staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

the bar area was very comfortable

a mini bar in the room is advertised but there was nothing in it

staff is very supportive, and the rooms were super clean and every day we had room service

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

it was nice to have a gym in the building even tough it is very small

one of the plates in the snack bar was quite low quality for such a place.

the pool is nice and was never crowded, the gym and terrace were excellent

it was cozy and very comfortable and it was nice there was a kitchen.

this time i used the laundry facilities, which are very convenient

paper towels in the kitchen would be a plus

the rooms are well maintained, and the on-site facilities are great, including padel courts, a gym, a swimming pool, and other games

swimming pool is refreshing

swimming pool outside, i couldn t expect more with this price, it s madrid

amazing pool

very clean, extremely quiet

excellent breakfast, fantastic pool and located in a lovely quiet area.

folleteo y room service

we liked the bed comfort and the spa bath

the room, the room service.

breakfast a slice of toast nothing else offered only more toast ,very poor when setting off for 5

room service food was quite good

concept of double stage lodgement with 3 rooms and small kitchen was interesting

we rented a penthouse apartment with 2 floors and 3 bedrooms and a kitchen

no plug for bath. kitchen equipment needs refreshing as things missing, so hard to cook properly

hard beds, noisy ventilation system (outside the room, impossible to switch off), no breakfast (just a croissant and a coffee in the adjacent

breakfast is 5€ per person and consists in a croissant with butter/jam and a coffee/orange juice

rooms were very spacious and compfortable, the gardens and pool were lovely too and the staff very friendly

hotel restaurant could be open every day and swimming pool could work longer than till 7p.m.

lovely swimming pool, tasty breakfast and very nice and helpful staff.

in smart gardens with pool

outdoor swimming pool is clean and big enough to swim in it

pool was closed and not scheduled to open until 15 june

loved the pool only pity they closed it for a season so could not enjoy it that much

i've stayed here once before, during the summer, and they have a nice lounging area and small pool on the roof

are sure that rooftop bar and pool are great but unfortunately closed as we visited hotel in march

the rooftop pool is lovely with a good selection of drinks available

the pool was nice a big and lovely area to sit outside

everything the only thing the pool was closed for repairs and it wasent advertised that way

clean, comfy and perfect swimming pool and the bar

pool wasn't open yet, even they made advertisement for it on internet

area but is close to restaurants and huge shopping mall only negative is there have a beautiful pool which is

great facilities although the pool needs to be booked in advance

ol is indoor only) was weird, had to be booked and only up to 40 minutes a day

you have to schedule to use the pool.

use of the pool

very small spa pool only a couple can fit comfortably.

all the staff were fantastic, and amenities were excellent - especially loved the rooftop pool and breakfast

kids loved the pool

lovely rooftop pool, bar and work areas

to find somewhere to sit near the pool was sometimes difficult, but we always figured it out in the end

pool hours

didn t have the toilet brush and maybe some small gym or swimming pool would be

employees friendly and efficient. very clean. the salchichon at breakfast was delicious!

more of a lounge bar area and snacks

nice, friendly and helpful staff - absolutely clean - fantastic breakfast - metro station cuatro camino just a few steps away - carrefour supermarket quite

bar and restaurant only seems to be available from 1pm to 4pm which is strange given most people in

we arrived earlier than check-in, and they kindly stored our luggage and let us relax by the pool while we waited for our room

the hotel facilities are pretty cool and a good option if you wanna hang out by the pool or just have a drink at the bar in the evening

the rooftop pool and bar are great and the whole place is really trendy and modern

friendly staff and good services, pool & sun terrace

energetic place, vibrant and full of positive vibes, there are organised events in the swimming pool area and a there is a beautiful terrace where you can enjoy a drink

the staff was so friendly, good amenities with pool and sauna

pool is only 1m deep but still good to swim laps and has a good sauna

spa could benefit from addition facilities such as a steam room and a jacuzzi pool.

caps for the pool

pool could gave been open a little earlier. on a short break 11am is a late start!

the pool was a welcome relief from the heat and the views from the room were stunning

busy the small pool got

the pool is really small

water is cold in the pool, although i stayed in the middle of august

pool at 21st floor has amazing views and is really nice to take a break from city exploring

everything location, pool, staff...etc

the hotel is immaculate and the pool and bar were great for an afternoon escape from the heat

rooms are spacious and the design is clean and modern, roof top swimming pool and restaurant

attention to guests at the swimming pool section can be better.

beautiful and we have a nice view on plaza espana also the rooftop is classy with a medium sized pool where you can relax and have a

the pool is a little small for the amount of guest they can host

closed pool.

pool

great breakfast, pool facility, located close to public transport and amenities and local

modern rooms, good breakfast and refreshing pool

the pool and the rooftop is the real star

the roof terrace is amazing with fantastic views all around and had we had longer in madrid, the pool was very inviting

the pool is small, but with a stunning view

all of the reception staff were so friendly and helpful as was the concierge and the staff by the pool

all good, great staff, nice rooms, pool, great bar and fabulous location

the pool was very pleasant and it was a great experience to explore the communal areas

pool available

the pool was fantastic

the pool is fantastic and the entire facility has so many extra rooms

didn't use the swimming pool, but it looked clean and really appealing :) i loved the apple cider vinegar option n the

limited hours for children in the pool/spa area - only 10am - noon.

the rooftop terrace and pool were a fantastic place to relax after a day of sightseeing, offering great views over madrid

needing to pay to use the indoor pool.

the location, the staff the restaurants' the room, the room service, the facilities like spa and pool, everything was perfect the most delicious big variety breakfast, excellent lunch and dinner,

rooftop pool can get very busy and while there are plenty of seats there are very few sun

location. breakfast. bar and restaurant in premises.

the food can be improved, especially at the bar and restaurant

speaks english, i ordered room service and the sandwiches were wet and we were still charged for them

the spa bathtub and terrace were terrific

you have to order room service or go to restaurant during its open hours and pay for tea or coffee

pool much smaller than the impression it gives on the website

was fabulous, lovely rooftop bar & pool

the pool and rooftop were closed for

loved the room and pool.

nice pool and rooftop bar in

staff are lovely, rooftop top pool is great

rooftop pool is awesome

the pool and location

pool closes early

nice hotel with a rooftop pool, location is perfect few mins walking to gran via and other central locations

breakfast buffet was tasty and convenient

fitness facilities need to be renewed and the

location - excellent lovely room with terrace and spa

staff very friendly, location , room service

room service food was not very good at all

also, rooftops terrace was such a valuable bonus with great pool and magnificent views of madrid

great location with a beautiful roof top pool

warmer pool

the roof top pool area was great to relax in after a day

the bar and breakfast areas were divine, and the rooftop bar and pool were a lovely bonus

the location is fab & the roof top pool is amazing!

pool, location

the roof sun terrace and pool superb to escape the heat of the day and bustle of a busy city

the pool looked good but unfortunately it was too cold to enjoy it but the place still offers a great

location, rooftop pool, comfy rooms, great breakfast.

my phone couldn't reliably keep wifi signal in certain parts of the room, including when sitting up in bed

wifi reception in the room was very poor

furthermore they credited us back for the breakfast we didn t want

the breakfast, served by the owners, in the house kitchen

of the staff, especially yanira de front desk girl, who went out of her way to arrange for room service when i told her i was hungry and tired and arranged for the transport to the location

others maybe slightly earlier pool opening but understand closing at 7 as the pool becomes the roof top bar

the pool is clean and refreshing

pool area was lovely reception was quick and easy staff very friendly and helpful we had to call a

rooftop with pool diego in the bar really nice

excellent rooftop pool and bar. centrally located with onsite parking.

swimming pool. free water, tea and coffee in the room

the pool opening times could have been longer..early morning

the swimming pool was not available.

not able to try pool too cold

the pool is outdoor and seasonal, so it was closed

we had a very pleasant stay at ocean drive. everything was just perfect. pool is very nice.

great location, lovely room with a terrace. rooftop pool a bonus after a busy day sightseeing

staff, the extremely comfortable bed and shower, the cleanliness, and the relaxing rooftop pool area

location, rooms are modern, mattress so comfy, great shower, staff super friendly, great roof top pool area, close to everything

the hotel rooftop is great but the pool is much smaller than it seems in the photos but still a good pool for a quick dip to cool off