food available in different venues, good location close to airport, wifi good, comfortable room and bathroom

speedy room service with plenty of food

being on the 4th floor with a glass window which scared me with the kids

to dislike even after our long flight got us in a little earlier as front desk saw how tired our kids were can't thank

location and gym facilities

the gym facilities were excellent

the staff were also happy to accommodate a late check out

late check out was very helpful & staff were helpful

wifi signal was a bit patchy

the gym was a bit dated !

well stocked kitchen ideal for early morning starts

there was a microwave and jug in the room and the kitchen

lol the pool the hot tub the whole atmosphere of the place

communal kitchen well stocked with everything we could have needed

the pool was lovely and the garden was also beautiful

restaurant and bar open for meals no need to leave the facility to find something to

to have the bar open 24 hrs so when we arrived late there was a place to relax

50 early check in available, baby cot for free available

bed was great, huge bar space downstairs, great wifi, easy to and back from the airport by shuttle

bar open until 4am

bar and restaurant was ideal for an overnight

there was tea and coffee in the rooms, also did notice they had a gym although i didn t get to use it

excellent location helpful staff good breakfast considering this is an ibis at the airport

wanted to order a smaller portion of food (a kids meal) simply because having to get up at 330am i did not want to eat too much (-)we didn't eat here as the restaurant/reception was full of noisy kids (-)screaming kids in reception road noise (+)reception crowded with screaming kids

i had lunch in the bar area and it was lovely

the wifi when i needed in the morning for business wasn't

ye olde wifi. only available in the lobby close to the modem. frustrating in the modern era

happy to help settle you in your room, help you with anything like taking your drinks from the bar to your room

we had a couple of drinks in the bar downstairs which was decorated lovely

i didn't have a chance to try the restaurant or the bar but will definitely be back.

had room service, and it wasn't great

the gym and the pool area are sufficient to do a very good workout and then to relax and feel good

used the gym, the spa and pool and ate at the restaraunt prior to leaving to travel to gatwick for our

unfortunately didn t have time to enjoy swimming pool and gym services

the service charge for breakfast room service per person.

the wifi was out of order in our room

super-clean, character-filled stay with a great staff and excellent breakfast so close to gatwick, at a very reasonable price

t kids will be kids :) )

food was excellent and there was plenty of parking

the noisy neighbours upstairs running about (but kids will be kids :) )

were well decorated and cosy atmosphere bed was extremely comfortable good size bathroom great bar and restaurant

no a bad thing, when busy not enough parking.

meal , desert was lush ,had irish coffee aswell which was really good , staff as very pleasent , breakfast was good , with choice of fruit juice tea and coffee

wifi mass speed even to watch football live on sky via ipad brilliant

more parking would be good

very peaceful good restraint and bar, ev charging effortless

were way up hard for the children, kids didn t sleep, and sky light made noises all night

i booked it, it said parking was complementary, when we got there we had to pay 10 which was unexpected

just wish i had known they did long term parking while im

great location, breakfast was ok. plenty of nice grounds for the kids to play

back in time with a proper old school hotel but with the mid cons of top bathroom and fast wifi

no wifi

50, absolutely brilliant, and the bar prices were really reasonable too

bar was very cheap

could of been free wifi

staff, lots of parking, beautiful room, bar and restaurant on site

plenty of car parking and good wifi

staff, lots of parking, beautiful room, bar and restaurant on site

also no wifi in the room despite being advertised - when we queried

beautiful location, friendly staff, modern rooms clean and comfortable, free parking,

the gym looked a little unloved and the speed of the drinks service was slower than i would have liked

i ordered room service for dinner

what i thought was going to be a tranquil spa and hotel stay for under 500 turned into 850 very quickly

the grounds , gym and spar were awesome

a lot of options for room service meals, their 2 restaurants

property has not much grounds to walk in

had free use of the spa and gym facilities with the booking which were very modern and varied

well equipped room and excellent breakfast. parking a few yards from check-in.

had room service in the morning full english breakfast was not good and freezing cold

found the breakfast staff a little less welcoming and the food rather institutional not tasty

the bar shut at early which was a shame as we were on a company summer party.

we had a very nice meal in the bar and the girls enjoyed a super cooked breakfast before we set off early to our day out at

granddaughters loved the pool and thought their rooms were fabulous

only used the hotel as a place to stay and a quick beer at the bar before we left

wifi is a bit slow

wifi good good

car park is a little small, but should be able to find parking locally if no spaces left.

wifi and sky tv kept dropping out

all staff & owners amazingly helpful plus a great breakfast

good location and parking good price good bathroom

cjs bar is a buzzing hive, great food, great drink selection, terrace upstairs to enjoy the sun and

wifi was ok but a little flakey at times

being linked to cj s bar was perfect for a drink or the delicious breakfast

the restaurant and bar were closed

) a small room guide would help - so the wifi code is in the room and not in the hallway to the rooms

e below)

there were tea and coffee making facilities and free wifi

good parking

large room with proper bath, plenty of parking, lovely view over the cricket pitch and strong wifi

and large comfortable bed, large bathroom with bath, great bar and restaurant food was very good, parking and good location have booked

great country pub/hotel with great ambience and facilities. plenty of car parking space.

free car parking across the road

breakfast was exceptional, evening menu could do with having a little more choice, room was clean

lovely room, fantastic breakfast!

wifi was touch and go, but that was because of the location, no fault of the inn.

parking on site which you have to reserve and pay for

o' you have to pay)

great central location. comfortable well equipped bedroom, good parking.

complete refurb on the rooms, bar and restaurant

beautiful rooms, bar open til late. staff incredibly friendly and accommodating.

staff were friendly and the breakfast was very

we had dinner there both nights and the food was great, the breakfast in the mornings was excellent

real coffee at breakfast is essential!

only criticism was we were in room 5 above the bar and the speakers are in the ceiling of the bar which gave us a droning sound in our room

regular room service was suspended due to covid precautions, but the cleaning staff were attentive and

the outdoor pool looked fantastic great location for box hill and for the golf course couldn t stay for breakfast or dinner, but menus looked

the staff was amazing even though they was having wifi issues they was still friendly and professional my boy loved the sweet tray

pool, it should be mentioned that it gets over run with excited kids, packed and noisy

room service was prompt

we ordered room service as we had our 4 month old with us and it was excellent, delivered very quickly and the

room was very comfy, food fabulous and spa was lovely.

spa breakfast

moths had eaten a large area of carpet no 24hour room

the gym is small but perfectly adequate for a hotel wonderful spa facilities

navigate any spa time around kids swim times as it can get a little busy

was a shame we were not told the bar was shut and so was the restaurant

wifi in the whole place

great bar and restaurant with genuinely fantastic food

a teeny gripe regarding the wifi

lovely meals and bar area

breakfast, spa, room, restaurant

the spa is incredible, breakfast very good.

i wasn t told the gym was closed, that was disappointing

particularly the spa which was very good

gym was brand new, not big but goo

unfortunately this is also the room service menu

we were also woken at 4:30am by the laundry delivery which made a lot of noise for about half an hour which scared our dog terribly

staff at the bar is not well organized compared to the receptionists and restaurant staff

the bar could be a bigger area, it was a bit crowded and not that inviting.

5 tray charge for room service?

mary who checked me in and served at the bar was wonderful and very welcoming, friendly and cheerful

the grounds around the manor are lovely to walk dogs on leads as long as you don t go near the golf greens

the breakfast was excellent

no room service, no ability as a resident to run up any bar bill, its pay as you go

breakfast was superb

you serve kippers for breakfast ensure the customer has a whole kipper - i was served one half and it seemed very small

evening and there was just one other room occupied - it was so quiet, the staff were lovely, the breakfast spread was phenomenal - we didn t enquire about cooked breakfast but there were so many

monday evening and the bar was open for food, which many aren t at the moment, with continental breakfast left out on a help yourself basis in the morning

it was a monday evening and the bar was open for food, which many aren t at the moment, with continental breakfast left out on a

a self service continental breakfast was well stocked and set us up for the day

pub,tucked away and peaceful regulars chatty, staff all lovely good value for money with breakfast included

location, parking, friendly staff

ample parking

we ate in the bar and the burger was amazing

pleased that the staff gave me an early check in as i was exhausted from a long flight

ate in the bar one evening and had room service the other

staff weren’t helpful infact she was rude and made me wait for 2 hours before i could do early check in and pay extra 10 pounds for early check in

at 2pm 1 hr before check in and was told that had to pay 30 for early check in even though room was available

staff, comfy bed, decent wifi, free parking, country location so nice surroundings and a big room

not the end of the world but wifi coverage was sporadic.

great staff

there is an early check in fee if you need to check in early - we didnt we just left our bags with the hotel