nicely decorated. very clean. coffee, microwave, fridge, wifi.

family wedding on sunshine coast, location superb, 2 mins on foot to shops, bars and facilities, parking good, only 10 minute drive out and u-turn back to ferry port, only confusion was the motel

evening hostess who checked us in suggested an extended-stay parking lot managed by the local lion's club

it has parking which is a huge plus

the parking was a little small, but good.

very easy going about well behaved dogs, and no pet fee.

love the location and the bar , happy hour live music so quaint and cozy place.

fabulous location next to the beach! ev chargers in the parking garage.

the wifi worked well

great food and room service

i hope to use the spa and gym next time but utilised the pool

the location, size of room , breakfast

ich we could use in the

wifi should be in included in the room rate

the servers at night at the lounge bar are very unfriendly.

small swimming pool.

size for the location and the price was reasonable enough for us to get a separate room for the kids

views over english bay, clean, great bathroom and loved the pool, steam room and jacuzzi

we have to say something negative it would be perhaps a guest laundry would be helpful, as if like us we had just returned from a 3 week self drive and were

room wasn't the most soundproof we have seen, we could hear kids running in the halls, and the neighbours opening and closing blinds, and

bed was a little soft, wifi kept dropping off, noise from the street in the middle of the night.

easy check in. front desk staff was friendly and accommodated an early check in.

the pool area was nice to have, shame the spa has shut

wifi worked super

staff were pleasant and accommodated early check in

oh and they had the best gym equipment in the hotel that i ve ever seen/used in a hotel

no spa despite claim. small room and relatively expensive. no other facilities

lovely room. good gym open 24 hrs.

spa service/menu really, just an on call massage option you can book in advance

great gym

loved the amazing city views and also the spa bath

only room for improvement would be the wifi service

toilet no door- very bad for kids

gym was way bigger than expected and fully equipped

we planned to spend one afternoon with the kids on the pool

met our expectations, having pets is more than ok with a reasonable pet fee

spa not working

surprisingly, the hotel was able to give us early check in and we dropped off our luggage

very accommodating whether it s early check in or late check out

great customer service , excellent restaurant, gym , pool and jacuzzi. clean rooms

t over the top). very attentive staff the gym

very good spa/gym

used the chi spa as well during our stay which was unreal

pool and spa were a bit tired. need inside solution.

swimming pool and hot tub were great

we also used the laundry service which was incredibly efficient and loved that they left it hung up and wrapped in

pool and gym were great and location

removed a couple of drinks from the mini bar to put in some food and was charged for them

the decor and atmosphere felt luxurious annd also relaxed and very kind to families and kids.

ebrow tinting by rosario and booked by friendly front desk personnel, who also called for

time; ac gave out bad smell; tight parking; be mindful of the railings with wide gaps if you have kids

the family room: 2 beds of 140 cm width each is just too small for 4 persons with teenage kids

had phoned prior to request early check in, we were coming from the island and we had a concert that started at 4:30

we only wanted to leave our luggage since we arrived early, but they actually gave us a free early check in

00 early check in fee that they could not provide

ol, gym, etc

was a bit patchy - don't restock things like laundry bags and need prompting

i booked room for 2 adults and 2 kids including breakfast, i had to pay breakfast for kids at the property

i fortunately had a print out of my booking showing it was for 4(my kids husband and myself)

figure out the wifi password, didn t have it on anything in the room so we had to use data the whole

worked well for 2 adults and 2 kids

food both at the mosaic grille & at the bar & the convenience of the starbucks

gym

and while quiet hours posted rooms on either side were very noisy with doors being slammed and kids being poorly controlled, sometimes the noise was such as to wake us very early in the

hotel has incredible amenities, including a sauna, pool, gym and hot tub

location to stanley park, staff, lounge with live music, good gym, proximity to everything

fantastic room views and excellent breakfast, even during covid times! thank you to the team!

corner suite fairmont gold, absolutely gorgeous room, dramatic views of the bay, downtown and the pool , a lot of room in this luxury suite for a family of 4

room service was perfect

kids aren t allowed after 10, which is understandable

that the property does not have swing pool and gym

gym equipment upgrade was a nice addition, sauna was great, and the lunch at the restaurant was

lovely room , friendly staff , great gym and pool.

great cocktail bar, friendly concierge, early check in facilitated.

no guest laundry which is not helpful for overnight guests

that the staff upgraded my room, brought me chocolate covered strawberries, champaign glasses and room service

our bed was super comfortable, bathrobes and slippers were provided for both us and the kids, and the location was very convenient

the dining and bar were phenomenal with a classic vibe, nice layout and decor, excellent staff and menu

the food from room service was surprisingly tasty

looked at spa prices and breakfast prices and decided to go else where

the rooftop bar was always sold out, could not get a reservation

can t remember his name ) he was very

wish the pool/hot tub was available.

two ladies in the breakfast room were very busy and had to deal with rude and demanding tourists

rooftop bar closed for private event

the bathroom was gorgeous with a beautiful bathtub and shower, room service was incredible, laundry

easier/quicker access to ice. late night menu needs a few more items for room service.

room was spacious for family of four with small kids

the breakfast choices were very limited.

00 and we were quite hungry (kids), had to go around the block

perfect location, beautiful king size bed, very clean and the spa was a great luxury

room service breakfast was pretty good

room service was very poor, if we didnot ask nobody come to clean the room

staff on reception were very helpful and organised for us to have early and late check out

location, heated pool, very comfortable , good quality shampoo and conditioner, valet

the rooms, gym , restaurants etc. everything was great

after burning calories in the gym, eating sweet pastries is not ideal

the gym was excellent also

they even had ev charging stations we could use

if you have kids the windows do open and don’t have any safety

heavenly, view exceptional, bar pretty and excellent service, love that it’s right at the water

i should have known when we were near the elevator but we were happy they accommodated our early check in after disembarking from a ship

minutes 15 minutes, it ended up being an hour and a half, so we missed our tour that day and the kids where very tired

everyday we relax for night cap at the fairmont bar and the staff was delightful to talk to, friendly and accommodating for late night eats

staff were so helpful we were even able to use the pool for a shower before we flew out in the evening we were

pool and hot tub was a great place to spend a few hours in the early evening

and footsteps from neighboring rooms, and there was disturbing machine noise from the nearby laundry room during the night

lady next door complained of noise complaint at 9pm of my kids being excited and received a letter from front desk which was a

service for room service as we asked for a special anniversary card and thus the food arrived beautifully

room had a beautiful view of the pool area and stanley park

he went above and beyond for us to make us comfortable and have our transportation set u and a late check out

no laundry facilities.

i have also stayed at a nearby hotel and never had a problem receiving early check in when i have requested it at the time of

also a decent gym

wifi was rather slow sometimes not even connecting and maybe an upgrade to a smart tv would be

all of the drains drained without pooling

funky room design, great location, bar downstairs very nice. loved the free drink voucher

small boutique style with great decor, personalised staff. bar attached friendly staff .

the location is very convenient, close to restaurants, shopping, bars, concert venues etc

the location the room the bathroom, very nice, with a shower like a swimming pool

site restaurant, sports bar and cold beer and wine store

we greatly enjoyed the funky in-house “uva wine & cocktail bar” for breakfast, beers, cocktails and dinner

best location in vancouver. a fantastic restaurant and cocktail bar attached

were going to the early 1pm canucks game and had requested early check in if possible

flexibility for late check out

the room is very spacious & has a kitchen that is very functional

were that there were no towels or drinking water in the steam-room/locker-room area, and that the pool officially opens at 6:30am -- which can become an issue if you are in a pool-facing room and

kids had a blast in the pool. rooms were great. staff super friendly

our room was upgraded and it had a kitchen and double stacked washer & dryer

a spa like bathroom: a bar area with my own nespresso maker

as for pet fee i think hotels should have a special room for hyper allergenic dogs

with pet

great location, pet friendly and pet fee is okay

og ), was charged $25 for a pet fee that wasn't disclosed anywhere on the booking

closed after breakfast for entire lunch n dinner service for a private event only room service too bad the one main reason to stay was to eat on the deck of the water

the breakfast was delicious, and happy hour in the bar was great

hotel does not have room service and it is a huge no.

should cleaning / room service be requested since in two cases where the room has not been cleaned at all we are told

the room was clean, breakfast was delicious, and the staff were very friendly.

the bed was comfortable. good wifi. good shower.

early check in, but busy easy and had many rooms to change over. not a big deal

pool for the kids

hours early

the pool is great and the staff are wonderful

no late check out was possible

the kitchen was well stocked

i wished the kitchen had a few more essentials, the gym was too small and very bare bones, like that it was

comfortable bed and quality kitchen facilities

has washer and dryer and well equipped kitchen

there is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

good cost performance. location, okay. early check in after a long flight was super.

we hugely appreciated the staff offering us both an early check in and a late check out

pool and spa very well maintained

the hotel is also great in terms of amenities, the gym, sauna, pool, laundry service are all amazing

the pool temperature at a lovely body temperature so we’re not freezing while playing with the kids in the pool

room size, availability, willingness for late check out

available, including in their room flyer printout) which can be troublesome when travelling with kids

was excellent, location, facilities, comfort, hospitality, car parking, daily private spa sessions

gym was a disappointment

i like we were able to book certain time slots for the gym, hot tub and sauna

wifi worked great

loved the remodeled pool area

loved the convenience of moxie's restaurant downstairs, great when you have hungry kids

the staff is always accommodating and if a room is available allow for early check in

restaurant on the 2nd floor and a bar on the ground floor value for money 9/10: great location wifi 9/10 :

loved the 50 dollar parking pass and the non refundable 50 dollar pet fee

comfy bed, great burger ordered thru room service, very professional, helpful and friendly

tho is new but very shabby bar lounge

service, clean room, excellent room service and jw spa staff

quibble is the the hotel bar is a public bar with a doorman & a dress code

in room service

addition, the breakfast couldn t be eaten in the hotel restaurant and had to be ordered through room service and eaten in the room

room service was excellent as well

overpriced, room service breakfast was good but no comfortable place to eat it in the room

gym was great, customer service top notch, very clean

my only suggestion would be to install a small shelf in the kitchen areas, to put the cutlery container

my 12yrs old daughter loved the pool and had the chance to play with other kids

the pool looked lovely but we didn't get a chance to swim in it due to our schedule

great coffee to start the day -the kitchenette in the room was super helpful, and well stocked and

appreciated the hot plate and mini kitchenette provided at no extra

had a late night flight with little kids and didn’t want to worry about going far

room service was quick

loved staying right in the airport as it made it easy for our early flight with the kids

extra for wifi in this day and age

kids loved watching planes and they werent loud at all

price for pet-friendly room $260

i am grateful they offered and waived pet fee free to make my feeling better

the pet fee of $40 plus paying extra for a pet friendly room is not reasonable.

pool towels by pool and pool awesome and clean

breakfast was amazing, and more than enough to sustain us throughout the day

the grill bar so handy food

laundry service

to airport; very clean; huge comfortable bed; i arrived late, restaurant right next door; perfect wifi; if you're only staying in van and going straight back to airport this is the perfect option

good room, clean and good value for money. great location for river rock casino and yvr airport

i was checking in the shuttle driver and security person was talking very loud

location, laundry room, sport room

it was supposed to be an upgrade but it was dark, outdated, and the kitchenette was barely functional

staff; nice little spa with sauna and hot tub; clean room; parking close to room; 2 minute drive from wall mart; nice

not sure if it’s because i booked with a discount, but i was given a room right next to the laundry room, which was very loud throughout the day and night 11:00 pm the washing machine was

other useful amenities included a fitness room and guest laundry

casino and close to airport

i had to order from the bar on the 3rd

food court at the casino was disappointing, to little to choice.

there s a cool water slide, nice and clean fitness center, spa and work a night market that is walking distance from the hotel

nk, travel agency, ...)

as it was very close to the airport, perfect for a one night stopover; it had a free airport shuttle that had a specific schedule and the beds were the absolute comfiest

the bar was very good and the coffee stall was

very clean and modern. great location right next to airport and free shuttle.

shuttle operating so we were given a taxi voucher

did not like that the bar and dining room were together, and there was no nice place to chill and have a drink before

staffs were very nice and got the room ready by early check in time

to airport with shuttle; spacious and beautiful room; close to good late night dining

lovely hotel, super comfortable beds, beautiful bathroom, enjoyed the gym and the rooftop pool/spa on a very cool afternoon

shuttle is accommodating

proximity to the tram, casino & airport are convenient

pet friendly and no pet fee

shuttle to and from the airport right on time

we offer accommodations that include breakfast.

did not have breakfast

it has a large gym, pool, spa, large change room and shower facilities

modern and clean good parking laundry and gym were good very good breakfast

the provided breakfast was excellent, with a multitude of choices

gym available

it was clean and easy to get to. airport shuttle. late check out!

location , front desk staff. able yo early check in if room available. breakfast included

helpful to have an airport shuttle and laundry machines available

great location close to the airport. fairly convenient shuttle shared with the hampton hotel.

restaurant close by, lots of clean towels, laundry facilities onsite, airport shuttle

early check in and late check out

there's nothing near the hotel for the kids

the other thing was that the online room service didn't work for me, so i had to go downstairs and order and bring it up again

need dish cloths in kitchen

reception staff were helpful for late check out and safekeeping my luggage for a day

the pool and the gym were small but with the patio and jacuzzi they made a pleasant place to relax

comfortable bed excellent shuttle service bar food available until midnight - great after a long

our room must have been close to pool as we could hear kids and yelling and screaming.

breakfast was great!! the place was fantastic. no issues at all. more than enough for two people

nice hotel room. clean quiet, parking garage, casino resort.

ose to other things), free parking, free wifi, good thermostat

room with a view. nice gym.

sports bar on site, but kids weren't allowed in which was disappointing as they had some great food deals

indoor pool and tennis courts give it that resort feeling and the plush bath robes are a nice added luxury

friendly staff - they were able to accommodate an early check in.

love staying here because of the pool, our kids love the slide

hotel water slides (not a water park), this was the most fun and thrilling we ve experienced

kitchenette was excellent but only one of two burners on the stove worked & there was only 1 chair

was able to get a 3 hour early check in at

no information in room describing motel features such as hot tub, laundry, tv channels and available vicinity restaurants

is it would be nice to have a microwave in the room however there is one available in the guest laundry room

kitchenette was well equipped