room not very clean and old carpet

facility are very clean ie: room/pool exceed my expectations

will definitely come back with the kids

the best experience good gym friendly staffs

gym and pool are very big in size too

was clean, spacious, and had amenities that i like to use such as a pool and gym

the gym was excellent as well

the laundry option is another one

gym is small, heat pump in room very noisy, breakfast may be improved with more variety of food

the room was very nice and the gym was absolutely gorgeous

likes the conscience of having a vending/ laundry area

there is a complete lack of basic kitchen utensils, such as at least a cup, plate, fork, spoon.

it was close to everything we needed and having the kitchen was perfect.

they didn’t had change for laundry

kitchen supplies

nice and clean property, away from all noise and distractions, new furniture and interior, laundry facilities, nice sized swimming pool and lots of available parking spaces are few to

room service and had to go down and get it as the kitchen was busy

new furniture and interior, laundry facilities, nice sized swimming pool and lots of available parking spaces are few to mention

room was clean and comfortable, the pool area was great for the kids and the water was warm!

in addition, although there was laundry facilities where you could do your own laundry, the hotel was not offering any dry cleaning

the breakfast was ok

breakfast

kitchen and room were super clean

having the convenience of a kitchen and the layout of the room exceeded my expectations

the hotel is up-to-date and clean; the room is spacious and we love the private kitchen

the breakfast was great , no line up and we did not have to wait to be seated there were more than

they have a small gym and a swimming pool which is a nice plus

the breakfast was ok. the basketball court was ok for the kids.

had a king suite with separate bedroom so that was great and 2 tv's was great for kids to watch what they wanted and my wife and i what we wanted

breakfast, pool, 24 hours gym

has a kitchen!

the only thing bad was swimming pool was out of order and the breakfast sucks

gym was also not accessible easily, you have to come to the front desk to access the gym

the fact that has a kitchen and you can cook your own food

the room was spacious and was able to accommodate us with 3 little kids

were pet friendly without a pet fee

he was so professional, respectful and helpful with us and our kids

excellent gym facilities

concerned about wifi connectability - slow and inconsistent

he was so professional, respectful and helpful with us and our kids

us to book the transport to the airport immediately and detailed the options and also gave us the late check out option before we started to ask

accommodated a late check out

but no use of the pool or gym

simple basic healthy breakfast met my needs

the airport shuttle service is free and friendly

machines in the gym weren’t very good, the universal weight machine was weird and anatomically incorrect

pool and hot tub!

the spa bath is two small

also the pool area with the hot tub and pool is very

especially the room and the female waitress “liz” in the bar who was fantastic and very personable

good hotel for overnight stay for airport travellers. good shuttle service.

location and swimming pool

the pool was closed but that was in avoidable as they are improving the hotel.

very clean, free shuttle bus from the airport, staff always kind and available

we had fun down stars at the bar for drinks later in the night and your bartender was amazing such a wonderful man

jc grill restaurant and bar provides excellent well priced food and, a well priced house white

the shuttle driver there is awesome

the shuttle driver wasn't pleasant until after he realize i was a customer.

staff was wonderful very helpful, polite, and accommodating, i asked for early check in because my flight landed at 6

the pool and the hot tub was a big hit for us

early check in availibility and anti-covid cleaness

the gym was always stocked with water and extra towels and the swimming pool and hot tub areas were

the man that drove me on the courtesy shuttle to the airport is an amazing person

close to the airport and downtown. shuttle service provided. friendly and attentive staff.

great, breakfast was included, and there were fun activities (foosball, shuffleboard, air hockey, gym, and

they recommended me what time to leave and also offered me the free shuttle bad to the airport option

airport shuttle to & from hotel, breakfast, late check out consideration, room facilities

swimming pool water bit cold.

we had a shuttle booked for 6 am, the staff opened the breakfast area a little earlier so those who were catching the early shuttle could grab something

the slide wasn’t opened all the hours so when our kids had a break the slide wasn’t always open

kids love the slide on the weekends

staff nice and friendly, helpful, even swimming pool slides don’t open during week

pool had some children that were unsupervised

about whether our room was ready or not which had us going to and down the elevator with 3 small kids several times

pool has to be open later. i’m a trucker and i come in late

pool was small and cold. not enough towels.

hotel overall was very clean,modern and the pool and fitness room were also well kept and large

i didn't like the fact that the hours for the pool and gym close early and open late!

i utilized the laundry mat which was fine and the pool, but disappointed that there was no hot tub

internet was intermittent, breakfast options were limited.

my info said that breakfast was included - when we got down for breakfast the host said it was not included

included breakfast and the beds were so comfy!!

friendly staff breakfast was amazing

spacious room with a good buffet breakfast.

lots of options for breakfast and it was delicious

night shuttle service was a cab company. not clear as to what to do when at airport.

breakfast was so good for an adult and for a kids

and appreciated the complimentary taxi service provided in place of the shuttle, which was out of service

restaurant, gym , pool

having a kitchenette with fridge microwave and stove

the pool was very cloudy ... we intended to swim but it didn't look like it should be open

fire alarm went off at the hotel next door but because the pool/gym/laundry area are connected between the two hotels, all of the building was blaring at 4am

the hotel has gym, laundry and swimming pool

breakfast and dinner. there was a shuttle to the airport!

clean room, good breakfast, comfortable mattress, super white bedsheets, overall full facilities of the room

enjoy the complimentary breakfast in a bag

i expected a better gym, bigger dining room and kitchen.

perfect stay, nice hospitality, early check in provided. will stay here again. thanks!!

we arranged a late check out and they tried to barge into the room at 11:00 a

- it has a gym for

convenience to airport, free breakfast and late check out time

good location, spacious room good gym and pool.

pool looked beautiful but was colder than lake superior

only complaint i have is the pool was not a salt water pool

although no fee is preferable their pet fee of $20 was far more reasonable than most

great value for a 1 bedroom, living room and kitchen. lake view was nice.

our stay was only 2 nights but the full kitchen and laundry would have been beneficial for anthing longer

no ice machines, but called front desk and they sent some up from the kitchen.

wish kitchen had pots and pans and a good amount of cutlery and bowls/coffee mugs/drinking glasses

kids enjoyed waffles and cereal

friendly staff, clean rooms and lots of parking

pool and hot tub area was nicely set up with towels available

pool hot tumb landscape ml

great service and facilities. the staff is very nice and helpful. my kids loved it :-)

accepts pets without a hefty pet fee

i used the gym and the bar/ restaurant was

cleaning staff did not visit the gym

don't expect early check in or late check out

since we were traveling with kids and had a lot of luggage, this was quite inconvenient

pool was a bit small ( disappointing)

pool area not very clean.

shuttle was efficient and ran reliably

with good refrigerator 24 hour access to gym and pool shuttle to airport excellent

no complaints. overall a pleasant stay. especially if you have young kids

kids running in the hallway, but they came and advised the other guest's...

i just showed up to the hotel after booking hoping there would be an early check in and the lady at the desk was so kind and helpful

visited during a labour shortage so some services, like room service, weren t available but they did the best they could

not much choice for room service.

walking distance to terminal 3. excellent gym, comfortable beds.

room service closed at 11pm, i had a free breakfast with my room, but i didnt get to have it

a king room with spa bath specifically, came to the hotel and got a room with no jacuzzi

beautiful facility and nice gym

location, airport shuttle, restaurant/bar

very clean , strong wifi, very good breakfast, specious room and sport tv channels

pool had a scum line around the surface where kids had written in it with

the pool and fitness area

hotel is newly renovated and close to airport. nice pool and spa.

there was no real breakfast options for little kids

the pool was clean, the breakfast buffet was scrumptious

the kitchen was not well finished

room was extremely spacious with large sofa, writing table and kitchen sink area too

ich had a 12 hr turnaround) labeled by the reception staff with our information

also the staff accommodated us with a late check out time

water was provided each day and the laundry service was fantastic and and fair price

bed linens, shuttle to the airport lounge.

the location, pool, spa and staff

shuttle service was excellent, reception team were welcoming and friendly as were the bar and

of hotel, staff are professional and welcoming, location was great, regular airport shuttle service, food was good, great value for money

the pool and hot tub was a hit with both parents and kids

i didn’t have breakfast, left at 4am

clean. tidy. good pool. good room service

the pool was fantastic

my kids love the pool at this hotel - we have stayed a few times now

very good breakfast buffet

convenient and good amenities- gym and pool were great!

convenient and good amenities- gym and pool were great!

of the pandemic every thing is a bit different with room service i hope by due time we will have some normalcy

small gym.

they let me have a late check out after a long flight

it was real clean and very comfortable and the kids love the pool and breakfast was delicious..

kids liked the pool

hotel experience, with a 2 bedroom suite and 2 bathrooms, a living room with a fully complete kitchen, better than any house rental

can’t get out of bed and turn the lights on without waking up everyone in the room there’s laundry facilities staff are helpful and the location is great

very clean and good breakfast

a problem with conneting laptop to the wifi because of external firewall despite assistance from the reception staff

awesome spa, great parking

it is easy to park, clean, has a pool, gym and the staff are friendly and helpful.

the pool area and reception area

bought food from room service and apparently the prices went up but the menu in the room wasn t changed so i ended

no free parking within the property and quite pricey daily rate without breakfast

breakfast was good with a good selection to choose from. courtesy airport transfer.

if you can show the cost of breakfast on booking

breakfast was not the best. few options available. parking is very expensive.

to pay extra for parking as well as breakfast when booking i was told breakfast was included for both

breakfast was great, location was exactly where i wanted to be

breakfast is good

loved everything, the breakfast and complimentary lunch was awesome ans well presented

the casino was lively and fun, and we loved spending time at the pool and relaxing in the spa

we had a view of the track and room service and the hospitality from the staff was 5 star

no info given about wifi password

like the casino, but what's also nice you are close to a lot of stores, places to eat a few minutes from the

the room service

room, staff were friendly, the breakfast was good and it was nice being close to a restaurant

the hot food at the free breakfast could have been a bit tastier.

wifi was horriblu slow

change the breakfast menu at least few days.

the bed was comfy the breakfast was delightful the room was clean