cleanliness, full hot breakfast, pool area, staff was so helpful and friendly.

pool water too cool.

clean room breakfast pool

the customer service (tyler was awesome), room was exceptional, breakfast, pool,

pool temperature was very cold

pool was chilly.

we all enjoyed the fitness room, pool and whirlpool

the rooms, pool and staff!

they gave us a handicap room so this is probably why), breakfast was excellent, we enjoyed the pool to ourselves but unfortunately the whirlpool wasn't working so overall a great stay

the pool was clean and was relaxing

pool had issues

the pool was great how they limit how many people can be there at once

and the pool area was private and fun

the pool was open

save money and lose the pool, just install a large hot tub!

the pool was smaller than we thought it would be but our family of five still had a great time playing

pool was a little cold

the pool water burned like straight bleach

also there was a rule against being alone in the pool area

the pool isn’t anything i could use for exercise

disappointed when we found out the pool wasn’t open and they weren’t serving food, but under the circumstances with covid i

loved the decor, pool table and friendly staff! amazing location! late checkout is a nice bonus!

the pool table, the outside sitting area and fire pit

kids swam in the pool

the pool water

the pool area was refreshing

the hotel was great , but the kids were upset the pool was out of order.

pool's great room was clean and comfortable

she loves the swimming pool

it was clean and the pool was a hit with the kiddos

ancakes or waffles) turkey saugage for non pork eaters or vegetarians larger pool

pool was great breakfast was amazing

the pool was closed the day that we were there

excellent size executive suite! pool was great! happy hour was nice. breakfast was awesome!

staff and clean rooms the fire alarm went off at 4 am but there was an electrical fire in the pool room so i m glad they went off

pool was cold.

would've loved a whirlpool, rather than just a pool

we did use the pool and it was very nice with towels readily available

pool and no hot tub

the pool is ice cold. no heat whatsoever.

asked the staff for extra towels & was told both times that they did not have a key to access the laundry room - but we had seen other staff coming from them

full not queen/king cleanliness in common areas unacceptable laundry/stairways and

reasonable pet fee and room rates

i liked size of queen beds, friendly staff, a laundry room is always a plus!!!

maybe not smoke it in the laundry room at the beginning of the ground floor hallway

pool was nice

staff was friendly, the room was clean and roomy, the pool was nice wasn't expecting it to be open but it was and my daughters and granddaughter loved it

price and parking and pool

the view and the pool

my little girl felt like a tiny vip on her way to the pool each trip downstairs

the outdoor pool

the pool was nice!

gentleman that was there friday was extremely helpful with us taking our granddaughter into the pool offering us a floatation vest for her and was extremely helpful and friendly to us

nice pool area

inside pool

did not eat breakfast, the location was perfect for me as my business was in downtown cincinnati

my kids loved it

my kids loved it

nice staff, great breakfast, great location.

noisy kids running up and down the hall and taking over the pool

the cleanliness and the pool area.

pool wasn t heated so it was kinda pointless and they should definitely tell you that you have to

pool temp and pool area was freezing

easy parking, beautiful room, pool open late and early

pool was ccccooooollllld

room, comfortable bed, nice view, friendly staff, good exercise room, pool was nice but it was too cold outside and too cold to

the view of the top of the pool from my window

pool

pool warm enough to swim

would think a hotel of this level would have a nicer pool area with a hot tube

there really wasn't anything for kids to do

wifi signal was so poor i ended up using my phone as a hotspot

wish they had room service

no room service

the hotel was going through a large remodel and the kitchen was closed ie no restaurant, room service, or continental breakfast

the downstairs had a pool table, foozball table and a tv area

it’s beautiful, clean and my daughter loved the pool. staff are very friendly as well

pool and the extra area downstairs with pool table and tvs

was looking forward to using the pool tables, only to find out that there was none that i seen

friendly staff, cleanliness, large windows in breakfast area and the layout, pool table, and a pool

alot of people in the pool and for a second shift person pool isn't open long enough

pool was nice

staff was friendly, updated shower, nice pool, everything was wonderful

i liked the swimming pool.

pool should be open later on the weekends and our mini fridge in room 214 was broken

pool temp was too cold

great amenities including the bar, pool, fitness center and free breakfast

we enjoyed everything. the rooms were clean. the pool was a nice size.

pool was open and

everything was great! i loved the pool. the food was great! and the rooms were beautiful!

pool should be bigger

the pool was clean but really cold .nebghood was a little crazy .but i felt safe.

no pool

the pool was great and the bar on the 12th floor and the location.

the pool is outdoor so the pool was closed

i wish the pool opened sooner.

we enjoyed a dip in the pool and breakfast the next morning was great

very respectful staff ,clean rooms,nice breakfast and an amazing pool

hours for pool on weekends should be extended and opened earlier on saturday morning

the room, pool and eating area were all very clean

the room was very spacious. i loved the full kitchen.

staff friendly, helpful. breakfast was great! something for everyone.

early start to the breakfast buffet and a gym on-site were also great perks to this place

room had alot of room. furnishings were nice. bed was comfortable. kitchen was nice.

the second room had nothing i needed for the kitchen

we loved the pool. the breakfast was very good.

kids ages 15, 13, 12, 9 and a newborn baby very clean quiet good staff clean around the area and pool was great very close to food services gas stations etc plus right off the interstate only 10

every thing was good! kids enjoy the pool. nice rooms, queen beds would have been better!

location and staff very friendly. pool and early check in a bonus before concert.

she was thorough in explaining times of breakfast, the swimming pool location and hours, where i could do my laundry, etc

the heated pool and the room was nice

it was super clean. we had the pool to ourselves. the breakfast & coffee was great!

we came to swim and the pool wasn't open til late in the evening it was being serviced and when they did get it up and

24 hr pool. too many kids to wanna swim

the pool was closed which was understandable because of covid

pool seemed to have a lot of things/ stuff floating in it like it hadn’t been cleaned from the

we could’ve used more pool towels.

very nice pool, clean rooms, clean lobby

good choices on breakfast bar

the breakfast was amazing, fresh and hot.

the room was very clean, the entire hotel was very clean, we didn t swim or work out but the pool looked nice and the gym look very up to

the pool room was so potent with chlorine it was almost unbearable.

clean , breakfast,pool

love the room kids enjoyed the pool will stay again

the pool and the bed the bathroom was nice the rooms smiled all new and the staff was great

i didn’t use fitness room but i used the pool

the pool is nice too but a smidge

very friendly staff! nice pool with gym close to. great breakfast with cute signs everywhere.

nice pool, close to zoo

we enjoyed the pool and the delicious breakfast

the rooms are large, comfortable, and have plenty of conveniences, like the near-full-size kitchen, great desk/work area, plentiful shelves and drawers, and even well-placed hooks

our room 701 was large and livable. a suite. the breakfast was amazing.

the kitchen, netflix, the coffee.

upon arrival the major kitchen lighting was burnt out. thought that odd. it was fixed .

garbage bags unavailable for trash in kitchenette

pool a little small but fun. wifi didn't work well in our room.

the pool was out of order

but the downside was the pool was too cold

the pool was too cold

the pool was on the small side and was a max depth of 4 feet deep

great breakfast and cleanest pool ever

pool hours

the pool was nice and clean and i love that it open literally all day

indoor pool was nice and check in easy!

very clean and comfortable. staff was very nice. pool very clean.

the pool was under construction

pool closed

the pool was closed for repairs

pool was out of order

fyi the pool is seasonal because it is outside

the breakfast.

easy access, very clean, complimentary breakfast.

the kitchen and that i was about to cook instead of going to a restaurant everyday.

didn't have the complimentary breakfast so can't comment on that

breakfast area was spacious and tables spread out-i didn’t feel jammed in next to people,

limited breakfast

quickly breakfast was replenished with the amount of guests eating

facilities were great, always had fresh coffee in the lobby, gym was great

the hotel or our stay, but full-size trash cans in the rooms would be helpful, especially with a kitchen in the room

nice hotel, welcoming and helpful staff, a large variety of options for breakfast that could fit a variety of diets, a full fridge/freezer/kitchenette that was a surprise,

live having a small kitchen, sitting area and king bed

the hotel gym was one i could actually get a good workout in - they have dumb bells going up to 75 lbs, a

pool was busy with families

from the front desk all the way to the morning breakfast crew

rooms are very nice and clean. great breakfast as well.

huge suite rooms, amazing breakfast selection, good functional gym

huge suite rooms, amazing breakfast selection, good functional gym

breakfast was delicious, pool was nice, beds were comfortable

that the pool wasn't open.

pool was down the first night

pool was cloudy and ran out of towels both days but was still nice and clean

the pool was very cold & we missed the hot tub. we still had a great time!

the indoor pool was nice and warm

wish pool was open 24 hours. vending machine ate my 2.00 though

pool was warm and clean

the pool area could have been a little cleaner

it was very pool was nice the staff was great ice machines worked

the room,pool,breakfast....everything!

family friendly amazing staff great amenities including the outdoor pool

patio area & pool were very nice

the pool area was super cute and relaxing

no bathroom by the pool.

the pool was closed.

pool closed

the pool was closed but i did not see any mention of this when booking.

we went to the pool. it was closed, and dirty. bummer.

pool being closed!! but again covida

pool

very nice large pool

the pool was out of towels and took a while to replenish

swimming pool water pretty cold

fitness room, pool

pool was excellent and we really enjoyed making use of that

the pool was nice and clean

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tv picture was bad, more or better pillows, pool should be open later

pool was closed to early to open :

pool & gym closed!! open up!

it was nice. i wish the pool was heated

pool was chilly but clean with lots of towels

the indoor pool was not heated. it was snowing outside and the indoor pool was freezing too

the bar. pool. and the rooms are very nice.

have a vending machine with drinks in it, and i didn’t like that they don’t have a swimming pool or hot tub

no pool

meager breakfast. same every day. no pool, pool had been filled in.

it doesn't have a pool

would have liked a pool, and parking lot was small. also neighborhood you could hear every noise

the lobby was beautiful pool was warm beds where comfy

the staff was friendly, helpful and understanding the beds were comfy and the pool/hot tub was amazing

nice rooms and pool area. great location.

is a little shaky and pool was small

the pool!!

the pool air was frigidddddd, but it was still a nice swim! :)

very clean. great pool area. super nice staff

the inside pool was the best way to end every night

though we stayed during covid 19 and the pool was closed we still had a wonderful stay

was great, we enjoyed the pool and the staff were so nice and helpful

no pool

hotel advertised a nice indoor pool

i didn t like the fact that online it states that they have a pool

pool 2-the exhaust fan from the bistro roared below out room- quite annoying 3-could hear the guest

not able to have shuttle available

my two nights here, swim in the pool, deep sleep, serene view from the 3rd floor, friendly and accommodating staff, delightful

beds were clean and comfortable. pool condition and cleanliness was good.

pool out of order.

wish they had an indoor pool though

breakfast was great, pool was nice, and staff was nice.

very nice staff. kids loved the pool. everything was clean

room was small. rooms and pool are showing their age.

great pool outside

was clean the pool was nice

should be a restroom closer to the pool area

clean pool area was very clean and warm

saltwater pool, clean and well equipped gym, cleanliness, location & staff were great

pool looked

the breakfast was great and well organized. the pool was nice and clean. location was great.

easy to check in. rooms clean. pool was clean.

we needed an early check in to be at an event on time

the studio apartment with kitchenette

clean and comfortable. close to the airport with shuttle service

breakfast could have been better

eggs for breakfast were undercooked. no other issues.

the pool and hot tub were a bit small but i sill would go and stay there again

pool could be warmer.

pool looked nice but appeared to always be crowded and felt rather uncomfortable working out in the

pool and jacuzzi were perfect after a day on our feet all day

nice breakfast, the pool and exercise room. room was spacious beds were comfortable.

pool looked clean, but the hot tub water was brown ud83dude41

why are the pools kept so cool!

love the staff the breakfast n pool is always right temp just feel safe there.

very clean great pool nice staff family friendly

pool and hot tub clean and well kept

the pool was a nice size for our family and friends

pool had too much chlorine. caused a rash on my grandson

bottom of pool a little cleaner

pool area had way to much chlorine in it

indoor pool

the main reason we booked this specific hotel was because they had an outdoor pool

pool was closed, even though it was outdoor and the weather was perfect

very clean, nice warm pool

being fresh, spacious, modern, clean, amenities. excellent gym, very nice bathrooms.

great shuttle service and driver to cvg

how clean it was. and the breakfast was great!

couldn’t utilize the kitchen sink it kept leaking water flooding until floor

rented 2 rooms for the pool as a birthday present for my grandson

pool would be better a little warmer. great for kids but as an adult i was cold.

were very clean staff was very friendly breakfast was very good and relaxing in and by the heated pool was just what our family

the pool was too cold

updated room. clean. good breakfast. nice pool. great location.

very nice people and great pool

much chlorine in the pool

the pool and hot tub are clean and temperature controlled

nice swimming pool and game room

thing i didn’t like was the smoking rooms were in a different building than the pool, but oh well we still have an amazing time

everything. good location, good food, clean, comfortable, indoor pool and hot tub were great.

beautiful hotel kitchen and bar till midnight pool and hot tub till 10 rooms were great

the hot tub/pool area was really nice, and having the restaurant on site was a bonus

my kids loved the pool

pool was a little cold

first day pool wasn t open

proximity to venue destination, cleanliness, reasonably-priced restaurant on premises, indoor pool

pool area was just so so

heated pool was not that warm and they didnt have proper ventalation in pool room

pool

an indoor swimming pool. cream cheese for the bagels

hot breakfast and pool staff was super friendly

the outdoor pool was perfect, clean and temperature

it’s not my complaint but my son is requesting an indoor pool lol

the pool was great

room, nice kitchen with a full size fridge, clean, free laundry, indoor pool still open this time of year, plenty of parking, fireplaces out back to hang out around

the pool was fantastic and we appreciated the reservation schedule that they kept

breakfast was delicious, pool was nice and clean

pool room was very warm but the pool was a bit cool

pool was cold

the pool was closed for one whole day.

kids loved the pool

the pool was nice and everything was all clean and well kept as well

pool isn’t heated so it was a little chilly

clean, modern and close! staff was amazing!!! pool was wonderful for the kids.

amazing staff, clean property, and excellent breakfast

the room was very nice and the breakfast was great

free breakfast was awesome--egg white omelet

being able to do our laundry since we were there four nights was very helpful

tried calling the front desk to find out the shuttle schedule (which ended up being consistently 45 min behind) couldn't get ahold of anyone and