has a lovely spot with a nice chimney

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

r the winter) and a pool and great garden space for the summer

the pool area is absolutely beautiful with lots of loungers, you can also get drinks by the pool from

we borrowed the bikes and went for a ride, swam in the pool, had a massage and spent time just relaxing sitting outside

comfortable bed well equipped kitchen

was good, washing machine and complete kitchen

there was no breakfast serve.

sits at the end of quite a lively area with plenty of bars

a nice, clean room, a good breakfast

you have to pay for the indoor pool via the spa area as the hotel has a separate agreement for usage of this area even though at no point is

good but no kids meals before 8

good breakfast, friendly helpful staff

had to miss breakfast as it starts in the hotel at 9am

the pool was really nice, there were several options for the breakfast.

the restaurant is also very nice quality and a great breakfast included

excellent spanish breakfast

stay and great breakfast

no shower facility by the pool

so additional cost)

it is not worth paying that much for a small inside pool with two water jets

when we came the heat of the seeming pool didn't work so we got a discount

ditional cost) and the spa/pool area

great pool with beautiful views

the swimming pool is pleasant when temperatures are high

e showers around pool not working

pool with a beautiful mountain view, open in the summer

amazing views. the swimming pool was a paradise.

comfy, friendly staff easy good wifi so work was smooth

really good value for money and staff extremely helpful

good wifi connection as well

ranging for me to go to the local gym)

location, staff and gym facilities were exceptional

hotel, great staff, continental breakfast was okay for us

breakfast was also good

s me really), they offered an upgrade to beautiful room which made my stay unforgettable,

the breakfast could have been better - not a lot of fresh food.

we had a great sunday night at the bar chatting with him

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

second time i have stayed here both times mini bar not working

coffee from the bar was delicious

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made sure our coffees were not charged as we had already paid the parking we did not used

the overall experience (i was traveling with 3 kids) was great

seasonable swimming pool

hotel was advertised with a pool, but the pool wasn't open yet, which was a shame

swimming pool closed

the swimming pool is 25m long and you can enjoy a

it wasn't summer and the pool wasn't open.

the bed was very comfortable, and the spa tub was great

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away) for breakfast

a bar cafe next door with tables on the pavement

breakfast could have had more selection and the bar could have been open in the evening

the room was spacious with lovely interesting view all topped off by a wonderful jacuzzi spa bath

we ended up taking the suite (at special price too) with a huge bath/spa in the middle of the room

pool was closed, but we didn’t ask if it can be opened ether so it doesn’t really count

the pool was lovely and spacious around for relaxing

spacious rooms, friendly staff, nice pool, location close to hiking trails

lovely pool and garden area

only disappointment was that the pool wasn’t quite open yet because it was early may

good location to explore the surrounding countryside, great covered swimming pool .

that is not well contented with the pool and the lake

room service even though it was announced, very little chairs/hammocs in the swimming pool area, no electricity plug next to one side of the bed

close to the nautical club, where we spent most of the day at the pool and the nearby facilities

hotel is nice - lobby, outdoor pool, restaurant. i am sure there is plenty to do around.

hotel restaurant could be open every day and swimming pool could work longer than till 7p.m.

the pool area is super nice too, sometimes crowded but not too crowded like not to find a spot where to

pool was too small for all the guests, and the timetable for the pool was quite late in my opinion,

the pool is small, but calm

outdoor swimming pool is clean and big enough to swim in it

parking and that's it.

when we arrived into our room found the room service options were fascinating, which included a range of toys

private parking, blackout curtains, barely even any interaction with the staff needed

the room service waiter was rude

parking and wi-fi ,

property claims to have a sauna and gym

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

no complains. perhaps the gym could be somewhat better equipped.

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

gym was nice and clean

great staff excellent rooms good breakfast pleasant pool no fuss! thanks

the swimming pool didn t open until 11am

stale croissant. the pool was closed between 2.30 and 3.30 .

whenever i wanted to go to the pool it was closed

a lot of services, 24 hour reception, mini bar, pool, sauna

from an old mansion, with heavy, high timbered ceilings, lovely spaces inside and out, a bar and an excellent buffet breakfast

large space and private lift entry

had the only suite which was lovely with a four poster bed and a spa bath

we traveled with our two kids and loved the layout - our rooms were in a separate spot which felt very private

bar and breakfast was excellent and staff very pleasant

i asked for a late check out which wasn't possible but i was offered great, sensible and useful alternatives

no price list for laundry.

laundry facilities were a bonus

there are coin operated laundry machines in the building next door that hotel guests are permitted to use

one of our party was unwell and the hotel accommodated an early check in

check in was smooth

spa s warm pool could have been warmer

the swimming pool should be open for hotel guests and included in the price

listing photos show a pool, a jacuzzi and a sauna

i had kind of presumed there would be a swimming pool but there

a coffee or tea service or wine bar in the afternoon would have topped off a great experience

this was fine since our kids were older so we put them in 1 room

most comfortable hotel we stayed in during our time in spain- hotel infanta isabella is right in the centre of segovia and we were fortunate to have a

bathroom in bar area was disgusting.

the room was lovely; bathroom was spotless with a spa type shower

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

the bar area was very comfortable

a mini bar in the room is advertised but there was nothing in it

breakfast was great, and we loved the swimming pool

is one of the outstanding locations in the world for a hotel, room, pool, terrace restaurant

we were sorry the outdoor pool was shut as the weather was so hot but we were able to sit out in the gardens

the hotel is beautiful and spacious, fantastic pool and area with spectacular views

pool area good with a big pool

great pool

size of our triple room was more than adequate and we had a nice view looking over the swimming pool

best hotel in segovia with great facilities, pool, food and friendly staff!!! loved it❤️

disappointed that the pool didn’t open until 12 noon

everything was excellent despite unusual layout the pool was incredible

the pool temperature could have been a bit higher.

nice external swimming pool. good parking access.

ol was still closed), great staff, huge free parking lot

excellent breakfast, fantastic pool and located in a lovely quiet area.

amazing pool

staff is very supportive, and the rooms were super clean and every day we had room service

this time i used the laundry facilities, which are very convenient

it was cozy and very comfortable and it was nice there was a kitchen.

no tv in the room. not so much dishes in the kitchen.

staff were good, gym and wifi are good. it has a good workspace for working remotely.

were nothing in the kitchen for the short stay

the pool was nice a big and lovely area to sit outside

area but is close to restaurants and huge shopping mall only negative is there have a beautiful pool which is

room was spacious and swimming pool very refreshing in august sunshine

everything, lovely room and pool area.

have like some cheaper food options for children to choose from at pool and evening meals

they all have excellent customer service skills that go above and beyond and raise the bar of expectations

food was great for room service, clean rooms, gorgeous view and amazing hotel

room service food was really good

the gym was really well equipped

the bar downstairs was beautiful

there was a swimming pool next to the gym but this was out of use

like madrid, when a hotel is far away from the city centre it has to have an outdoor swimming pool to compensate, which is not the case here

booked this hotel because of the gym and the pool which the advertised on this site

no pool, no spa, no gym, because under construction

used to have a nice spa/pool

the pool is amazing too and in general the stay at the hotel was really pleasant

hotel and staff breakfast and pool extra benefits too really good pool lifeguard lady was brilliant as was hamza on reception and

nice pool

manuel at the bar, liza at the pool and the guys at reception made everything pleasant for us

her name is liza and she works as the pool guard

i had hoped the swimming pool might still have been in season

very attentive staff. clean and great location. and don't forget the pool for the summer.

pool change rooms and toilets could do with refurbishing, but this a minor issue as you can change

great customer service, breakfast & pool.

room was great, pity the swimming pool only opens in summer

pool was busy but very nice with plenty of sun beds

what a swimming pool, excellent breafast and great swevice

the room was huge and spacious, with a beautiful view of the pool and with the famous bluetooth speakers in the bathroom i was able to enjoy a few tunes

liked everything - hotel, pool, restaurant, staff

the pool was really good for family with kids

the pool is not too deep, for an average sized person, except a depth to the half of the body

pool available

the rooms we so convenient and cosy! the pool was absolutely gorgeous for watching the sun set

the pool is fantastic and the entire facility has so many extra rooms

the pool can get quite crowded at opening hours, closing hours is sometimes better.

the staff took attention, well cleaned, comfortable beds, delicious breakfast. pool cold but ok

was only a small area to sit in if you were not in your room or by the pool, but for us that wasn't really a problem

if i remember well, it seems that they charge for the towels to use in the pool.

of the few hotels in madrid with a pool, it's 15-20 mins to the main sqaure via the metro system

there are no sun loungers in the pool area. the hotel offers pool towels at a low cost.

hotel was really nice. little pool on roof to cool down and have a drink.

th pool), small gym, and a good breakfast.

staff was amazing loved michael and martha and the pool was great!!!

rooftop was closed. would be nice to be able to chill there even if the pool is not opened.

a nice pool on the roof, and a small but usable gym on the ground floor