there was a restaurant and bar downstairs, and the food and drinks were quite good

property was a homely feeling with bar downstairs that served food didn’t even need to leave to property unless adventuring

scotland the rooms comfortable it’s well situated and food is usually good and having a bar you can drink and fall into bed no need for taxi’s

excellent food. nice bar area. friendly staff.

in at the bar area, there was a bit of a wait for keys

i love that there is a restaurant/ bar built into hotel , makes for wonderful night caps and can walk up straight o your room

every single one of them from reception to bar and restaurant were welcoming, friendly, and extremely helpful

nice room, clean, bar and restaurant excellent, friendly staff

of us stayed one night at the richmond park hotel as we were playing golf in the area

easy parking and near lovely golf courses and sights

extras for kids meals

kids meals was nice to see an effort made to give a better class & smaller adult version of food

very comfortable stay, including restaurant facilities. beautiful swimming pool.

love the pool but feel it would benefit from a jacuzzi

sparking water available to refill was great

comfortable room to spend a night away as a couple without the kids

we always got breakfast with room service and the staff was always smiling and very nice

a good gym that was open early in the morning. nice breakfast.

we enjoyed the pool and spa experience, and woodland views

noisy neighbours. kids and adults shouting/playing until 1am. corridors noisy with banging doors

food was great and looked after the kids well

good bar at location as well with friendly

great bar downstairs

room, bed and bar very good. staff very welcoming

the bar was beautiful and the rooms spacious

the bar & restaurant staff were amazing

lovely hotel nice clean decor lovely staff with an attached bar /restaurant serving lovely food and

nice place, lovely and quiet with a great bar and amazing indian food menu

there is a restaurant and well stocked bar within the hotel and the menu suited all tastes, there was a children’s menu too

right next to the restaurant and bar area which allowed dogs

the large kitchen; the absolutely fabulous staff and the general location.

shared kitchen which was packed a few times

also has a laundry service

we took the time to talk with other guests in the kitchen and it's so interesting to hear their stories

stayed at the hotel as went out every day but it was great, only thing i would change is the kitchen having to share a kitchen that was hard with 2

very luxurious bathroom, big tv, the kitchen and laundry facilities are a great touch

great having use of a kitchen and laundry

loved the cleanliness of the room, kitchen and laundry access and the staff was friendly, welcoming and helpful

beautiful big bathroom (best bathroom we have seen in scotland), plenty of parking and even a laundry and dully equipped kitchen you can use

good parking, easy access , kitchen and laundry facilities

breakfast is very good

the breakfast was, wow

breakfast was first class even with two young kids making a mess very understanding staff

it was all very relaxed and made super-easy with our dog in the bar area

the member of staff tried to be very helpful but the kitchen let her down

wifi in our room was quite low strength

wifi was open, not secured and my computer would not connect

staff was very professional, whether at the front desk, room service, or in the adjacent restaurant

room service excellent good big portions very quick service and delivery

cooks bar and kitchen was excellent value for money, the food was fab and you just got to try the sticky

magnificent views over golf course

nice breakfast, very dog friendly, lovely golf course

only minus point was the slightly different levels between the bar and the breakfast area which proved a trip hazard and needs to be identified more clearly or

and have reasonable expectations, that as the primary function of the well kept grounds is a golf course day visitors, and an odd delivery, arrive early

were very helpful and friendly especially a young lady who went out of her way to provide good bar and table service on her first day in a new job

the hotel even put in an extra bed for us so the kids had a bed each

great set up up in the leisure club and the kids loved the swimming each day

unfortunately couldn t use the spa, blame the hangover but planning on returning and using the spa on our next stay

facilities were very good and clean the pool and the gym were very good food was tasty and breakfast was really nice with plenty of choice staff were

did not like options on room service

kitchen was good but only a handful of plates and other kitchenware

place with kitchen facilities next to our room

and drinks there so many times over the years never been disappointed the young lady behind the bar with the dark hair is a credit to your establishment i wish there were more people like

nice bar with lovely food

drinks at the bar first night

parking

very pretty house inside a beautiful park, the owners are very friendly, plenty of parking.

in my bedroom (which was really a suite) wifi was a little slow - so in the evenings i mostly worked in the magnificent drawing room - wifi (-)i couldn't get onto wifi at all (-)wifi could be improved. when on business good wifi is important. (-)get onto the wifi - there were 3 possible passwords, tried all 3, i possibly typed in wrong, but lost interest (+) no issues with wifi during our stay (-)wifi could be better in rooms (+) wifi issues, but could get online in lounge, with free whisky, so emails completed with varying (-)wifi in the room would be good as signal isn t very good (-) wifi strength was not strong enough for me to work in the evenings (+) good wifi

stayed in the attic apartment and the kitchen was filthy , drawer front had fallen off, dishwasher still had dishes in it , worktops

great bathroom and shower really useful small kitchen with all you could possibly need for a quick snack or microwave meal

views from the restaurant/ bar of the new bridge

google gym, nice restaurant. good friendly staff. railnlink just 15 minutes walk away.

times during the daytime, parking could become tight given the large number of contractor vehicles on site while engaged in

warm welcome hot cookie complimentary on arrival just the staff were excellant breakfast amazing

the gym

the gym and spa were accessible without paying extra which is always nice

and grounds were beautiful, spa was fantastic, food was the best food we have ever eaten, staff were amazing

self contained with restaurant bar and gym spa on site

unfortunately we left it too late to get booked in for a treatment but pool area was still really good

the gym was great too

terrible quality of food at room service . tv didn t work

with two children, the fold out couch/bed mattress was too thin and uncomfortable for the kids, they had a poor nights sleep

staff were very helpful. the room was lovely. breakfast was a great choice .

staff were friendly and very helpful on arrival and departure, the menu was great and breakfast was outstanding

no room service available

the hotel was maintained well with an old fashioned charm we liked sitting in the comfortable bar and the dining room was very elegant bed was really comfortable the hotel gave all guests

arrived late after food was finished and they went out of their way to ensure i got room service

the staff were super accommodating, putting both a z-bed and travel cot in our room for our kids - and the room still had plenty space for manoeuvre

room, great location and plenty of parking even for a large van like i had

restaurant very nice, close to centre, good parking

would be nice to have 1 or 2 items on a kids menu

bar, gym and seating areas

i could get early check in which really helped me a lot

nothing really, maybe gym could be bit bigger i was happy enough with the equipment.

lots of people hanging out in libby and bar area enjoying

we used to pool and steam room, both were clean and well maintained

the staff were so friendly and helpful. i loved the swimming pool it was bliss.

it team were brilliant, as i had a problem connecting my ipad to wifi, but they sorted it out for me quickly

poor choice of fresh fruit salad for breakfast.

great staff all round pool for kids

bar has a good selection of drinks and the quote so you could have a decent conversation with our

lacking of bar and food staff on sunday evening/ night.

lady on reception was accommodating with a late check out this morning 5* service thank you for a lovely stay

price of the room was a bit priced for 2 adults and 2 kids

that was very helpful for kids meals

we got breakfast on our last day and the selection was good

i got in touch beforehand and requested early check in which they arranged, and then they helped us with parking, trams, etc and even made

women lady in breakfast desk counter

the 3 bed is above the doppelbed and it is advised to not to be used by kids under 6 years

clean and comfortable and bonus got an early check in and helpful friendly staff

the swimming pool needs some tlc.

also having access to the gym, pool and spa during the stay was very nice too

also having access to the gym, pool and spa during the stay was very nice too

the hotel has restaurant and bar and swimming pool and gym

3 per hour for wifi

my kids were put in a access room with a shower floor that flooded every time they used it

great hotel nice and quiet no noise from outside and fab breakfast

my kids were put in a access room with a shower floor that flooded every time they used it

don't do room service but the restaurant staff were very kind to bring the food up to the room as they were

can also take meals to your room tho no room service

in the restaurant which was excellent as our dog was very excited with the food coming out the kitchen, so this kept her amused allowing us to eat

the restaurant and bar downstairs is really good

room and en suite were a pleasure to use even though the torfin is a bar and a lovely one at that

we ate at the bar in the evening

the room available for a family with 3 kids and the practicality of the kitchen

welcoming staff, fantastic breakfast and comfy bed

and working, so with a bit manoeuvring of a desk, i could do this quite easily, with super fast wifi

wifi wasn't great

quiet area, plenty of parking, comfortable bed, huge room and bathroom, and a nice breakfast.

all food really good bar well stocked all staff very efficient and friendly

wifi is non-existent in my room

staff and a brilliant restaurant and bar with the best locals you could meet

a rude/racist man in the bar but you can't judge the place on its clientele in this way...

clean, comfortable and friendly good value for money, free parking wad a bonus, would stay again

lots of parking, big comfortable room, convenient store and food options closeby.

even allowed early check in

comfortably rooms, great breakfast good showers

option of booking an early check in would be good, although we did arrive slightly early and room was ready, so not a

and clean and offered a nice view of surrounding buildings and some attractions - we were late to breakfast and the staff still let us fill our plate and even offered us additional drinks and food

the breakfast was filling, the staff there were so kind and helpful.

tight parking spaces

also, i wanted to order food on our first night up for room service, and to have water as well as we were partched

beautiful design, nice bar and restaurant

service was great and room beautiful, great to have free parking too

stunning bedroom, bathroom, bar and building in general

they accommodated with a slightly early check in and a twin room as requested

bar facilities was good and reception staff was really helpful and friendly

location very clean , staff excellent, very friendly bar tender anna and very helpful waiter , reception staff also very friendly, watch out we’re

lots laundry in corridor on the way to the room

stayed three nights and each evening (after a meal in the city), we took advantage of the hotel bar (again with our dog) which was priced well

got early check in

i requested an early check in and it was so slow and didn't happen

convenience. access to public transport. early check in.

the staff were lovely and gave us a free upgrade and waived the early check in

blatantly lied to about my room which had been booked the night before my arrival as to get an early check in