room, great bathroom

hotel is beautiful. the pool was clean, close to the beach.

clean place, friendly staff, pool temperature was great, food incredible, so quiet in the knight

was pixelating all day and there was no phone in the room it had too many glass mirrors we had no pool it had no room service for breakfast and you have to wait to to go outside after 8:00 to get

they have a functioning outdoor pool

the pool

spacious room, pool (until labor day, when it was locked).

ruining us using the pool, limited gym equipment (would've liked maybe some strength training machines like ab and leg

eat food & drinks)

is water available in the lobby, but no continental breakfast or coffee/tea service

the on-site bar was open late, which is great for late arrivals

ter you check out) for amenities, a parking lot and tiny gym

breakfast was only served on weekends, which seemed strange

the lady who is in charge of the breakfast area is a superstar

everything was fine. nice friendly staff. restaurant and bar close by . great location .

the breakfast was exceptional, foods all freshly cooked and hot

the staff was so friendly and helpful. the breakfast was outstanding, and it was quiet

free breakfast. free parking.

cozy and gym & pool is open and kept very clean

limited availability to pool due to covid.

pool deck had an ant infestation which i reported to the front desk

cleaned quite friendly staff indoor pool. coffee available all day

everything especially the bed and the pool.

broken equipment in the gym no shower in the pool area. no jacuzzi

i loved the pool, breakfast and great customer service.

the pool, the atmosphere

we only had a hour in the pool but it was fun

the pool was very cold i called three times to have them turn the heat on in the pool and it was never

location and gym

prices at the little cafe bar in the front office could have been less expensive

restaurant leaves a lot to be deserved; what bar does not have gin

absence of a bar and seems under staffed

stopped into the bar, the gentleman jumped up from eating to welcome us

due to the rainy weather during my time in flushing, it was really convenient that there was a laundry room in the hotel

it has a laundry room, only 4 us to clean and dry.

amazing customer service ud83dudc4f breakfast was a plus++++

magna restaurant has a bomb breakfast

the change machine in the laundry room did not work

clean spacious rooms, beautiful pool, beach across the street as well

i love the fact that the property has a swimming pool

i am loving the huge pool. so refreshing on a hot day.

many attractions and food choices within walking distance and swimming pool

clean rooms staff friendly close to pool and beach will come back

desk are not helpful my key was cancelled on my 3rd day wont work wifi is weak and u always have to log on every now and then we ask front desk if they can call a

not room, phone in room not working, room was extremely cold, no heating instructions, no info on wifi given by person at desk

the very first-morning room service came and we advise we don't need anyone

i wasn't given a wifi password or a remote control for my room

i stayed in had a busted door knob to bathroom, but the room service cleaning staff was excellent, diligent and helpful

the shuttle wasn t available so the hotel paid for our taxi to the airport which was awesome

sleep and some one just come inside my room without my permission and i didn t request any room service i feel like unsafe live this hotel by someone come inside my room while i was alone

i took the free shuttle bus to laguardia airport ,the driver ,sammy is very nice also

they had a shuttle service from lga that picked us up after we landed dropped the ball on getting us back even

room service

pool seemed dirty the gym was way too small and didn’t have necessary equipment that man would use no windows so the

due to covid-19 the breakfast was limited and the pool and fitness center were unavailable

staff and also if available they will give late check out.

gym equipment

complimentary water bottles, coffee/tea service in lobby, gym, breakfast, pull out shelves, nice staff at desk & kitchen

hotel premises/ swimming pool/ spacious room

suites are huge!!!! pool was small but nice

and fast check in, room was clean and modern, great pool and gym

bed and pillows very comfortable. pool and gym were great. breakfast was fresh and yummy.

the pool temperature

quiet, great location, very nice staff, spotless, nice pool

breakfast was very good and the pool was very useful, rooms very well equipped and beautiful

pool and game room

loved everything about the space , location , pool and the breakfast

love the fact that the pool area the barbecue area the fire pit area was all open and was ready for

pool was a little outdated (best i've seen in a long time), comfortable large rooms, 24hr room service, on-site spa, indoor pool, close to cafes and restaurants (+)enjoyed everything about it especially the pool and how the light above changed colors (+) my friend and i didn t use the gym or pool this trip but it s always wonderful (-)the pool was on the small size but adequate. (-)pool was closed. and 2 full size vs qurens seemed odd (-)pool closes early 7pm (-)wish they had something in room stating where pool, gym and patio were, (-)pool openings (-)not access outside lounge chairs off the indoor pool/door was locked

area, absolutely wonderful staff (best i've seen in a long time), comfortable large rooms, 24hr room service, on-site spa, indoor pool, close to cafes and restaurants (-)room service meal price (+)clean, super nice staff and delicious room service (-)the menu for room service was limited and expensive. (-)room service rep over the phone mentioned that our food would be delivered in 45 mintues (+) room service for breakfast was excellent and well presented (+) room service was very good and super quick (+)room service breakfast was outstanding (-)took too long for room service (+) convenient access to restaurant in house, good room service and nice porters and bellmen ready to

greeting at check in was excellent. bar staff very friendly and engaging.

the bar and restaurant closes early

the manger was treble they asked for $50 for early check in

paid for a room with a patio and pool view but the room did not have a pool view rather the end unit near bushes and a hot and noisy

the pool table and ping pong table in the game room were a lot of fun for our group

pool closes early.

we enjoyed the game room( ping pong table and pool table)

i was laying by the pool i decided to go for a dip and stepped on a metal bracket that was a part of the pool structure

if you happen to go to the bar and get alex as a bartender, you just hit the jackpot - he’s great

great for an adult weekend away from the kids

kids totally love the fact we can finally use the swimming pool

spa was excellent

stay at the viana the facility is clean and well maintained they have an excellent restaurant and bar and the bed is above and beyond

the pool spacious room my room heat was broken they immediately reroomed me it was great

the beds were comfortable and the kids enjoyed the pool. i enjoyed the hot tub.

i always love my breakfast , the pool and hot tub so close to many activities

had a pool and a jacuzzi as well as fitness room and a computer lounge for the guest

and as if the kids don’t spend enough time in the water we got to use the hotel pool too which is tiny, but nice

the temperature of the pool. too cold to temp you in on a cold december.

nice pool, nicely designed room, great cafe near the lobby.

pool and the sitting space indoors and outdoors!

the pool wasn't open. ðŸ ? ??

quietness the food and the gym i didn't get a chance to get in the pool but maybe next time

close to airport & had pool

the pool and spa area could have been open a little later.

shuttle was reasonalbly prompt, pool, sana, and hot tub were best i have seen in any hotel i have stayed

the amenities were great especially the pool and room service great service and food too

was clean, check-in process was smooth, and indoor pool was open until 10:30 pm

excellent breakfast, nice size room and truly very comfortable bed. enjoyed the pool as well.

pool is actually next door at neighboring hotel and would not allow food or drinks in the pool area

pool was shared with the marriot next door so we had to walk outside ro get there

that the pool was across the parking lot at double tree

pool, shuttle, coffee, tea, great breakfast, great service, etc.

staff allowed a late check out

room was better looking than i expected very nice hotel, pool was nice, breakfast was good

ample parking, great location, close to metro-north, friendly staff, fitness room, pool

staff was friendly, breakfast was good. the pool, outdoor patio, all very welcoming

pool was closed unexpectedly and it was the main reason i booked the hotel so for it to suddenly be

we didnt check out the pool but we are excited to stay there again since we have family in the area

staff at the pool and gym weren't friendly. seemed like they would rather we weren't there.

the pool was closed due to covid but that's ok... very quiet

we loved the pool.

the pool was amazing

i really wanted to get in the pool but it was out of order

the front desk person was rude. the spa tub didn’t work as advertised

the spa bath jacuzzi was very relaxing!

the spa was nice the room was clean and the service was good ?

jet spa wasn't working correctly

didn't like the fact that there its no refrigerator in the spa rooms