very clean, good breakfast, lovely staff

breakfast on the day we were there was only ok - although it was cooked to order.

breakfast tasted good, the bed was comfortable and i loved the waterfall shower

breakfast was amazing

breakfast was incredible as usual. love this property!!

large spacious rooms, high ceilings, parking available

we liked the garden and the parking lot

is the a prison very noise speakers from the prison also shooting sounds from nearby and cars parking near the room all day couldn't sleep and still wait for

parking lot was super close to the rooms

good parking for our car and utility trailer

they are pet friendly but then charge fees that almost double the cost of the room), had secure parking for vehicles, and had a good breakfast included

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

breakfast ok. location was excellent

breakfast was yummy

spa services were excellent and affordable

great location. breakfast was quite good, the coffee excellent, and friendly attentive service.

outside of breakfast, food at the restaurant is so

free wifi with good signal in the room

great location, very friendly staff, very good wifi connection

wifi

we could do an early check in as fortunately our room was ready

close to all the sites to see and they have room service that's very quick

location in the center of cholula, new facility, clean, nice ambiente, very friendly staff, valet parking, overall a good choice

swimming pool next to the room. too noisy

parking was a little cumbersome with the valet waiting times and the parking lot being outside of

facility provided parking at no charge

amazing spa - try the massages, worth it

- great staff, couldn’t do more to help, the heated pool (great for a morning dip), the location and it was new, clean and modern

great design around the hotel, pool, rooms

the pool and attention

pool setting was lovely but water cold

the pool was not crowded and although not large, was fine for swimming a few lengths

pros: pet friendly, hot water, secure parking

the residence's garden is wonderful and the pool is really huge

parking and green areas

great staff. good size rooms. lovely garden and free ample parking.

very good parking. friendly staff. nice room. good privacy.

parking was supposedly included but its actually a reasonable 100mx per 24hr

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

very good price for 2 beds. a small kitchen. lots of dishes. lots of space. great location.

the breakfast was included, but pushed a lot of

staff was nice and helpful, complimentary breakfast, secure parking,

pet friendly. nice staff. 10 minutes away from val’quirico. full breakfast included.

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

and the swimming pool outside, they make warm which it very nice

facility was excellent, friendly staff and fitness studio

hotel and grounds, nice swimming pool

buffet, fitness center, friendly staffs, quit comfort

comfortable hotel, clean. room service was good and staff were courteous.

breakfast

i like the breakfast a-lot

breakfast can imporove

great value, very comfortable bed, delicious breakfast & friendly front staff. what more to ask?

clean rooms, nice service, comfortable bed, good breakfast.

i loved that the gym is open and perfectly ready for anticovid measures

my kids enjoyed the couch and side tables of the room to play at

good location and breakfast included

i liked the gym facilities and room service

the ballet parking don t want to park your car, and then ask you for

late, room service until 1am, and easy free parking below

clean. friendly staff. great breakfast.

parking logistic , entrance is too crowded at some hours.

amazing spacious room, impressive entrance hall, great menu for room service

but there was no room service

secure parking and dog friendly

however, when i left the building to go get one, my partner and i realized the valet parking guy and front desk lady were serving the group at the entrance, constantly entering to the

are very comfortable,staff are very helpful and has a big parking lot , the food at hotel is very

great valet parking room was comfortable great free wifi internet tv so you can log in your favorite streaming service nice atmosphere in the lobby

staff were very efficient and they let me do an early check in

the gym was quite well equipped and had nice views of the mountains

pool was not open

the facilities are great, i liked the bar for drinks at night and the restaurant for breakfast is good

there’s not a kids area

breakfast is very complete and the staff is just amazing

the good service, attitude and smiles of the lady in the front desk (sarai), the guy in the pool area (marco) ans the waitress staff in the restaurant included ximena; they are excellent

the pool was a little bit dirty and there weren't enough seating options around it