the staff in the hotel, bar and restaurant were excellent

not for kids

nice little sports bar with separate dinning area, which looks newly refurbished

food was great and looked after the kids well

great bar downstairs

there s plenty of parking close to the buildings, fabulous gardens, huge rooms

young kids serving had no clue what they were doing

the cellar bar serving light suppers. the staff were exceptional. the spa excellent.

noisy neighbours. kids and adults shouting/playing until 1am. corridors noisy with banging doors

good pool and gym, good food too. extended late check out which was great.

the swimming pool and associated elements were first class with huge fluffy towels provided

unfortunately we left it too late to get booked in for a treatment but pool area was still really good

the food at dinner also took a long time- 40 plus mins which is too long with kids- but once it came it was good limited pool times for kids and children can’t use the

the pool & spa is wonderful. the restaurant was a bit pricey but delicious. the room was comfy

we had a suite and it was perfect for work trip but also a couple night away, we also had a spa day the next day perfect to

room was very clean and comfortable,the breakfast,cooked by leeanne ,was excellent

like the bar and restaurant, good choice of food and drinks

50 adult and kids go free

location is good. breakfast is monotonous. room service could have been better.

kids option in the restaurant was very good reasonably priced bar and food menu nice to relax after

lobby was very cool, lots of room, quieter areas, things for kids to do (if you're traveling with kids), their bar was great and the food was okay

- great gym (just peeked in, didn't use) - 24h reception even if you checkin at 5am after a night flight

nice bar with tasty food

£15 per person for breakfast including kids

great location with late check out.

im so thankful you offer room service as i was alone with 3 tired children

so within reasonable walking distance of airport)

staff were excellent at reception and breakfast: room was spacious and bed very comfy: also very quiet considering it is very close to

pool was a little cold for small kids

check in was simple, hotel was spotless, very spacious rooms, room service was fast, food was great, i stayed on sunday the 14th april and the woman at night

there was a small kitchenette in the apartment to warm and eat take away meals

parking

beautiful property set in amazing grounds parking right outside

wonderful friendly welcome beautiful old country house secluded setting plenty of parking

the kitchen at the house only catering for breakfast which was excellent

women lady in breakfast desk counter

extra charging for early check in despite of mailing them

i have received a message that if we come before 3pm we must pay early check in

more space needed for breakfast guests

it is also located opposite a shopping center and 5 minutes walk from a casino that had a bar with sky sports

location, comfort, staff, free parking

there is an excellent restaurant and bar area, with pleasant staff

comfy beds space in room. lovely staff. late check out.

kids loved the cookies! parents everything else!

more choice on room service menu

we were unlucky and got the one room in which you can hear the music from their bar loud and clear

in at the bar area, there was a bit of a wait for keys

the breakfast was very good too and i also ate in the bar on the night of my stay and really enjoyed the food

had dinner in the bar on the first night and breakfast the next morning

excellent food. nice bar area. friendly staff.

wifi access from the room - poor quality if you didn't pay - this seems a little outdated now

could do with a few more options for kids

wifi charges are pretty mean, particularly when most comparable hotels offer it free of charge.

was spacious and clean - i had room service which was excellent, and all of the staff were friendly and helpful

required to pay for wifi never had tha before

we only had breakfast but the buffet was lovely plenty of foods to choose from

parents can stay close to their kids while helping them to adjust

my kids were put in a access room with a shower floor that flooded every time they used it

clean, staff very polite, breakfast exceptional

room service was excellent

location, room size and comfort bar and dining areas staff excellent value for money

pod situated just near the hotel where you can have a meal and full breakfast

breakfast was great, staff friendly and value for money

staff were friendly, dinner and breakfast was excellent

the haggis with breakfast

in the restaurant which was excellent as our dog was very excited with the food coming out the kitchen, so this kept her amused allowing us to eat

room and en suite were a pleasure to use even though the torfin is a bar and a lovely one at that

with shower were really stylish,under the room was great restaurant, perfect design and great kitchen and enourmous portions, the breakfast you can

we ate at the bar in the evening

very well run hotel, bar and restaurant

for ordering food, that finished serving 9pm waited for 20mins by bar to get served then told we was to late as it was 9

i was expecting it to be brought freshly made from the kitchen

whole package was superb, from extremely pleasant check-in staff to the kitchen workers who produced the most wonderful food

i love that there is a restaurant/ bar built into hotel , makes for wonderful night caps and can walk up straight o your room

the bar had a varied selection of spirts and beers alike and the pieces were nothing short of amazing

wifi through the hotel and room never worked, called reception but said there was probably nothing

i wanted room service was told no room service but one of my traveling friends got room service

room service only available till 9pm

room service hardly had any of the stuff on the menu, ordered a ham sandwich the ham was like the

cooked breakfast and room service - food all excellent beds super comfy

was very clean, breakfast is very good, kids playground is near the restaurant

at the bar and restaurant quite expensive some details of cleaning were missed in the room

good location food good and plentyfull good portions at the bar menu also

was good, very clean , daily room cleaning, breakfast was good, bar staff was friendly, receptionist was always

small playground that my kids enjoyed and in a nice area

just of a useful critique as didn t hamper the stay at all really, but would be useful if the room service menu in the room had the breakfast menu on there as we had to go online to find it

the wifi was a little patchy, which made a meeting i had planned on line very difficult

room was missing an information leaflet with wifi codes or room service/hotel facilities etc

beautiful design, nice bar and restaurant

stunning bedroom, bathroom, bar and building in general

bar or restaurant open when we went on thursday, open from, sat, sun we we’re the only couple

it is a golf resort,but you don't

wonderful property, would love to go back again and play a round of golf.

were very helpful and friendly especially a young lady who went out of her way to provide good bar and table service on her first day in a new job

magnificent views over golf course

the grounds to the hotel and excellent parking are a real bonus

they didn't offered breakfast

i often stay here when visiting family. clean, comfortable and plenty of parking.

i managed to secure an early check in as i was attending a wedding

the hotel and it looks so beautiful, we enjoyed so much chilling out there and playing with our kids

the staff were lovely and gave us a free upgrade and waived the early check in

blatantly lied to about my room which had been booked the night before my arrival as to get an early check in

convenience. access to public transport. early check in.

i requested an early check in and it was so slow and didn't happen

i wanted an early check in and the team at apex facilitated that without any extra charge

bar facilities was good and reception staff was really helpful and friendly

bar is open in evenings

they accommodated with a slightly early check in and a twin room as requested

location very clean , staff excellent, very friendly bar tender anna and very helpful waiter , reception staff also very friendly, watch out we’re

nice lounge and bar area

friendly staff that were accommodating to upgrading our room and early check in.

we can do early check in for free

hotel really helpful and friendly staff, didn’t use the bar or resturant as didn’t have time but looked good room was perfect for my stay only 1 night in

i requested an early check in & they made that possible • the room was a good size & had good wifi • good

we asked for a late check out which was no trouble we just paid the £10 fee which i thought was reasonable when

would have liked a fitness facility. found the room service menu a bit confusing.

good location, super service. best breakfast in town!

so many lovely touches included and the a la carte breakfast was very reasonably priced and delicious

there is a wide selection for breakfast and still water is always served, a service that i really appreciated

we loved the breakfast, (so tasty and huge portions) and the bar, and the service throughout was excellent

offered an early check in and also held on to our luggage after the check out time

we arrived to hotel early, before 8am

welcome drink. the bed. the kitchen. the shower

could do with a tea towel for the kitchenette

no breakfast, but since there’s a mini-kitchen in the room and the location is great, we weren’t bothered about it that much

i had an early check in :) without extra charge

the room overlooked a closed courtyard, and the linens, beds, pillows, gym, and other amenities were adequate and serviceable, if unremarkable

trendy, will appeal to all ages, kids games in lobby, working facilities if needed and suitable for all travellers

all cereals largely based for kids or student age

that even though i was staying with a friend i can also see myself staying there with my wife and kids

staff great. gym and pool excellent.

loved the room service , the size of the room, and the layout. nice big bathroom, too.

hotel, everything you need in one place, really comfortable with great staff and amble parking

kids meals was nice to see an effort made to give a better class & smaller adult version of food

gym and pool were excellent, very clean and easy to use equipment