added bonus of complimentary breakfast

was brilliant the facilities were good bar open till 2am brilliant for a night cap

a great location near the downtown area, a comfortable, quiet room, a nice restaurant and bar and wonderful staff

location, super clean hotel, with friendly helpful staff, with bar and evening meal facility

friendly reception and bar staff

this was booked for our kids not us but they loved it

daughter and her two kids had a room further down the hallway which i didn't visit however after they returned from the

the food is excellent, the staff are very helpful and the spa is wonderful.

we also had use of the gym included in the booking

a sewer outside it, when you opened window ot was the most foul disgusting smell, i had 3 young kids with me and it was not pleasant at all

purchased beverages from the bar using our room number security needs to be sharper in that area

staff, excellent wifi, good fitness centre

our only regret was we would ve liked to stay longer and make use of the swimming pool

i cannot remember the lady working behind the bar with her name but she was also friendly and helpful

fast hassle free unlimited wifi

the food is great staff are bang on and prices are very reasonable room service was sound

good car parking room at the back so nice and quiet, staff friendly although i arrived late.

staff were very helpful including bar staff

brilliant free parking, excellent variety and quality of food

rooms are tidy and spacious, the room service is excellent and the food from blakes was amazing

excellent location staff very friendly rooms were very clean and cannot fault the breakfast.

fab breakfast black pudding and fried slice super taste just like you would make yourself

breakfast is fine and in included in the price. lovely grounds

location, facilities, bar, breakfast were all good value

lovely peaceful location, friendly staff, great breakfast

clean hotel, friendly staff and just a 1 minute walk to a golf course and tennis courts

we did however enjoy a hearty breakfast (10% discount) at the cafe to the rear, used by golfers

lovely walks close to the hotel that you can take with good views of the city, also close to the golf course

(there's also a golf course literally just behind it, in case you're looking for an exercise in scottish

is a hotel, at the side of a very old golf course in the lickey hills

hotel, spa and staff

my own fault, we didn't bring our swimming suits to enjoy the swimming pool, so hopefully next time

spa was not open or obviously available

kids loved that it had a swimming pool, so that was our afternoon sorted

the pool facilities was just right and the kids loved it just needs updating, the staff were so friendly, welcoming and were great with the

perfect place with free parking

were great, also lovely walk through woods 2 minutes from hotel to a wonderful park if you have kids and mcdonalds right next door

breakfast ok but could be better.

the breakfast was good and the staff were friendly and helpful

slightly more selection at breakfast

place was clean, quiet and the kids enjoyed their stay

location in a culdesack with good safe parking in a residential street

it's a very neat lodge, in a very quiet neighborhood with enough parking space

off-road parking is a bonus, too

had a really nice comfy four poster bed with a garden view. breakfast was superb!

we arrived by motorbikes x2, and they moved the cars to enable secure parking

nothing to dislike. from the bar to the bedroom, it was very nice.

great value for money nice bar and restaurant

we was even allowed to take our drinks from the bar to our room in the evening

i needed a late check out and that was no problem which really helped me out as i had a young child with me

very clean and great location. staff were lovely especially in the bar area

late check out however one of the very rude staff members barged in 2

the takeaways on high st, i only travel up to see my kids

good to find family rooms with separate beds for kids

kids and teenagers in the carpark drinking being noisy you need to keep an eye on that

easy check in. added late check out on for only £10 more. close to bars.

so much for looking after me, landing to an early check in and an awesome room after a 4 hour drive was just perfect

struggled with wifi

breakfast was excellent

wifi not great in areas

large tv with multiple options welcome is found on a tablet that provides the property info and wifi codes good full size bathroom with shower over bath rain head and also hand shower l'occitane

the bar area very relaxing and staff more than helpful

great swimming pool, dream room and sauna

excellent manicured grounds dinner was very tasty and portions

great wifi connection although insecure network

order that went astray, a floorboard nail sticking up through the carpet of the suite, weak wifi

my daughter & her husband were with us from japan as both husbands were playing golf at blackwater not far away

welcome and very informative we received excellent service at reception and in the restaurant and bar we could not fault the hotel the food in the restaurant was excellent and are planning our next

upon check in, we were informed that there was no space in the restaurant or bar, so only room service was available

plenty of parking

spacious room, great breakfast, ample parking very good value for money

friendly staff, very clean and modern hotel. parking facilities were brilliant

room service is early

dined in the bar twice and food was delicious

lots of parking

tried to get room service for over an hour and nobody was answering the phone to order it

pool was lovely, hot if you were sat poolside but the children enjoyed the pool

the 2 ladies who were on at the weekend) the bar staff were lovely young men and the spa guy was really

wifi was non existent

service in the bar and restaurant were top notch

rapid and type 2 ev chargers in car park

the bar could have a better range of drinks, there were no non-alcoholic options for example

reception and bar area was nice and relaxed

the bar & restaurant staff were very tentitive and the breakfast choice and quality were great

staff were friendly, and reopened the bar for us so we could have a drink when we arrived, although there was not what we wanted to drink

no one at the bar area every time we went, with no one around, we had to pay at reception

although we did not use it, the honesty bar was good

in our room, no 12, didn't produce any hot water, despite running it for ages, and the menu for breakfast could be explained to guests who have already

was perfect - the staff, the rooms and facilities and the bar next door

excellent breakfast

the car park ticket and free drink voucher left on the bed is a nice touch, the honesty bar and the highfield pub next

convenient location for casino lots of parking great full english breakfast

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

the quality of both the evening meal and breakfast was outstanding

country setting, bar with lots of character & good beer, spacious rooms, lovely staff, great breakfast choices

bar was cosy and comfortable and food was delicious

arrived at some dinky little watering hole with a few oak tables scattered round a old-fashioned bar and a few sleeping dogs

lovely atmosphere in the bar / restaurant

great facilities. nice room, awesome fitness centre including pool and gym. good breakfast

was pleasantly surprised by spa and gym facilities, bigger than expected.

the room was abit cold for us especially the kids

great breakfast and really comfy bed. perfect for staying with kids and facilities are great.

only down side to the week end was due to a dessert when we ordered room service

fantastic grounds with loads of space for kids to explore, play and pick blackberries

breakfast was disappointing. poached egg like golf ball, black pudding hard and dry.

a swimming pool or spa would have been brilliant

customer service was exceptional and room service superb.

bed was comfy. ev charging worked ok.

for the money paid, room was not what i paid for (double room - was smaller, bunk bed room) kids running around at almost

families allowing their kids to run up and down corridors screaming and laughing at late hours and continental breakfast is

the next morning lovely staff on again for breakfast service

late check out is great

breakfast food didn't include many eggs/meat/protein sources

hotel is on top of a bar so don’t expect a good nights sleep

nice place goof area and breakfast was great buy wifi and signal issues were abysmal

arrival the staff were very friendly and helpful the hotel is very clean and the breakfast is lovely

breakfast was good

not an early check in as £10 an hour but more time in the bar as going to the match

available (no vending machine or anything) no breakfast served, and in the morning there was laundry all over the place in the public walkways, had to climb over everything to get out

the customers in the bar were very welcoming

wasn’t far from the city centre and ghetto golf which was our planned weekend

early check in

a while to get anything other than normal tv to load and phone signal is poor but you get free wifi which for the most part works well

residents bar very

the wifi was good, the host was nice, free parking

good parking safe comfy great for overnight stay help yourself breakfast in the kitchen/dinner

plenty of takeaways near by and room service available from local pub

24 hour bar and late check out at 3

pool tables and playstation for kids to play with. great breakfast with choice of hot food

wifi is not very convenient.

the wifi wasn't very good

there's a bar in reception but we didn't use it

not great facilities and staff not great, did allow late check out though

it was concluded that the hotel had miscommunicated information to me and their room service menu is

young kids, the kid section by the reception area was entertaining for them

even a pancake machine which impressed the kids

the gym is small, but seems to have everything you'd need

we had kids so they were very tired and we arrived around 7pm

staff were super friendly and helpful. food overnight. late check out. good central location

someone to have used their initiative to ensure there were enough high chairs to babies/young kids staying

for a low budget hotel, the bar and food options were fab

very engaging and were very good with the kids

they also let us have a late check out at 5pm the day of leaving also only £10

upgraded to free breakfasts for my son and i, plus a complimentary late check out

location, got a late check out by signing up to hilton honors programme

and convenience to the theatre very friendly staff great comfortable foyer/ bar and restaurant

no room service

ok for us but the bar did close a little early considering it was a new years eve stay.

having a bar on site with happy hour from 5-7pm was fab

bar staff are rude

the bar was well stocked and breakfast was good value

staff are friendly when you see them the bar is un attended so waiting a while location brilliant but reason would not stay again 4

breakfast was so good.

very rowdy spill over from the bar into hotel reception at night.

breakfast which was goodud83dudc4d the bed was comfy we had extra pillows, we always got offered room service, excellent hotel

breakfast and staff

the bar could have had a better selection of beers

at busy times it can be difficult to get hold of room service. room is a little dark

we had room service which was amazing for a late night snack

sauna and gym facilities not available made the stay less relaxing.

hotel wifi is average, to quite slow at times -

we spent some time in the bar enjoying drinks and bar food, room service for dinner and breakfast in the brasserie the following morning, all of which were

kids under 12 not allowed in pool weekday and no kids at all on weekends.

friendly cleaners. late check out.

she also gave me and late check out as i was staying there for two nights and also had a choice to

great room and late check out

location perfect to access the restaurants and bar, the hotel had a nice swimming and spa area

comfy bed!, central location, room service

restaurant and bar /pub around the corner

the wifi was very poor, it took me a very long time to get my work done

early check in.comfortable beds.

the wifi was fine

95 @ head, kids eat free

and hot chocolate was a lovely touch and £9 for a lovely breakfast was really reasonable (kids eat free too, bonus

have to pay for parking and late check out

there was also a note with a chocolate bar left on the bed as a lovely extra touch

and hot chocolate was a lovely touch and 9 for a lovely breakfast was really reasonable

no luggage storage options so if you arrive before 3 you have to pay early check in

requested a slightly late check out and was shot down without even trying

couldn't fault breakfast, plenty of choice and high quality ingredients used

the reception staff, waiting staff & bar staff were professional, helpful and very friendly

it was my birthday & they arranged some chocolates + prosecco in the room which was a lovely suprise

awkward arrangement in the bar which none of us could quite work out