the breakfast began earlier

did eat breakfast location cool i like it

bathroom needs cabinet. no breakfast

breakfast was very minimal and just ok

8:45 am, the continental breakfast bar was unattended and forgotten

everything was perfect only thing the pool was closed till memorial day

the staff was very nice. the contential breakfast was on point. the pool was warm.

i felt like the outside area like parking lot and around pool could have been cleaner.

pool was locked during the hours it was supposed to be open on more than 1 day so i never got to

the pool was closed till memorial day

fact the pool was closed and the bedroom tv did work and no one fixed it to the next day (6kids no t

ac didn’t half work i was hot all night and the pool was a nasty mess thing need to be updated cause they put me way in the bk of the building my

only problem i had was, the pool's heater was broken

the pool was nice and eateries were within walking distance

no indoor pool or a jacuzzi onsite

i wish there would have been more options in the morning. the pool is also closed due covid.

love the pool, exercise room, free cookies at the desk, easy parking with a big free parking lot

da pool wasn’t open

the staff, short time we had in the pool, and the nice size of the room!

pool and courtyard were directly below our room and they were very nice

our room was near the pool; as we requested, and the pool was clean and offered bbq pits, comfy chairs, and area for

the parking was great the room service was great also swimming at the pool was very comfortable

coming check in the hotel the pool was available for my kids the rooms are amazing the beds are comfortable everytime i asked the

i enjoyed the breakfast and the pool and the rooms were very clean and comfy

pass to gym next door was wonderful sauma pool equipment

once again we reserved a pool side room, and was put in a room with a brick wall view

we have a pool and gym in the hotel

pool view early mornings

the pool was outside and closed due to the weather breakfast choice were awful

pool closed

the breakfast was bad. nice area though pool was extremely cold!

the only issue was that the pool was not a heated pool.

pool was terrible breakfast terrible staff spoke spanish and charged me double and have been trying

the pool is covered so no sun while swimming

were exceptionally clean as well as the pool area and had a welcoming smell

no wine glasses in the kitchenette.

breakfast was good, just needed some waffles

no salt and pepper in the kitchen— a very minor inconvenience

the breakfast was a bit cold, though delicious.

good gym, laundry, pool, outdoor space to bbq own food

heated pool, lobby nearly flooded in rain, rooms are really small, couldn't find the ice machine or a

there were no pool towels provided so we had to dry off after showers with wascloths

so was the pool and the staff didn't receive my comfermation number from booking

we were told the pool was available but was closed due to renovations

the staff was not helpful with our complaint regarding patrons diving in the pool and smoking in non smoking areas

rented the two bedroom it was nice and spacious and the pool was close and the breakfast was

we loved our room- also, they have an awesome swimming pool!

residents inn residents should be automatically given a key card to access the jacuzzi/pool area next door at courtyard upon requesting those amenities (if theirs are not working)

the pool needed more regular cleaning.

there is a lovely garden space that we did not use, but with a pool, basketball area and lounging in shade

the hot ub needed to run for at least 30moins for the water to be a higher temp than the pool

the family enjoyed the pool and the beds are very comfy and staffs are great

pool was under construction

they did have a restaurant and a snack corner, a pool, and gym area

excellent location staff very friendly nice clean pool

room stunk. carpet filthy. pool not available for use.

not within walking distance of anything, pool and fitness room closed for renovation, air conditioning worked intermittently, no fridge or

no free buffet as advertised(due to low occupancy)...hair in the tub..pool was closed

cigarettes butts in the pool

location and the pool

staff, pool, breakfast

everything was really nice, the rooms breakfast and the pool

courtyard with saltwater pool, big gas fire pit, and lots of seating

nice and spacious rooms, a large and beautiful courtyard area with a pool

only thing we didn't like is that there were a bunch of people in the pool area until 10:45, kids running around and screaming

pool was dirty,(they blamed rain but stay at other hotels w rain & pool was clean)

outlets broken, microwave broken, phone broken, no lightening, pool disgusting, can smell people smoking pot all in the halls, carpets stained, ice machine on our

pool looked good, but weather was too cold

be made aware of large groups booked at same time, pool closing

there were ants in my room on the table next to the tv. i think the pool needs to be updated.

the hotel has a heated pool and whirlpool

such as the pool and hot tub, the workout room, and the laundry room

the rooms are very nice and the hot tub and pool were a nice touch to relax.

pool is very well heated

pool and hot tub are amazing

no access to pool and no airport shuttle

pool closes at 8pm...not good

the pool was down

loved every thing else check in lady attitude was excellent and pool was for kids only and bc i have a 5 year old ,it was awesome

comfortable beds lovely rooms and pool great breakfast peaceful

nice pool area and on site restaurant/bar

location gym pool great happy hour deals in restaurant bar

pool was not open

really cant see why people leave poor reviews about this hotel, very clean and new, the pool area was private and lovely (was there in dec so not really pool weather)

room was very clean. wish we had time for the pool. it looked very inviting.

pool area needs upkeep & no pool towels provided

pool.

no indoor pool

the pool area was beautiful and parking was easy

lack of amenities due to pandemic (i wanted to use a hot tub or pool but it was closed)

the swimming pool and the people who work there

pretty pool

liked the comfy beds, the clean shower, the pool and hot tub

my room was right in front of the pool and easy access to the elevator!

pool was not opened until after 10 am both days

they let me have a late check out without any problems, not just an hour but i could stay 3 more hours, which was a

the airport shuttle didn’t start til 7 am . too late for our flight

we were able to keep our car parked there and we were shuttle free of charge to the airport

the bar was closed

night clerk noticed i was coming in late and assisted with getting me another key then asked if i needed a late check out

stale boxed milk curdled in my coffee was told pool was seasonal by one front desk night time receptionist, then told in the morning it was year

the pool and deck were clean and well kept. the breakfast was complete and had a lot of variety.

also, the pool was closed bc seasonal, although sparkling clean, per management's decision, although

pool was closed no option for a grab and go breakfast before breakfast hours in hotel

clean, pool, friendly staff

service was excellent, breakfast was good, great view ( airport view or pool view ,airport shuttle drivers are matured and i give them 120% excellentto me everything about

the pool was outside

and the door by the pool is always propped open

near airport with free breakfast and outdoor pool was open.

the pool was gery refreshing, but could have the leaves cleaned out a little more often

i wish they had an indoor pool.

pool was closed

pool was closed because of covid.

the pool was still closes :(

i didn't get to swim in the pool, but it looked nice

pool not clean

pool area my room

did not like that i didn't bring a swimsuit and couldn't try your pool

jenny at the desk asked to speak english and i needed to spell the word pool

we also visited the pool which probably could have been a little more clean but overall it was fine

the pool was nice as well

pool, staff, breakfast

pool is located in an area that does not get direct sun at this time of year

breakfast was great, pool was nice, the room was perfect for what we needed

huge, clean rooms, free laundry, snacks, pool, work out room

breakfast was nice. staff was very attentive and friendly. the grounds was very clean.

appreciated the free airport shuttle, the room was clean & relatively modern

the staff offered us the use of keeping our vehicle in long term parking with the use of shuttle transportation to the airport

good service, cleaning room , very close to airport, and they has shuttle day and night!

we didn t have breakfast

pool was clean, air conditioning worked good, overall good experience

pool was really clean and a decent temp and size, i had an early start at the airport so it was

breakfast incl. coffee facilities in room. pool was great. free shuttle.

everything except the dirty pool lolud83dude05

dirty carpet in the room, room needed up dating, the pool needed to be cleaned.

the swimming pool is great.

only pool was greenish

pool, newspaper, coffee

the pool and hot tub was so dirty you can literally see the black dirty on the floor of both

called before booking and before check in to verify the pool is open as advertised and was told it was

my son wanted to swim but there was algae in the pool

pool was filthy and couldn't swim in it

i didn't like the pool

pool is still not being used, whole reason i chose this particular location was because it had a

also, the pool was not accessible to guests

the courtyard and pool area are setup very nicely and make for a comfortable day at the pool

i also like the swimming pool which was decent heights to go swimming in

courtyard, pool, quiet ...loved the decor in the lobby

new with excellent facilities, especially the swimming pool area and the memory foam

pool guests, rude

the free breakfast and the pool, gym and the overall stay.

kids loved the pool

and eggs weren't good, small pool and no jacuzzi,needs new towels because they were thin and

pool

swimming pool was filled with insects

the locked gate made me feel more secure, and the pool area looked nice though i didn’t use it

i really liked that the parking is gated. felt very secure. pool is also very nice!

didn’t use the pool (it was too cold/rainy) and never interacted with any staff, but the text messages assuring i

was nice, bed was comfy, wish i had been able to stay longer and enjoy the beautiful pool

the pool wasn’t clean from bugs and leaves

breakfast was great and the kids enjoyed the pool.

very clean very polite service was excellent breakfast was great pool was clean rooms was clean

lovely clean and comfortable hotel with a good pool and breakfast.

now uber let didn't want come keep canceling sad because it's very nice place updated and has pool probably ok if taking cruise next day and want too just get ready rest before your

only thing that bummed me out, was not being able to use the pool

also when we arrive, chemicals had just been out in the pool so we waited

good breakfast, pool available, friendly and helpful staff, mini fridge in room, comfortable

the pictures make the pool look bigger than it actually is

no shade around the pool…

rooms are modern and well appointed and the hotel has a pool and courtyard

pool was very nice

clean, quiet, good value and an outdoor swimming pool!

the pool was well maintained and a nice secure green area in the rear for lounging outside

the hotel and pool were awesome

we enjoyed the pool

pool was way too small and it is on side of lobby were everyone having breakfast can see

nice pool

the pool was horrible, just too small

that the whirlpool had a problem so weren’t able to use it

room, comfy bed and pillows, the spa tub & bathroom are fantastic and the property is gorgeous

beautiful pool area, to bad it was too cold to use it

rooftop pool with towels

the roof top pool had more facilities, bar wasn’t open but a couple of vending machines would have added to

spacious room. beautiful lobby and rooftop pool.

the swimming pool is awesome, the room also clean

breakfast could have been a little better but it wasn't terrible.

service, room, view, and breakfast.

the french quarter, next to the conference hotel (hyatt regency) but with better rooms with full kitchen and

the breakfast has some issues the laundry was not working as it should

breakfast was excellent

the pool was perfect, surprisingly warm enough outside in february for an afternoon swim

i loved everything about the property but the roof top pool has to be my favorite! so beautiful

beautiful hotel with lovely pool area and great bath products and service, fabulous location

pool size but not a big deal at all!

rooftop gym and pool was a plus

pool kind of small & no full body mirror in entire house.

the only thing i didn't like was that the pool was very small.

so beautiful. exceptional clean. very comfortable. clean hot tub and pool. great ice maker.

pool is outdoors and cold

the rooftop pool and sitting areas were nice and clean

u couldn't smoke around the pool area.

that maybe the hotel could work on is controlling the weed use at the pool to try to protect small kids from illegal drugs

it was clean and friendly staff. it was walking distance to bourbon st. pool view was nice

very nice hotel and pool area.

fridge, microwave, pool

small pool.

pool was refreshing

only drawback was the pool being outside

free full breakfast outdoor pool

pool was very small

there is a pool table, business center and sitting area all on the first floor

pool was just a little too small but the outside seating was cute

nice pool area, very quiet & clean & between 10pm-7am you have to scan your room key to enter the

pool, grill, outside shower, kitchenette etc

location, inclusion of breakfast (which was excellent), the pool, and the staff were all wonderful

the pool bar is not open in the evening.

loved the style of hotel plus we rented a pool cabana which made our stay very special.

we didn't have time to enjoy the pool but im sure it was lovely

as is the pool

the lobby, the pool, the robes and slippers

the staff shine here. it s just a great place to stay. don t miss the roof top pool and bar.

we hope to return again and utilize their rooftop pool

short-staffed, which caused them to have to close a lot of the amenities like the bar and the pool, which were only open for short periods of time during our stay

pool bar didn't serve hot drinks nor food after a certain time

the rooftop pool and bar

food, ambiance, location, and pool

the indoor pool was not open due to mechanical issues.

loved the breakfast, gym and indoor heated pool amenities

the pool and spa were nice and clean

they shut the pool down for maintenance before i could swim in it but everything else was great!

wish the pool went a little deeper but it was fine.

wish the pool was open we had to go to another hotel just to get in the pool overall the aloft was great

the pool and the gym and the games downstairs and the snack area

the location is nice & i loved the pool roof

everything is modern, clean and they have a bar in the hotel and a pool!

i think the pool was still closed, but covid of course

that there wasn't any pool.

pool area didn't have chaises the worst , uncomfortable iron benches please rethink that area for

not enough vegetarian fare. pool hours can be longer.

no pool, courtyard, spa treatment - all of those things not available

the pool, omg, the pool is its small but just enough to have the most liveliest time with the others in

this also generates an easy flow of conversations, particularly around the pool

couldn t turn ac off and the pool water looked uninviting probably due to lots of sun lotion.

pool went only to 4 ft and although the bar by the pool is open til 10 you are not allowed in the

the pool is also very small, reminded me of a fancy kiddie pool

also nobody would pick up the phone for room service so we had to go to the front desk and place the order

wifi and tv not working.

i didn't expect to have to pay the first night it also takes 3-5 days to get refunded the gym wasn't always accessible the first room we stayed in the bathroom door was off it's hinges the

you lose out on simple things like free wifi and continental breakfast

the staff excellent! room service food was great! very accommodating, helpfully.

beautiful pool and outdoor common area. like the little kitchen in our room.

room with small kitchen great location had private inner courtyards for guests (with a small pool) and outside sitting lounge overlooking st charles street trolley stop across from hotel

car, comfortable beds, convenient kitchenette, great rain shower…especially enjoyed the lovely pool area and gym

the pool area was so nice and clean, the pool was warmer and the hot tub, whew definitely helped our

larger pool.