parking

room above the bar - noisy, particularly on saturday night

parking provision at front and at rear of hotel seems to be more than adequate

fabulous breakfast, great friendly welcome, excellent shower and comfortable beds.

from reception, bar staff, kitchen staff and cleaner were all first class

there was a function on that meant the bar was very busy

health spa, although nice got quite busy with kids (but it was bank holiday) which no one was policing and the men's changing rooms were messy, (+) there's a lot for kids to do both at the hotel and in the area, so it's great for families (+)room, friendly and helpful staff great service for the kids (-) fortunately though the kids were served faster and could eat before we got there in the end (+) our room was also of good size so it was good as we had kids with us, also we really enjoyed the fact that there was air conditioning in our room as there (+)friendly staff, brilliant health centre, good kids entertainment in area nearby, great afternoon

niamh who worked in the restaurant and bar was brilliant, she was great and even bought me a blanket so i could sit outside in the evening

spacious and warm room comfortable bed excellent clean facilities: gym, sauna, steam room, pool and jacuzzi great food and cocktails above all the service was incredible

spa facilities were great, room was great. staff were very good, restaurant food was fantastic.

mary who checked me in and served at the bar was wonderful and very welcoming, friendly and cheerful

wifi wifi wifi we had cosy room in mews annex - there was virtually no wifi coverage- couldn t

wifi was patchy around the hotel, though worked in the room and wasn't the fastest bandwidth

the wifi was not great in my room

wifi at all

everything was perfect. room, service, amenities, wifi, location just super extra class.

wifi needs continual re logging on bit of a nuisance

tv channels and bigger tv, more choices on the menu for dinner and also room service would have been

location on the glof course and free wifi

the breakfast wasn t great for 10.

we drank, ate and chatted and food was ordered from the bar - which included vegan options

instructions for wifi in book were not correct/did not work

had microwave, fridge, kettle , wifi- very good value for the money

wifi worked well

in a quiet neighborhood close to airport the family owned compound is lovely with swimming pool, hot tubs and back garden equipped with tables lounge chairs and barbecue grills

throw away, and we had our breakfast at 4 am before leaving the accommodation, as the guest kitchen is open as self service with all what you need to enjoy a continental breakfast

plenty of car parking and good wifi

wifi free but nowhere in room to use laptop

beautiful location, friendly staff, modern rooms clean and comfortable, free parking,

staff, lots of parking, beautiful room, bar and restaurant on site

location was very good, room met our needs

nice big room. shower was great. room service perfect.

realise it was about an 8 minute walk (not great with heavy cases & kids)

the staff were friendly and the food in the bar and restaurant was very good

t great with heavy cases & kids)

proximity to airport excellent, friendly shuttle driver, room amenities very good, decent gym,

i found it quite odd that in the few times i ve stayed here , that you have to pay for early check in

nice breakfast

location not happy to pay an extra ten pounds to get an early check in, but food in restaurant was awesome and lovely staff, no clock or phone in rooms

clean, good room sound-proofing, excellent breakfast, staff very helpful

the breakfast was top of the line with a great selection

the bar was welcoming

super-clean, character-filled stay with a great staff and excellent breakfast so close to gatwick, at a very reasonable price

wifi a bit hit and miss and no cask ale available even though pub owned by butcombe a brewer of

seems to be that this is the case since may :-

wifi in upstairs rooms which makes it difficult travelling on business

check-in was quick and great, the room was very comfortable and we had room service and the food was delicious

location and gym facilities

proximity to early check in

this allowed for a relaxed flight and our kids were not worn out and

no free wifi in the rooms. as a business traveller i really expect this as standard.

staff, good breakfast

easy parking, pleasantly received, nice room and restaurant was great

only used room and bar which were fine

more parking would be good

breakfast was large and so delicious

and large comfortable bed, large bathroom with bath, great bar and restaurant food was very good, parking and good location have booked

room and large comfortable bed, large bathroom with bath, great bar and restaurant food was very good, parking and good location have booked

first we found the bar staff to be vague and inattentive but then we met lucy, the assistant manager who could not

no breakfast option poor wifi

room facilities were good with plenty of wifi connections, good towels etc and very comfortable beds and a clean

the facilities were great too bar and dining area was warm and cosy

wifi is a bit slow

and a super bathroom with large bath i found the staff very helpful with a lovely atmosphere the spa was great ,car park very easy lots of seating to sit at and have a coffee i don t think you

i didn t get chance to use the gym or breakfast

hotel bar lady

great location, breakfast was ok. plenty of nice grounds for the kids to play

kids liked it because of the raise beds, but without windows it was impossible to cool the room

great location, breakfast was ok. plenty of nice grounds for the kids to play

friendly and helpful good cleanliness outside patio and gardens was great evening food was good kids room was great and nice

wifi worked intermittently

good room and bathroom. v comfy bed and extra pillows. great to have a gym onsite

i had lunch in the bar area and it was lovely

we didn't eat here as the restaurant/reception was full of noisy kids

wifi functional and the speed was fine; though it s a wifi with a login portal so if travelling

breakfast very good better than our stay 2years ago

fab breakfast

the pool was great for the kids. the restaurant was nice. 2 for 1 cocktails was great!

fab bar & restaurant area

friendly staff, possibility of late check out, spacious room, parking available

breakfast rip off

) a small room guide would help - so the wifi code is in the room and not in the hallway to the rooms

restaurant, and jc bar are connected to the hotel

renovated rooms, excellent bathroom, good wifi and tv, tea/coffee facilities, period furnishings and tasteful mellow colour scheme

staff was close to the theatre we were visiting late check out was great breakfast was

e bar downstairs owned by the same people) was good fun with the piano man

i didn't use the qr code, for room service

also the parking is quite secure

parking is easy to find and is for people staying at the duke s head which is great

the room service tray we left outside was there for ages

decorated and morden, the staff was really accommodating they went out if their way to give us an early check in as the stay was for a

beds, room service every day, nice bathroom, good wifi, decent breakfast and very friendly servers, esp

wifi a bit flaky

couldnt use wifi in room.

bar was quite noisy during the evening and the backround music was a bit overpowering at

breakfast was excellent dining and bar area are also excellent

delivered what what we wanted , and more. evening meal in the bar was excellent, and good value.

wifi is bad but i use the lounge for this

fact that i had no service or couldnt get wifi on my ohone and also it should be free they expected me to pay and i paid extra to get a room

contrary to description, there is a carvery restaurant and the bar serves good also

bar was very cheap

i had two rooms with all kitchen and laundry equipment

equipped with a stove, oven, washer, and dryer, making it super convenient for light meals and laundry

its a sort of service apartment that gives you a fully functional kitchen which includes a washing machine, dishwasher, microwave, fridge, a hobb along with a queen

there is a nice bar connected with the apartments

also the location was great near the market, and a patk for the kids

breakfast was great, couldn t have asked for more

the bar ran out of many items, and a delivery never arrived

the residents bar was cosy and did good bar food

delicious and varied breakfast

rooms were neat and clean location is good wifi was good

swimming pool

the grounds , gym and spar were awesome

eadmill specifically) was fairly basic but i did love the use of the adjoining studio for

the gym looked a little unloved and the speed of the drinks service was slower than i would have liked

i ordered room service for dinner

air conditioning in our room on the hottest day of the year, a lovely big pool to cool off

very friendly and helpful from eleonor on reception through to mary and tessa in the bar and restaurant

bar and restaurant staff attentive

room service breakfast mixup was not tragic

the pool the rooms the building itself ! the cuisine

a teeny gripe regarding the wifi

wifi wasn't very good.

there was wifi available and a tea and coffee machine

wifi in the whole place

good selection of wines and ales which were well kept by the bar team

very nice to be able to book a parking space in a difficult place like dorking

great central location. comfortable well equipped bedroom, good parking.

also no room service

bar and restaurant on site

paying for parking.

friendly staff, quiet, clean, good wifi.

we had dinner there both nights and the food was great, the breakfast in the mornings was excellent

breakfast, did a wine tour and it was great, did a walk the next morning

excellent standard of food and drink and lovely ambience in bar and restaurant

the hotel manager rang us in advance to let us know and explained that there would still be a bar menu available at the hotel

staff weren’t helpful infact she was rude and made me wait for 2 hours before i could do early check in and pay extra 10 pounds for early check in