pool water was cold.

hot tub/whirlpool was down for maintenance

we weren't able to enjoy the pool/hot tub this trip due to time, but have stayed before

the staff was very nice. they even let us swim in the pool a bit longer.

great pool. very accommodating staff. good choices for breakfast

the pool area is very nice with beautiful plants and nice staff.

the pool and hot tub were just perfect, room and bathroom very clean and food excellent

pool had a weird smell but overall it was still fun

pool area was clean

pool is too cold!

breakfast was perfect.

very clean, friendly staff, quiet, nice pool, spacious rooms, nice breakfast, safe feeling.

easy checkin and breakfast

were able to check in 3 hours early without an early check in fee

friendly staff and free hot breakfast!!

i did want to use the pool but i understand with covid that wasn't an option

great food da pool was great

like everything about it although the cold tub and the pool area was kind of freezing but it's because it's like winter i'm assuming my husband on the

the halls was extremely cold .pool needs more heat so do the downstairs lobby

and coming back to chicago, here is the best place for price, comfort, cleaniiss as well as the pool being open

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

to home, golf course is a deal, pool, bowling, bars all on site

that the spa and pool and bowling alley were away from the rooms

concierge was lovely too and the male receptionist at the swimming pool area was nice too

didn't like that we had to leave out of the hotel and walk over to the pool, and spa facility, if there had of been bad weather we would have gotten exposed to the

bathtub and shower needs updating, and the pool hot tub was very dirty

everything was perfect!! but the cold water in the swimming pool.

clean and hosts were so nice . pool was clean and warm .

the swimming pool water it's cold!!

size of the pool was good

pool was cold for indoors!

pool could have been better cleaned.

spacious room. nice pool.

staff, afforable price, free breakfast, pool

the pool area was very clean and the hot tub was wonderful

it was very friendly and clean the pool and hot tub was clean

nice pool

hot tub was colder than the pool

pool was nice

pool was good

accomadations including a couch pull out bed that their boys thought was the greatest along with pool and breakfast

liked the stay here especially hot swimming pool (mini and the big one ) (-)the pool wasn't heated. (-)hot tub was out of order, however the pool temperature was very warm so we were all able to enjoy it (+)the beds were nice and comfy and the pool was open late (+) the pool was big and clean (-) pool (-)pool area could have been updated a little the water seemed a bit cloudy and some areas were (+)liked that the property was very clean , had breakfast included in the mornings, had a pool/ hot tub, even had little places close by to hotel to go grab something to eat from (+)clean, pool, customer service (+)clean, comfortable, had pool (-)the pool was a little run down but that's really not a big deal.

hotel has the same type of breakfast, gets boring after a while especially when staying for an extended amount of time

spa bath was to small it not really made for 2 ppl but me and my partner made it work and i m 6

better parking for guest

very good breakfast. clean, nice pool area, wifi worked well.

early check in, clean room, pleasant staff, lowest rate in the area

nice laundry and vending

the laundry facility was $3

two different bank cards in laundry payment option for dryer

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

the pool was a little dirty

the pool is good

great deal, clean, good dining options, great indoor pool

the pool is huge and i love how the jacuzzi connects to the pool. room is cozy and so pretty.

the pool had a lap lane

it was nice to have an indoor pool for the kids to enjoy

the pool area temp was humid. towels were not available at the pool.

pool under renovation at the time.

the pool good food and service nice rooms

swimming pool water is warm in winter and also interior air conditioner always heating

pool and room

pool ,room ,fitness center, house keeping, service desk, and the bar .

room nice and big. beds excellent. very quiet. wonderful pool. staff very attentive.

pool goes to 9ft. lemon and orange water.friendly staff

i loved the pool

the hot tub was relaxing and the pool was nice

the location and that it had a pool. also the pool was very clean!

the room was very clean and the pool was nice

the pool area was superior, lobby was beautiful; they even provided business and exercise rooms

- near lots of shopping and restaurants but also plenty to do inside like the nice breakfast and pool we ran across the staff several times in our stay and they were all super pleasant

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

more food options for breakfast.

breakfast wasn't so grand with a lot of variety

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

limited breakfast choices

friendly front staff -great pool

the pool was open in timed slots but because there were so few guests we had it for hours all to

i loved the location. how polite the staff was the breakfast, pool. very comfortable

relaxing, peaceful, has swimming pool and fitness center

pool was open had amazing time with my family of

pool

great pool, clean rooms, nice staff!

is quiet, very clean, fresh cinnamon rolls, door keys that work, indoor pool, great location, reasonable price, very comfortable rooms

we look forward to returning when renovations are completed and the pool is ready

only complaint i might have was the pool was supposed to be heated and it definitely was not

friendly staff. bright, clean rooms. outdoor space with pool and games.

nice room. loved the outdoor pool.

very disappointed the pool was not open

the breakfast was great, thanks for that. the rooms were very nice, comfortable and clean.

thing i noticed that needed to be addressed was having someone wipe off the tables as people ate breakfast

nice hot tub/pool area! room was clean!

setup i bet it’s really great in the summer with that courtyard and pool right by it i’ll be back for my birthday in the summer for

the pool

room was clean, beds were comfortable and the pool was nice and large

the pool needs to be heated

tal stranger), we pushed 1 and all three of us were lost for a minute, faced with a pool and fitness room

value for money - really clean hotel with great amenities including an indoor and outdoor pool, and a hot tub

door and outdoor)

hotels fault but alot of kids during this stay, and we couldn't really enjoy the pool or hot tub

nice rooms, great pool and hot tub, wonderful workout facility

polite my room was clean restrooms where clean no smoke smell we had enough tails the swimming pool water was

, the pool was open with 1 hours block reservation spots

rooms were nice and clean they had a pool it was being serviced due to covid and they had scheduled times and it was really nice the way

swimming pool breakfast

breakfast and pool

cleanliness. room comfort. indoor pool. restaurant.

cleanliness, courteousness of the staff, indoor swimming pool and exercise facility. location

clean room, pool and workout area

pool and hot tub water are checked daily and pool area is always clean

we love the pool it was so nice and clean and the hot tub was so relaxing

parking- it was a busy time and parking was really scarce

m and pool)

price for hotel room with full kitchen, pool, gym, and breakfast

kitchen has all equipment

very clean quiet breakfast and a bar.

clean, quiet, and a great facility for kids as well with late pool hours

very nice indoor pool

the hotel overall was wonderful from the service, rooms, breakfast, and pool.... and so on!

pool closed time. to early.

my kids love the pool the most

pool was cold.

front desk and pool guy were great

pool. 3 am breakfast bag. coooooomfy bed. quiet.

pool was nice and warm room was clean beds were comfy breakfast was very tasty

clean warm pool helpful staff

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

the room pool customer service!

the outdoor pool was closed, but it looked like it would be enjoyed by summertime guests

place was nice and clean spacious, the staff was nice, the pool area i liked a plus because of the grill

the breakfast was great and loved the pool...

my kids loved the pool and they room

large rooms clean pool area great staff

the floor on the swimming pool was a little aggressive.

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

also, lady that checked us in could have pointed out we would be next to the pool

the pool and hot tin were out of service.

also, the main reason we booked was because it had a pool for the kids

only thing i did not like was the pool

my family enjoyed the pool and hot tub

pool was tiny and my child for the first time ever did not want to go in the pool

the pool was nice but small

its like a little apartment complex with pool and basketball court

no indoor pool

i thought it had an indoor pool. i should’ve double checked.

the breakfast and the pool

the hot tub, pool and how the hotel is conveniently located next to everything

good hours for the indoor pool and hot tub

beds are comfy and pillows that?s a plus ? has pool and hot tub and breakfast

breakfast could have been hotter, the pool closed down at 9 pm on a saturday night

location, breakfast is very good, and pool and whirlpool saved me

did not like the swim lessons taking place when we used the pool space was limited for swimming

pool area was amazing

temperature of the pool

care for the pool and whirlpool

clean rooms with a great pool and excellent hospitality

there was no pool

the bed was nice. but it needs a pool

wingate doesn't have a pool

having a pool

no pool or hot tub.

stayed here strictly for my kids to use the pool

staff was warm and welcoming, as was the pool and overall family friendly atmosphere

the pool, whirlpool, free breakfast, free dinner snacks, 2 tvs, $1 soda in machine

rooms were clean; breakfast was standard hotel fare; pool was warm and staff was friendly.

great pool hot tub

it has an indoor pool and breakfast included.

it had a small pool and no jacuzzi

pool was a little small and the breakfast was one entree instead of a buffet style

pool size for this size of a hotel is a joke

the pool area was very cold. it cut our pool time drastically.

pool

yes ! the swimming pool was out of order

cleanliness was great and the staff was polite. the pool was nice as well.

loved that the pool was outdoors (and was also very clean)

great location, friendly staff, comfiest bed, nice pool, nice breakfast selection

the pool was very nice. there were plenty of towels considering it was late in the day.

that the pool was never opened in the summer

would have loved to swim again in the morning but the pool didn't open until 10 & check out was at 11

clean rooms, easy access from the parking lot, nice pool.

the pool was crystal clear well maintained

the pool was indoor which is great but it was freezing cold. only complaint for the whole stay

pool could have been a bit larger (for more judgemental 14-year-old son)

great breakfast! nice pool and great location

the hotel was clean and up to date. the staff was friendly and helpful. the pool was clean.

the pool made my son and my skin red and very itchy.

the location, room space, breakfast, and open pool design

pool area could have been heated more because it was cold that day so the heat should have been

the pool was a bit smaller than i expected.

pool and jacuzzi were

pool and food

i would have liked a swimming pool

i wish there was a pool but everything is great

pets are allowed. there is no pool. breakfast could be better.

no swimming pool

no pool but not a deal breaker.

pool water cold.

time spots for pool

i think the pool could be bigger

the breakfast was perfect. the pool was nice but water was cold. the rooms were so cute.

my kids love the pool the rooms made it feel like we was at home love it

wonderful big pool! super friendly staff! yummy breakfast !!! perfect place to stay with kiddos.

we love the pool

the pool was closed.

staff due to pool being closed gave a discount

wanted to use the pool, but not enough time, will do in the future.

we wished they had a hot tub in the pool area but the pool was nice as we had it to ourselves that night

pool, gym and ping pong table. spacious rooms.

like our stay in this hotel very nice people good service but the only think i don't like it the pool was cold but everything else we love

the pool handle was broken and my husband fell

children like the indoor pool & raquetball court

guy came and put chlorine in the pool while we were swimming

past 2 times i've stayed here, some families let their kids dominate the pool area, screaming, running, and throwing balls at everyone, making it unbearable for other

friendly staff, great breakfast and the swimming pool.

wish pool was open

great beds, nice kitchens in the rooms, lovely facilities, friendly staff, good exercise room and pool, all around a very good experience, albeit a bit pricey for a two bedroom suite

pool and work out room was an added bonus

there was a pool, but i did not see a hot tub.

the staff was extremely helpful when we checked in and let us know right away the pool was under construction, but that we could use the adjacent property if

the pool temp was ok, but i do prefer it a little warmer.

the very clean rooms and the warm pool

very clean, quiet and the pool

guess the only thing that was an issue was the pool it was super hot in there and when we got to are room we had a rash was very itchy so we

pool little dirty but nice a little cold too but everything else is wonderful

great price free parking nice location great staff good room queen beds big pool.

the location is wonderful, on site restaurants were nice, and my child loved the pool

family enjoyed the pool and exercise facilities; a hot breakfast was great; location is nice and quiet but

pool too small,

outside pool still down :(

outdoor pool was closed.

pool was packed and very loud

pool facilities were wonderful, but we did notice that the pool floor (bottom of the pool inside)

clean pool area

staff was very friendly. our daughter loved that the pool was inside/outside connected

it had a pool and my 5 year old really enjoyed it

beautiful, convenient, great pool, wonderful staff, lovely room, good parking

for a weekend stay over: nice size pool and whirlpool, nice bar and the best sunday champaign brunch ever

pooll

kids loved the pool

was very nice, room was clean, beds comfortable, the pool and hot tub were wonderful

pool and hot tub were great!!! location is great

the staff was grate the pool was nice.

great room and pool

the pool was nice

i was surprised by the very nice job they did on the rooms, the common areas and the pool

also, if this was a normal visit, we'd have been very disappointed to see an outdoor pool

good breakfast and nice pool

pool was cold staff said it was 80 but theres no way

the swimming pool could have been a bit warmer to make it comfortable.

disappointed that the pool was closed

also the pool was very warm & the elevators definitely freaked us out

nice facility, nice pool, quiet and i enjoyed a nice peaceful room with a spa hottub, would definitely recommend as

there's a nice pool too

pool,clean,kind

did not use pool, but it was heated and looked very clean

the pool is nice

the pool was out of order!

the pool water was so cold should be better heated

the rooms and the lobby and the pool area were clean and comfortable

that the pool was open and they serve breakfast.

staff was wonderful, helpful and we met other families at the pool and had a great time

kids loved the pool

the pool was closed and no good breakfast

pool

everything else was amazing. the rooms are so nice the pool was nice. staff was amazing.

pool is big enough for lap swimming

very clean, nice pool, decent breakfast, good coffee,

the breakfast options are amazing! the pool next to the courtyard was great!

has indoor pool and fitness room but did not use

room was right next to the pool

would have loved a hot tub in pool area

pool temperature was perfect

cleanliness of the room, gym, pool

the pool

between just feeling welcome, the pool, and the outside fire pit

nice pool and hot tub

enjoyed the breakfast, pool area and comfortable space

my kids loved the pool

room, smaller then downtown location though nice front desk staff good pool

only thing that i could say would be a bigger pool and floating toys for children

bigger towels for the pool

great pool and spa. lovely breakfast buffet. spacious king room.

i have been there many times over the past 2 years and the swimming pool has been

the pool the food the staff

no music in the pool area!

big and clean. heated indoor pool.

disabled soo it was difficult to use the pool since it had a ladder instead of walk-in steps

well didn't expect to see so many in the pool at one time for such medium-size

pool area wasn't impressive in such a beautiful hotel

due to covid the pool wasn't open, which is understandable.

swimming pool and hot tub

we liked the long pool hours also

and the pool is heated

clean and friendly. swimming pool

also the pool was empty for the 3 days i was there

it has a pool and work out room

small bar inside

restaurant/bar

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

the facility's bar and snack shops still closed but this is a great spot for a business traveler

the ladies bathroom in the pool area had over flowed and wasn't welcoming.

pool hours and check out time

how the pool schedule is set up

i liked the pool area and the cleanisness of the hotel.

to many unattended kids in pool

use some updates, musty odor from heater, daughter was disappointed there was only an outdoor pool

good breakfast, great room with comfy beds, kids enjoyed the pool. we had a wonderful stay.

the pool should have been heated outside. too cold to go in.

have yet to experience the pool

pool was cool

friendly staff, kids loved the pool

friendly staff and the reason we got this hotel was for the pool and hot tub

the pool area and fitness room were both enjoyable

pool n

pool was very crowded and had to wait for towels.

small indoor pool

the pool was very cold

pool

nice pool

huge indoor pool. large rooms. not loud at all. only negative is the tiny tiny bathrooms.

beds were comfortable. pool was nice. the staff was very friendly and helpful.

i was sad i was unable to use the pool

there is 24-hour gym and a nice indoor swimming pool that you can enjoy your stay

the breakfast was really good. and the pool was nice.

pool area clean and fun for

was right next to downtown and the pool was awesome because it allowed you to swim up to 5 feet and there was a little whirl pool

great family indoor pool.

the pool was temporarily closed, but for good reason. maybe next time.

the pool and hot tub are always clean and open

location is convenient, included breakfast is plentiful, pool area is very nice, and the rooms are roomy and comfortable

pool was small but at least they had one and it was working

pool very small . bathrooms outdated needs some attention .

pool no jacuzzi can you billed me one amount and my charge says you’re charging me more what’s

the pool area had a super chlorine smell

didn't have free continental breakfast. the pool had flies in it.

staff friendliness, pool hours 6 - 10(i'm an early swimmer), breakfast, and breakfast area, easily controllable

pool and fitness room and a business center if you want it

indoor pool was on the small side and packed with kids.

my little family sure enjoyed the free breakfast with choices and the pool

pool was nice, but a little on the cold side

pool area was clean and had clean towels

pool area was poorly kept up

would be nice to relax in the jacuzzi besides the pool

pool was semi cold for it being cold outside, could have been cleaner

loved the room, breakfast, and pool

no pool

good breakfast clean room nice facilities including pool and gym comfy bed friendly staff

pool or hot tub--that would have been nice for relaxing, but the reasonable price more than made up

jetta pool in my room(136) didn't blow as hard as the room(135) i had last month

no pool. the halls had an antiseptic smell.

clean and pleasant pool area, and very comfortable mattress and pillows

it was a nice place. good pool & exercise room. friendly staff. i would stay there again.

pool was closed, but with covid 19 that's understandable

breakfast, laundry service, pool, extra space

kids love the breakfast and the pool