the hotel wad great, breakfast was good and the best part gor our kids was the pool

staff were very friendly. leisure center was excellent. ev charging was free.

the wifi was great and accessible in all areas of the hotel

very clean and comfortable room and loved the access to the spa facilities

lovely service. rakesh at the front desk was helpful and friendly. the breakfast was nice n hot

breakfast was delicious also

great mini bar snacks plus biscuits & cakes in our room wuth a great coffee machine

on one side the views extend to the a golf course, to the field which hosts the bull cows and the stunning old brick coach house

golf course grass cutting early in the morning. not hotels fault.

excellent breakfast. staff really helpful. furnishings vey impressive.

initial presentation of the building; the entrance; the bar lounge; the room - and the most helpful staff

beautiful building, the breakfast area and the bar were so nice

nice pet friendly hotel - beds, bows and treats, our room was on the first floor next to the bar and we were worried it would be noisy, but it wasn't

there is a nice trust bar on the ground floor

we also loved going to the cozy bar later in the day

the rooms were spacious and there was free wifi

nice quiet location a little out of the centre

cleanliness and size of the rooms, quality of the food, friendly staff, early check in and free parking

location easy 20 minutes walk to royal mile good selection for breakfast laundry facilities handy for travellers remember to book restaurant for

would ve preferred if bar / room service was open more hours.

neighborhood, superfriendly and accommodating owners, walkable (20 mins to city center), great kitchen, small breakfast included

kitchen appliances would have been useful like a microwave oven or toaster and a bigger fridge

kitchen

the multi gym was faulty.

found me a room for early check in even though i hadn’t booked early check in

they didn't collect the laundry in spite of several calls, they didn't clean the rooms and

i like that the hotel has gym

ideal for families of 2 adults, 2 kids

laundry delivery van was outside the room window before 7am everyday, including sunday and was

one member of staff was on the phone trying to trace a bag of laundry, perhaps important for her but not for numerous guests waiting to book in

facilitated an early check in as i’d had a very early flight

was great - within walking distance of major sights - laundry available - east checkin and check out - no issues with the

early check in possible upon availability and luggage storage on site

satisfactory breakfast

the laundry room was very useful

the staff were friendly and accommodating, and even allowed us an early check in when we reached way before our supposed check in time

there was a gym and laundry which we used

booked apartment with small kitchen,room is really spacious and it’s everything what you need inside

had a laugh with the kids

local access to town and station. breakfast was excellent highly recommended

the bar area was nice and relaxing too

kids wanted pancakes, but none in sight

booking, centrally located, kids friendly, good and friendly staff, good arrangements for kids bed, easy access to restaurants,

breakfast was delicious and with many options.

very professional absolutely wonderful breakfast at a top value for money

great wifi & breakfast. haggis to die for.

got an early check in for no fee

very welcome receptionist. clean rooms. good breakfast. perfect location.

£5 voucher if you didn't need your room cleaned every day is a great idea as can be used at the bar etc , and i

fantastic location and the breakfast was delicious.

great location, staff, breakfast and comfy bed

breakfast was great

location and late check out.

bar and front lounge area was a lovely place to relax on return from our long days of walking

nice quiet bar area to socialise and catch up

room and location for taking our kids to the lion king

breakfast busy- staff struggled to clear tables, but this was peak period and we found a table

and very early in the morning we could hear the kids speaking all the time

food at the restaurant and great experience with room service as well, great food/drink selection and price for breakfast, incredible bathtub in the

staff was attentive and room service was prompt

lovely room and the bar and breakfast were also very good

i had room service and the food was really nice and as expected good

the wifi in our room was unfortunately not good.

there is also a free laundry service if needed which is handy if you need to wash your clothes

everyone great location1 amazing handy east laundry facility coffee nd croissants in the mornud83dudc4cud83cudffd ironing board and iron good

centrally located , validated parking, excellent facilities, great to have access to a laundry

brand new, modern hotel with total room package, laundry and breakfast

laundry across the hallway

with your luggage, to welcome notes, night time turn downs, heated towels,milk & cookies for the kids

the gym is very well appointed

the spa was wonderful and the room beautifully comfortable

rooms immaculate; spa area and pool is wonderful; food delicious

with your luggage, to welcome notes, night time turn downs, heated towels,milk & cookies for the kids

there wasn't a bar and the cost for the weekend compared to what it costs midweek

room with a functional kitchenette and fridge

the only issue we had was that there was no room service avalible.

central, in quiet area with bar and restaurant near by

wifi could have been better

bar prices a little expensive but bar has a great view of the city( as pictured )

early check in, friendliness of staff, big room, toiletries, comfortable bed, location, decor

had bar and lounge area

lovely bar / lounge to sit and relax

_ excellent position _ spacious room _ great lounge room _ kind staff _ early check in

subpar wifi, skimpy breakfast portions

bar closed early and was advised we would have been charged room service rates for a drink which we declined

loved the shower with aveda products, very comfortable bed, complimentary treats and the gym was very handy

ordered room service for food and found staff member who brought it to room was really straight faced and

t sure) and the other room had issues with wifi but the staff was really helpful trying to solve the issue

location, decor, staff, late check out

lovely breakfast and bar available

the lobby/bar had a lovley cosy atmosphere and bar was open until late

great breakfast and great bar for afternoon drink

room, spotlessly clean, comfortable foyer, friendly and helpful staff, early check in and late check out

ard multiple conversations in front of customers with people not knowing laundry services, bar opening hours)

no swimming pool in case you need one but a decent gym on the 3rd floor

room design and space are amazing, very clean , the gym 100/10 , staff super friendly

we sent a large load laundry to be washed and some came back shoved & squished in paper; not even folded

wonderful as well :) room was perfect everything you needed and more, very clean bed was comfy, room service for breakfast 10/10 and all staff where very helpful polite and friendly 10/10

bby, bedroom, bathroom, breakfast area), absolutely fabulous breakfast

and super friendly staff, beautiful style and decoration everywhere

dining room food was excellent, including breakfast

have a gorgeous spa and gym area however the infra red light sauna is disappointing - it is tepid at best

la carte, which is true luxury

) had a cocktail in the bar - again friendly barman who made us a great cocktail

great room service and delicious food

great location, with clean spacious room and nice bar area

location was incredible, wifi worked well, beds were comfy, good espresso maker

only my wifi issue

we arrived late and asked for some room service and asked if it could come pretty quick as we had a 9 year old with us and staff were

gordon reception forgot other names restaurant and waiter service 100% especially guiseppi bar staff wonderful

the bar was a great place to hang out for a drink to wind down from the day

was told it was 24 hour room service but phone rang out at reception at around

pm instead of 11am) and we were charged with 15 per hour

the bar area was gorgeous and very relaxing

about the hotel was perfect,staff so friendly and helpful with a smile,breakfast was great plenty choice

breakfast is very good

service charge on food order at bar

we had a drink at the bar each night and enjoyed the comfortable seating and quirky surroundings

room service food was diabolical

gym a little troublesome to get to , would have preferred a smaller cosier bar , but thats just a

asked for early check in

gym check in was a pain, no toilet facility next to the gym, no low fat yogurt, fruit salad was

comfy beds. good breakfast. loved the little robes for the kids. they loved the tuck box.

i had evening room service which was absolutely delicious and i asked for the recipe from the chef

breakfast was a little over priced cheaper to go out to cafes nearby

gym, its a cupboard with broken machines in it - 3 of us tried to use simultaneously, was like a

nice hotel with a lovely swimming pool, jacuzzi and gym

- loved the pool it was open 7am until 10pm and no restricted times for kids