staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

the bar area was very comfortable

a mini bar in the room is advertised but there was nothing in it

high-speed wifi. close to city center.

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

aircon wifi parking lovely leafy location clean towels and

wifi had some downtime

well supplied continental breakfast with gluten free options (on request)

the courtesy of management due to a late check out i didn't fully comply

they didnt have eggs available for breakfast

the hotel was packed with people. i always found a table at breakfast but just.

breakfast was excellent

staff is very supportive, and the rooms were super clean and every day we had room service

adjoining rooms for the kids as well

secure garage parking in basement, was great for my moto, tight for cars

to motorway and easy to find with plenty of parking

parking outside the front was very straightforward, although we were told there was also hotel

has parking inside the building

wifi

warm welcome bar and restaurant on site.

locatie, easy acces to metro to madrid goodwill breakfast.

breakfast was continental but still nice and very tasteful

pretty good breakfast, complete and a good value for money.

staff, good breakfast, bar & food available

english breakfast tea bags. although earl gray tea was available

late check out mas tarde

booking day and we haven’t received any prior information: this was a high expectation for our kids after sightseeing the whole day

my kids couldn’t come to breakfast that morning since they were taking the train and i was not

the bar closed too early ud83eudd23

great location, good wifi, very big room,

room service menu does not offer breakfast options

amazing breakfast every day, the bar, lobby and pool always have a good atmosphere

breakfast was

if there was an offer of disposable underwear for spa this hotel was 10/10

the room service food was amazing, limited, but still amazing

gym 3/5

rude staff. no room service. no coffee or food after 10 am.

+location +tidiness of the rooms +room service

there is a decent desk and good wifi

wifi

i didn t like that they didn t have a laundry service. they also didn t have room service

the junior suite was great! clean rooms - spacious. perfect for a stay with my kids.

no bar. but a lively bar down the street.

was great, but i recall the hotel laundry services to be quite inflexible with timing

connected by a part of the hall way that could be closed off which was very convenient with small kids

we had two interconnected rooms which were good enough for a family including two kids

kids

great quality hotel, rooms were excellent, good gym fantastic pool great restaurant.

staff were very accomodating good location, clean and modern, my kids enjoyed the pool.

the wifi worked well and the rooms were kept very nicely

great pool area, very clean and staff friendly and very helpful

breakfast , alex on the front desk very helpful ,the staff on the bar need to work very hard with room service

a few more options on there room service like individual scrambled eggs, yogurt with berries and a good green salad with

family ‘suite’ was absolutely brilliant for 2 adults and 2 kids and could have actually fitted 3 very

limited hours for children in the pool/spa area - only 10am - noon.

limited hours for children in the pool/spa area - only 10am - noon.

one night i had to beg for someone to prepare the sofa bed for the kids

there should be wider choice of dishes in room service menu

the bar and breakfast areas were divine, and the rooftop bar and pool were a lovely bonus

the roof top bar and pool could do a tiny bit more in terms of service and the pool.

location, decor, staff, breakfast, laundry

the kids were running throughout the whole floor at night

we very much appreciated the early check in

to improve breakfast by adding some american food like bacon and eggs

there were kids running and yelling in the hallway and on the stairs for hours

very convenient. the room was small but clean. the breakfast!

they can be more better in room service

perfect location, tasty breakfast, lovely staff

wifi was good

loved the breakfast, the shower, the comfort of the bed, the little balcony we had connected to the room,

really close to all attractions. lots of restaurants close by. good wifi and very clean.

breakfast was good with a fair choice of food

nice breakfast always worth it

clean room and great ameneties. good breakfast and nice staff.

also pool is available

walking distance to the metro, a few good bars close by, a fridge, good wifi, economical and clean

not a cheap hotel to be honest but the wifi in the room was not enough to jump on video calls

the pool is really small - more like a splash pool but ok for what we needed.

the bar staff were excellent & very friendly & helpful though

wifi speeds could have slightly been better, nothing much to complain about.

eaning, other guests) very limited room service menu