location, friendliness, pool and facilities.

the gym lacked equipment. steam room was out of order

free wifi well sign posted in hotel menu ect scan codes

room was nice and spacious, wifi was good and free to use.

to pay to use the gym & swimming

wifi is free fast and strong connection

sky tv sports not a area set aside for kids with some boardgames, books, jigsaws and colouring activities like in some other img

hotel we went swimming and used the gym facilities breakfast is very good with a good selection

pool, staff and breakfast.

top breakfast, good location, great staff, good gym and pool

only used the breakfast bar and that was good as it was hot

frm receptionist to bar staff was excellent amazing customer services

location , ideal for liverpool and southport , good parking onsite ,good pub just across the car park

room service facility at least until the kitchen shuts

time within 45mins room service knocked on my door whilst i was sleeping to see if they could clean the room

i ve had the room service meals which were lovely

spa facilities very disapointing run down shabby looked unclean

ample parking

not a single bad thing to say about it staff was lovely the guy at the pool and gym was awesome very polite facility s are to a high

was a wonderful stay and it is somewhere i will be going again , has early check in at 14:00 and late check out at 12:00 with no additional cost

lovely to walk into a nice warm cosy bar area

nobody at the bar to check in for quite some time on arrival.

girl on at bar / reception is one of the most friendly people you can meet

free wifi a little poor but not to bad

also had a couple drinks in the bar which was lovely

room on the upgrade spa was lovely especially when it was dark with low lighting at the

the spa facilities and proximity to the wbq station made it our choice of

one night - all our needs were met - very comfortable- the bar area good and enjoyed the swimming pool

comfortable rooms, good wifi, great facilities, easy parking, easy to get to m62 and m56

great gym and pool wifi in the room would not connect so had to use my own 4g.

very dated, no air conditioning, sat night went outside and loads of kids hanging by the door as a prom taking place, alot of screaming and revving of cars, couldnt sit

we paid for a gorgeous evening meal and a really nice breakfast

good location and free parking, value for money, clean & tidy, staff friendly and helpful.

00pm reception lady was lovely , bar staff were great lovely sitting in the outside area at night atmosphere was great bed was so

the reception & bar area are beautiful, the staff friendly & helpful. the beds very comfortable.

ad to ask) no menu in room or information about restaurant opening/closing times or

good car parking facities

this has been the first hotel that hasn't charged me extra for room service

nice sized room, big bed, plenty of parking.

location was perfect for what i wanted. wifi was strong. nice welcome from staff

bar closed a little earlier than i had been told it would

unfortunately we were too late for food but later on enjoyed the bar facilities

good location. lovely pub. bar staff friendly. food excellent.

everyone working in either the hotel or bar were lovely

great bed big tv quaint old bar area. nice bathroom great location opposite station

wifi amazing

we couldn't access the free wifi in our room, again we didn't complain as it was not the biggest factor for our stay

was not 24 hour room service they wouldn t serve us in the bar because we hadn t reserved a table

great helpful staff and lovely breakfast had a great weekend was lovely

parking and wifi was free. i would stay again.

staff very friendly and helpfull. good wifi. cheap

bed linen and bathroom were clean and comfortable. hotel wifi v quick.

the location was good with lots of free parking

easy to find and good parking for a van

the very friendly staff, location and free parking.

parking is easy

had a long journey but the bar staff and kitchen staff managed to get us a bite to eat

had a g&t in the bar shortly after my arrival

i liked the hospitality and the interior decor of the lounge bar and function room.

were informed that the coffee machine would be available in the bar from 11:00

lovely bar and restaurant, breakfast was lovely

great pool and good that kids were welcome to use it. the bar and restaurant is good too.

pool and bar and very helpful

only one small complaint was the restaurant running out of items for breakfast.

was wonderful except for the room service

banners and decorations under our beds, would have liked a fridge when travelling with baby and kids for milk

stay for me and the kids

excellent, very welcoming with a great breakfast!

the music in the bar both on the night and at breakfast was spot on with some superb music

we even had an option for late check out, which we took an advantage of as we returned quite late from event we were

this wasn't manned at the hours we were there - so we checked in and did all business through the bar staff

great pool/spa facilities, lovely breakfasts and comfy beds in spacious rooms.

kids loved the

great swimming pool for kids, decent sized room and very clean

comfy bed, plenty of hot water. nice temperature in rooms. room service food great.

wifi availability around hotel was excellent, as was leisure suite and pool area.

kids had space

of 2 adults and 2 kids (4 and 13 years old) liked location, we were travelling towards lake district and motel is

bed sofa was uncomfortable for kids no tea or coffee making facilities

easy access to ev charging point. very pleasant staff.

the little sofa bed for the kids is very uncomfortable

ladies on the bar saturday afternoon when a group of people were leaving turned the tennis off for dance music

had to go to front desk for room service as phone in room not working

easy to find after a long journey, plenty of parking and front desk was welcoming.

very friendly staff,lovely breakfast,plenty of parking,perfect as a base for the grand national

also loved the gym and pool

friendly staff, clean rooms, bar food good too. didn't have breakfast

was no spa available, the pool was closed down however this was not stated anywhere when booking

nice clean pool area, good gym

there’s a good range of dining options available, including a restaurant, a more informal bar menu, room service and an on-site café

gym is well equipped and modern, working area in lobby with cafe was useful with very friendly

good size room breakfast was fantastic

spa included was lovely

breakfast was excellent. the spa and pool were very good.

order-to-room service didn t seem to be in operation

wifi dropped off quite often but nothing major,

spa closed early

very quiet location with excellent bar and good menu

friendly staff especially in the spa and reception. parking great and nice food.

bar prices were pretty fair too

wifi was 7 extra if you wanted to use your own netflix account

access to the swimming pool sauna and jacuzzi was all very clean room was beautiful few little extras bathrobe and

we wanted a lovely long lie in as when you have 2 kids you don't get it often, can say we didn't get it on sunday morning as the drier woke us up

wifi was a little slow. the building was a bit of a labyrinth

the pool made it for the kids

lots of parking spaces around the hotel

mom journey home after his fight so we arrived just before 12 i was advised we couldn t have a late check out as they was fully booked arrived to room 175 and i felt like we was on a night club

for a late check out the night before and was told i can pay fee when i leave, this was not conveyed to

large parking,place to take dogs out room fullfill.me expectation

limited facilities. no restaurant, bar, room service do to covid.

not enough choice on breakfast as some people aren't able to eat what you offer

allowed early check in , very very pleasant, staff on night bar also very pleasant, morning staff helped me

we had a drink in the bar before heading to bed and we ended up booking breakfast as well which was easy to sort out and

allowed early check in , very very pleasant, staff on night bar also very pleasant, morning staff helped me taking my partner and my breakfast to our room so

were lots of kids there running around and doing gymnastics in the reception / sitting / eating area

lack of alcohol in the bar for cocktails, not alot of choice of cereal

the hotel is lovely, staff so helpful and friendly, love the little play area for kids indoor and outdoor and breakfast is great

mpared to closer airport hotels

friendly and helpful staff, large comfortable room and fantastic facilities inc free use of the gym

good sized room, easy parking, close enough to the airport and very reasonably priced

the gym was very well equipped

stayed two nights, we absolutely enjoyed the spa and gym facilities

the spa was fantastic and beautiful breakfast

room service was a long time, they got the pizza wrong, replaced it within 10 mins but it was then

stayed two nights, we absolutely enjoyed the spa and gym facilities

we used the pool and gym and enjoyed both

set in beautiful grounds and ample parking

excellent wifi

kitchen is well-equipped too

if i have to comment negatively i'd say net in the lodge kitchen needs freshening or changing ..

your own parking space outside the lodge

lovely contemporary room overlooking the canal . lovely bar with live music friendly staff

the bar restaurant was such a good vibe x and when i went to my room it was so unique x

lovely room. bar and restaurant on site. very clean and comfortable.

the location is great and within easy walking distance of a decent selection of bars and restaurants on monton road, or of course the riverside has it's own restaurant and bar but

noisy with the rooms being directly above the bar and restaurant but did quiet down after all was closed up

as none in the room (we were there 2 nights) that was fine as some were left while we were in the bar but room was not made up next day and we had no toiletries (unlike other rooms) the whole stay

room was lovely, the bar and food was excellent along with very friendly staff

mechelle was also very helpful with all the company at the bar too

clean. early check in. great food

the food was first class both the evening meal and breakfast, the drinks form the bar were excellent and good value for money even a good selection of real ales on my visit in good

£50 refundable deposit and bar is a little lacking for drinks

breakfast was very good with plenty of choice

staff were nice and there was a mini gym

no weight machines in the gym

breakfast was brilliant, rooms clean and comfortable and staff couldn't have been more attentive on

hotel perfectly located for early flight next morning

negative points though: 1) unfortunately, since years, this hotel has problems providing wifi

choices are expensive and very limited

staff, good value for the rate paid, comfortable room, nice bar area, nice little fitness suite

room service or mini bar)

the room service took over an hour to come which was not

a long breakfast sessions, so didn't have to be up too early

the location and the hotel being an old terminal building brought so much character, the kids loved the planes on the runway which we sat next to having drinks and breakfast

beautiful building, staff all very friendly, nice bar and very clean rooms.

breakfast is always nice, plenty to choose from and all in abundance. friendly staff.