i loved the pool and the fitness center.

only thing i could say was that the pool was only open 11a-8pm

pool & pool area were always kept so clean

my key would not work to the entrance door from the pool

the room was beautiful and the pool was nice and clean

the pool was closed

i likes that they had a pool .

pool was dirty

staff accommodate me for an early check in due to my long drive

kids loved the pool

lovely clean and comfortable hotel with a good pool and breakfast.

safe area, freshly updated, clean, comfortable beds, variety of delicious breakfast foods, nice pool

clean, smelled good, free breakfast, open/clean pool

very clean very polite service was excellent breakfast was great pool was clean rooms was clean

pool area needs glass for 2 of the tables, only 1 table with a top, other 2 tables have no glass

and eggs weren't good, small pool and no jacuzzi,needs new towels because they were thin and

my kids enjoyed the pool and the breakfast

pool was not available (to be fair, there had been strong storms passing through the area earlier

kids loved the pool

breakfast was typical. eggs, sausage, waffles, cereal and an assortment of muffins and bagels.

the hotel shuttle picks you up and drops you off at the airport

we didn t have breakfast

breakfast is simple but again you get what you pay for

they did run out of breakfast on our second day.

the front desk told me the pool was open but they got to the pool it was really

pool was really clean and a decent temp and size, i had an early start at the airport so it was

breakfast incl. coffee facilities in room. pool was great. free shuttle.

pool was clean, air conditioning worked good, overall good experience

my room was huge and clean, the pool was relaxing

we also visited the pool which probably could have been a little more clean but overall it was fine

the pool

pool, room

there was a swimming pool we didn t see one

pool area my room

the pool will likely never run

my son wanted to swim but there was algae in the pool

also, the pool was not accessible to guests

the room was clean and there is a pool and a gym. staff was friendly and helpful.

pool is still not being used, whole reason i chose this particular location was because it had a

pool is located in an area that does not get direct sun at this time of year

very modern and clean. huge family room. very convenient for airport.salt water pool.

huge, clean rooms, free laundry, snacks, pool, work out room

breakfast was great, pool was nice, the room was perfect for what we needed

pool was closed because it was raining but we weren't going to use it anyway

it was new, nice, and clean. pool was nice

nice pool, gym area, and arcade room

pool was closed

pool was closed because of covid.

the pool was still closes :(

variety of breakfast . pool. to day it was by the airport , it wasn’t noisy at all .

pool gate was continuously open

the pool was small and not an appealing surrounding.

and the door by the pool is always propped open

service was excellent, breakfast was good, great view ( airport view or pool view ,airport shuttle drivers are matured and i give them 120% excellentto me everything about

pool was green

location gym pool great happy hour deals in restaurant bar

everything . the pool the room. the free breakfast. the workout room. and the restaurant

nice pool area and on site restaurant/bar

pool looked clean and refreshing but didn't have chance to go

the bar was closed

good gym. helpful staff.

the shuttle to the airport and also to drop off my rental car

fact that the restaurant and bar wasn't open on a monday and that i asked for a cup of coffee and they wanted to charge me $5

convenience, shuttle drivers were friendly and accommodating.

pretty pool

the pool have to much bleach in it for kids

love the pool and the king size bed

my room was right in front of the pool and easy access to the elevator!

pool was not opened until after 10 am both days

pool closes at 8pm...not good

could not use pool. was under renovations.

couldn’t sit around the pool

no access to pool and no airport shuttle

pool need to be heated as well as hot tub and there is no spa otherwise excited

pool had no sun shades for sun beds

no indoor pool

spacious rooms. great pool.

the pool was very big

hotel and breakfast extremely high..pool was ok but did need to be cleaned..

pool was closed no option for a grab and go breakfast before breakfast hours in hotel

only slight issue was that the pool was closed, however, it looked really nice and had a nice lounging area

pool was dirty multiple times i went down for a swim and couldn't get in.

stale boxed milk curdled in my coffee was told pool was seasonal by one front desk night time receptionist, then told in the morning it was year

the pool and deck were clean and well kept. the breakfast was complete and had a lot of variety.

and behind on times, continental breakfast was not offered like the property had offered and the pool was closed

comfort bed, great food, nice pool

the pool is very comfortable, clean

nice facilities i only wish i was there longer to use the pool and work out room and more

towel in room for 5 people, when asked for more they gave us pool towels the size of hand towels

soap in the room ,towels wasn’t clean enough,breakfast wasn’t a breakfast,coffee pot wasn’t clean on the outside,coffee was cold ,pack of

we arrived early, and asked if we could get the room before check in time

the breakfast was very adequate & had a variety of options

the breakfast was much better than i expected. the room was also very, very nice.

there was no breakfast. all i seen that there was, was coffee. nice staff, though.

the breakfast was really good, and the accessible room was set up really well for a wheelchair.

breakfast was super! the grits, sausages, eggs etc. also good coffee.

good breakfast. nice staff. great location near new orleans.

the breakfast area was clean and the food was good

room was nice and clean. we really enjoyed breakfast.

breakfast with many choices

great fitness center, free parking, good breakfast and tv selection as well

it was clean, the beds were comfortable and the breakfast had a good variety and it was good.

the breakfast was great. lots of options. the location was great; right off the interstate.

variety of equipment on the fitness facility and the friendly staff.

open your pool area.

the pool was closed for the season

the pool was close after i ask if it was open

the pool was not clean and the lobby bathrooms were never clean, despite people standing around with

unable to use the pool

the pool was nice and eateries were within walking distance

ac didn’t half work i was hot all night and the pool was a nasty mess thing need to be updated cause they put me way in the bk of the building my

pool was closed due to them not having the chemicals to keep it clean

only problem i had was, the pool's heater was broken

no indoor pool or a jacuzzi onsite

the gym, pool and basketball goal

i wish there would have been more options in the morning. the pool is also closed due covid.

the staff, short time we had in the pool, and the nice size of the room!

love the pool, exercise room, free cookies at the desk, easy parking with a big free parking lot

pool and courtyard were directly below our room and they were very nice

i left before breakfast.

breakfast

clean rooms and microwave and refrigerator i seen them do with my on eyes soda machine on front laundry room with washer and dryer and detergent luggage cart available front desk agents are

no breakfast. location. very good location.

8:45 am, the continental breakfast bar was unattended and forgotten

i enjoyed the breakfast and the pool and the rooms were very clean and comfy

coming check in the hotel the pool was available for my kids the rooms are amazing the beds are comfortable everytime i asked the

we swam in the pool as well and the kids loved it

better direction to the pool

the pool area is really nice the kids enjoyed it

only pool was greenish

called before booking and before check in to verify the pool is open as advertised and was told it was

the pool and hot tub was so dirty you can literally see the black dirty on the floor of both

facilities were a mess couldn t get in the pool

pool looked gross and unkept

the pool is lovely

the staff was very nice. the contential breakfast was on point. the pool was warm.

pool was locked during the hours it was supposed to be open on more than 1 day so i never got to

i felt like the outside area like parking lot and around pool could have been cleaner.

yes everything is fine and i will be back love the pool

staff was kind, place was amazing! breakfast was good, also!

breakfast

location. accessibility. clean. excellent breakfast bar!

breakfast was very limited and you had to ask for more food

no but could have some grits for breakfast

great breakfast

friendly staff and very clean!! delicious breakfast too.

was very professional and the lady that prepared the breakfast prepared excellent food and we had fresh cookies every day

nice breakfast. nice room. & staff was friendly

everything was great,clean comfortable. free breakfast was fresh & good.

indoor and outdoor pool, indoor atrium to relax in with waterfalls and the very large rooms

pool is very well heated

pool/ hot tub are great

such as the pool and hot tub, the workout room, and the laundry room

i could not use the pool

once again we reserved a pool side room, and was put in a room with a brick wall view

i noticed the pool was very clean being it's off season

the pool was outside and closed due to the weather breakfast choice were awful

we have a pool and gym in the hotel

pool closed

pool was terrible breakfast terrible staff spoke spanish and charged me double and have been trying

were exceptionally clean as well as the pool area and had a welcoming smell

the only issue was that the pool was not a heated pool.

the pool is covered so no sun while swimming

the breakfast was bad. nice area though pool was extremely cold!

the gym equipment was broken and the pool was freezing

having a stove top in the kitchen was great

breakfast was good.....room fantastic.....beds very nice

loved the kitchen with a full-sized refrigerator, dishwasher, disposal, small cooktop, and microwave

liked that it was clean the rooms were nice and spacious it's served a very nice breakfast and a light

heated pool, lobby nearly flooded in rain, rooms are really small, couldn't find the ice machine or a

we were told the pool was available but was closed due to renovations

encountered noisy group of teenagers, pool water tracked into lobby & elevators

the staff was not helpful with our complaint regarding patrons diving in the pool and smoking in non smoking areas

they listed the pool as open year round, it was closed

my kids enjoyed the small swimming pool and basketball court

there is a lovely garden space that we did not use, but with a pool, basketball area and lounging in shade

no life guard in the swimming pool

comfortable, room was close to parking and pool

residents inn residents should be automatically given a key card to access the jacuzzi/pool area next door at courtyard upon requesting those amenities (if theirs are not working)

the family enjoyed the pool and the beds are very comfy and staffs are great

the sitting area near the pool.

the outside pool area was pretty nice - one shaded sitting area by the pool, and one shaded sitting area

excellent location staff very friendly nice clean pool

you don't get free breakfast and there is no indoor pool

that the pool was not open your need to update your website

pool wasn’t clean nor heated, the carpet looked like it hadn’t been cleaned in years

no free buffet as advertised(due to low occupancy)...hair in the tub..pool was closed

cigarettes butts in the pool

room stunk. carpet filthy. pool not available for use.

be made aware of large groups booked at same time, pool closing

pool was very cold

pool was dirty,(they blamed rain but stay at other hotels w rain & pool was clean)

there were ants in my room on the table next to the tv. i think the pool needs to be updated.

pool looked good, but weather was too cold

only thing we didn't like is that there were a bunch of people in the pool area until 10:45, kids running around and screaming

free parking, super clean, fitness, pool that was open

nice pool area for sitting

beautiful pool and sitting area property also jas a laundry room

were no extra towels and in new orleans heat for essence festival you need extra showers and pool should be open longer

ground around the pool area needs to have some sort of anti slip

large spacious room, nice pool area,comfy bed

rooms are modern and well appointed and the hotel has a pool and courtyard

the hotel and pool were awesome

the pool was well maintained and a nice secure green area in the rear for lounging outside

winter couldn't swim in pretty pool.

the courtyard and pool area are setup very nicely and make for a comfortable day at the pool

courtyard, pool, quiet ...loved the decor in the lobby

the pool was nice and lit up

i also like the swimming pool which was decent heights to go swimming in

the pool was fabulous

pool was way too small and it is on side of lobby were everyone having breakfast can see

we enjoyed the pool

that the whirlpool had a problem so weren’t able to use it

comfortable bed, bathroom nice and clean pretty interior, cute pool, complimentary

kitchen was huge and well stocked

the locked gate made me feel more secure, and the pool area looked nice though i didn’t use it

i really liked that the parking is gated. felt very secure. pool is also very nice!

didn’t use the pool (it was too cold/rainy) and never interacted with any staff, but the text messages assuring i

was nice, bed was comfy, wish i had been able to stay longer and enjoy the beautiful pool

fire pits around the pool, area for cold evenings.

everything was so clean and comfortable and close to everything...heated pool :)

there is a nice courtyard area with small pool and hot tub

great facilities, like a heated pool/spa, exercise

beautiful pool and outdoor common area. like the little kitchen in our room.

beautiful boutique hotel, good location, awesome heated pool for winter, nice bar!

the room was clean and comfortable and the pool area is a lovely oasis

nice pool and friendly staff. comfortable bed.

it was beautiful, and the pool was very nice

the architecture structure of the grounds. the lights in the pool.

pool was open and empty

things i didn't have in the room were given when i asked and most of all my kids loved how the pool lit up into different colors

love the courtyards, the gorgeous architecture, the comfy rooms and the pool/jacuzzi + kittens!

staff, spacious and comfortable room, nice size fridge and microwave, beautiful court yard, great pool and hot tub

the staff especially the front desk ladies, the pool, the room, the decor, location in the garden district and to the street car line…

like to have wait service at pool instead of standing in line to get food

the pool is heated so you can enjoy it even when it's cold

no pool

awesome heated pool, phenomenal staff, excellent bar

i loved everything about the property but the roof top pool has to be my favorite! so beautiful

almost too big and pool was kind of dirty

pool and staff were great

beautiful hotel with lovely pool area and great bath products and service, fabulous location

pool was great

is clean, kitchenette in room, well laid out/designed

for parking, not enough laundry service offered

the gym was a bit underwhelming.

the breakfast

service, room, view, and breakfast.

the bracing nature of the pool is ideal for a

pool was closed during our stay, no ice machine and wifi was only available at cost which seems a

, the pool & courtyard, close proximity to city park (we rode our bikes down the 5 miles of magazine st

the pool was closed.

location, pool, history of the property

it was clean and friendly staff. it was walking distance to bourbon st. pool view was nice

expected and they claim they only late check out was 12pm and also supply more towels for the pool we had to wait 45 min to a hour for a clean towel when we were at the

atmosphere in pool areawalking distance to everything free electric car charger in paid parking lot next

our room location, it was above the pool

fridge, microwave, pool

more dish ware, and that the pool was closed.

the roof top pool had more facilities, bar wasn’t open but a couple of vending machines would have added to

pool still closed and housekeeping only comes every 3 days

beautiful pool area, to bad it was too cold to use it

the pool area is amazing

the rooftop pool and sitting areas were nice and clean

so beautiful. exceptional clean. very comfortable. clean hot tub and pool. great ice maker.

pool is outdoors and cold

pool kind of small & no full body mirror in entire house.

convenient location. pool and jacuzzi both clean and comfortable to use.

size of the swimming pool

pool was a bit smaller than pictured

the rooftop pool was crowded but had gorgeous views and was really fun

couldn t turn ac off and the pool water looked uninviting probably due to lots of sun lotion.

the pool, omg, the pool is its small but just enough to have the most liveliest time with the others in

free full breakfast outdoor pool

small pool.

wish the swimming pool was a bit larger but i do understand : place is just minutes away from downtown and property

refrigerator not very cold. paying for parking ☹️ pool was dirty

only drawback was the pool being outside