not much of a breakfast selection.

the room came equipped with a refrigerator, a microwave, a mini full kitchen, complete with stove tops

i’ve had some real a holes at other hotels, plus it comes with a kitchen

liked the spacious room and appreciated having a kitchen with a microwave and fridge

no ice machine. no coin laundry. no clean linen for the sofa bed. 0⁰9

loved how accommodating the staff were, from late check outs to parking passes to late night trash pick ups

laundry room

the breakfast was amazing and everyone at the front desk was nice and helpful.

even though there are covid precautions, they still provided a sack breakfast, no it’s not hot, it’s not the best, but at least they do it

spacious room, comfortable bed, nice hot complement breakfast

was great and they quickly returned a message about early check in, minutes later they agreed to let you arrive 2hrs

ease of check in and check out, and use of other facilities such as laundry

room was small but adequate, there was onsite laundry, the hotel is within walking distance to several good restaurants

laundry hours

a good laundry and a hot drink machine

pet fee was $75 a day on top of the $18 a day for parking, so for a 5 day stay it added up allot

also the pet fee is $75 not $50

the price was amazing all except the pet fee

daily parking fee (15) and pet fee (50) not immediately clear

i loved my stay at this hotel pool and gym were vey clean i had a good rest it was very quiet

clean and great time to relax at pool.

had a pool

the pool area needs redoing, pebbles hard to walk on and coming off, bottom of pool looks like needed

wifi was really slow

manager is excellent. staff is amazing!! love the clean pool and beautiful flowers!!!!

hardwood flooring so i didn't need to worry about my dog messing the carpet

pool

laundry

parking lot seemed sketchy but it was ok

i had to ask for clean sheets and bed protectors and make the bed and put the sheets into the laundry bin at the end of the hall

the great laundry room was

i liked they had a laundry facility on site

laundry room, tv

the studio. everything in there. small kitchen

it was accommodating to my needs. i was able to make meals with the kitchenette.

the comfy beds, the excellent breakfast, the equipped room.

was a lot of noise frim kids screaming outside

room service was every other day and sadly a pijama and a few personal towels was lost during the

), kids screaming, i mean you name the noise, i probably heard it

i have little kids a bathtub is a necessity

parking available (although need to pay if staying overnight), excellent kitchen facilities, laundry facilities, business centre are very helpful, great breakfast

laundry and free detergent and sheets, the friendly staff, the location, the cleanliness, the

staff were helpful, breakfast was good felt safe staying here.

loved having a full kitchen

bedroom/two bath suite with kitchen was perfect for a family (especially at the end of a week long trip)

not able to order anything from the bar or restaurant until 4 pm, while by the pool

comfortable beds, clean stylish rooms, balcony access, beautiful pool and bar areas.

had an extended stay at the hotel nia during covid, and during the summer when the pool was sublime

nice hot tub and pool

hotel is new and very clean pool. also staff are so nice

location, clean, quiet, great room layout, great breakfast

nice place and good value. good breakfast

24 hour self service laundry using the app was perfect for a long time stay

kitchen and breakfast

the breakfast was great, you could even make waffles

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent, rooms are small, no facility apart from parking

the 24 hour help #…she gave me a code for a “concierge closet” which turned out to be a laundry room with two locked closets… so no tv for our two night stay

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

and free laundry

the dryer didn’t dry so well in the laundry room!

the $25/dog/night pet fee is prohibitive, especially when i travel with both of my dogs

i appreciate the minimal pet fee and that they allow cats

kitchenette was nice

the room is with small kitchen and the refrigerator is quite big for a long-stay guest

laundry facilities are good

apparently teams of young teens were staying at the hotel and both the kids and chaperones were very disrespectful

it was for 4 adults, however, when we checked in they had it notated that it was 2 adults and 2 kids

we wished the bar was open

the kids love the pool, so easy to access

we were here for volleyball so kids leaving to be at courts by 7

appreciated free late check out

room has kitchen , clean, good food , good location

seemed they were in a jungle gym

the best things to us were small kitchen of the room and the breakfast next morning

everything you need in the gym

pet fee is too expensive at $150. my dog is clean and si not make any mess on the floor.

confort, bar, clean, free parking, free wifi.

the coffee bar in the lobby was exceptional nice

parking and wifi included

i also didn't like that they don't offer room service

service, food, central location, gym

great gym. beautiful property. lux room amenities.

great location, good restaurant, pretty setting in the foothills. pool is very nice to swim in.

amazing overall service. pool is divine.

wifi did not have a valid certificate and therefore the browsers would not work, had to use my

wifi should be free for a regular guest not only for hilton members ud83dude22

rooms, nice outdoor pool

the bed had hair all over the sheets and the wifi never works!

breakfast, pool and the large windows. fresh air.

loud music came from next door bar until 2am

breakfast!!!!

location, very friendly staff, convenient meal/breakfast

also, nice breakfast offering in the morning

breakfast had lovely hot options it was s hock - i expected continental muffins - and it was omelet

no wifi or refrigerator

breakfast option in house other than room service would have been nice, but honestly there were a lot of options within walking distance

no on-site amenities like bar or restaurant, but they are all around the immediate area

the gym could use a little upgrading.

ly a tip built in)

i was upset because my husband was in the hospital, and the restaurant breakfast staff went above and beyond for me

very mediocre wifi speeds

but i think the kids were in their room when security checked

my kiddo loved the kids cheese pizza & side of fruit

wifi is fine, comfy beds, staff is super friendly our booking included breakfast and the buffet is

gym was minimal

location, staff, the gym. the room was great!

location was good, we did not use the pool, i'm a member of spa and i didn't pay for the

have been more explicit about having food by the pool

the gym was very nice and the location was perfect for our needs, love that everything we needed and

breakfast was great as was the service

when our breakfast came, they forgot the orange juice and coffee drinks we had ordered

food, small details like yoga mats in the room, voss water everywhere, cabanas, eating by the pool, all inclusive food and alcoholic drinks delivered to room (restaurant was closed), can

i could order breakfast anytime

the rooftop pool, hot tub and shaded lounge cabanas were just an oasis of relaxation

the pool

wonderful spa facilities and service kids always receive a gift and are made to feel special ...

spa swimming pool etc

pool side dining.

wasn’t clear about pool hours

i paid $40 for a pet fee which was clearly just a charge as the room as smelly

could cool if at the pool on the hit summer days

parking was a bit tight, but doable. breakfast only carbs.

breakfast was good

the pool was very nice with the flowering vines and the children enjoyed swimming

the price vs location and the lower pet fee

airport shuttle

restricted wifi in room....had to pay for it. alarm call i requested never happened at 0500 hrs

location & the shuttle service

the free shuttle from the airport and executive lounge was awesome.

airport shuttle information at the airport not clear.

nice clean rooms with comfortable beds. free shuttle was so a bonus

room was clean and big. location is good and so is the shuttle service

is shuttle bus to/from the airport

clean, nice area and convenient location and a shuttle that takes guests to the

the nest does not have a full breakfast as booking had indicated

gym only contains a few cardio machines and nothing else

gym was small

breakfast included with variety. ev charging available. great location in palo alto.

has a gym (only treadmills, bicycles and weights though), nice large comfy beds with a huge tv

was excellent accomodated both early check in and late check out which made my work travel trip so much easier

was excellent accomodated both early check in and late check out which made my work travel trip so much easier

use keeping) was friendly and helpful

arrived very late but still had a nice welcome with a warm cookie

shuttle service to airport, great bar and restaurant staff, especially michael and jesus

hotel has an airport shuttle which picked us up at the airport and took us back to the airport the next day

the restaurant could not deliver room service, i had to go down from my room to pick up food.

didn t know restaurant and bar area totally closed on sunday

the room service was great with wonderful tasting food

we thought we had breakfast included and when my kids had already grabbed buffet we were told it was $25/person

the wifi was not reliable.

the big plus the gym which had a basic but still nice equipment to work out

good not expensive breakfast with eggs, sausages, bacon, waffles/french toasts, yoghurt, fruits, real oatmeal and

no room service available

in the breakfast room was not too friendly, even i bring 2 kids, was not kind enough

nice hotel nice room no pool no restraunto....due to covid-19

they do have a very nice gym for people, but the steam room is on the other side of the gym area and there are no joining

i was in love with the little kitchen area. i felt like i was in a studio apartment for my stay.

room with kitchen and all supplies

the cooks were the best - the breakfast was so delicious, i give it 10 stars

property was clean, bed was comfortable, room was very roomy and kitchen was used and convenient

modern amenities. breakfast bed comfort

they charge a $30/night pet fee, which is about what i would have paid if i needed to board my dog for the trip

the pet fee is reasonable and there’s a great little grove of trees across the street to walk your

a $30 pet fee is too much, i have never paid over $20.

next to rv park

gym, laundry, breakfast

especially impressed that we were able to get early check in after arriving

the carpet in the room was filthy (my kids' feet were black

was perfect for a family, with small kids

our 3 kids barely fit on the queen

our suite had a full size fridge, a kitchen, nice long couch, and was overall very spacious and comfortable

maybe pool was not so clean?!?

specially, if you have small kids

nice rooms friendly staff god breakfast and workout room

to play games and sit around a barbecue in the pool and i love the inside of the rooms with the kitchen

good for pets, pet fee a little high

in addition, when i booked on here they said that they would waive the pet fee, but went on to charge me >$100 with tax for a having a pet for a single night

$90 pet fee (over $103 including taxes and fees) was outrageous and only disclosed after we made our

tiny bathroom with a weak shower. no microwave. $90 pet fee for our little poodle was too high.

pet fee was a bit high i thought

modern- nice pool - cool bedrooms

every floor had some little thing to use (free tea, free beads for kids, free painting papers pencils, microwave , free coffee )

to use the key for the elevator, i could hear a lot of noise outside and from other rooms, small pool

no hot tub. pool closed. no sauna

design of the hotel and the gym are perfect

no pet fee

bar area was very inviting

had a drink at the bar and service and drink was wonderful

nate at the bar was excellent

the bar was beautiful and the bartender was a pro

locatie, shuttelbus, gym, staff, restaurant and bar, vieuw

problem with booking, i booked 2 queen beds as travelling with 2 kids and was initially allocated 1 king

to airport with shuttle

rooms great view on the bay nice restaurant area with a lively atmosphere hotel also has a guest laundry

gave us a good room with great view of airport which kids loved the most

there was not a continental breakfast included in the stay.

the gym, the pool area. comfortable beds. rainwater shower head. decor.

gym and pool is open for limited capacity which is understandable

night sleep, fast check in, great bar inside hotel, and i loved all the included amenities

i also thought that the staff went above and beyond to accommodate my early check in