the temperature of the pool is perfect

facility provided parking at no charge

they picked up our laundry at the laundry center down the street for us because they were going to close before we

amazing spa - try the massages, worth it

pretty room a/c and heating work well and easy to use great staff good breakfast there's a pretty pool, but it's not big

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

the pool furniture seemed lacking (not sure if the plastic covered rectangles by the pool were for

the design of the rooms is really cool and the interior patio with the pool is just gorgeous

the pool was not crowded and although not large, was fine for swimming a few lengths

the pool is clean and the whole hotel has a great vibe

great design around the hotel, pool, rooms

you're steps away lots of breakfast, lunch and dinner options and maybe 10 minute walk from the church built ontop of the

the pool needs a lot of maintenance, specially after kids

outside of breakfast, food at the restaurant is so

spa services were excellent and affordable

great location, great breakfast and friendly service.

wifi

great location, very friendly staff, very good wifi connection

we could do an early check in as fortunately our room was ready

close to all the sites to see and they have room service that's very quick

location wifi

secure gated parking

great staff. good size rooms. lovely garden and free ample parking.

the pool has a great view as the terrace bar

huge grounds, there is a park out back with beautiful landscaping and access to a big pool

the residence's garden is wonderful and the pool is really huge

very good price for 2 beds. a small kitchen. lots of dishes. lots of space. great location.

we liked the garden and the parking lot

is the a prison very noise speakers from the prison also shooting sounds from nearby and cars parking near the room all day couldn't sleep and still wait for

they are pet friendly but then charge fees that almost double the cost of the room), had secure parking for vehicles, and had a good breakfast included

parking lot was super close to the rooms

good parking for our car and utility trailer

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

large spacious rooms, high ceilings, parking available

breakfast can imporove

breakfast

clean rooms, nice service, comfortable bed, good breakfast.

i like the breakfast a-lot

great value, very comfortable bed, delicious breakfast & friendly front staff. what more to ask?

food was cold when we ordered room service and almost all breakfast food was cold at the buffet

breakfast, small happy hour, and service.

clean. friendly staff. great breakfast.

the breakfast could improve is a three stars breakfast not a four star

valet parking, my daughter left a necklace on the bathroom sink and went out

i loved that the gym is open and perfectly ready for anticovid measures

my kids enjoyed the couch and side tables of the room to play at

sleep was amazing, proper secure parking, zero complaints

secure parking and dog friendly

place was just lovely: the rooms were comfy, the staff was friendly, the parking was safe

staff at the parking

but there was no room service

room service food mediocre

very good breakfast confortable room

great location ! very good breakfast!

rooftop bar with a nice

the breakfast is top, the hotel is also really nice and very modern.

parking lot is very small and floods

fi, shampoo, soap, clean towels, ac, optional breakfast)

the location is very convenient and had everything we needed

room service is at limited times (not 24hrs, but not a deal breaker) (+)friendly, dedicated professional staff. clean rooms, hotel and very good room service cleaning. (-) no room service

better wifi

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

good breakfast for the price...

very good continental breakfast, within close walking distance of several restaurants and a grocery store

was spacious, beds were big and comfy, breakfast was delicious (excellent variety of fruits and vegetables, they even have a toaster and

mexican breakfast , coffee and tea avaliable all day fresh and clean location is near estrella de puebla-

breakfast

bathroom was old, in need of renovation!!! parking restrictive.

view of the volcanoes. great bed. interesting commercial area. good underground parking.

ckup truck and trailer)

breakfast and cleanness

the parking guy went out of his way to find us a parking

hugo on the bar took excellent care of us

and the swimming pool outside, they make warm which it very nice

the pool was not clean. the tiles joints were dirty.

comfortable hotel, clean. room service was good and staff were courteous.

hotel and grounds, nice swimming pool

the pool area is tiny for a hotel of its size, and the hotel is not as close to downtown

although i didn't use it, the bar is cute and has a modern decor

the gym has great equipment for a hotel gym, david at the bar was excellent

staff were very efficient and they let me do an early check in

safe parking, helpful and friendly staff. super comfy beds.

breakfast was too crowded. coffee shop was not opened. bar was not opened

there’s not a kids area

breakfast is very complete and the staff is just amazing

all perfect. breakfast was amazing!

is a great location, the restaurants and bar are good