1 thing that cleaning tools for pool area were thrown outside

great location for cadbury world and kids loved the pool, really great value for money

breakfast excellent, the lids covering food very heavy room comfortable and warm and clean.

we booked the dinner and bed and breakfast deal which was excellent value with a good choice of meals on the ‘deal menu’

the gym and pool was amazing too

easy going early check in and late check out no issue

easy going early check in and late check out no issue

greeted warmly and everything was explained , dining room times and when we asked for a late check out it was no problem and no extra charge

in was effortless, sofa bad already made up for the 2 kids

lovely location. excellent breakfast. comfortable room

we did however enjoy a hearty breakfast (10% discount) at the cafe to the rear, used by golfers

nestled in very nice grounds by the golf course

comfortable nights sleep, very quiet and the golf course is great for a morning run.

(there's also a golf course literally just behind it, in case you're looking for an exercise in scottish

lovely walks close to the hotel that you can take with good views of the city, also close to the golf course

breakfast ok but could be better.

nice hot breakfast in morning so much better than travelodge the night before all staff spot on a++++++

we stayed there two years ago and the kids insisted on staying there again

very warm welcome on arrival and excellent breakfast

no one asked the parents to control their kids behavior so we left early as the noise was

the wifi was sporadic.

no safety mechanism so ended up getting burnt light fittings were dusty room windows not clean wifi was poor all these points were raised at checkout and was told they would be followed up,

the following night we had room service, which was fab

breakfast was excellent. breakfast room was lovely.

the grounds were beautiful. the breakfast and staff amazing. the staff could not do enough!

good car parking room at the back so nice and quiet, staff friendly although i arrived late.

dinner was delicious and there was room service

staff were very helpful including bar staff

the bar and restaurant was very modern and enjoyable

really nice meal through room service and room was nice and quiet with a comfortable bed

drinks prices in the bar were a bit expensive.

only two staff working on saturday night who were trying their best to be on reception, man the bar and serve in the restuarant

i arrived in the evening around 19:00 and staff were polite and friendly, helpful got a late check out sorted

location, super clean hotel, with friendly helpful staff, with bar and evening meal facility

was brilliant the facilities were good bar open till 2am brilliant for a night cap

clean, well appointed, amazing gym, comfy bed, ample parking, friendly staff etc etc etc

pool busy.

the hotel was a great location to drive to cadbury world

i can think of is to reduce single use plastic consumption regarding the plastic cups by the poolside drinking fountain

friendly staff on check-in. ample car parking. royal room was really comfortable in every way.

very good room service. comfy beds. lots of choice at breakfast. a very good place to stay!

the spa could be renovated

i was expecting a swimming pool so was disappointed. that was all

nothing. good value for money. will try a spa stay next time visiting relatives.

was not hot and awkward to hold plate and lift kids on food counter at same time no space to

of facilities i would normally expect when paying so much : gym , pool even the spa was solidly booked for 2 days

so all in all a great stay, wish we had time to take advantage of the spa facilities , maybe another stay required so we could include those

lack of spa and pool facilities

2 x 7kw ev chargers available, one of which was unavailable due to a guest not moving their car

location, venue, room, breakfast

rooms clean and comfortable. room service excellent.

the wifi was good, the host was nice, free parking

room

comfortable bed the lovely kitchen

'block'

sadly we came down for breakfast too late and missed out on our much anticipated full english - entirely our fault - but

beautiful rooms - lovely breakfast - very friendly and helpful staff

breakfast was well served

arrived at some dinky little watering hole with a few oak tables scattered round a old-fashioned bar and a few sleeping dogs

breakfast was again excellent, with local produce to the fore

friendly, bar open to residents after 12 and food - ideal for our return from our party

pool, gym area was awesome clean, spacious, relaxing and welcoming

the swimming pool was great and the gym was really well equipped

great parking

complimentary leisure facilities, nice bar area and fabulous food.

perfect place with free parking

nothing to dislike. from the bar to the bedroom, it was very nice.

i needed a late check out and that was no problem which really helped me out as i had a young child with me

we was even allowed to take our drinks from the bar to our room in the evening

very clean and great location. staff were lovely especially in the bar area

great value for money nice bar and restaurant

lovely location, friendly bar staff and room just as described

the property had no customers in the bar they shut early so was unable to get a night cap

the bar staff were lovely and helpful ud83dude0a it was carnival day and very busy but still

can’t comment on the food as we didn’t eat here but the bar was well stocked and cosy

connor is a great new manager there and hotel & bar great as usual thanks!

room service is very handy and breakfast in bed is fantastic

restaurant and bar was great

lots of parking

room service is early

tried to get room service for over an hour and nobody was answering the phone to order it

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

convenient location for casino lots of parking great full english breakfast

location, with stunning bedroom, easy check in, great pub next door for complimentary breakfast

coffee machine at breakfast was broken, but we were told in advance, so not a orobkem

are so attentive and friendly i had a meal in the bar and food recommended by the barman was outstanding quality will definitely stay again

breakfast opens at 7

food and breakfast is served in the pub/restaurant next

staff, the use of parking, the breakfast and speedy check in/out

the staff were polite, enjoyed our stay, they even accommodated our slightly late check out.

the room was fresh and clean, and the kids loved how the towels were arranged as animals on the bed

convenient that there is bar at hotel

prices in the bar were stupidly expensive

wifi was a wonderful addition

we ordered room service and food was good value for money as large portions and very tasty

paid-for wifi.

spacious, comfortable rooms. kids loved the pool. great buffet breakfast with lots of choice.

gym and pool nice

good to find family rooms with separate beds for kids

kids and teenagers in the carpark drinking being noisy you need to keep an eye on that

the takeaways on high st, i only travel up to see my kids

late check out however one of the very rude staff members barged in 2

car parking good and the choice to stay for late check out is good

food is great, both in the bar and restaurant

asked bar man on arrival where the car park was, he gave us directions but failed to tell us we could get

staff very friendly bar well organised even though it was

we particularly enjoyed having real milk in the mini bar fridge for our coffee in the morning

the angry chef restaurant serves fantastic foods and the bar has great ales and a huge selection of gins

hotel is on top of a bar so don’t expect a good nights sleep

nice place goof area and breakfast was great buy wifi and signal issues were abysmal

arrival the staff were very friendly and helpful the hotel is very clean and the breakfast is lovely

breakfast was good

not great facilities and staff not great, did allow late check out though

what a nice thought to give to kids

kids area in

hotel in ideal location, clean tidy, friendly staff, breakfast on offer was very good, good

staff and great facilities having a gym, restaurant and bar all in the hotel as well as underground secure parking

the staff was great and the breakfast was excellent

location, great staff, great value for families as the hotel provides kid's meals and free kids breakfast if you order an adult breakfast

early check in was unexected and very much appreciated and thjey gave us a quiet room away from a

is a menu in the room for 24 hour room service when we went to order some food at 11:30pm after our concert which we were happy to

no room service

upgraded to free breakfasts for my son and i, plus a complimentary late check out

it was clean. the security and staff were nice. you can pay for late check out.

good continental breakfast at a good value

the next morning lovely staff on again for breakfast service

the breakfast is simple but it's enough to me to enjoy it

at 630pm both mornings they delivered the laundry fir half hour with a tail lift wagon

easy access and parking

nc yogurt, private joke )

quiet location, easy to get to. friendly hosts, good breakfast and comfortable room.

breakfast was good

breakfast was a perfect english breakfast and made to order

under construction in the reception area, which made drinking in the bar uncomfortable.

wifi is not very convenient.

excellent breakfast

breakfast was included with my price, it as excellent and extensive, self service

charge is exceptionally high and was told wifi would be free however there is a limit then you have to pay

room a little too hot, my wifi didn t work very well

lovely little spa&gym area

lesuire facilities great pool and gym. location to get to the shops, night life

spa was incredible service was amazing room was so clean just everything

height above ground. great pool

room was very spacious

price and facilities available in the price and of course the mini bar and snacks available for

definitely disappointed weekend break from the kids, got no sleep and i also do social media so was hoping for a fancy looking bedroom to make

early check in available. twin beds accommodated.

fabulous breakfast and good gym space

a special shoutout to geoff, and ashley from the bar and restaurant they were incredible

to stay only problem did not like being on 7th floor if stayed again would ask for a lower floor breakfast was the best ever wesam

possibility for early check in we arrived at approximately 8am couldn t check in until 3

free wifi quiet room great shower soft towels nice breakfast

big beds and clean rooms with a bar and breakfast option in morning

as i asked for bath an shower but all round was ok very noisy at night so dont recommend for kids staff lovely ok

i didn't like the breakfast. not that much choice

service, didn’t expect a 24 bar and restaurant

they also let us have a late check out at 5pm the day of leaving also only £10

there is a 24 hour bar and restaurant

bar staff are rude

the bar was well stocked and breakfast was good value

having a bar on site with happy hour from 5-7pm was fab

staff are friendly when you see them the bar is un attended so waiting a while location brilliant but reason would not stay again 4

downfall was some of the cooked foods at breakfast time tasted as though they were yesterdays warmed up

extra bed in the family room like the sofa bed was so uncomfortable my kids didnt settle well

room service menu but don't serve

extra bed in the family room like the sofa bed was so uncomfortable my kids didnt settle well

was good except : room service was not great, towels & bed sheets were not changed and room was not cleaned the next

no luggage storage options so if you arrive before 3 you have to pay early check in

the customers in the bar were very welcoming

not an early check in as £10 an hour but more time in the bar as going to the match

early check in

staff were very helpful, the whole place was very clean, the room, the bar area and even the outside area, even the toilets in the bar area, the breakfast was very

we managed to get an early check in which was fab and a parking space which made things very easy

very nice and friendly staff, bar was lovely and room was 1st class, definitely be back soon

the staff were all incredibly friendly and gave great recommendations, including a nice bar for us two ladies

large tv, wifi

room service breakfast was delicious, but wasn t as i d ordered

comfy bed!, central location, room service