the room itself had good wifi and basic amenities like toiletries, kettle and tea/coffee

staff where brilliant, the gentleman who worked it the bar was lovely and very attentive!

location, cleanliness, decor, lots of parking spaces, staff

excellent, loads of parking spaces. beautiful place. great food and a1 staff

eventually ended up in the golfclub to ask directions

good spa facilities

the pool and spa were very dirty.

not everyone an oap spa facilities need very much upgrading was not value for

was warm and spa was hot

and spa was realy chilling and warm

comfortable room lovely breakfast very friendly staff

friendly local s friendly a home from home breakfast excellent cooked to order so piping hot great place to relax and unwind with beer garden

breakfast was excellent

noise from bar

seats in bar very dirty. room very cold to the point we could see our breath in morning

they provide off road parking, always no

breakfast was exceptional and the team could not have done any more to make us feel welcome

gorgeous accommodation and exceptionally clean, friendly staff and terrific breakfast

requested an early check in was no problem

breakfast delicious

even though there was a busy restaurant and bar underneath the bedrooms, never heard a thing from downstairs

manager also met our request for early check in

the restaurant was closed but that was ok as we were allowed to have a takeaway in the bar

had a lovely restaurant and bar . would recommend a visit, definitely will stay there again.

the bar served great beers and the local company was super friendly and accommodating

we were asked if we want any room service, newspapers or a wake up call

the wifi connection was not very stable and bit slow.

team were lovely - great with the kids (and the dog

didn’t like the fact that there was a kids party on when we were in bar having a quite drink trying to any way and kids running back and

everything. the room was great value, parking great, loved the bar area & food menu too.

the spa was super clean and our spa room was unreal

huge bed and fantastic room. excellent bar menu for our requirements

the grounds were lovely too and there was plenty of parking

location was stunning, set in huge grounds that even had its own crazy golf and an outside bar

one night, we got there late as we were moving home from, hertfordshire, have since joined the gym/leisure facilities

while we didn't have food in the place, there was a little bar area and breakfast available

no bar no restaurant

kids beds were great

the kids i was with couldn’t use it

also kids running along the corridor in the early hours

the room service food was

i wasn't expecting the size of fitness centre and pool

wifi was at little hot and miss but ok

hotel easy to find and ample parking off road

we asked if there was anything they can do early for us, even a banana for the kids would've sufficed

large selection of breakfast items

room was amazing and breakfast was nice too.

room available for early check in

the staff arranged an early check in which really helped me to get ready for my sons wedding

hotel for a get away, comfortable clean rooms, lovely to walk around the lake, lazy in the bar with

atmosphere in the bar & restaurant is typical english pub - fantastic

we had a nice drink in the bar when we got back

breakfast was a little disorganised no menus and wet floor still cleaning bar area was bit messy

was delicious and plentiful, asked for early check in and this was facilitated

loved it i asked for extra tea bags and was given about 20 of them staff so pleasant and nice late check out no extra cost got loads of work done and drank some of that tea

the meals were excellent, great breakfast, staff friendly, cute little bar to enjoy and relax in after a day of sightseeing

parking a little more restricted than described

lovely welcome from the staff, parking easy outside on the road, and the most comfortable bed ever

great relaxing bar with 2 well kept real ales

nice meals

& 5) and it wasn t really big enough

our room was for two adults and two kids

great bar area, room spotlessly clean and comfortable clean bed

in the restaurant but the hotel manager set up the conference room with colouring books for the kids which was lovely

have stayed here a few times when working locally as it s close to a1 and offers lots of parking and excellent food options , breakfast is amazing one of the best i ve had on my travels

do offer room service and the rooms are clean

were unable to book breakfast in the restaurant but were offered the chance to have room service

staff, great value for money, close walk to city centre, ample car parking, room was luxurious

the room was immaculate. the breakfast was wonderful and the staff were fantastic.

early check in closure time

feel of the building which is one of its great attractions there is a little noise from the bar and traffic in the street (the building is directly on the footpath) but not excessive by any

the bar was unreal so well stocked

great bar

checked in early , warm welcome from everyone in the bar too

early check in without any fuss, and relaxed check out

the kids really enjoyed the pool

had something to eat in the hotel bar, so it wasn t to much of an inconvenience, though the kids were hyper about

the kids really enjoyed the pool

one in the bedroom section and one in the living room section which was perfect for us as the kids could watch their tv in bed while me and my wife watched tv on the sofa

location - close to centre. good food in bar and breakfast.

great carvery and breakfast as we decided to stay over.

was nice , clean, not far from the restaurant, car park staff on the bar were great breakfast was

early check in as was in the area for a wedding, after a phone call to the hotel they arranged for

could have had more seating in bar would have been nice, but overall a good stay, staff very friendly and service was good

location is perfect for our visits and to have the option of the restaurant and bar with wonderful food is so convenient

in keeping with the style of building, very warm in bar on a cold day/night

for a slightly early check in

the bar downstaire was super nice

the breakfast bar was ok and the cooked options really good

breakfast bar was ok but the milk was not cold enough for my liking.

very friendly staff, and nice bar area to get a

the bar and garden room downstairs were beautifully presented

the dishes in the bar were really delicious

special mention goes out to the bar staff, who were very polite, friendly and, in phoebe's case, quite gregarious

nice room, excellent restaurant and bar just downstairs

great bar food ,and a brilliant breakfast, very helpful & curtious staff .

only on street parking, but it wasn't a problem.

food menu extensive and delicious plentiful breakfast

the cost of the room including an excellent breakfast was also exceptional value for money

i never use the spa/pool in those places anyway very comfy, very reasonable

wifi wasn't the best but in a building as large and old as the ramside it's difficult and it was

wifi connection was not strong in my room, i mentioned this to reception, who contacted the service

we had the most amazing time using the facilities; the gym has high end equipment and the breakfast was outstanding with lots of options and healthy

we stepped through the hotel room door, the view out of our doubles doors that lead on to the golf course is amazing

wifi and expensive beer

really nice people ud83dudc4d neil on the bar was a legend ud83dudc4d

the kids were anxious to leave quickly

nice quiet bar to sit it

at this property on our way from scotland to scarborough to break the journey up for the kids

the restaurant in with the bar was good, with a traditional character

excellent comfortable room .superb bar with friendly staff

food from the bar outstanding, speciality was pizzas and the cooked breakfasts were to die for

bar was very quiet as it was out of season, but there was a good range of beers at reasonable

there was no noise from the bar at all and it was nice to open the curtains in the morning and see the sheep in the field

stay - loved our very spacious, comfortable room, the staff were friendly and helpful and the bar was warm and welcoming

food is served on the premises but they let you order food in to eat in the bar, they have various menus behind the bar

poole table and bar downstairs

staff where amazing we where at a wedding at the old pump house 5 minutes away arranged early check in as wedding was at

thing would be if you wanted an early night bar doesn’t shut until 11pm but perfect for me as was drinking in pub with my dog

also the bar downstairs was friendly and the girls ordered a taxi for us to go to our venue

the breakfast

most comfy beds & pillows excellent breakfast and meals parking too ud83dudc4d

the idea of continental breakfast served in the bedroom

breakfast was great

were lovely, the room was nice and clean, the shower water pressure was super dooper, and the breakfast was brilliant

a lovely bar downstairs with a great restaurant

it was close to where i was working, the food in the bar was very good.

i was told i could come into the bar and watch the tv they had there

bar had a relaxed and comfortable atmosphere

although a pub i heard no noise from the bar even on a busy friday night

have been problematic as i could not have the room window open due to the close proximity of the kitchen chiller (

outstanding breakfast choices

and bar staff willing to stay till early hours in morning on bar for us

room,could hear extractor fan from main kitchen ,poor location of kettle and fridge in wardrobe ,possible

was excellent, fantastic location with very good food , great choice on menu for dinner and breakfast was excellent

lovely and they were brilliant confirming my labrador was more than welcome (and don't charge a pet fee)

lamb shank, cottage pie with fresh vegetables all home cooked and the breakfast too

comfortable room and tasty breakfast. food in the pub was excellent too.

but they opened the bar early which was appreciated

the bar staff and waitresses are great

really enjoyed my stay, got room service, used hot tub and felt nice & relaxed after my stay

breakfast was excellent and very plentiful.

the breakfast was good it was nice to have room service. the outdoor area was lovely.

plenty of free parking

property was just what we needed. a night off from the kids and some peace and quiet.

kids eat free

lovely hotel, large grassed area for the dogs to run. offered room service, food was lovely.

good location,very central, gym, cleanliness 10/10 cleaning staff so helpful & friendly.

we couldn't eat in the bar area with our two well behaved dogs with us, so had to have room service

room service available at a reasonable rate

early check in possible due to christmas.

bar area very inviting and with an extensive menu of really good food

hotel was recently renovated, we loved the way the restaurant and bar looked

staff went over and above to make sure we had a wonderful stay - even finding us at the bar to tell us there was a table free on busy nye

asked for an early check in and was no problem

we ate down at the champs sports bar , excellent a 10 min walk, decent prices, lovely food

the bar / restaurant area has a continental feel

food in thai restaurant exceptional and nice bar downstairs for drinks

location and quick parking late check out at 12 ...

the lady on reception/ bar was fantastic and our evening meal was lovley

good parking and pleasant surroundings

after a visit to the now very famous barnard castle which is only a short drive away it was back to the hotel for dinner

a very limited, mostly no signal, for my mobile and i couldn t connect to the wifi at any time, bar staff said it was poor weather conditions in the area

just needed an overnight stop. clean room, good bar and great breakfast! ,

2nd phone didn t work so had to go down to reception to order room service or if something wrong

plenty of parking and hotel has a spa too

for ev owners, the ev charge point is not operational

were extremely accommodating and especially with organising room service for dinner and breakfast which is rare nowadays

the room we had was immaculate and we had a private parking space outside in a small courtyard

was some choice language from some of the locals at the bar

accommodating for an early check in (having travelled 6 hours for a friends funeral) & an early (4am

highly recommend staying here there is evening entertainment on over the weekend in the pubic bar downstairs bar prices are very reasonable there is also a shop just across the road that stocks

lovely bar area

lovely rooms, comfortable bed and very clean. downstairs bar is very nice with friendly locals.

i stay here once a year for a golf trip, and will do so again

staff, great atmosphere, comfortable and well-appointed room, great bar with good choice of local ales, superb grub especially the biryanis, music wasn't to loud and

on sunday the bar had closed so we never got to sample the bar area, but it is a sleepy village feel

huge room, comfortable bed, nice breakfast

lovely warm welcome with a fantastic room and cracking breakfast with excellent covid 19 customer care