the staff were awesome, room was great and breakfast and the pool were good as well

the coffee could have been better the rest of the breakfast was good

breakfast was really delicious. the food and coffee were the best we've had at a hotel

the breakfast was good, and the area was nice and clean

hot breakfast, spacious comfortable room, 24 hour fitness center

need some dishes in the kitchenette.

bed,kitchen

fitness center closed for renovations. i did not know this until after i made my reservation.

kitchenette

i liked the kitchen and they offer you the items you need just like a home experience

the morning kitchen staff

room was very spacious and the mini kitchen was an added bonus that seemed like a free upgrade, because many other rooms at that cost

the kitchen in room, my room was right by the elevator

friendly staff, great breakfast, clean room, comfy bed. i would definitely stay here again.

d say the kitchen area especially the cabinets needed to be cleaned better also the white shades were dirty

don't know about breakfast, left before it was available

they had a good breakfast

breakfast

enjoyed the breakfast

was very clean, everyone was polite, the breakfast was amazing, they had coffee always available

in this hotel one night when i got charges for this night they included charge that i used the bar in the room and they charged 20 dollars in fact the bar was empty they are not honest people i

not free or particularly good; bar minimal & not friendly

only wish hotel bar was open for a night cap.

loved the bar and lounge area can’t wait to try it again when the weather gets warm and we can enjoy the

the lobby bar was a bonus

i didn't get the free breakfast but was glad that it was offered

laundry staff operating front desk

the breakfast could be a little more inviting.

loved the kitchen area and the floors was hardwood

the “breakfast bar.”

breakfast -pool was nice-kids really enjoyed it -hot tub -nice facilities -very friendly and accommodating staff -hotel

breakfast was very good. room was clean. we enjoyed the pool and gym. very convenient location.

gym

area and all day coffee and tea ud83dudc9a very excited there was a hot tub by the swimming pool ud83dudc99 when i entered the room was pleasantly surprised to see a welcoming message with my

the pool was absolutely packed with kids and was very loud.

not as many amenities , no room service

husband and i stayed here for a night away from the kids

breakfast wasn't included.

the room service the room itself was amazing

continental breakfast was great! staff always courteous and friendly.

also really appreciated the free passes to the lifetime fitness

we were not aware the pool was seasonal only.

cute lil fireplace. nice size room with a kitchen incase i wanted to cook sumthin.

i also liked that there was a kitchen stocked with pans, silverware, plates, bowls and cups

loved the kitchen with a big refrigerator and the quilted bed

the breakfast was the best in terms of selection and variety

the pool being closed saturday was the only complaint i would have.

hot breakfast was very disappointing 2 cooks but only taking one order at a time rest of hot bar was

enjoyed everything but pool was a bit cold for kids/wife.

kids playing on elevator

i wish the bar would open earlier and add a menu

towels was needed at the pool area

smell and cleanliness, pool table, places to lounge and talk, the bar and live music !

people on the floor above made a lot of noise kids running around jumping off the beds that caused a lot of noise in our room

the gym was clean and equipment was a good variety

remodeled room, kitchen outstanding, best value in budget motel.

a mini kitchen and laundry mat on site so convenient for a weekend trip with the family we come in every

small kitchen in the unit with a larger refrigerator, everything was in good order

a very functional kitchenette, tons of space in the room, very convenient since i'm on a tricky diet

the kitchen had a full sized refrigerator, microwave, and two burners

breakfast was good. location very good.

clean. good breakfast.

breakfast had great options and clean tables, etc

good breakfast. didn't use gym or pool. room was clean

very clean facilities; pool and gym. hearty breakfast buffet.

know you don't believe this but your pool is world renowned only because quail hollows pool is closed keep the pool open no matter what

the breakfast was delicious, neat & clean

pool & hot tub were great temperatures

complimentary breakfast and the pool.

the breakfast was an actual,

driving all day, my kids were thrilled with the pool

breakfast was very good

indoor pool, comfy couch, laundry, friendly and helpful staff!

the pool was open from 6:00am-11:00pm which was nice so our kids were able to swim at the start or end

friendly staff, the great breakfast, the awesome room and i liked how we didn't check in until 9pm but was still allowed to

the pool was closed

door separating the sleeping area from living room and kitchen area.

the room was great! the bed was super comfy! the living room ans kitchen were great too.

sticky kitchen floors. didn't like the bedding.

i like the pool i like that it was breakfast.

a full sized refrigerator is very nice, along with a full kitchen set

breakfast was very good

loved the shower and kitchen

the pool wasn't open but thats not the hotels fault!

breakfast was excellent

of food selections hours for breakfast the manager stepped in and got our room ready after waiting 15-20 minutes

with covid everything is limited but there are ways to keep the pool open and serve hot breakfast if you are going to keep the hotels open

breakfast good and staff very helpful

breakfast was good

breakfast included in the room price and the beds were very comfortable

only drawback was that breakfast was served in a dark basement that felt a bit dungeon-like, which didn't match the warmth

didn't like that front door was locked so had to use back door and carry luggage from parking lot

very welcoming right from check in. clean facility, great bar area, breakfast was very good.

spa tub was great.

breakfast was okay, and there was coffee available in the bar throughout the day

clean , location , shuttle , breakfast , staff

full kitchen, two queens, sleeper sofa, huge bathroom, desk, peninsula

that is had a bar and a pool

i enjoyed working out in the gym as well

close to cleveland clinic and university circle and free breakfast

the breakfast

we even ask to do a late check out because of an issue with my daughter surgery and they let us at no extra cost

we didn’t eat breakfast there- they only had a few things to choose from

more breakfast food. lol

also, the breakfast bar was a nice extra, and it was kept well-stocked with fresh food (cereal, bread,

the breakfast bar and bar but i understand due to the covid

the hotel also has a bar and a mini-market in the lobby

the room, pool and staff.

indoor pool and spa was nice

no bar or lounge for a cocktail on site.

i also appreciated the “no pet fee

when we stayed they did not charge a pet fee

dog friendly and no additional pet fee

we also very much appreciate the hotel allowing dogs and not charging a pet fee

and with no pet fee i can only imagine

the rood top bar is an experience and i loved

vault bar not open on sunday

the amenities such as the roof top bar and downstairs restaurant were out of this world

a lot of nice venues in hotel. gym was great. great location.

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

bonuses: it was well priced, & pet friendly with no pet fee

the breakfast was great we had the chicken and waffles can t watch t to go back

ideal stay, they even had a bar and offered water and tea in the lobby until 11pm

breakfast in the restaurant was good as well

gym was spacious and clean

booked my stay but when i arrived i was informed the pet fee was $100 per pet which was outrageous

did not get room reserved. pet fee is astronomically high. the room was shower only.

seat broke, poor valet no bag help, high fee for valet surprise pet fee when i was told pet friendly on web

could have been some toast with the breakfast buffet

in regards to local places to eat, i visited the city tap bar which i would highly recommend and it was only yards away

also my kids were disappointed by the lack of a

breakfast was great having a gym was great

the location, staff, cleanliness, and the breakfast were all perfect.

suite had a lot of room for family with kids

the window was able to be completely open which was totally unsafe if there was little kids around because there was no screen or anything

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

i also didn't like the fact that at well after midnight there was screaming and crying kids in the room down the hall from us and i couldn't find the number to call the front desk to

location and set up with the restaurant and bar were convenient

thin lady at bar was nasty and rude

she even help us with breakfast

no breakfast or pool

rooms are fine -beds comfortable -full service bar and restaurant

the breakfast was worth it

wifi was very poor in our room

the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade it’s an amazing place to take beautiful pictures

a* gym

the gym could be better equipped.

our kids had a great time in the pool and we loved our whole stay

i came back in soaking wet and cold, the front desk staff offered me quarters and access to the laundry room to dry my cloths even though i'd already checked out

could be a bit too crowded w/ wild kids at times

my granddaughter used the gym and said it was good

did not like the behavior of the room service employee, and there are not many facilities services, as well as the cleanliness of

also we had kids with us and did not want to sit in lobby after she said it's a 2 page waiting list

the gym was really nice, equipment was well maintained

room service was an extra $5 to bring food to the room

room service was ok but could have been better

room service was excellent

pool,location,and gym

they said yes it has a kids menu

the hotel was very accommodating for several issues we had (broken glass, sick kids, etc) which was very appreciated

pool was occupied my groups of young children every time i went to use the pool. no hot tub.

needed more room service options.

the gym is a private gym attached to the hotel

the gym closed at 5 pm on a sunday which was a bummer

comfy bed. clean room. wifi.

no room service!

they have an average morning breakfast, but one thing we noticed is the doors are closed at prompt at 9:30 am every morning

the continental breakfast sucked

breakfast needs vamped up. makes a difference if i come back. too much noise after midnight.

beds and pillows are very comfortable; friendly staff; good location for my purposes; breakfast available

unsafe, drug dealers, stains, broken door locks, no conf room, no fitness room