to motorway and easy to find with plenty of parking

spacious. nice bathroom. parking available. good value for a night stay while traveling.

parking outside the front was very straightforward, although we were told there was also hotel

has parking inside the building

wifi

staff is very supportive, and the rooms were super clean and every day we had room service

locatie, easy acces to metro to madrid goodwill breakfast.

staff, good breakfast, bar & food available

freshness of the breakfast. very friendly and helpful staff.

busy area- bar food terrible (horrid white bread sandwiches and crisps) breakfast ok parking space for

breakfast was good and the price was very good if you think on everything that the hotel provides

late check out mas tarde

it was spotless, staff super friendly, excellent soft pillows and good continental breakfast

the breakfast and the friendly staff were great !!

breakfast is not bad, but could be better, did not have any cheese or ham, but the pictures showed

the breakfast was excelent and all the staff was very friendly

very comfortable bed. cleanliness. perfectly adequate breakfast.

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

a mini bar in the room is advertised but there was nothing in it

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

the bar area was very comfortable

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

aircon wifi parking lovely leafy location clean towels and

high-speed wifi. close to city center.

wifi had some downtime

modern rooms, good breakfast and refreshing pool

comfortable well ventilated quiet good gym for people wanting cardio equipment

room service is only at specific hours starting 1

large, quiet room with scenic view over the city; decent gym.

wifi is terrible food is subpar nothing around the hotel

laundry is very pricey

very good wifi which is rare thing in europe

that the bar was closed

breakfast and laundry

modern, very comfortable, spacious bathroom, super-fast wifi, excellent breakfast, pin-drop quiet

large bed, it was very clean, daily room service, fabulous breakfast, room was quiet, air

i didn t like that they didn t have a laundry service. they also didn t have room service

wifi required to sign-in via a web interface

the bar area was also comfortable and all the staff were friendly and helpful

was unable to log in to wifi

was extremely unclear that use of the pool and gym would incur an addition charge, i have never heard of a hotel not including the cost of the use

the pool is open from morning until night but only from 2-4pm for kids

bel on the doors)

room service takes some time but still amazing.

40 euros is too expensive for a burger and a soup with room service, but very

the gym rules

was awful, just got low quality wifi in the shower area, internet is a basic needs, i got better internet in cheaper hotels than

great service and great staff. juan at the bar was great.

wifi is terrible

could not fault anything - apart from the bar closed at 11

staff super helpful. gift for kids on 3 kings. location was amazing. family room was awesome.

location, good family room with bunks for the kids, massive bathroom with separate tub and shower

also the kids tv didn't work, although not a big deal as they had their tablets but still not nice

we did not have breakfast...too expensive. staff was extremely helpful.

central location, helpful staff, clean room with a nice view, good breakfast

not a cheap hotel to be honest but the wifi in the room was not enough to jump on video calls

wifi speeds could have slightly been better, nothing much to complain about.

the wi fi was also very good as was the breakfast and bar onsite

was no room service and the car park was quite difficult to find even with an 8 page print out, valet

could hear everything happening in the corridor and rooms

concierge roberto was extremely helpful. the rooftop pool the bar and courtyard

com ; calling from room to reception and room service needs to be improved

very tiny gym for a property of this size rooftop pool was small but heated so could nig use

location, decor, staff, breakfast, laundry

going to be an option for us), and we were even provided slightly misleading information that room service was would not be available on the 31st dec, which proved to be incorrect, as it was

a few more options on there room service like individual scrambled eggs, yogurt with berries and a good green salad with

liked the location, the staff the restaurants' the room, the room service, the facilities like spa and pool, everything was perfect the most delicious big variety breakfast, excellent lunch and

i would come back late to room to find there is no water, and room service is till 11pm)

spacious and beautiful room

the spa was not free to the patrons of the hotel

the room was comfortable and cozy. room service every day. good breakfast.

location was great. the staff were friendly, especially vanessa. the breakfast is very good.

the breakfast was healthy and very good as well

good wifi

wifi not great

layout of the room was perfect for our family of 4 (2 kids ages 10, 12)

plenty of room for all of us-including the extra half bath, and the kitchen, really made our stay in madrid perfect

there is also a kitchen inside room if you want to

great location, wonderful big room with two windows and a kitchen

the room had a kitchenette

there was a little gym in the hotel which was nice, small, simple but have basic things and some free weights, def a

hopefully next time we get to use the spa facilities

did not eat at the hotel as breakfast was very expensive for what it is, and sadly the spa had not been built yet which was my only real let down

nothing other than shame the spa hasn’t been finished yet

breakfast was really good, hotel was very clean, and there was a nice big gym.

we opted out of breakfast since there are so many places to eat around

very central. smiling and kind staff. they accepted our 1 hour late check out request.

the breakfast was exceptionally healthy and tasty

the staff is friendly and their breakfast is amazing

good breakfast

great to go around madrid,lot of places to visit short walk away staff very helpful,room service by maids good,breakfast,good choice,hot and coldif we went

a national blackout in petit palace hotel it was possible to charge our phones and the wifi was working

are travelled together with two kids an stayed comfortably in one family room

the last day they have problem with the wifi

do not appreciate the attitude of this person younger than my own kids

wish there was a way to get laundry done there

fabric dust from laundry worsen my allergy

laundry fees are decent