some pool equipment is rusted

by the pool was nice

pool way too small & hot tub wasn't working.

pool is under renovation, and apparently has been for a long time

the pool and hot tub was out of service, which was a big disappointment.

the pool was temporarily closed, but for good reason. maybe next time.

the pool area was clean and they even allowed me to invite my family to come for a swimming day

was right next to downtown and the pool was awesome because it allowed you to swim up to 5 feet and there was a little whirl pool

the manager, was extremely awesome to accommodate us like he did (at the pool)

the pool and hot tub are always clean and open

the pool is nice

nice & quiet and most of all relaxing. loved the continental breakfast . the pool was relaxing.

there's a nice pool too

nice workout room, pool

great for the price and breakfast included and a pool

pool was warm.

the pool and hot tin were out of service.

only thing i did not like was the pool

great location close to our vacation destination. pool was refreshing and room was clean.

pool was tiny and my child for the first time ever did not want to go in the pool

was close to our business site and it had everything that we like including a gym and a pool and breakfast

only complaint i might have was the pool was supposed to be heated and it definitely was not

pool

we look forward to returning when renovations are completed and the pool is ready

i did nt have enough time to swim ,however, the pool looked very inviting

the saltwater pool was great.

saltwater pool was fabulous

machine stuck and clunked so i only used for a minute instead of working out as planned, and the pool could have been warmer

pool. 3 am breakfast bag. coooooomfy bed. quiet.

front desk and pool guy were great

the room was very clean and the pool was nice

pool was open, hot tube was closed

the hot tub was relaxing and the pool was nice

the pool and hot tub were being worked on

the location and that it had a pool. also the pool was very clean!

great room great pool very clean, awesome breakfast

the cleanliness and the breakfast!

the pet fee is also decent, less than many other hotels

the breakfast and the facilities upstairs in my room

place was quiet and clean breakfast was top notch every morning

pool is amazing for kids of any age

really nice pool

frog slide in pool and great breakfast

loved the pool when we came it was not busy so we got the pool to ourselves which was really nice my daughter

the breakfast, the pool area, the family room with bunks that we stayed in

called to request a room away from the elevator and asked about the indoor pool since i had kids with me

the pool chlorine was too strong had my eyes burning

the pool was a bit small but i was the only one swimming so it worked

great pool

the pool wasn't open

i didn’t get in the pool or work out, but overall it was great

'the pool was the best

the pool was closed because of covid

pool could b bigger

loved the pool and the hot tub

pool was down for maintenance. it was the main reason i booked it.

nice clean pool

amazingly friendly staff super clean facility pool amazing

snack area, pool table, tv as well in lobby

the pool area is a nice size and the breakfast was amazing; especially the pancakes

the pool air was incredibly humid, like there wasn't any ventilation

the pool was quite cold when we went in

swimming pool water was too hot to be pleasant for swimming.

the pool was close

pool was drained for maintenance, pool was one reason i booked at this location

pool / gym still closed

as an added plus the pool was perfect for grandchildren to hang out

pool was good as well

we also thoroughly enjoyed the pool & hot tub

the staff, location, breakfast, room, and pool

had a perfect time the pool was great and also the room was clean, the buffet breakfast was at a reasonable price and it

the kids love the pool area, too

the pool

cleanliness, pool access and hours of usage, location, price, food service

the pool was clean but small

the pool temp was ok, but i do prefer it a little warmer.

there was a pool, but i did not see a hot tub.

the staff was extremely helpful when we checked in and let us know right away the pool was under construction, but that we could use the adjacent property if

the very clean rooms and the warm pool

location, size of the room, pool,friendly, helpful staff

great beds, nice kitchens in the rooms, lovely facilities, friendly staff, good exercise room and pool, all around a very good experience, albeit a bit pricey for a two bedroom suite

wish pool was open

guy came and put chlorine in the pool while we were swimming

the water in the pool was cold

is friendly, the free breakfast is good and has a lot of options, and i love the heated indoor pool

clean and pleasant pool area, and very comfortable mattress and pillows

another member of the staff and a few minutes later behold a high chair) no changing room at the pool

it was a nice place. good pool & exercise room. friendly staff. i would stay there again.

comfortable, access to pool, staff helpful.

pool area was dated. whirlpool would be great.

also the pool was very warm & the elevators definitely freaked us out

the swimming pool could have been a bit warmer to make it comfortable.

that the pool and hot tub were out of order

pool was cold staff said it was 80 but theres no way

pool and hot tub very clean

the breakfast was exceptional; the pool was great, as was the patio with basketball hoops, etc

pool

the pool

pool can use some cleaning

pool room was too hot.

we weren't able to enjoy the pool/hot tub this trip due to time, but have stayed before

great pool. very accommodating staff. good choices for breakfast

hot tub/whirlpool was down for maintenance

to 10 am, unlimited coffee, tea, hot chocolate bar 24 hrs, business center internet access 24hr, pool & patio, laundry room for your convenience, gym

super friendly staff, clean lqrge rooms, really nice pool and had a great breakfast.

the pool and hot tub were just perfect, room and bathroom very clean and food excellent

pool is nice and the rooms are great

great location! clean , friendly and a good restuarant and bar -pool

the pool area is very nice with beautiful plants and nice staff.

pool had a weird smell but overall it was still fun

has indoor pool and fitness room but did not use

the pool tiles will a little grimy looking.

our kids loved the pool they didn't want to leave

room was right next to the pool

it so much came back to book a few more days and second stay was room overlooking the pool and next to the gym

the pool wasn’t in use

wish the pool and spa was open later then 10 pm

staff was great pool area was nice as well rooms were very homey

they did not have a good supply of pool towels available in the pool area.

was no breakfast or pool which is originally an amenity

was missing a jacuzzi in the pool area

the pool

room, smaller then downtown location though nice front desk staff good pool

bigger towels for the pool

no out door pool, no hot tub

have yet to experience the pool

i thought it was an indoor pool. fitness center small, but had a variety of machines!

pool was cool

use some updates, musty odor from heater, daughter was disappointed there was only an outdoor pool

needs a pool and hot tub

clean and friendly. swimming pool

we liked the long pool hours also

also the pool was empty for the 3 days i was there

it has a pool and work out room

the pool area was nice and clean and very

i was sad i was unable to use the pool

pool area clean and fun for

beds were comfortable. pool was nice. the staff was very friendly and helpful.

pool area and courtyard, ideal for families

the breakfast was really good. and the pool was nice.

pool hours and check out time

the amenities are always well kept, especially the pool and hot tub

the ladies bathroom in the pool area had over flowed and wasn't welcoming.

how the pool schedule is set up

well maintained, clean. pool and spa in great shape.

laundry out of order

laundry machines are not clean

we had to take a two bed room that cost more than our reservation and next to the laundry room and elevator

no pool or laundry

very disappointed with the trash in the hallway outside the laundry room left from before my arrival and was still there when i left the next day

wish they had a swimming pool.

no pool

good breakfast clean room nice facilities including pool and gym comfy bed friendly staff

pool or hot tub--that would have been nice for relaxing, but the reasonable price more than made up

jetta pool in my room(136) didn't blow as hard as the room(135) i had last month

breakfast was excellent the staff was very friendly and accommodating

breakfast was perfect.

very clean, friendly staff, quiet, nice pool, spacious rooms, nice breakfast, safe feeling.

the manager was attentive to the customers and visited during breakfast.

very clean, comfortable, nice breakfast

very comfortable bed, overall great place and would stay again. pool was nice too.

the pool handle was broken and my husband fell

we wished they had a hot tub in the pool area but the pool was nice as we had it to ourselves that night

of running a shower every surface is soaked with steam, and i would've liked a hot tub/whirlpool in the pool area

the pool was shut down.

kids loved the pool

was very nice, room was clean, beds comfortable, the pool and hot tub were wonderful

pool and hot tub were great!!! location is great

pooll

for a weekend stay over: nice size pool and whirlpool, nice bar and the best sunday champaign brunch ever

called before i booked and asked about the pool and they said yes, it's open

no pool

the gentleman that was cleaning the hotel and handling the pool area was not only friendly but went out of his way to get us extra towels

there was never towels in the pool

staff was great, it wasn’t noisy - the pool was very nice

chlorine smell is very strong and very humid in pool area.

there were so many kids in the pool and at breakfast.

clean nice pool

the pool

pool only because of temp, injustice love mine cold ud83dude02

pool couldn’t be used

free pool n breakfest

there is an indoors swimming pool and breakfast is included in stay

there was no breakfast available nor the pool, the rooms need more outlets.

the pool, breakfast, and the vending machines.

the pool was packed

great, pool and hot tub great, lots of parking, staff was wonderful, the beds were sooo comfortable

big pool and hot tub

swimming pool the water was warm so you can go swimming

pool is open while the pool of other hotels are still closed.

big and clean. heated indoor pool.

i have been there many times over the past 2 years and the swimming pool has been

great stay, breakfast, lounge, pool, sauna

the pool the food the staff

great pool and spa. lovely breakfast buffet. spacious king room.

front desk was friendly and the pool was a plus for our visit

kids in joy them self in the pool very clean nice place to relax had a great time with my kids..

great location. very clean n upscale. nice heated pool

there were no towels at the pool but the front desk had a few to spare.

everything plus swimming pool .

swimming pool still under repair.

breakfast many option, nice warm pool, good wifi, rooms were clean. will be back soon. thanks

and coming back to chicago, here is the best place for price, comfort, cleaniiss as well as the pool being open

i did want to use the pool but i understand with covid that wasn't an option

the pool was nice and clean, and open until 11:00 pm

they allowed an early check in due to my power had been out for 2 days and needed some place to go quickly

she was very very professional which is why i always come back to this location & the breakfast is good

but just what i needed - tons of free parking, great location, super friendly staff, decent gym, comfortable rooms

pool is closed, gym is subpar

love the breakfast. always clean breakfast area. attendant is always on point. great job.

the breakfast was good and fresh and i loved the pool

the pool was also nice and clean

modern decor and clean pool

pool was very small

well, disappointed that the pool was shallow (<4 feet deep) and extremely small

was excellent and my kids really enjoyed the swimming pool

great gym and pool. friendly stuff

the pool, and location

great location, clean pool, nice staff, would stay again!

pool area

has a pool and does breakfast

very nice hotel. location was ideal for the events i was in town for. excellent breakfast

breakfast was awesome

could have catered for non meat eaters at breakfast a bit more.

toaster in breakfast area didn't pop up

pool ,room ,fitness center, house keeping, service desk, and the bar .

pool, restaurant, business center, comfy beds.

they also had a 24/7 gym and heated indoor pool

pool and room

room nice and big. beds excellent. very quiet. wonderful pool. staff very attentive.

the staff was grate the pool was nice.

comfortable bed. updated decor. nice pool. free breakfast!

the pool was very nice

i was surprised by the very nice job they did on the rooms, the common areas and the pool

also, if this was a normal visit, we'd have been very disappointed to see an outdoor pool

the pool water was so cold should be better heated

the pool was out of order!

that the pool was open and they serve breakfast.

the pool was clean and breakfast served was great

breakfast selection kids loved the pool and there was always towels available and you needed a key to get in and out staff was

pool n

friendly staff, kids loved the pool

the pool and spa where not working because of being upgraded

pool was very crowded and had to wait for towels.

small pool. we were upgraded to a suite, so that made up for it.

pool was small but at least they had one and it was working

) the pool is nice and clean but very small

pool no jacuzzi can you billed me one amount and my charge says you’re charging me more what’s

pool very small . bathrooms outdated needs some attention .

didn't have free continental breakfast. the pool had flies in it.

we truly enjoyed the pool and the staff was helpful

yes ! the swimming pool was out of order

i liked that it had a pool

the pool and staff were awesome

cleanliness was great and the staff was polite. the pool was nice as well.

here to take advantage of the pool and hot tub which are very relaxing and soothing, they serve a great breakfast, staff is

rooms were clean; breakfast was standard hotel fare; pool was warm and staff was friendly.

the pool, whirlpool, free breakfast, free dinner snacks, 2 tvs, $1 soda in machine

little happy hour, nice pool for the kids

front desk mgr was exceptional! very clean and friendly. pool & hot tub were very relaxing

having a pool

no pool or hot tub.

no pool ud83dude22

the bed was nice. but it needs a pool

wingate doesn't have a pool

damn near everything. nice basketball court and pool.

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

no indoor pool or gym offered

place was nice and clean spacious, the staff was nice, the pool area i liked a plus because of the grill

like the basketball court and swimming pool

only thing i didn’t like about it was the pool and hot tub were shut down which we knew ahead of time

only thing i did not like is the fact that the hot tub in the pool area was closed

the pool

cleanliness of the room, gym, pool

between just feeling welcome, the pool, and the outside fire pit

the location and pool with bbq and basketball court

overly crowded pool (especially considering covid right now)

i thought it had an indoor pool. i should’ve double checked.

i liked the front desk staff that checked us in she made sure we got our turn to get in the pool

its like a little apartment complex with pool and basketball court

couldn't eat a hot breakfast even though they had the pre package

good room size. near shopping restaurants airport. free parking. comfy beds.

very clean rooms perfect breakfast

in addition our booking was advertised as a 1 bedroom suite that separated from the kitchen area, this is not what we got

i didn't make breakfast but the location was great!

the hotel overall was wonderful from the service, rooms, breakfast, and pool.... and so on!

pool closed time. to early.

fantastic outdoor space, fantastic fitness amenities and fabulous pool

the pool was very nice with plenty of lounge chairs and a neat water feature

hot breakfast, clean pool & friendly staff

no hot tub with the pool.

the floor on the swimming pool was a little aggressive.

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

also, lady that checked us in could have pointed out we would be next to the pool

large rooms clean pool area great staff

swimming pool

, the pool was open with 1 hours block reservation spots

pool was not open

no pool.

had to make a reservation to be able to use the pool

drain in whirlpool tub , in suite, was stuck and couldn't drain water to use again.

the pool was great for our kids to get some exercise after long day of

pool area was a little small compared to pictures on website, but we adults weren't there to swim

pool a little small

great location. pool and hot tub were great. lots of food options nearby.

nice room. loved the outdoor pool.

friendly staff. bright, clean rooms. outdoor space with pool and games.

very disappointed the pool was not open

thing i noticed that needed to be addressed was having someone wipe off the tables as people ate breakfast

new, great breakfast, modern, comfy bed, free parking, dove bathroom products, outside

hotel has an indoor pool and outside pool

great staff! great pool! comfortable room!

pool

staff is extremely friendly and helpful and every area from pool, gym area, restaurant, to my room was clean

door and outdoor)

unattended kids in the pool area

pool area could have been heated more because it was cold that day so the heat should have been

breakfast was typical (nicer but nothing exciting) and easy and the pool and hot tub were great

people was in the pool being to loudddd

the pool was a bit smaller than i expected.

i did not use it but the pool looked tiny.

the pool is kind of small - a 3 ft-4ft, but my 7 year old enjoyed it.

pool size for this size of a hotel is a joke

it has an indoor pool and breakfast included.

rooms were spacious clean and nice i like the pool and like having to make a reservation

used to be that the pool was not working but they got that fixed

the pool was amazing!

great area . sad pool was close . should of put that on ad

the pool was closed they didn’t share that

should put up on ad that no pool open.