there is a heated pool but we didnt try it - next time

pool, decor, good breakfast

size of our triple room was more than adequate and we had a nice view looking over the swimming pool

nieve was charming and spoke very good english the pool was brilliant and jorge, the lifeguard, spoke good english too

disappointed that the pool didn’t open until 12 noon

everything was excellent despite unusual layout the pool was incredible

the hotel is beautiful and spacious, fantastic pool and area with spectacular views

we were sorry the outdoor pool was shut as the weather was so hot but we were able to sit out in the gardens

the hotel has a big indoor as well as outdoor pool, both with views of segovia

pool and sauna hours are 1700-2100.

pool area good with a big pool

there was also spa facilities and a restaurant/ bar in the hotel which we didn't try, though i'm sure they are handy for visitors staying longer

no bar available in the hotel.

the early check in option went well.

dining area is very small and can have screaming kids

the kids loved the bunk beds.

the swimming pool should be open for hotel guests and included in the price

listing photos show a pool, a jacuzzi and a sauna

food and poor, inaccurate info re pool facility

check in was smooth

spa s warm pool could have been warmer

i asked for a late check out which wasn't possible but i was offered great, sensible and useful alternatives

no price list for laundry.

one of our party was unwell and the hotel accommodated an early check in

laundry facilities were a bonus

there are coin operated laundry machines in the building next door that hotel guests are permitted to use

big room with comfy beds and spacious bathroom, lounge bar in the lobby with free welcome drink and very nice staff

a good bar fridge, good storage and cross ventilation

we loved it :) everything we asked for from the reception was organised very fast, people at the bar and restaurant were very kind and helpful, housekeeping was great as well

great location, helpful staff, great breakfast, nice bar and cosy.

had the only suite which was lovely with a four poster bed and a spa bath

stale croissant. the pool was closed between 2.30 and 3.30 .

the swimming pool didn t open until 11am

the pool

our room went straight out to the pool

pool

the pool is covered but not climatized so it was not open - nov 3z

the room was a bit dirty (dust on the floor and such), the pool was nothing like the pictures

paid to go to a pool nearby as the information on booking

hotel is nice - lobby, outdoor pool, restaurant. i am sure there is plenty to do around.

room service even though it was announced, very little chairs/hammocs in the swimming pool area, no electricity plug next to one side of the bed

staff, amazing food, relaxed atmosphere, spectacular view, nice pool, beautiful

e showers around pool not working

great pool with beautiful views

really were looking forward to a swim, but the temperature of the pool was too cold to enjoy

pool with a beautiful mountain view, open in the summer

well located for touring the area. excellent breakfast!!

our hosts, the location, comfortable bed, the breakfast.

the breakfast is delicious

nice view but the breakfast was nothing special, no vegetables again.

the restaurant is also very nice quality and a great breakfast included

place with a magnificent view, excellent staff and amazing breakfast

had to miss breakfast as it starts in the hotel at 9am

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!