the pool was closed

pool was dirty

i likes that they had a pool .

staff accommodate me for an early check in due to my long drive

i loved the pool and the fitness center.

only thing i could say was that the pool was only open 11a-8pm

i didn’t have time to use the pool.

room was beautiful and the pool was nice and cleanud83dude07 and the lady at the front desk was extremely nice

the room was beautiful and the pool was nice and clean

kids loved the pool

lovely clean and comfortable hotel with a good pool and breakfast.

safe area, freshly updated, clean, comfortable beds, variety of delicious breakfast foods, nice pool

clean, smelled good, free breakfast, open/clean pool

very clean very polite service was excellent breakfast was great pool was clean rooms was clean

pool area needs glass for 2 of the tables, only 1 table with a top, other 2 tables have no glass

and eggs weren't good, small pool and no jacuzzi,needs new towels because they were thin and

my kids enjoyed the pool and the breakfast

pool was not available (to be fair, there had been strong storms passing through the area earlier

kids loved the pool

breakfast was typical. eggs, sausage, waffles, cereal and an assortment of muffins and bagels.

the hotel shuttle picks you up and drops you off at the airport

we didn t have breakfast

breakfast is simple but again you get what you pay for

they did run out of breakfast on our second day.

the front desk told me the pool was open but they got to the pool it was really

pool was really clean and a decent temp and size, i had an early start at the airport so it was

breakfast incl. coffee facilities in room. pool was great. free shuttle.

pool was clean, air conditioning worked good, overall good experience

my room was huge and clean, the pool was relaxing

we also visited the pool which probably could have been a little more clean but overall it was fine

the pool

pool, room

there was a swimming pool we didn t see one

pool area my room

the pool will likely never run

my son wanted to swim but there was algae in the pool

also, the pool was not accessible to guests

the room was clean and there is a pool and a gym. staff was friendly and helpful.

pool is still not being used, whole reason i chose this particular location was because it had a

pool is located in an area that does not get direct sun at this time of year

very modern and clean. huge family room. very convenient for airport.salt water pool.

huge, clean rooms, free laundry, snacks, pool, work out room

breakfast was great, pool was nice, the room was perfect for what we needed

pool was closed because it was raining but we weren't going to use it anyway

it was new, nice, and clean. pool was nice

nice pool, gym area, and arcade room

pool was closed

pool was closed because of covid.

the pool was still closes :(

variety of breakfast . pool. to day it was by the airport , it wasn’t noisy at all .

pool gate was continuously open

the pool was small and not an appealing surrounding.

and the door by the pool is always propped open

service was excellent, breakfast was good, great view ( airport view or pool view ,airport shuttle drivers are matured and i give them 120% excellentto me everything about

pool was green

location gym pool great happy hour deals in restaurant bar

everything . the pool the room. the free breakfast. the workout room. and the restaurant

nice pool area and on site restaurant/bar

pool looked clean and refreshing but didn't have chance to go

pool was not opened until after 10 am both days

love the pool and the king size bed

only real problem my family and i ran into was the very pretty pool was not open for swimming

my room was right in front of the pool and easy access to the elevator!

the pool have to much bleach in it for kids

the pool was down

could not use pool. was under renovations.

pool closes at 8pm...not good

pool was warm

no access to pool and no airport shuttle

they let me have a late check out without any problems, not just an hour but i could stay 3 more hours, which was a

the bar and location

the bar never opened

clean, shuttle to and from airport, check in and check out fast. fantastic staff.

fact that the restaurant and bar wasn't open on a monday and that i asked for a cup of coffee and they wanted to charge me $5

pool had no sun shades for sun beds

no indoor pool

spacious rooms. great pool.

the pool was very big

hotel and breakfast extremely high..pool was ok but did need to be cleaned..

pool was closed no option for a grab and go breakfast before breakfast hours in hotel

only slight issue was that the pool was closed, however, it looked really nice and had a nice lounging area

pool was dirty multiple times i went down for a swim and couldn't get in.

stale boxed milk curdled in my coffee was told pool was seasonal by one front desk night time receptionist, then told in the morning it was year

the pool and deck were clean and well kept. the breakfast was complete and had a lot of variety.

only problem i had was, the pool's heater was broken

the pool heater was broken and we were never told about it until the kids went to jump in

pool was closed due to them not having the chemicals to keep it clean

fact the pool was closed and the bedroom tv did work and no one fixed it to the next day (6kids no t

the pool was dirty so we couldn t enjoy that amenity

the gym, pool and basketball goal

i wish there would have been more options in the morning. the pool is also closed due covid.

pool and grill was excellent. customer service was excellent as well

pool was closed which was disappointing since the other properties locally had an open pool

love the pool, exercise room, free cookies at the desk, easy parking with a big free parking lot

8:45 am, the continental breakfast bar was unattended and forgotten

breakfast was very minimal and just ok

bathroom needs cabinet. no breakfast

i left before breakfast.

no breakfast. location. very good location.

i enjoyed the breakfast and the pool and the rooms were very clean and comfy

we swam in the pool as well and the kids loved it

the parking was great the room service was great also swimming at the pool was very comfortable

the pool was nice

better direction to the pool

facilities were a mess couldn t get in the pool

the swimming pool is great.

called before booking and before check in to verify the pool is open as advertised and was told it was

the pool and hot tub was so dirty you can literally see the black dirty on the floor of both

pool, newspaper, coffee

kept having to walk inside to the front desk to have someone let us in the pool area and the carpet seemed like it hadn’t been cleaned in a

i also liked having a pool on the property

good breakfast, pool available, friendly and helpful staff, mini fridge in room, comfortable

the pictures make the pool look bigger than it actually is

only thing that bummed me out, was not being able to use the pool

the pool was close but the manager told us why. they had just clean it

pool, staff and needs.

the pool was closed till memorial day

the swimming pool got packed one of the days we were there and it wasn't people staying at the hotel

the pool is lovely

such as the pool and hot tub, the workout room, and the laundry room

pool is very well heated

the hotel has a heated pool and whirlpool

they have a pool and a beautiful indoor courtyard with plenty of seating

wish the pool was open later, i'm a midnight swimmer

i hate the pool was closed

pool view early mornings

we have a pool and gym in the hotel

the pool

the pool was outside and closed due to the weather breakfast choice were awful

the breakfast was bad. nice area though pool was extremely cold!

the only issue was that the pool was not a heated pool.

were exceptionally clean as well as the pool area and had a welcoming smell

the pool is covered so no sun while swimming

pool was terrible breakfast terrible staff spoke spanish and charged me double and have been trying

no salt and pepper in the kitchen— a very minor inconvenience

having a stove top in the kitchen was great

during breakfast, a staff member namedtracey was always so kind & friendly to our family.

loved the kitchen with a full-sized refrigerator, dishwasher, disposal, small cooktop, and microwave

the room was exceedingly clean and comfortable, breakfast was delicious and it was very quiet

the staff was not helpful with our complaint regarding patrons diving in the pool and smoking in non smoking areas

so was the pool and the staff didn't receive my comfermation number from booking

the pool was closed the bathroom ceiling had a leak and no free breakfast.

advertised pool table never saw one the elevators are very

there were no pool towels provided so we had to dry off after showers with wascloths

there is a lovely garden space that we did not use, but with a pool, basketball area and lounging in shade

the rooms were big and clean. the hotel was quiet. pool was big. we really enjoyed our stay.

we loved our room- also, they have an awesome swimming pool!

no life guard in the swimming pool

residents inn residents should be automatically given a key card to access the jacuzzi/pool area next door at courtyard upon requesting those amenities (if theirs are not working)

the sitting area near the pool.

the hot ub needed to run for at least 30moins for the water to be a higher temp than the pool

excellent location staff very friendly nice clean pool

you don't get free breakfast and there is no indoor pool

pool was under construction

cigarettes butts in the pool

room stunk. carpet filthy. pool not available for use.

temperature of the hotel was warm the first couple of days and the pool was out of service for a day or so but the issues were addressed quickly

location and the pool

not within walking distance of anything, pool and fitness room closed for renovation, air conditioning worked intermittently, no fridge or

be made aware of large groups booked at same time, pool closing

outlets broken, microwave broken, phone broken, no lightening, pool disgusting, can smell people smoking pot all in the halls, carpets stained, ice machine on our

pool was very cold

pool was dirty,(they blamed rain but stay at other hotels w rain & pool was clean)

we were next to gym and right by pool, loud noice went off every minute all night long

nice and spacious rooms, a large and beautiful courtyard area with a pool

nice pool area for sitting

beautiful pool and sitting area property also jas a laundry room

courtyard with saltwater pool, big gas fire pit, and lots of seating

free parking, super clean, fitness, pool that was open

my only gripe is that the pool was a bit small. basketball court was nice though.

the pool was closed on one of the hottest weekends

comfort bed, great food, nice pool

nice facilities i only wish i was there longer to use the pool and work out room and more

didn’t like that the pool always dirty on each occasion my family and i visit

the breakfast was very good, and served by a really nice employee, sunshine!

the breakfast was really good, and the accessible room was set up really well for a wheelchair.

we left pretty early so we did not eat breakfast, maybe next time

the breakfast area was clean and the food was good

room was nice and clean. we really enjoyed breakfast.

really good service and breakfast was excellent

the breakfast was great. lots of options. the location was great; right off the interstate.

clean rooms and a great real breakfast

great fitness center, free parking, good breakfast and tv selection as well

breakfast was amazing

the breakfast was nothing to write home to

the breakfast was very adequate & had a variety of options

soap in the room ,towels wasn’t clean enough,breakfast wasn’t a breakfast,coffee pot wasn’t clean on the outside,coffee was cold ,pack of

we arrived early, and asked if we could get the room before check in time

there was no breakfast. all i seen that there was, was coffee. nice staff, though.

the pool is not working

close to pool hall an easy to find at a good price.

the pool wasnt opened.

everything is was great, pool was open i did enjoy it

the pool

the pool is on the inside of the hotel, but we didn't use it

the pool was not clean and the lobby bathrooms were never clean, despite people standing around with

my only disappointment was the pool was closed

the pool was closed for the season

pool was closed, & no breakfast, was placed on first floor with lots of traffic, was nosey due to a

the pool, the balcony, the beds, the kitchenette area, the bathroom, the location where all really

the pool was well maintained and a nice secure green area in the rear for lounging outside

clean, quiet, good value and an outdoor swimming pool!

pool was very nice

the pool is kind of small, but we were the only people in it, so it was nice

courtyard, pool, quiet ...loved the decor in the lobby

i also like the swimming pool which was decent heights to go swimming in

new with excellent facilities, especially the swimming pool area and the memory foam

nice pool area

the courtyard and pool area are setup very nicely and make for a comfortable day at the pool

nice pool

pool was way too small and it is on side of lobby were everyone having breakfast can see

kids loved the pool and i loved the location

we enjoyed the pool

location! and a sweet little pool to cool off in the afternoon.

i really liked that the parking is gated. felt very secure. pool is also very nice!

the locked gate made me feel more secure, and the pool area looked nice though i didn’t use it

was nice, bed was comfy, wish i had been able to stay longer and enjoy the beautiful pool

didn’t use the pool (it was too cold/rainy) and never interacted with any staff, but the text messages assuring i

kitchen was huge and well stocked

car, comfortable beds, convenient kitchenette, great rain shower…especially enjoyed the lovely pool area and gym

the rooms were spacious. the pool area was amazing. the skydeck was lovely.

there is a nice courtyard area with small pool and hot tub

great facilities, like a heated pool/spa, exercise

beautiful pool and outdoor common area. like the little kitchen in our room.

breakfast

the rooms and breakfasts

the breakfast was gr8. the rooms & hotel was clean.

the breakfast, could include more.

all good...breakfast was miminal but functional

the room was clean and comfortable and the pool area is a lovely oasis

nice pool and friendly staff. comfortable bed.

beautiful boutique hotel, good location, awesome heated pool for winter, nice bar!

it was beautiful, and the pool was very nice

beautiful hotel with lovely pool area and great bath products and service, fabulous location

the pool was perfect, surprisingly warm enough outside in february for an afternoon swim

pool was great

kiddos wanted the pool but still not open even through website said open with appts

i loved everything about the property but the roof top pool has to be my favorite! so beautiful

at any rate, they didn't replace the full set of towels, and as a result, i had to go to the gym to retrieve 3 mid size towels in there to use as a complete towel

the french quarter, next to the conference hotel (hyatt regency) but with better rooms with full kitchen and

the kitchen shower most of all and tv size

room had plenty of space and included a kitchenette

the breakfast has some issues the laundry was not working as it should

things i didn't have in the room were given when i asked and most of all my kids loved how the pool lit up into different colors

too bad it wasn't pool weather it looked very nice

there is a outdoor pool and a nice breakfast room in the gardens

we loved the location, the pool was perfect

pool and hot tub not real clean. hot tub not hot.

awesome heated pool, phenomenal staff, excellent bar

the location, the beautiful bar and the pool.

the staff especially the front desk ladies, the pool, the room, the decor, location in the garden district and to the street car line…

no pool

pool beautiful

the swimming pool

location, pool, history of the property

the bracing nature of the pool is ideal for a

the pool was closed.

been spruced up a bit more, there's a pizza bar in the courtyard (we didn't eat there) and the pool

u couldn't smoke around the pool area.

i would have loved 24/7 access to the pool and fitness center

that maybe the hotel could work on is controlling the weed use at the pool to try to protect small kids from illegal drugs

i like the pool. i liked the security guards making rounds and staying visible.

very nice hotel and pool area.

the room was huge, very friendly staff, the pool area is very nice and the location was great

rooftop pool with towels

pool still closed and housekeeping only comes every 3 days

more dish ware, and that the pool was closed.

beautiful pool area, to bad it was too cold to use it

convenient location. pool and jacuzzi both clean and comfortable to use.

pool is nice but small, we loved the hot tub though

pool is outdoors and cold

the rooftop pool and sitting areas were nice and clean

the only thing i didn't like was that the pool was very small.