pool and courtyard were directly below our room and they were very nice

pool and grill was excellent. customer service was excellent as well

i wish there would have been more options in the morning. the pool is also closed due covid.

pool was closed which was disappointing since the other properties locally had an open pool

love the pool, exercise room, free cookies at the desk, easy parking with a big free parking lot

we swam in the pool as well and the kids loved it

the pool area is really nice the kids enjoyed it

i enjoyed the breakfast and the pool and the rooms were very clean and comfy

coming check in the hotel the pool was available for my kids the rooms are amazing the beds are comfortable everytime i asked the

the children being loud in the pool and running in the hall.

the pool heater was broken and we were never told about it until the kids went to jump in

only problem i had was, the pool's heater was broken

ac didn’t half work i was hot all night and the pool was a nasty mess thing need to be updated cause they put me way in the bk of the building my

the pool was nice and eateries were within walking distance

the pool was dirty so we couldn t enjoy that amenity

the room was clean and there is a pool and a gym. staff was friendly and helpful.

also, the pool was not accessible to guests

i didn't like the pool

pool was filthy and couldn't swim in it

my son wanted to swim but there was algae in the pool

did eat breakfast location cool i like it

breakfast was very minimal and just ok

breakfast

because of the renovations going on no breakfast was being serve.

8:45 am, the continental breakfast bar was unattended and forgotten

only thing that bummed me out, was not being able to use the pool

pool is a bit of a joke, very tiny and in the middle of the parking lot ( behind a fence) carpet in

the pictures make the pool look bigger than it actually is

kept having to walk inside to the front desk to have someone let us in the pool area and the carpet seemed like it hadn’t been cleaned in a

no shade around the pool…

wish the pool was open later, i'm a midnight swimmer

i could not use the pool

pool is very well heated

they have a pool and a beautiful indoor courtyard with plenty of seating

the hotel has a heated pool and whirlpool

the staff was very nice. the contential breakfast was on point. the pool was warm.

i felt like the outside area like parking lot and around pool could have been cleaner.

everything was perfect only thing the pool was closed till memorial day

pool was locked during the hours it was supposed to be open on more than 1 day so i never got to

the pool is lovely

jenny at the desk asked to speak english and i needed to spell the word pool

the pool

room was so comfy and loved the pool

we also visited the pool which probably could have been a little more clean but overall it was fine

there was a swimming pool we didn t see one

the hotel shuttle picks you up and drops you off at the airport

the shuttle drivers to and from the airport were great!

great customer service staff were great breakfast was hot

the shuttle is a great idea!

ose to airport and car retail) and shuttle service.

dirty carpet in the room, room needed up dating, the pool needed to be cleaned.

breakfast incl. coffee facilities in room. pool was great. free shuttle.

everything except the dirty pool lolud83dude05

the front desk told me the pool was open but they got to the pool it was really

my room was huge and clean, the pool was relaxing

they listed the pool as open year round, it was closed

advertised pool table never saw one the elevators are very

so was the pool and the staff didn't receive my comfermation number from booking

the staff was not helpful with our complaint regarding patrons diving in the pool and smoking in non smoking areas

there were no pool towels provided so we had to dry off after showers with wascloths

residents inn residents should be automatically given a key card to access the jacuzzi/pool area next door at courtyard upon requesting those amenities (if theirs are not working)

comfortable, room was close to parking and pool

no life guard in the swimming pool

the rooms were big and clean. the hotel was quiet. pool was big. we really enjoyed our stay.

the pool needed more regular cleaning.

i noticed the pool was very clean being it's off season

location, peaceful, beautiful pool are

superb private balcony view of pool and i 10

pool view early mornings

we have a pool and gym in the hotel

excellent location staff very friendly nice clean pool

they did have a restaurant and a snack corner, a pool, and gym area

the outside pool area was pretty nice - one shaded sitting area by the pool, and one shaded sitting area

the hot ub needed to run for at least 30moins for the water to be a higher temp than the pool

the sitting area near the pool.

the only issue was that the pool was not a heated pool.

the breakfast was bad. nice area though pool was extremely cold!

pool was terrible breakfast terrible staff spoke spanish and charged me double and have been trying

the pool is covered so no sun while swimming

were exceptionally clean as well as the pool area and had a welcoming smell

pool looked like it could use some chemicals

cigarettes butts in the pool

location and the pool

that the pool was not open your need to update your website

no free buffet as advertised(due to low occupancy)...hair in the tub..pool was closed

no wine glasses in the kitchenette.

desk staff were extremely helpful, free guest laundry

hotel amenities are great especially the happy hour and laundry facilities

good gym, laundry, pool, outdoor space to bbq own food

breakfast was good.....room fantastic.....beds very nice

everything . the pool the room. the free breakfast. the workout room. and the restaurant

pool was not open

location gym pool great happy hour deals in restaurant bar

really cant see why people leave poor reviews about this hotel, very clean and new, the pool area was private and lovely (was there in dec so not really pool weather)

room was very clean. wish we had time for the pool. it looked very inviting.

comfortable beds lovely rooms and pool great breakfast peaceful

loved every thing else check in lady attitude was excellent and pool was for kids only and bc i have a 5 year old ,it was awesome

no access to pool and no airport shuttle

could not use pool. was under renovations.

pool closes at 8pm...not good

everything was great for price!!! pool nice and big

pool was not opened until after 10 am both days

the pool have to much bleach in it for kids

only real problem my family and i ran into was the very pretty pool was not open for swimming

pretty pool

the pool was very big

rooms were nice and clean price was kind of high pool was nice did not eat breakfast because it's $20 for a buffet is way too high cannot eat that

hotel and breakfast extremely high..pool was ok but did need to be cleaned..

no indoor pool

pool.

only thing we didn't like is that there were a bunch of people in the pool area until 10:45, kids running around and screaming

courtyard with saltwater pool, big gas fire pit, and lots of seating

nice pool area for sitting

nice and spacious rooms, a large and beautiful courtyard area with a pool

beautiful pool and sitting area property also jas a laundry room

outlets broken, microwave broken, phone broken, no lightening, pool disgusting, can smell people smoking pot all in the halls, carpets stained, ice machine on our

be made aware of large groups booked at same time, pool closing

we were next to gym and right by pool, loud noice went off every minute all night long

pool was dirty,(they blamed rain but stay at other hotels w rain & pool was clean)

pool was very cold

the shuttle to the airport and also to drop off my rental car

the bar and location

clean, shuttle to and from airport, check in and check out fast. fantastic staff.

they let me have a late check out without any problems, not just an hour but i could stay 3 more hours, which was a

i really enjoyed the staff and shuttle

near airport with free breakfast and outdoor pool was open.

the pool was gery refreshing, but could have the leaves cleaned out a little more often

service was excellent, breakfast was good, great view ( airport view or pool view ,airport shuttle drivers are matured and i give them 120% excellentto me everything about

the pool was outside

variety of breakfast . pool. to day it was by the airport , it wasn’t noisy at all .

pool

pool was not available (to be fair, there had been strong storms passing through the area earlier

and eggs weren't good, small pool and no jacuzzi,needs new towels because they were thin and

pool could have been warmer

breakfast, outdoor swimming pool, comfortable and free airport shuttle, uber eats provides food at the door, big parking space,

pool was closed

the pool was still closes :(

of the employees was by the pool with his shirt off smoking is marijuana

it was new, nice, and clean. pool was nice

pool was closed because of covid.

clean, smelled good, free breakfast, open/clean pool

safe area, freshly updated, clean, comfortable beds, variety of delicious breakfast foods, nice pool

breakfast was great and the kids enjoyed the pool.

now uber let didn't want come keep canceling sad because it's very nice place updated and has pool probably ok if taking cruise next day and want too just get ready rest before your

lovely clean and comfortable hotel with a good pool and breakfast.

love everything about this location from the room, breakfast, workers, pool, etc

the pool was nice as well

breakfast was great, pool was nice, the room was perfect for what we needed

pool is located in an area that does not get direct sun at this time of year

very modern and clean. huge family room. very convenient for airport.salt water pool.

stale boxed milk curdled in my coffee was told pool was seasonal by one front desk night time receptionist, then told in the morning it was year

also, the pool was closed bc seasonal, although sparkling clean, per management's decision, although

pool was dirty multiple times i went down for a swim and couldn't get in.

clean, pool, friendly staff

clean, and comfortable, pool was awesome, breakfast was good

the pool is not working

november so i understand the pool is closed, but it’s all green slimy and has garbage in it so i’m assuming it hasn’t been

only thing i didn't like was the pool wasn't open and that was one of the reasons for choosing this hotel

everything is was great, pool was open i did enjoy it

everything was great but pool was still out of commission

are accurate, beds very comfy, pool great (not a resort pool but good), amy and other staff very accommodating and professional

large spacious room, nice pool area,comfy bed

the hotel and pool were awesome

clean, quiet, good value and an outdoor swimming pool!

the pool, the balcony, the beds, the kitchenette area, the bathroom, the location where all really

new with excellent facilities, especially the swimming pool area and the memory foam

the courtyard and pool area are setup very nicely and make for a comfortable day at the pool

the pool was nice and lit up

i also like the swimming pool which was decent heights to go swimming in

pool guests, rude

i really liked that the parking is gated. felt very secure. pool is also very nice!

the locked gate made me feel more secure, and the pool area looked nice though i didn’t use it

was nice, bed was comfy, wish i had been able to stay longer and enjoy the beautiful pool

didn’t use the pool (it was too cold/rainy) and never interacted with any staff, but the text messages assuring i

pool was way too small and it is on side of lobby were everyone having breakfast can see

that the whirlpool had a problem so weren’t able to use it

the pool was horrible, just too small

kids loved the pool and i loved the location

we enjoyed the pool

kitchen was huge and well stocked

facilities were a mess couldn t get in the pool

the pool and hot tub was so dirty you can literally see the black dirty on the floor of both

called before booking and before check in to verify the pool is open as advertised and was told it was

the swimming pool is great.

pool looked gross and unkept

fire pits around the pool, area for cold evenings.

everything was so clean and comfortable and close to everything...heated pool :)

larger pool.

great facilities, like a heated pool/spa, exercise

the rooms were spacious. the pool area was amazing. the skydeck was lovely.

the lounge area and bar were a plus as well

gyms on two different floors definitely could have been maximised - would have liked some more

is clean, kitchenette in room, well laid out/designed

tiny gym

the kitchen shower most of all and tv size

pool was great

pool and staff were great

the pool and the food

rooftop gym and pool was a plus

beautiful hotel with lovely pool area and great bath products and service, fabulous location

staff, spacious and comfortable room, nice size fridge and microwave, beautiful court yard, great pool and hot tub

the architecture structure of the grounds. the lights in the pool.

love the courtyards, the gorgeous architecture, the comfy rooms and the pool/jacuzzi + kittens!

pool was open and empty

things i didn't have in the room were given when i asked and most of all my kids loved how the pool lit up into different colors

beautiful boutique hotel, good location, awesome heated pool for winter, nice bar!

the room was clean and comfortable and the pool area is a lovely oasis

nice pool and friendly staff. comfortable bed.

it was beautiful, and the pool was very nice

the decor and the pool.

the location, the beautiful bar and the pool.

the pool is heated so you can enjoy it even when it's cold

like to have wait service at pool instead of standing in line to get food

the staff especially the front desk ladies, the pool, the room, the decor, location in the garden district and to the street car line…

very nice hotel and pool area.

fridge, microwave, pool

that maybe the hotel could work on is controlling the weed use at the pool to try to protect small kids from illegal drugs

i would have loved 24/7 access to the pool and fitness center

it was clean and friendly staff. it was walking distance to bourbon st. pool view was nice

the roof top pool had more facilities, bar wasn’t open but a couple of vending machines would have added to

rooftop pool with towels

beautiful pool area, to bad it was too cold to use it

pool still closed and housekeeping only comes every 3 days

didnt get time to try pool

so beautiful. exceptional clean. very comfortable. clean hot tub and pool. great ice maker.

pool is nice but small, we loved the hot tub though

convenient location. pool and jacuzzi both clean and comfortable to use.

pool is outdoors and cold

pool kind of small & no full body mirror in entire house.

liked everything there wasn't anything i didn't like aside from the pool being extremely cold but that's more of a personal preference and the fact that we went in

need a bigger pool.

pool was very small

pool was clean

small pool.

the pool size was misleading in the photos.. it's more of a jacuzzi than a pool.

the pool was small

pool went only to 4 ft and although the bar by the pool is open til 10 you are not allowed in the

couldn t turn ac off and the pool water looked uninviting probably due to lots of sun lotion.

this also generates an easy flow of conversations, particularly around the pool

the pool and spa were nice and clean

they shut the pool down for maintenance before i could swim in it but everything else was great!

only downside was that the pool and happy hour were unavailable due to covid19.

the indoor pool was not open due to mechanical issues.

pool area is a bit outdated and not very

the pool was closed.

, the pool & courtyard, close proximity to city park (we rode our bikes down the 5 miles of magazine st

location, pool, history of the property

the swimming pool

pool was closed during our stay, no ice machine and wifi was only available at cost which seems a