get a lot further in our summertime readings and soaked up the hot sun and views from the outdoor pool and hot tubs

the staff was nice and they only charged 5 dollars for the pet fee.

price, location, cleanliness, and breakfast!

room we were put in near laundry room

later,walkdown to check in,asked for different room,my room smelled as of dirty laundry musk

the grounds were strewn with garbage and cigarette buts, the garbage cans were overflowing, the laundry room was also dirty and strewn with

breakfast is just okay

very clean and comfortable. cute pool area. safe and convenient.

breakfast was good, location was easy to get to and from,

breakfast was plentiful, hot and healthy

dust bunnies in the corners of the room, toilet paper was open, there was still cleaner chemicals pooling in the tub

wasn’t much to breakfast. just cakes and coffee. no fruit.

i ask for 1 more hour, late check out

friendly staff great breakfast has machines to do laundry

friendly staff great breakfast has machines to do laundry

fantastic breakfast. people were very nice. convenient location.

the only negative was the pool wasn't open.

general, breakfast was very good

pool open

the hotel had a very nice pool and because it was very hot any of the guests took advantage of the pool

cleanliness and breakfast

pet fee was outrageous at $45

45 dollars per night pet fee.

no free breakfast and higher pet fee than i was told

lovely but pet fee is exorbitant

was excellent except you forgot to include the $45 per night pet fee that was assessed

clean and nice parking . pet friendly and only $20 pet fee. good breakfast.

there is a pet fee though, but it was expected and cheaper that other hotels around

reasonable pet fee

decent breakfast, good location

was ok, juice, tea, hot chocolate for the kids, had by english muffin with peanut butter each morning and the kids enjoyed the waffles

charge for pool- $85/day not included in resort charge and pool not available on weekends unless you book a

spa, golf and sports complex

though expensive), and the spa was unbelievable

the clubhouse and golf facilities were a bit run down and did not match the beauty of the course

housekeeping and room service is second to none

friendly staff, delicious breakfast and comfortable bed

lovely inn, comfortable bed, updated bathroom, breakfast in the morning was delicious

breakfast every morning was amazing

the breakfast was excellent as well.

it was walking distance to grive park inn for the spa & restaurants

friendly staff, laundry on site, small kitchen in the room, pleasant breakfast.

i was surprised with the kitchen

the entire hotel seemed quite new or newly renovated, including pool and gym, very pleasant staff, especially housekeeping and breakfast staff

comfortable/ clean/ great location/ kitchen was great

i enjoyed having my own kitchen, if i wanted to cook

loved the layout and open spaces. breakfast and coffee bar is exceptional

the gym location of the gym

noise made by the other guests, specifically a group of kids

it has laundry facilities next to the swimming pool and work out room

pool could be a little warmer

was good, breakfast was filling, nothing was left out of the menu that i would have wanted

clean and comfortable. breakfast was good and the staff was friendly.

the breakfast experience we had is like none other in comparison, having an amazingly high quality of

very friendly and welcoming, complete breakfast, outstanding, bed super comfortable, softy pillows

clean, very good breakfast and coffee. as a solo traveler, i felt very safe.

pet fee is ridiculous! $150 smackers!!! wish booking.com would have let us know!

$75 pet fee was too much. parking should also be free. room was smaller than expected

decor, ability to use our own streaming services (netflix and amazon prime), very friendly to our pets (since the pet fee is $75 per stay for up to two petss it would have been even more affordable

we loved the color palette the details in the room, great kitchen

i admit being surprised to find a laundry on the first floor, near the registration desk and fitness center

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry facilities are in the unit with detergent provided

great location, large rooms with full kitchen

thin--we heard everything the people upstairs were doing, from casually walking around, to doing laundry, to arguing, to having sex

the kitchen and laundry were an added bonus

traveling as a family the space was perfect — including a sitting area as well as kitchen

is a great little hotel with full service rooms that include washer and dryer and full kitchen

there is no room service offerings but great access to amazing restaurants.

bed was extremely comfortable view was nice bar was pretty

online states a mini bar & room service

we had drinks in the bar each evening. loved the atmosphere -- live music was great.

liked the location, we like the outdoor seating area in the front of the hotel, i enjoyed the fitness room

location , the staff, the rooftop bar , the decor esp the library and make your own lavender

wonderful roof top bar and restaurant

the upstairs bar is fun and plentiful

location and having restaurant and bar in house.

it is convenient and we appreciated the laundry facility

i'm glad the gym was not busy otherwise the massage might have been interrupted

we didn't get a chance to check out the gym but was too busy having fun on our stay

the gym has pelaton bicycles

we got plenty of great restaurant and bar recommendations

room service for breakfast

no pet fee for servicecanimals

the property is dog friendly with no pet fee which was awesome

no pet fee is wonderful, and staff were pleasant

the ladies at the bar were fantastic! the drinks were delicious and the room was perfect.

our room was on the 3rd floor and we had access to the pool area with our own outdoor seating

and surprise of pet fee , added during cost after booking/choosing pet friendly room

complimentary morning coffee bar in the hotel lobby

- my mimosa didn’t come out until 15 min later - apparently our server was also bartending

the spa treatment was superb

no sink at coffee bar or microwave.

we loved the perks of having a breakfast basket each morning and the complimentary jeep service

the location was excellent and the breakfast basket was a nice touch! will definitely come back.

even nicer was the fact that when one person in our party who does not drink alcohol went to the bar to purchase a soft drink, there was no charge

free refrig snacks were a nice touch, and have i mentioned our breakfast basket

awesome breakfast

went to the roof top bar for a drink after standing in line for 15 minutes and watching one bar tender talking and

they have a rooftop bar with an amazing view and a speakeasy down below in the basement

roof top bar on the ninth floor was excellent.

the roof top bar said it was open until 11pm and closed at 9pm, on a saturday, valentine’s weekend

from location to design choices and the roof top bar to incredible restaurant

when i booked the hotel there was no mentioning for parking and pet fees

was listed as pet friendly, but no mention of a fee in listing/advertisement/or check out

only offering valet parking for $30/night was unfortunate. $75 pet fee seemed a little high.

even though we paid the extra pet fee, we were given seating at the very front entrance with our dog

there was also a problem with a pet fee requirement which was not stated anywhere on our confirmation

check in they did not have us in pet friendly room which i requested at booking

we picked this place for its reasonable pet fee and location and weren't disappointed

we traveled with a pet and it was such a reasonable pet fee

location, outside balcony. good breakfast. late check out.

hotel needed renovation, some wall outlets were loose and did not feel very safe for the kids

breakfast was awesome, location, and the bar area.

loved the divided two rooms to have kids separate on sleeper sofa

we got there, the pull-out sofa was not made for the kids

breakfast was off the charts wonderful. location was great!

great breakfast.

however, the pet fee is pretty steep

the two women on staff were incredibly rude and short with me when a question arose about a pet fee

dollars for a pet fee and a 60 dollar handling fee which makes any advertised bargain deal from a travel website

i was also quite surprise at the $100 cleaning pet fee when my dog is 10 pounds

the required nonrefundable pet fee

attention to detail at breakfast

great location. very friendly staff. yummy breakfast every morning. welcomed our dog!

had pool and hot tub

facilities were clean, and my kids loved the pool

very nice outside and in nice breakfast room fireplace

room service breakfast had good options and was delicious

food was gourmet from breakfast, to in-room service, to elegant dinners

the restaurant and bar has a good selection of food and drinks - while we were there we saw a lot of families with

the bed was extremely comfortable and we ordered dessert room service and were not disappointed

was a beautiful hotel, the staff were so polite and kind; from the front desk to the vallet and room service

there was also a very inviting inside heated pool and a outside fire pit that was nice to sit at in the cool evenings

clean; quiet, breakfast was great. easily accessibility to biltmore.

parking was a little far then i was expecting.

breakfast and room excellent. plenty of room

indoor pool

pet fee was low compared to other chains

was not aware of the pool and spa until getting there, so we did not pack any swimwear

friday’s on site, nice pool and gym. easy parking, beautiful hotel. great breakfast

interior, very friendly staff and nothing like having a restaurant bar that you can walk to

pretty grounds, pool area kept well water bottles in our room

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but they are expected

great location. upstairs bar was wonderful at sunset and restaurant was delicious.

gym was not open yet after the hurricane

the golden hour restaurant was excellent and the rooftop bar a great location for relaxing with a cocktail

high $50/pet fee

the pet fee

for years at another hotel in asheville but country inn & suites were so accommodating and the pet fee was so affordable with our dog that we have a new place to stay from now on

btw i think a pet fee of $ 30

pet fee too much especially staying for one night

beautiful hotel/resort! very friendly staff. loved the room service.

we booked a room for two adults and two kids with breakfast included, however they wanted us to pay for two out of four breakfasts

wifi was abysmal

the adjoining rooms we requested and the hotel was full that night but they helped us get a great parking place and gave us free breakfast

ambiance and clean rooms with comfortable beds and a great gym.

excellent area and close to friends staying in down river rv park

the free breakfast was so much better than most hotels ive stayed in and they were constantly cleaning and

at breakfast

indoor pool, grills, workout room

breakfast was very good, lots of fresh options

pool wasn't heated as advertised

breakfast was only instant oatmeals and protein bars

breakfast was packaged muffins, granola bars, and coffee

didn't have breakfast.

went down to get a little bit of breakfast at 8am and there was nothing but oatmeal packets and 2 muffins

the bed, kitchen and bathroom were clean.

breakfast was good--loved the

heading down for the free breakfast and i was shocked to find 16u and 18u girls softball players everywhere

parking bays too small.

the fitness center was so far away and that you had to walk through the whole hotel to get to it

the breakfast was very good and well

was charged a pet fee of 75$ as i was checking out. expectations were not probably set.

clean! great pool!

to check in smelled clean although we did not go, i liked it had a bar area that served snacks and

breakfast was good, could have used another meat of some sort and the egg and cheese omelet was a

the gym was large and well equipped.

pet fee, toilet paper is really scratchy

was upset about the pet fee

not made aware of pet fee until after we checked out and were home

only issue is that booking doesn't tell you that pet fee isn't included

we had a pet friendly room and paid the extra pet fee