pet friendly. nice staff. 10 minutes away from val’quirico. full breakfast included.

the breakfast was included, but pushed a lot of

staff was nice and helpful, complimentary breakfast, secure parking,

not enough parking on weekend

breakfast was incredible as usual. love this property!!

good location, breakfast

good breakfast

breakfast was amazing

breakfast tasted good, the bed was comfortable and i loved the waterfall shower

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

excellent room service

and the swimming pool outside, they make warm which it very nice

pools are too small one is closed. pool which is opend, water too cold so couldn't swim

facility was excellent, friendly staff and fitness studio

3-the receptionist failed to leave an open voucher, so every food consumption, even room service had to be paid on the spot

pros: pet friendly, hot water, secure parking

location , breakfast room

in the price breakfast was include simple nut very ok

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

we could do an early check in as fortunately our room was ready

location wifi

close to all the sites to see and they have room service that's very quick

free wifi with good signal in the room

great location, very friendly staff, very good wifi connection

breakfast ok. location was excellent

great location. breakfast was quite good, the coffee excellent, and friendly attentive service.

kids enjoyed the pool

great location, great breakfast and friendly service.

you're steps away lots of breakfast, lunch and dinner options and maybe 10 minute walk from the church built ontop of the

we liked the garden and the parking lot

is the a prison very noise speakers from the prison also shooting sounds from nearby and cars parking near the room all day couldn't sleep and still wait for

parking lot was super close to the rooms

good parking for our car and utility trailer

they are pet friendly but then charge fees that almost double the cost of the room), had secure parking for vehicles, and had a good breakfast included

great staff. good size rooms. lovely garden and free ample parking.

free and secure parking available

parking was supposedly included but its actually a reasonable 100mx per 24hr

the residence's garden is wonderful and the pool is really huge

the setting is pretty and the public park adjacent is nice but a public pool is not part of the hotel

the design of the rooms is really cool and the interior patio with the pool is just gorgeous

the pool furniture seemed lacking (not sure if the plastic covered rectangles by the pool were for

pool setting was lovely but water cold

- great staff, couldn’t do more to help, the heated pool (great for a morning dip), the location and it was new, clean and modern

great design around the hotel, pool, rooms

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

large spacious rooms, high ceilings, parking available

amazing spa - try the massages, worth it

they picked up our laundry at the laundry center down the street for us because they were going to close before we

facility provided parking at no charge

the heated pool was enjoyable

pretty room a/c and heating work well and easy to use great staff good breakfast there's a pretty pool, but it's not big

wifi password didn t work

the amenities in the room are good, bed comfortable, wifi, fast and reliable

by chance i met the owners whom in reception whom at their own will gave me great info on laundry, restaurant and things to do in and around puebla

wifi not so good.

refillable water - you have to buy water bottles off them instead of refilling your own wifi wasn't great in the room i was

and helpful, fantastic mexican patio within the hotel, kids loved the playground and swiming pool

the little kids park and the open outdoor space.

location, all staff were very attentive and helpful, fantastic mexican patio within the hotel, kids loved the playground and swiming pool

it would suddenly spit water out, it was quite frightening for the kids

neighbors while being intimate and talking in addition to hearing everything from the yard where kids play and scream location: even if super close to bus station , walking to the center i

the size of the room was good. the tv and the parking zone is plenty.

the parking spaces are very accessible and practical.

the pool is awesome and the gym is very complete

bar is another thing

room service food is average

the pool area is tiny for a hotel of its size, and the hotel is not as close to downtown

only hits the pool area until early afternoon, plan accordingly