no signal or wifi access/kept cutting out, a lot of cobwebs and dust in the room, dirty loo brush in corner of

both kids had a rare lie-

we slept well and enjoyed the breakfast included - delicious

variety on breakfast menu and perfect quality when served

the open fire in the bar is just wonderful, made a nightcap just that bit more special

then the breakfast was excellent and a good price

lovely breakfast

lovely, friendly staff. breakfast cooked to order. well set out room. very clean and comfy

wasn’t great the fish was swimming in so much oil i couldn’t eat it breakfast was ok but the eggs were burnt

parking across the road ditto a little problematic

the welcome drink, the brilliant staff, the humungous breakfast, the whole ambience of the place, parking, everything just

there was adequate car parking behind the pub the access for cars was tight, i managed without a problem it looks like

stayed on a tuesday, but the kitchen was closed on monday and tuesdays due to staff shortage, so i hade to go out for my evening

the room was spotlessly clean with a lot of little extra touches. there was plenty of parking.

no shower and very slow wifi

the breakfast was excellent and the rooms lovely

breakfast was cooked fresh

great breakfast

location is far out from anywhere and don t expect phone signal but they had wifi so wasn t a problem

away - cosy room with everything you need, including a well stocked tea station - restaurant and bar are lovely

need to make the bar area more appealing

location, staff, history, parking, gardens, dog friendly.

easy parking

no hot food for room service

we couldn t reserve a table for afternoon tea or book a spa treatment due to the hotel being block booked due to a wedding

all the cooked breakfast was hot

central location, good wifi

i did not use your wifi as you wanted too much information about me

lovely bar too

the lights in the bar area were very bright

the only problem was the wifi being extremely weak and not quite reaching the bedroom, but otherwise good value for money

beds were comfy and bonus was free wifi and yea/ coffee facilities in room.

breakfast area is very nice good wifi and tea coffee & tb i m

parking can be a problem but the guy running the place was happy to help out

i needed to do some work and had dinner in my room, it was a little complicated to join the wifi network

central , easy parking , comfortable and welcoming

plenty of parking

staff, bar one individual, were exceptional

lots of parking available and a lovely garden backed by the river wey

free parking

staff, modern comfortable room in main building,good parking, breakfasts very good quality ingredients cooked perfectly, waiter service outstanding

beautiful weather meant we could relax outside on the terrace sun loungers after a dip in the pool

parking/ lovely characterful building / our room was an excellent size, with good facilities and on

swimming pool good excellent dinner

lovely friendly staff, beautiful views and a great breakfast

lovely room, fantastic breakfast!

wifi slow and phone reception

lovely friendly pub, great rooms, amazing breakfast

free wifi that worked well

rish council possibly) which i presume meant someone took offence to us parking there

the domestic staff threw the dirty laundry bags down the stairwell several times whilst they were doing their cleaning rounds

room clean and spacious, beautiful building and gardens, food delicious, cosy bar, plenty of parking too

plenty of parking space and the hotel was beautifully decorated

it also has large corridors with soft carpet, which is ideal if you have kids to run around

the bar could be a bigger area, it was a bit crowded and not that inviting.

lots of parking space

loads of parking, though half had to be closed off due to the heavy snow

at the same time reminding you of staying in a first class train carriage and i m sure if the bar and restaurant had of been able to open then that would added even more to the experience

and welcoming staff (i d arrived exhausted after an overnight flight and they quickly got me an early check in) (+) we called to ask for possibility of early check in as we been in haslemere a bit before time we planned (and was very hot on the day, (+)staff were super helpful throughout. managed early check in at 11:45 for me. wonderful room. (+) they offer early check in and early check out online which is convenient as not having to queue up

the bar could have been open later but it honestly didn t bother me!

wifi was free but did not work properly

couldn t use the bar as there were private bookings all evening

for the basic facilities

wifi in first room

e third time

was privacy, comfort, wifi, adequate facilities for a sole traveler and the restaurant menu is great

the venue, i would have thought they would make more effort with bands, comedians etc to keep kitchen open longer

wifi did not work on my laptop at the hotel despite working everywhere else that day and after

but it was hot even on the cool setting so i didn t think it was suitable to drink for me or my kids

no poached or fried eggs, bacon was chewy, possibly because the kitchen

good evening room service

u must be kidding!)

private and secure parking which was a great plus and the food i ordered from room service was great

the bar and restuarant area was very pleasant

being quiet the bar area was being used not the dinning room this was not a problem

the breakfast the next morning was amazing too

the noise from the people above us was terrible you could hear every movement so it kept our kids awake

few minor niggles the wifi was unsecured and a bad signal in the surrounding area

the kids love the family room with the double bed and lovely bath

their website showed pizza night but when we turned up with kids, we were told it hadn t started yet so we had to order food off the al a carte menu which

gym was good, did want to use the pool but time did not allow, will book here again for sure

the bedroom was a long walk from bar and reception.

there was also a gym and pool

liked just about everything, lovely comfortable bedroom, great bar and restaurant and ease of parking

gym, pool, food was amazing indeed! very comfortable place.

great large bar area with plenty of seating

lovely view through bar window

proximity to gatwick, comfortable, friendly, lively bar and restaurant

were surprised that the hotel was running out of a lot of supplies toilet roll coffee milk in room service the bar ran out of larger on the first day and the restaurant had a limited menu as a

t sure if there was room service for example) could have been very easily

very clean, polite staff and very accommodating in our check in. lovely bar area downstairs

recognition you were a guest staying overnight, bar and rooms completed separate, flooded car

staff were very friendly and their homemade breakfast bar is lovely

i only wish we had more time to have a pint in the bar downstairs as it looks very comfortable

dinner at the bar - nice selection

friendly staff, quiet, clean, good wifi.

regular room service was suspended due to covid precautions, but the cleaning staff were attentive and

the hotel lacks facilities like pool, spa which would have made this luxurious

the hotel manager rang us in advance to let us know and explained that there would still be a bar menu available at the hotel

wifi, its free but doesnt work well, and 4g was intermittent

or sound insulation), broken door to room

there could have been a tray for the room service with condements

having said that, staff are always wonderfully pleasant and it's still a joy to sit in the bar with my labrador and

hotel and location is great large well furnished room plenty of parking

next to lake, good space and facilities for kids. excellent

the breakfast is superb and the rooms are amazing

amazing, luxurious design, outdoor infinity heated pool wich we loved dueringbour stay

gym was brand new, not big but goo

brand new gym, pool and spa are

big doorstep beef sandwich in the bar and a great choice of food for breakfast

plan showing the room layout, really helpful to know this in advance when travelling with small kids

the breakfast croissants were disappointing.

a.little dissapointrd that it was only continental breakfast available

location for me, rooms were well appointed, good wifi, complementary breakfast available at any time to suit, staff really friendly and

nice clean, quiet, well ventilated room with comfortable bed and ensuite shower, tv, wifi and tea and coffee making facilities

and welcoming, beautiful decor and furnishings in reception, bar and restaurant

late check out on monday meant we could have a very relaxing morning

the outdoor swimming pool was very warm, clean , very popular with families with small children and have a lifesaver

i think the bar staff by that time were multitsking in the restaurant and

the tv was smart and set up for streaming via free wifi

we did not use the spa facilities, but these looked to be of a high standard

lovely breakfast and the pool was gorgeous as was the spa.

a nice bar with a good selection of drinks

a fault with the hotel but we could have done without one entitled group of men in the bar on the second night

spa area & gym was clean & in full working order

the bar and restaurant warm and welcoming

breakfast was good with plenty of choice

nice bar area, with 3 good local ales on tap

limited car parking

the decor of the bedrooms, restaurant and bar areas

easy access, free parking, good location

poor wifi signal, door handle falling off, a lot of dust, not a hot shower

friendly staff which made us feel welcome and a lovely bar which was very nice to relax and enjoy a drink in on the evening and the food was very nice

i could not access wifi in my room at all so had to wait to breakfast time and work in the bar

wifi was hit and miss

the wifi works well in the rooms

a little noisy as our room was above the bar but once the pub closed it was quiet.

the location was going down to visit family and take the kids to a bonfire turns out we were right across from the event so location was

of parking, good wifi, decent sized room

the location was going down to visit family and take the kids to a bonfire turns out we were right across from the event so location was

the sofa bed was a little bit rickety but worked well enough for our two kids.

some mobility issues so rearranged the rooms so i could have a ground floor room with a disabled parking bay right outside the window

clean, comfortable, friendly bar area and breakfast. team were lovely

the staff were helpfull, friendly & great with the kids, food was tasty and plentifull, location was discreet, proper hidden gem

was able to park right next to the accommodation, although i was told that over flow parking for the accommodation is the pub car park which would be a trek with cases

there was wifi available and a tea and coffee machine

the bar is very comfortable

good selection of wines and ales which were well kept by the bar team

was a shame we were not told the bar was shut and so was the restaurant

simple, interior decor to bedrooms friendly and accomodating staff lovely olde english pub bar with fires- very

the wifi didn t work and the bed was very very hard and pillows were not great.

free parking, great hotel to stay and a fitness facility.

was comfortable with good facilities and quality comfortable bed/linens chose not to have breakfast as we only wanted a croissant and tea

quiet, comfy bed, good wifi, bar food and gym. ideal for business travel

free wifi was of good enough quality to stream on laptop

wifi works well in all areas

know the area that well, plus the phone signal was poor & there was no information to gain the wifi password

they did just that, max manager and bar staff went over and beyond to welcome us and help us enjoy every second of our time at red lion

large room with proper bath, plenty of parking, lovely view over the cricket pitch and strong wifi

large room with proper bath, plenty of parking, lovely view over the cricket pitch and strong wifi

brand new accommodation breakfast left for us i left some items and they were very kind and posted back to my home for me

breakfast hamper on arrival

the pub served food, including thai bar food and also a restaurant, serving the most delicious thai cuisine

staff in restaurant and bar very friendly and helpful

staff welcome, parking, excellent apartment , quality facilities and comfort levels

gym didnt open pre 8am which i find very bizarre and

gym was closed due to the covid-19 situation but was understandable

everything worked, spacious room, comfortable bed, modern bathroom, instant hot water, good wifi

free parking

nice to have a small gym on site

very nice rooms and great bar and breakfast room. great breakfast with quality ingredients.

the restaurant was very good and the bar area was phenomenal

could do with more people behind the bar when busy

ground floor room with doors onto the gardens and a short bunny hop to the bar and patio area

real ale in the bar obviously does not sell very well as the pint i had was vinegar.

rather that the fried breakfast included bits of the breakfast bar - say cereal and juice and bread - for an additional fiver rather than the full amount being

staff, comfort of the room, wifi, bathroom, lovely shower, air con

i was on the first floor and did not hear any noise from the bar and restaurant

and space as were the quality of the linen the central location is very convenient and the bar was heaving on a saturday night if that

the hotel staff not sure if they are different to the people who were behind the bar weren't as welcoming and friendly as the bar staff

good mannered professional staff and polite helpful and ya all round brilliant goodness nice bar extremely good

staff were friendly and courteous food was good and bar area

comfortable rooms with great wifi good food and generous breakfast

in room tea and coffee facilities and a generous breakfast

nice community pub good parking friendly staff nice breakfast

restaurant and bar were very good too

would help atmosphere if the bar and garden were better connected but not sure that s doable

staff weren’t helpful infact she was rude and made me wait for 2 hours before i could do early check in and pay extra 10 pounds for early check in

afternoon tea, breakfast, club sandwich and fine dining one evening

tricky to get a parking space at times

the room was well decorated very clean and quiet the lounge was comfy and the swimming pool and gym well used by my

the spa facilities first rate most of all the atmosphere of warm calm dispels, stress and worry

breakfast was served by a slightly grumpy young man and took ages to come but it did not matter

tea while waiting, dining room was lovely and bright and a great view of the garden, small bar area was nice and cosy, comfortable seating too, room was great, plenty of facilities and

setting, full of character four poster bed was fabulous and spa bath was a real treat

the staff were excellent, superb breakfast, great bar area, and the rooms are lovely

the warm reception was also matched with the comfort and class of the room, bar and dining facility

the staff were very friendly and helpful, free wifi and parking

i ordered a meal for my daughter on room service which i paid for at the bar

having to pay for room service before the morning because i hadn t left a credit car tab open

we looked at the menu in the bar whilst waiting for dinner and when we were in the restaurant - the menu was entirely different

was good, room service was very good, parking very good, access to hampton court & windsor castle reasonably

dated decor, it felt very dark everywhere and the gym was very small.

pool area needs attention

friendly staff gym gardens comfortable bed

love the spa facility s this hotel has and the welcoming vibe you get as you enter this hotel

bathroom a bit outdated and spa facilities lacking but for the price you cant

pool, gym and spa open to members of the public and there was a baby and toddler swimming class