not enough parking on weekend

pet friendly. nice staff. 10 minutes away from val’quirico. full breakfast included.

the breakfast was included, but pushed a lot of

staff was nice and helpful, complimentary breakfast, secure parking,

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

and the swimming pool outside, they make warm which it very nice

excellent room service

the staff was incredibly gracious about helping us park in a place that we would be able to get out of

buffet, fitness center, friendly staffs, quit comfort

facility was excellent, friendly staff and fitness studio

location , breakfast room

in the price breakfast was include simple nut very ok

wifi not so good.

wifi password didn t work

refillable water - you have to buy water bottles off them instead of refilling your own wifi wasn't great in the room i was

by chance i met the owners whom in reception whom at their own will gave me great info on laundry, restaurant and things to do in and around puebla

the amenities in the room are good, bed comfortable, wifi, fast and reliable

the little kids park and the open outdoor space.

the pool is cold

the little kids park and the open outdoor space.

location, all staff were very attentive and helpful, fantastic mexican patio within the hotel, kids loved the playground and swiming pool

the front desk staff not to helpful the room service bad

the size of the room was good. the tv and the parking zone is plenty.

the parking spaces are very accessible and practical.

nice backjard, very nice swimming pool

it was a nice enough place. professional but cold. convenient parking. nice pool!

laundry was quite fast, taking my clothes in the afternoon and returning it at

very comfortable room and bed great hot shower pool was great included breakfast was delicious

the pool was also full

some parts of the hotel need some maintenance, ie the pool

the free parking is nearby and quite big

pool was not open

great valet parking room was comfortable great free wifi internet tv so you can log in your favorite streaming service nice atmosphere in the lobby

only hits the pool area until early afternoon, plan accordingly

we enjoyed the breakfast and canapés in club access

concierge, valet and breakfast staff were exceptional

all perfect. breakfast was amazing!

pool, restaurant, lobby, bar, staff

great buffet nice pool and playground for kids very good location

there was a fitness room with an amazing view over the city and all in all it was a very pleasant experience

ps not included of course) and very convenient

staff at the parking

free valet parking is a plus

ordered some room service, it was a bit expensive compared to food in puebla and not very good

they took our laundry at 2pm and had it returned to us the same day for a great price

very clean, good breakfast, lovely staff

were a little confused as to whether or not we were paying for a breakfast to be included with our room beforehand

breakfast tasted good, the bed was comfortable and i loved the waterfall shower

breakfast was amazing

good location, breakfast

the pool is on the roof and the roof deck has a gorgeous sitting area, bar and view of downtown and the church domes

we couldn’t go to the pool during the day because there was an event

breakfast was amazing (enchiladas poblanas

in puebla that we only had one meal in the restaurant downstairs (as opposed to the one by the pool), and that meal was an unremarkable late breakfast

loved it. beautiful rooms, excellent pool and gym, great breakfast. just great.