very clean, polite staff and very accommodating in our check in. lovely bar area downstairs

recognition you were a guest staying overnight, bar and rooms completed separate, flooded car

dinner at the bar - nice selection

staff were very friendly and their homemade breakfast bar is lovely

the bar staff were great downstairs and breakfast was wonderful

we all had a really comfortable night's sleep and came down to an amazing self-serve breakfast in morning

wifi would not work in room.

such a beautiful place. free parking, gorgeous room and great food.

it's obviously a very popular place and i struggled to find parking on the second night when i arrived at 6

location for me, rooms were well appointed, good wifi, complementary breakfast available at any time to suit, staff really friendly and

there was a bit of mud near the near the new spa centre but not unreasonable, given the work that was going on

i like the location, the back yard, their breakfast

spa with swimming pools and gym absolutely fantastic

the gym, and spa were superb also, and very popular

breakfast at the botánica in the spa was delicious and the restaurant very comfortable and

was quite expensive to stay there and a cooked breakfast was extra

evening and there was just one other room occupied - it was so quiet, the staff were lovely, the breakfast spread was phenomenal - we didn t enquire about cooked breakfast but there were so many

included breakfast is basic. cereal, bread products. some fruit. additional cost for cooked food

it was a monday evening and the bar was open for food, which many aren t at the moment, with continental breakfast left out on a

comfortable stay, nice pub and restaurant. great breakfast with plenty of choice.

vies, sport, etc) good wifi coverage throughout

full sky tv in every room

excellent staff, very good location is car parking a little on the small size if the hotel is full

unable to eat eggs so as the breakfast menu seems to have been reduced i struggled a but

i was never told about wifi in that hotel but stat was excellent

place is well kept staff are friendly have a nice indoor bar section and the breakfast was lovely my favourite was the american pancakes with berry compot

wifi was abit of and issue not hotel fault think just the area we where in found wifi slow or low

and glad the bar was open as wasn t expecting that

we were offered to eat out in the bar area, where our dogs could be with us if we had wanted too

no biscuits in room but saw them on the laundry trolley

beautiful location. family hotel. lovely gardens and plentiful parking.

only complaint would be bar and restaurant prices too high and pillows too hard

best music in bar and restaurant. big parking area in front of hotel. no noise from the street

minor downside was as the euros were on, i'd have liked to have watched the game in the bar rather than in my room

loved the location and the fact that there was a bar and restaurant on site

wifi wasn't working ud83dude14

wifi was especially useful, as i couldn't get a mobile signal

location, friendly staff, a cozy room, excellent wifi, a comfortable bed, one huge tv

location, friendly staff, cosy room, excellent wifi but not much choice on the t

when stayed before in different room wifi fine but this time in rm 7 could not connect

slow wifi just needed it to check an aa rout planner and it kept dropping out.

wifi good signal and

the bar area is warm and cosy and serves food

the staff were fantastic, bedroom clean and food was lovely, especially the excellent breakfast

great breakfast

lovely breakfast, every taste catered for

we really enjoyed the outside pool area as we had a very unexpected heatwave for two of the days

room service

lovely outdoor hot tub and pool with views over the sussex countryside

spa breakfast

breakfast was warm, not hot, but tasty.

very hot, wifi was very poor, room next to kitchen

when i went back to the bar he showed me to my table and served me my dinner with a pint of beer, both of which were

really lovely hotel - excellent breakfast

nothing springs to mind. wifi a bit stop and start.

breakfast was good with plenty of choice

we said we would have to skip breakfast on our first morning as we had an early start for the wedding, so billy had fresh

nice bar area, with 3 good local ales on tap

the bar and restaurant warm and welcoming

service in the bar and restaurant was top class and food in the restaurant was amazingly good

back in time with a proper old school hotel but with the mid cons of top bathroom and fast wifi

wifi is bad but i use the lounge for this

wish wifi was available in room rather then just at reception

delivered what what we wanted , and more. evening meal in the bar was excellent, and good value.

that wifi and breakfast wasn t included...

to eat in the evening simon was great when we meet him in the tearooms richard in the bar and the girls were brilliant my teddy ud83euddaewas fussed over which he loved he was

plenty of car parking and a good gastropub on site made the stay an easy option

hotel, bar and restaurant were all fantastic

wifi was a little weak but this is me searching for something

good, the meal was excellent, the staff were helpful and friendly if a little overworked, secure parking, we will definitely be returning

locals in the bar downstairs very friendly

food and drinks at the bar could be maybe a bit cheaper

breakfast & bar food simple but well cooked

it's a lovely place with clean and comfortable rooms and a lovely bar downstairs

good wifi

from start to finish was amazing can't fault the place, bar area great good atmosphere had a fantastic couple of days there, will definitely be heading

bar manager

wifi was just hopeless despite reboot so this cannot be a good business hotel

great fast wifi

good location, good room size, comfortable bed, free wifi.

have found and used this hotel, and will use again, good location for what was needed, plenty of parking, great food

card folder with the room keys showed a wifi access code which was out of date

room service advertised in the room but not actually offered anymore so went to bed hungry after

friendly staff, room service and food was amazing!

location, parking, friendly staff

, close to gatwick airport, very good on site parking, completely renovated, with an outstanding gym,swimming pool and steam room, hygienically clean,available for all guests

booked a late check out for 1pm but a cleaner woke us up at 10 to clean the room

�AZ

staff were truly all so helpful and excellent customer service and a lovely breakfast and great service

minutes drive away) fantastic breakfast and a very comfortable room, also free wifi and swimming pool

small gym but enough to break a sweat

espite being by the airport) and restaurant

everything at this hotel was excellent: room, shower, wifi, quietness

wifi was weak in the rooms

there was a good choice for breakfast, and the restaurant team seemed to have everything under control, despite the high volume

wifi was touch and go, but that was because of the location, no fault of the inn.

cones behind the car

was great, there is a nice garden, its in a quiet spot, lots of cyclists come for food, the bar was not noisy late at night

there's no mobile reception but the free wifi in the plough is good and reached to the room

came with our bikes and were really happy that the staff provided secure parking for our bikes

great staff , very clean, comfortable and a tasty breakfast

beautiful room and fantastic breakfast

wifi security was poor. my personal phone wouldn't connect securely,

excellent breakfast

breakfast was excellent

the kids loved the room

great hotel, lovely grounds. great breakfast and staff very helpful.

if i really wanted to be picky i would say the wifi was a little difficult to use as the signal was almost non existent in most areas

we did not have breakfast but we have dinner which was great.

good choice at breakfast, but sadly the plates were cold, which meant the food went cold easily

stayed here many times very nice they have a new wifi system or was it our room and it was more than annoying continual signing on bad signal slow

had the best time and the breakfast was

hotel has a nice atmosphere and the daily room service is great

room service arriving exactly on time

could do with croissants added to the continental breakfast but otherwise good

staff

were stranded due to power outage and we stayed here as i needed wifi for work and also to be close enough to get home and see to the animals

was very good,thankyou for real milk also the bar on the landing was a first for us,so nice to have the filtered water and extra tea bags if

wifi worked ok

and mobile signal is intermittent due to location in surrey hills , but wifi is pretty

breakfast not very good

our flight was very early in the morning, we didn't get to have our breakfast

thank you to every single team member - from reception welcoming smiles and directions to bar members and kitchen, so as spotless clean room

location not happy to pay an extra ten pounds to get an early check in, but food in restaurant was awesome and lovely staff, no clock or phone in rooms

noisy as walls seem thin but for the price was a very pleasant stay with great staff and lovely bar area

we only had breakfast there but it was very nice

wasn’t great the fish was swimming in so much oil i couldn’t eat it breakfast was ok but the eggs were burnt

parking far away from room. could not take large bag to room. room was very good but small.

lovely breakfast

breakfast was very good - very tasty sausage and nicely cooked. llamas were a big plus.

being on the 4th floor with a glass window which scared me with the kids

room was very clean had everything we needed, perfect for 2 adults and 2 kids

the kids got veggie sticks (great

no free wifi in the rooms. as a business traveller i really expect this as standard.

got there late so had room room service dinner

the pool was lovely and the garden was also beautiful

the pool and the people were very accommodating and helpful in a stressful situation

toaster, microwave and mini fridge and there was a fridge full of food downstairs in the communal kitchen

had microwave, fridge, kettle , wifi- very good value for the money

the guest book encouraged us to do our own dishes but the kitchen was off limits so we just left our dishes on the trolley like everyone else

room was of a poor standard

especially the gym

different rooms)

upon mentioning the wake up call by the laundry skips no offer to resolve my complaint

the wifi was a little tricky for watching tv, but to be fair, we didn't use it much so all in all, not

quite a walk with kids from terminal to hotel, so use the shuttle.

no room service

50 for a bag of crisps for the kids - rip off

been close to gatwick airport for an early check in so didn't have to rush in the morning

t great with heavy cases & kids)