also, the pool was not accessible to guests

i didn't like the pool

didnt like the pool it was very small and a lot of people was expecting something big so they could get in but

the pool will likely never run

no indoor pool

the pictures make the pool look bigger than it actually is

also when we arrive, chemicals had just been out in the pool so we waited

good breakfast, pool available, friendly and helpful staff, mini fridge in room, comfortable

no shade around the pool…

kept having to walk inside to the front desk to have someone let us in the pool area and the carpet seemed like it hadn’t been cleaned in a

the children being loud in the pool and running in the hall.

pass to gym next door was wonderful sauma pool equipment

the parking was great the room service was great also swimming at the pool was very comfortable

coming check in the hotel the pool was available for my kids the rooms are amazing the beds are comfortable everytime i asked the

the pool area is really nice the kids enjoyed it

i wish there would have been more options in the morning. the pool is also closed due covid.

pool and courtyard were directly below our room and they were very nice

love the pool, exercise room, free cookies at the desk, easy parking with a big free parking lot

the staff, short time we had in the pool, and the nice size of the room!

pool and grill was excellent. customer service was excellent as well

ac didn’t half work i was hot all night and the pool was a nasty mess thing need to be updated cause they put me way in the bk of the building my

fact the pool was closed and the bedroom tv did work and no one fixed it to the next day (6kids no t

the pool was dirty so we couldn t enjoy that amenity

the pool heater was broken and we were never told about it until the kids went to jump in

i've never seen a pool this small...pretty much a

because of the renovations going on no breakfast was being serve.

the breakfast began earlier

bathroom needs cabinet. no breakfast

did eat breakfast location cool i like it

i left before breakfast.

wish the pool was open later, i'm a midnight swimmer

i could not use the pool

pool is very well heated

they have a pool and a beautiful indoor courtyard with plenty of seating

the hotel has a heated pool and whirlpool

the pool wasn’t open

everything is was great, pool was open i did enjoy it

november so i understand the pool is closed, but it’s all green slimy and has garbage in it so i’m assuming it hasn’t been

only thing that we didn’t like was the pool wasn’t open for the kids to swim they thought this was the worst trip

the pool is not working

nice looking pool although no time to enjoy it lovely

the pool

pool not clean

jenny at the desk asked to speak english and i needed to spell the word pool

there was a swimming pool we didn t see one

the pool was close but the manager told us why. they had just clean it

pool and rooms

everything was perfect only thing the pool was closed till memorial day

pool was locked during the hours it was supposed to be open on more than 1 day so i never got to

pool, staff and needs.

the shuttle drivers to and from the airport were great!

the hotel shuttle picks you up and drops you off at the airport

free airport shuttle, close proximity to airport

breakfast was nice. staff was very attentive and friendly. the grounds was very clean.

breakfast is simple but again you get what you pay for

everything except the dirty pool lolud83dude05

dirty carpet in the room, room needed up dating, the pool needed to be cleaned.

breakfast incl. coffee facilities in room. pool was great. free shuttle.

pool was clean, air conditioning worked good, overall good experience

the front desk told me the pool was open but they got to the pool it was really

clean, quiet, good value and an outdoor swimming pool!

the pool, the balcony, the beds, the kitchenette area, the bathroom, the location where all really

the hotel and pool were awesome

large spacious room, nice pool area,comfy bed

the pool was well maintained and a nice secure green area in the rear for lounging outside

the staff was not helpful with our complaint regarding patrons diving in the pool and smoking in non smoking areas

encountered noisy group of teenagers, pool water tracked into lobby & elevators

so was the pool and the staff didn't receive my comfermation number from booking

location, the beds was nice and comfrortable, nice up keep on the property, friendly staff, nice pool area

heated pool, lobby nearly flooded in rain, rooms are really small, couldn't find the ice machine or a

there is a lovely garden space that we did not use, but with a pool, basketball area and lounging in shade

comfortable, room was close to parking and pool

rented the two bedroom it was nice and spacious and the pool was close and the breakfast was

pool

we loved our room- also, they have an awesome swimming pool!

pool view early mornings

pool closed

i noticed the pool was very clean being it's off season

we have a pool and gym in the hotel

the pool was outside and closed due to the weather breakfast choice were awful

the sitting area near the pool.

excellent location staff very friendly nice clean pool

they did have a restaurant and a snack corner, a pool, and gym area

you don't get free breakfast and there is no indoor pool

pool was under construction

and eggs weren't good, small pool and no jacuzzi,needs new towels because they were thin and

pool area needs glass for 2 of the tables, only 1 table with a top, other 2 tables have no glass

pool

pool was not available (to be fair, there had been strong storms passing through the area earlier

swimming pool was filled with insects

that the pool was not open your need to update your website

room stunk. carpet filthy. pool not available for use.

not within walking distance of anything, pool and fitness room closed for renovation, air conditioning worked intermittently, no fridge or

pool looked like it could use some chemicals

cigarettes butts in the pool

the pool is covered so no sun while swimming

the breakfast was bad. nice area though pool was extremely cold!

the only issue was that the pool was not a heated pool.

were exceptionally clean as well as the pool area and had a welcoming smell

pool was terrible breakfast terrible staff spoke spanish and charged me double and have been trying

lovely clean and comfortable hotel with a good pool and breakfast.

the pool area was clean and nice

very clean very polite service was excellent breakfast was great pool was clean rooms was clean

breakfast was great and the kids enjoyed the pool.

kids loved the pool

everyone was kind, rooms were super clean, and breakfast was the best i ve had in a long time at a hotel

the breakfast was a bit cold, though delicious.

loved the kitchen with a full-sized refrigerator, dishwasher, disposal, small cooktop, and microwave

during breakfast, a staff member namedtracey was always so kind & friendly to our family.

also a free laundry room for guests was a big plus

the pool was fabulous

nice pool

that the whirlpool had a problem so weren’t able to use it

kids loved the pool and i loved the location

location! and a sweet little pool to cool off in the afternoon.

the pool outside was closed which unfortunately was not a too good of an experience.

pool looked clean and refreshing but didn't have chance to go

location gym pool great happy hour deals in restaurant bar

room was very clean. wish we had time for the pool. it looked very inviting.

everything . the pool the room. the free breakfast. the workout room. and the restaurant

couldn’t sit around the pool

comfortable beds lovely rooms and pool great breakfast peaceful

the pool was down

could not use pool. was under renovations.

pool closes at 8pm...not good

kitchen was huge and well stocked

only thing we didn't like is that there were a bunch of people in the pool area until 10:45, kids running around and screaming

nice pool area for sitting

courtyard with saltwater pool, big gas fire pit, and lots of seating

staff, pool, breakfast

were no extra towels and in new orleans heat for essence festival you need extra showers and pool should be open longer

pool was dirty,(they blamed rain but stay at other hotels w rain & pool was clean)

outlets broken, microwave broken, phone broken, no lightening, pool disgusting, can smell people smoking pot all in the halls, carpets stained, ice machine on our

be made aware of large groups booked at same time, pool closing

pool looked good, but weather was too cold

there were ants in my room on the table next to the tv. i think the pool needs to be updated.

only real problem my family and i ran into was the very pretty pool was not open for swimming

the pool have to much bleach in it for kids

liked the comfy beds, the clean shower, the pool and hot tub

pool was not opened until after 10 am both days

pretty pool

pool area needs upkeep & no pool towels provided

rooms were nice and clean price was kind of high pool was nice did not eat breakfast because it's $20 for a buffet is way too high cannot eat that

no indoor pool

the pool area was beautiful and parking was easy

hotel and breakfast extremely high..pool was ok but did need to be cleaned..

was a nice gym, but they didn't have any drinking water in it or sanitizer to clean the equipment

it was close to the airport and shuttle service was convenient

the night i checked in i was told i could have a late check out when i asked about it in the morning i got told no and that lady was very rude

we were able to keep our car parked there and we were shuttle free of charge to the airport

prompt and friendly shuttle service. a closer restraint would’ve been nice

security and the pool

variety of breakfast . pool. to day it was by the airport , it wasn’t noisy at all .

the pool was outside

pool gate was continuously open

and the door by the pool is always propped open

nice pool area

the courtyard and pool area are setup very nicely and make for a comfortable day at the pool

i also like the swimming pool which was decent heights to go swimming in

the swimming pool was good

new with excellent facilities, especially the swimming pool area and the memory foam

it was new, nice, and clean. pool was nice

the pool was still closes :(

nice pool, gym area, and arcade room

wasn't sure how to gain access to the pool but i could have easily asked a staff

pool was closed because of covid.

hotel was clean staff was friendly felt safe and at home breakfast was enjoyable clean pool

very modern and clean. huge family room. very convenient for airport.salt water pool.

breakfast was great, pool was nice, the room was perfect for what we needed

pool area is nice

pool, staff, breakfast

the locked gate made me feel more secure, and the pool area looked nice though i didn’t use it

i really liked that the parking is gated. felt very secure. pool is also very nice!

didn’t use the pool (it was too cold/rainy) and never interacted with any staff, but the text messages assuring i

was nice, bed was comfy, wish i had been able to stay longer and enjoy the beautiful pool

at the appointed end time for breakfast the lights are turned off and everything is taken away pool was not heated and cold, no hot tub, pool area was very small common areas were too warm felt

stale boxed milk curdled in my coffee was told pool was seasonal by one front desk night time receptionist, then told in the morning it was year

clean, and comfortable, pool was awesome, breakfast was good

clean, pool, friendly staff

also, the pool was closed bc seasonal, although sparkling clean, per management's decision, although

great facilities, like a heated pool/spa, exercise

room with small kitchen great location had private inner courtyards for guests (with a small pool) and outside sitting lounge overlooking st charles street trolley stop across from hotel

the rooms were spacious. the pool area was amazing. the skydeck was lovely.

everything was so clean and comfortable and close to everything...heated pool :)

larger pool.

nice pool and friendly staff. comfortable bed.

the room was clean and comfortable and the pool area is a lovely oasis

it was beautiful, and the pool was very nice

beautiful boutique hotel, good location, awesome heated pool for winter, nice bar!

the pool was gorgeous and the price was fair

the pool was closed.

pool closed at 730 but it said 10p on the app

the location also has fenced in parking and a pool and breakfast

pool didnt looked like it hadnt been cleaned in a while, saw a bag floating in it and some leaves

was really quiet wasn t bothered at night at all pool area was clean and nice gate closed at a certain time so that was nice area is not bad

was clean and had a pool and free ice

that i couldn t get in the pool will be there for the summer time

the pool area was pristine

the pool was awesome. clean. friendly helpful staff!

the pool was nice and the location was quiet but close to everything

pool beautiful

the decor and the pool.

no pool

awesome heated pool, phenomenal staff, excellent bar

staff, spacious and comfortable room, nice size fridge and microwave, beautiful court yard, great pool and hot tub

pool and hot tub not real clean. hot tub not hot.

nice presentable match the photos on booking i would be back real soon i love the hot tub and the pool area enjoyed my

things i didn't have in the room were given when i asked and most of all my kids loved how the pool lit up into different colors

pool was open and empty

no tv, bad flooring ,green pool, out of date bedding

the pool was closed.

been spruced up a bit more, there's a pizza bar in the courtyard (we didn't eat there) and the pool

, the pool & courtyard, close proximity to city park (we rode our bikes down the 5 miles of magazine st

location, pool, history of the property

pool size but not a big deal at all!

pool was great

outstanding service and accommodations. room and pool were great.

the pool was perfect, surprisingly warm enough outside in february for an afternoon swim

kiddos wanted the pool but still not open even through website said open with appts

very slow internet without ability to buy faster bandwidth, small gym without e-bike

great complete kitchen in suite for business or long term travel

breakfast was over the top good

gyms on two different floors definitely could have been maximised - would have liked some more

starbucks closed at 3 each day. gym facilities could have been better

expected and they claim they only late check out was 12pm and also supply more towels for the pool we had to wait 45 min to a hour for a clean towel when we were at the

it was clean and friendly staff. it was walking distance to bourbon st. pool view was nice

u couldn't smoke around the pool area.

i like the pool. i liked the security guards making rounds and staying visible.

atmosphere in pool areawalking distance to everything free electric car charger in paid parking lot next

the rooftop pool was crowded but had gorgeous views and was really fun

pool went only to 4 ft and although the bar by the pool is open til 10 you are not allowed in the

pool was a bit smaller than pictured

the pool is also very small, reminded me of a fancy kiddie pool

couldn t turn ac off and the pool water looked uninviting probably due to lots of sun lotion.

only downside was that the pool and happy hour were unavailable due to covid19.

pool close early because some kids was at the pool with no adults i think they should have

loved the breakfast, gym and indoor heated pool amenities

the indoor pool was not open due to mechanical issues.

didn’t go in the pool but it looked a nice size breakfast was varied each

so beautiful. exceptional clean. very comfortable. clean hot tub and pool. great ice maker.

the rooftop pool and sitting areas were nice and clean

there were board games for the kids and the pool area was beautiful

the only thing i didn't like was that the pool was very small.

convenient location. pool and jacuzzi both clean and comfortable to use.

need a bigger pool.

pool was refreshing

only drawback was the pool being outside

small pool.

pool was clean

great bar, restaurant, cafe and roof top pool with bar

never want to leave the rooftop pool & garden when i am there

staff, pool was an added treat

food and drinks were great, loved the pool although it can get a bit crowded, but that s to be expected

i loved the facilities! they had two restaurants and a bar i believe + the rooftop pool & bar

beautiful pool area, to bad it was too cold to use it

didnt get time to try pool

spacious room. beautiful lobby and rooftop pool.

the room was huge, very friendly staff, the pool area is very nice and the location was great

rooftop pool with towels