breakfast was good

with covid everything is limited but there are ways to keep the pool open and serve hot breakfast if you are going to keep the hotels open

breakfast included in the room price and the beds were very comfortable

of food selections hours for breakfast the manager stepped in and got our room ready after waiting 15-20 minutes

i. like the breakfast i like the whirlpool and i.like the exercise room

only drawback was that breakfast was served in a dark basement that felt a bit dungeon-like, which didn't match the warmth

simply lovely, with ample parking, always clean, good food and drink a delight close

there is a small bar for an after dinner drink and plenty of restaurant recommendations to try

they opened up the bar for us when we got in late one night

the bar was convenient and the staff was very helpful

an extra bonus was a swimming pool, the postage stamp size fitness room that met all of my needs, a hot breakfast with many options, and the staff who were

seating for breakfast buffet, it was pretty busy that morning

breakfast was great--plenty of choices

know you don't believe this but your pool is world renowned only because quail hollows pool is closed keep the pool open no matter what

an extra bonus was a swimming pool, the postage stamp size fitness room that met all of my needs, a hot breakfast with many

the room was clean and the kitchenette was well stocked with any dishes or cook wear i could need

the fact that a small kitchen was available for our use.

small kitchen in the unit with a larger refrigerator, everything was in good order

a very functional kitchenette, tons of space in the room, very convenient since i'm on a tricky diet

the kitchen had a full sized refrigerator, microwave, and two burners

n a i didn't eat breakfast while staying there

ambiance and the pool

the gym was small but completely

er daughters name was bronx, sorry i can’t recall her name) was v helpful and friendly the pool was very nice ( shower needs fixing) breakfast was lovely (need to be there in time as food

breakfast was ok but could add bagels and cream cheese

the smallbut well designed kitchen was extremely helpful

the kitchen area was great and helpful also i was on the first

staff was nice the rooms was very clean the pools was beautiful the gyml equipment was nice and breakfast was

also shuttle bus to go to the doctor and the store was a great convenience

excellent breakfast and friendly cheerful hostess.

don't know about breakfast, left before it was available

was very clean, everyone was polite, the breakfast was amazing, they had coffee always available

enjoyed the breakfast

breakfast was not that great.

the location was perfect, staff was very nice, and breakfast was great.

proximity to work convenience of kitchen

fitness center closed for renovations. i did not know this until after i made my reservation.

no fitness center or pool, wifi was intermittent

bed,kitchen

great location. kitchenette. great staff.

fitness room was closed

long line at check-in, tvs and wifi didn't work.

room service was a bit suspect. took three tries to get our order and it still was not correct.

breakfast wasn't included.

fitness center was clean and available

also enjoyed that it had a kitchen

full kitchen (for those interested) - and a good breakfast

there were kids knocking on my room door and running.

i also liked that there was a kitchen stocked with pans, silverware, plates, bowls and cups

spacious room, the kitchen was well-appointed and the location was great!

the fitness center had damage and was out of service

i didn t like it staff was rude the pool was dirty my wifi didn t work my tvs didn t

clean, nice accommodations, always an amazing hot breakfast, great laundry facilities!

bar tender is very mean

was nice clean and staff was really friendly and the bar was nice and breakfast was out of this

the kitchen is amazing

laundry staff operating front desk

clean, quiet, lots of amenities. kind staff clean beds and kitchenettes. it was awesome!

i didn't get the free breakfast but was glad that it was offered

on site laundry

room could have been cleaner. kids toy left in corner, obviously not swept

pool

big bummer for the kids, that was the reason we chose this location

nice continental breakfast

having to wear wristbands to the pool...but i understand the concept

not free or particularly good; bar minimal & not friendly

only wish hotel bar was open for a night cap.

the bar and the location

the lobby bar was a bonus

in this hotel one night when i got charges for this night they included charge that i used the bar in the room and they charged 20 dollars in fact the bar was empty they are not honest people i

having access to the pool, bar and pool table offers a very nice touch

get to enjoy the pool , nor breakfast when i purchased it with my stay my first day customer service was

the hotel is very well designed, the staff was amazing, and having the bar on site is prefect.

noise of the hotel we were under some sort of kids party bumping and jumping 2 nights straight

breakfast & pool.

location was perfect with free shuttle to cleveland clinic and back

we got in late, but the bar and kitchen was still open so we could have dinner

pool was closed and bar had no staff to open

hotel we have stayed at in along time ,friendly staff ,clean rooms and great location, great breakfast

3 spots were being taken up by hotel shuttles

the amenities such as the roof top bar and downstairs restaurant were out of this world

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

the rood top bar is an experience and i loved

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

a lot of nice venues in hotel. gym was great. great location.

bonuses: it was well priced, & pet friendly with no pet fee

gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft

the lobby and gym are nice

breakfast hours started at 8:30am. we checked out of our room at 8am.

gym is outdated. breakfast is terrible, restaurant is mediocre.

the location, staff, cleanliness, and the breakfast were all perfect.

valet parking was expensive for 2 nights. breakfast could have been better.

suite had a lot of room for family with kids

good location downtown. breakfast was decent

no bacon in the breakfast bar

the restaurant and bar was closed aswell as the pool and no breakfast was served

they had an immaculate gym

kids slept like rocks on the beds all night

thin lady at bar was nasty and rude

breakfast was wonderful. room was clean and comfortable.

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

did not get room reserved. pet fee is astronomically high. the room was shower only.

seat broke, poor valet no bag help, high fee for valet surprise pet fee when i was told pet friendly on web

booked my stay but when i arrived i was informed the pet fee was $100 per pet which was outrageous

bar and restaurant staff was very friendly and accommodating

in regards to local places to eat, i visited the city tap bar which i would highly recommend and it was only yards away

functional elevators, really nice staff, great breakfast and kickback food selections; self-laundry big plus; close to hof and other attractions; valet parking situation was actually

could be a bit too crowded w/ wild kids at times

plus they got us in on early check in which we were so happy about

was affordable but i wish there was an age limit on the hot tub as the kids were being inappropriate and making me uncomfortable

hotel employee in the bar was awesome

didn't have breakfast at the hotel

was perfect for all the local restaurants and bars

didn't have time for breakfast

breakfast was great. well prepared and presented

we didn't have breakfast at the property

also we had kids with us and did not want to sit in lobby after she said it's a 2 page waiting list

hotel decided to substitute proper room service with a very limited menu delivered in plastic containers

the fitness area/gym was great.

they also had to wrangle all of the hockey kids the parents never watch

with so many people, front desk and bar seemed to need more staffing

of the lake waterfront, good restaurants and a rooftop bar, and a nice swimming pool that the kids in our group could enjoy

the pool was frigid. the kids only stayed in for 10 minutes because it was, too cold !

it was a family atmosphere during the day which was a huge plus traveling with 5 kids, my sister, mother and grandmother

pool,location,and gym

it was a family atmosphere during the day which was a huge plus traveling with 5 kids, my sister, mother and grandmother

late check out allowed us to sleep in and not feel rushed

amazing gym, bar and breakfast!

hotel was very modern, and the gym was the best hotel gym i ve ever seen

comfy bed. clean room. wifi.

the free wifi was difficult to get on

the early check in/late check out

they have an average morning breakfast, but one thing we noticed is the doors are closed at prompt at 9:30 am every morning

the breakfast

also there was no fitness room as advertised

breakfast needs vamped up. makes a difference if i come back. too much noise after midnight.