wifi connection poor

liked the ease of parking, the smooth check in , the room was lovely the bathroom was very good, the hotel was very

plenty of parking space

if i was being picky...the parking spaces are a bit tight!

we opted for room service which was served promptly and presented nicely on a white linen lined tray

the bar area is very welcoming and the staff are amazing

clean. early check in. great food

we had a few drinks in the bar before going up to our room and the staff were really accommodating

room was lovely, the bar and food was excellent along with very friendly staff

mechelle was also very helpful with all the company at the bar too

pool refurbished since last visit

liked the friendly staff, the atmosphere in the bar and the happy hour with a quick simple menu

ng haired lady think call siobhan) was brilliant - ensured i had wifi in the room

stayed 2 nights, arrived back to hotel from my course and no room service had been in, no clean towels

had to pay 3 extra for 2 of us to visit the gym whereas the website shows it included - gym and pool is always included in room rate

small rooms. fitness centre opening hours limited for kids

very comfortable, nice spa and gym to relax in

wifi in room was a bit hit and miss

the pool made it for the kids

parking

staff friendly, parking easy, room spacious and comfortable, breakfast excellent

everything was great. bar service all staff and location exactly what we needed

the breakfasts and the breakfast room were fabulous

breakfast was very slow service

from the concierge, receptionist and bar staff it was really lovely to see a uniform in the upstairs downstairs era

one of the staff members offered to charge our phones at the bar when the plugs in our room fused, which was helpful

bar closed a little earlier than i had been told it would

it was nice to have a drink in the bar downstairs with the locals and it was quieter as it was a weekday stay

) pleasant, quiet bar with original features, a traditional juke box and relaxed staff

some of the bar staff should learn to smile more

free parking , comfy bed for a nights sleep

on site were super friendly and a delight - great parking facilities and super close to town

bed was clean and comfortable and plenty of onsite parking

easy to find and good parking for a van

and location worked for me, good beds, good wifi, shower and a good pub across the road

good price at 28 free parking close to lord street friendly staff

i didn't have a parking on premise

much cheaper than other hotels even though golf on at hillside

plenty of free parking too

the price was good and a late check out ! not that you would want to check out late?

together on the friday night which i was very grateful for along with the help from the friendly bar staff the

the breakfast was very tasty with good quality items

the kids loved the pool in the morning, although it was quite busy with swimming lessons

easy access - lots of onsite parking- great bathroom - breakfast was lush .

parking available. late check out available

the room was big and the spa and the restaurant was brilliant and it's locaction.

convenient it was for the beach and all other activities and the fact it has a gym and pool is even

we loved the pool an jacuzzi.

the swimming pool and spa and gym were all closed

gym and pool central location

wifi is expensive at 7 for 24 hrs after 2 x 20 mins free, although it is free in the lobby

1 thing that would improve our stay if the bar could open slightly earlier, when you have been out most of day it's nice coming back and

also one of our kids bed was not made or had any bedding in the room to make it

kids running around in room above us

were awful the kids bed they had didn t even fit two kids on it family room wasn t very

back next time to stay a bit long to stay in your luxury hotel and rooms and can t wait for the spa area to be reopened

spa facilities were not available but we knew that was a possibility when we booked because of

of upgrading rooms , workers shouting the first morning we spent at 7am crying on like school kids wasent noisy rest of stay as much after

health spa was not open yet and the room we stayed in could update with all of it furniture but a part

rooms were tiny and scruffy, it was noisey dogs barking kids running around screaming

the kitchen staff were fantastic and friendly

loved the breakfast

breakfast was yummy. walking distance from a pub serving food.

very good breakfast (not hot chocolate for the kids, though)

breakfast was good as well, nice and freshly cooked

the staff was very friendly , always a smile from the cleaners to the bar staff and the chef even came out and asked if everything was ok with our meals , a great

:) zoe, tony and the bar staff made our stay most welcoming and the only downside was it wasn't longer visit

bar & restaurant area very relaxing

staff were so welcoming and friendly it was so clean and smelt amazing beautiful bar to sit and relax in

country pub, nothing too much trouble,let us have an early check in at no extra cost

great bar area and seating for whatever you intend at the lobby i didn t do this but it looked lovely

well worth the mane nice staff ample parking and carvery 2 minute walk away

no reception to receive calls from my mobile. no room service

we enjoyed a drink in the bar when we returned, breakfast was delicious

liked the nice bright room and style of the hotel. breakfast was good

got a pizza via room service and honestly the pizza was incredible

great friendly staff. good gym and pool and super location for haydock races.

me, my wife and my 2 kids couldn t move after eating which is great

00 for parking

pool, staff and breakfast.

information re wifi code

amazing room, great bath room and fab shower. helpful staff and plenty of parking

nice sized room, big bed, plenty of parking.

wifi kept doing out but other than that it was great

food was good and parking was easy

nothing much but had gym

lack of alcohol in the bar for cocktails, not alot of choice of cereal

was very good as we had long days ahead of us at the open golf at hoylake, the second morning travelled to leeds bradford airport for a holiday to bulgaria

allowed early check in , very very pleasant, staff on night bar also very pleasant, morning staff helped me taking my partner and my breakfast to our room so

allowed early check in , very very pleasant, staff on night bar also very pleasant, morning staff helped me

the fact the gym needed up dating and it cost to use the pool

to pay to use the gym & swimming

gym staff great

loved the spa and the food in the restuarant

the bar area was lovely and the staff were friendly and helpful

say great place to say lovely rooms evening meal was brilliant a special thanks to the bar man he worked so hard, highly recommended the food in the pub,

staff welcoming bar area very comfortable

personally cooked by bar manager, david, who couldn't have been more attentive

car park was close and we could access our room from a side entrance without walking through the bar and restaurant

a big shout out to dave the bar manager who was amazing

the gym was available to use and i will use this hotel again

parking area has enough size for my car

all staff were very pleasant. the food was very good. lots of choice for breakfast.

late bar and friendly staff, clean spacious room

parking was easy to find and easy to arrange

friendliness of the staff they were all really nice kelly in the bar she was so lovely and can't wait to stay again would definitely recommend to friends and

staff, reception, room, free parking

ticked all the boxes for me very clean great staff the parking and location was perfect i will be back

comfortable room, excellent value with lots of parking

the atmosphere was great kelly the bar lady was so welcoming the room was a good size

such a beautiful hotel and excellent staff, def value for money and late check out was greatly

leftover food in hallway from room service

room service could have been quicker & internal phone to reception did not work which several walks

the swimming pool was great and again very clean

pool could have been better it was small full of noisy children and half of it was roped off for kids swimming classes, so not a lot of room for 2 people to do lengths at the same time