well located. the breakfast was ok, not the best, but ok for the price

couldn't speak fluent spanish and they both did everything to accommodate any of our requests

spa was very nice and relaxing, also the views and the green surroundings

good but no kids meals before 8

you have to pay for the indoor pool via the spa area as the hotel has a separate agreement for usage of this area even though at no point is

we enjoyed the indoor pool and jacuzzi

so additional cost)

nice pool, pleasant staff. excellent gym.

no shower facility by the pool

amazing swimming pool, wonderful views from dinner terrace

amazing views. the swimming pool was a paradise.

great pool with beautiful views

really were looking forward to a swim, but the temperature of the pool was too cold to enjoy

swimming pool is a bit cold but nice

pool with a beautiful mountain view, open in the summer

the restaurant is also very nice quality and a great breakfast included

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!

stay and great breakfast

the pool was really nice, there were several options for the breakfast.

place with a magnificent view, excellent staff and amazing breakfast

there was no breakfast serve.

comfortable bed well equipped kitchen

was good, washing machine and complete kitchen

we borrowed the bikes and went for a ride, swam in the pool, had a massage and spent time just relaxing sitting outside

r the winter) and a pool and great garden space for the summer

the pool is fantastic, the garden is perfect

has a lovely spot with a nice chimney

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

despite being little unhappy with the noise from the bar

we had to leave before breakfast was served, but they prepared us a breakfast with what they

breakfast was basic but plentiful

s me really), they offered an upgrade to beautiful room which made my stay unforgettable,

hotel, great staff, continental breakfast was okay for us

ranging for me to go to the local gym)

good wifi connection as well

location, staff and gym facilities were exceptional

really good value for money and staff extremely helpful

comfy, friendly staff easy good wifi so work was smooth

the pool was lovely and spacious around for relaxing

there is a nice swimming pool and a garden

only disappointment was that the pool wasn’t quite open yet because it was early may

lovely pool and garden area

beautiful views, a lovely terrace and an amazing swimming pool.

hotel is nice - lobby, outdoor pool, restaurant. i am sure there is plenty to do around.

there is a pool, but we didn't get around to using it

room service even though it was announced, very little chairs/hammocs in the swimming pool area, no electricity plug next to one side of the bed

paid to go to a pool nearby as the information on booking

good location to explore the surrounding countryside, great covered swimming pool .

second time i have stayed here both times mini bar not working

coffee from the bar was delicious

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made sure our coffees were not charged as we had already paid the parking we did not used

the overall experience (i was traveling with 3 kids) was great

it wasn't summer and the pool wasn't open.

the swimming pool is 25m long and you can enjoy a

i wish there was a better poolside service for food and drinks during the daytime

swimming pool closed

it is a classic hotel with good size rooms and a beautiful pool

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away) for breakfast

the bed was very comfortable, and the spa tub was great

a bar cafe next door with tables on the pavement

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

breakfast was in a bar next door with bad service and a minimal breakfast

the room was spacious with lovely interesting view all topped off by a wonderful jacuzzi spa bath

we ended up taking the suite (at special price too) with a huge bath/spa in the middle of the room

hotel restaurant could be open every day and swimming pool could work longer than till 7p.m.

the pool area is super nice too, sometimes crowded but not too crowded like not to find a spot where to

pool was too small for all the guests, and the timetable for the pool was quite late in my opinion,

the pool is small, but calm

outdoor swimming pool is clean and big enough to swim in it

pool, short walk to the bus stop

parking and that's it.

when we arrived into our room found the room service options were fascinating, which included a range of toys

private parking, blackout curtains, barely even any interaction with the staff needed

the room service waiter was rude

parking and wi-fi ,

property claims to have a sauna and gym

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

no complains. perhaps the gym could be somewhat better equipped.

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

gym was nice and clean

great staff excellent rooms good breakfast pleasant pool no fuss! thanks

the swimming pool didn t open until 11am

stale croissant. the pool was closed between 2.30 and 3.30 .

whenever i wanted to go to the pool it was closed

a lot of services, 24 hour reception, mini bar, pool, sauna

from an old mansion, with heavy, high timbered ceilings, lovely spaces inside and out, a bar and an excellent buffet breakfast

large space and private lift entry

had the only suite which was lovely with a four poster bed and a spa bath

we traveled with our two kids and loved the layout - our rooms were in a separate spot which felt very private

bar and breakfast was excellent and staff very pleasant

i asked for a late check out which wasn't possible but i was offered great, sensible and useful alternatives

no price list for laundry.

laundry facilities were a bonus

there are coin operated laundry machines in the building next door that hotel guests are permitted to use

one of our party was unwell and the hotel accommodated an early check in

check in was smooth

spa s warm pool could have been warmer

the swimming pool should be open for hotel guests and included in the price

listing photos show a pool, a jacuzzi and a sauna

i had kind of presumed there would be a swimming pool but there

a coffee or tea service or wine bar in the afternoon would have topped off a great experience

this was fine since our kids were older so we put them in 1 room

most comfortable hotel we stayed in during our time in spain- hotel infanta isabella is right in the centre of segovia and we were fortunate to have a

bathroom in bar area was disgusting.

the room was lovely; bathroom was spotless with a spa type shower

is one of the outstanding locations in the world for a hotel, room, pool, terrace restaurant

we were sorry the outdoor pool was shut as the weather was so hot but we were able to sit out in the gardens

access to the indoor pool is not senior friendly the

the hotel is beautiful and spacious, fantastic pool and area with spectacular views

pool area good with a big pool

the cafe by the pool was so so

excellent room for 3. nice pool. very quiet hotel with air condition.

pool area doesn't open until 12

nice garden bar near the pool for an evening drink

best hotel in segovia with great facilities, pool, food and friendly staff!!! loved it❤️

amazing pool

swimming pool is refreshing

nice external swimming pool. good parking access.

excellent breakfast, fantastic pool and located in a lovely quiet area.

ol was still closed), great staff, huge free parking lot

staff were good, gym and wifi are good. it has a good workspace for working remotely.

this time i used the laundry facilities, which are very convenient

was a small kitchen in the apartment, but cooking pots were not provided so you could not really prepare a meal

were nothing in the kitchen for the short stay

kitchen was not well equipped at all

area but is close to restaurants and huge shopping mall only negative is there have a beautiful pool which is

great big swimming pool, pool towels provided, big rooms, soundproofed

the pool was excellent so too the food and drinks

everything the only thing the pool was closed for repairs and it wasent advertised that way

pool wasn't open yet, even they made advertisement for it on internet

there was a swimming pool next to the gym but this was out of use

no pool, no spa, no gym, because under construction

booked this hotel because of the gym and the pool which the advertised on this site

used to have a nice spa/pool

are moving parking is too expensive what is in the picture is big jacuzzi not a swimming pool and not good as it

swimming pool was very cold and drinks in bar are very over priced 10 euros for malibu and

her name is liza and she works as the pool guard

hotel and staff breakfast and pool extra benefits too really good pool lifeguard lady was brilliant as was hamza on reception and

nice pool

service friendly everything organized pool good seating outside close pool relax food good thanks again for exe hotel when i go again i

booked to take my daughter swimming. no kids in the pool ..

bar staff was great

food was great for room service, clean rooms, gorgeous view and amazing hotel

excellent rooms and amazing views. spa was wonderful and gym was well equipped.

that in that night of maintenance work and also requested an extra bed for the kids and sati only late at 2 pm the reception staff was very bad and treated

there are no sun loungers in the pool area. the hotel offers pool towels at a low cost.

great pool area

was only a small area to sit in if you were not in your room or by the pool, but for us that wasn't really a problem

if i remember well, it seems that they charge for the towels to use in the pool.

would have been good to know that the pool was shut before we arrived

i had hoped the swimming pool might still have been in season

pool bar could do with updating but that's being a bit picky..

the pool was great!

in a super-great part of madrid, which is not to say the neighborhood was without its charm), the pool was great, room was very nice and staff were friendly and helpful

pool change rooms and toilets could do with refurbishing, but this a minor issue as you can change

a nice pool on the roof, and a small but usable gym on the ground floor

staff was amazing loved michael and martha and the pool was great!!!

place, swimming pool seems fantastic even though we could not use it

hotel was really nice. little pool on roof to cool down and have a drink.

rooftop was closed. would be nice to be able to chill there even if the pool is not opened.

great parking, great staff, clean, comfortable beds, pool is great and very well decorated

the room was huge and spacious, with a beautiful view of the pool and with the famous bluetooth speakers in the bathroom i was able to enjoy a few tunes

colours, comfortable spaces, open and wide halls, clean walls and carpets, gorgeous courtyard and pool

liked everything - hotel, pool, restaurant, staff

breakfast and food at the pool bar is fantastic. rooms spacious and nicely styled.

the pool was fantastic

pool available

didn't use the swimming pool, but it looked clean and really appealing :) i loved the apple cider vinegar option n the

the pool was very pleasant and it was a great experience to explore the communal areas

the pool, the cleanliness of the room

to book our reservation for barcelona to avoid the hassle at the metro,breakfast buffet amazing pool& bar also the room&bathroom were spacious, on our second day after getting of the road there

the pool is not properly for children

and the swimming pool felt like a hidden oasis in the middle of madrid

didnt let us use the pool. that was annoying.

pool nice though a bit too crowded , not a lot of space to sit

not able to try pool too cold

swimming pool. free water, tea and coffee in the room

also pool is available

the swimming pool was not available.

the pool is outdoor and seasonal, so it was closed