didn't like i couldn't find the wifi password anywhere and wasn't given it by the reception upon checking

staff from reception to bar all lovely ,friendly the best staff we have so far met

have stayed here a few times when working locally as it s close to a1 and offers lots of parking and excellent food options , breakfast is amazing one of the best i ve had on my travels

comfort, cleanliness of rooms, ease of parking and overall facilities on site

the evening meal and breakfast were very good

we had a room facing the pool although we didn't get to use the pool on this occasion as we didn't have our costumes as it

very peaceful, surroundings were lovely, played ping pong and crazy golf outside

we particularly love the pool, the breakfast and the mini-golf

the spa was lovely

the scenery was very peaceful and gym and jacuzzi was great

room and bar was warm and friendly

friendly staff in bar area. great food and beers

the kids were anxious to leave quickly

if you'd had some kind of kids play area, it would have been the cherry on the cake but we can't have everything

the location was beautiful kids lived playing in the stream

was warm and spa was hot

the pool and spa were very dirty.

good spa facilities

not everyone an oap spa facilities need very much upgrading was not value for

and spa was realy chilling and warm

getting a drink at the bar was slow with only one member of staff on duty

room available for early check in

serve meals in bar after 530pm

from check in, the bar area, the bedroom, breakfast and check out it was an excellent experience

travelled with my 3yo and is was ideal, deluxe room had plenty of space and the kids menu in the bar was spot on

lovely and they were brilliant confirming my labrador was more than welcome (and don't charge a pet fee)

welcoming atmosphere in the pub with decent sized bedrooms and a top notch breakfast

convenient location for croft circuit, with nice cooked food and bar what more could you want!

but they opened the bar early which was appreciated

owner and staff friendly and helpful and nice bar and food was excellent

isn't anything i could fault from parking to leaving,everything and everyone was excellent,i got to say thou the restaurant was

wifi in outside rooms

great bed, shower, breakfast and for a do at bishop auckland golf club, perfect location

plenty of secure parking

location was smashing, provision for parking being secure overnight, easy to pop into bishop auckland and we also used the bus which

the restaurant and bar were both shut due to covid but the hotel provided room service for breakfast and evening meals if ordered in advance - breakfast tray was just ok but

a very good situation - convenient parking and close bus stops

the wifi signal was intermittent had real difficulties staying connected for work and social

the dining room service was very slow

daughter and i stayed overnight prior to a morning spa

superb breakfast

the local customers in the bar and garden also made us welcome which made our stay even more welcoming

friendly local s friendly a home from home breakfast excellent cooked to order so piping hot great place to relax and unwind with beer garden

great breakfast

seats in bar very dirty. room very cold to the point we could see our breath in morning

breakfast was great

breakfast lovely spacious rooms

pre order required for breakfast which i think is a great idea, saves so much hassle

most comfy beds & pillows excellent breakfast and meals parking too ud83dudc4d

the breakfast

i was told i could come into the bar and watch the tv they had there

it was close to where i was working, the food in the bar was very good.

bar had a relaxed and comfortable atmosphere

a lovely bar downstairs with a great restaurant

although a pub i heard no noise from the bar even on a busy friday night

spent hours in it ud83dude05) the breakfast was delicious served in the room

breakfast was exceptional and the team could not have done any more to make us feel welcome

great parking

welcoming, room was so lovely abd breakfast was amazing

gorgeous accommodation and exceptionally clean, friendly staff and terrific breakfast

the parking was free

straight off the motorway and plenty of parking available

great location, easy and efficient parking, friendly staff, clean and modern rooms, coffee and tea unlimited

manager also met our request for early check in

the bar served great beers and the local company was super friendly and accommodating

great bar with pool table and tv. lovely restaurant. great size and very clean rooms.

beds spacious rooms awesome bathroom excellent toiletries adequate tea bar attached indian

bonus of a nice bar and excellent bonus of an indian restaurant attached to the hotel/pub

clean and good value. great staff. disappointed on eating and bar facilities. would do again.

kids beds were great

most, thihings except the ev charger only charged at 16a instead of 32a

the kitchen, bathrooms, and bedrooms were clean and well maintained

excellent customer service, location, ev chargers. room great size and clean

good rooms with parking outside. excellent restaurant and all staff were very friendly.

there is plenty to admire, the staff are helpful, the food is good, plenty of free parking space, and bedrooms are nicely furnished with comfy beds and a large screen tv in every

the wifi connection was not very stable and bit slow.

bar and restaurant facilities if required

good parking

dining room service from the kitchen at times was poor

the early check in - our room was available 3 hours early, to the friendliness of staff, all were were

lots of parking spaces

chatting with the receptionist & the breakfast waiter about the hall and the dugdales

kids friendly ( goodie bags at arrival for kids, snacks for the road at the departure ) - the

excellent breakfast. secure parking for bike

easy to find and plenty of free parking available

are very helpful, bar and restaurant is very nice amd food is delicious

nice bar to sit and relax in

plenty of parking space

breakfast was a little disorganised no menus and wet floor still cleaning bar area was bit messy

bar was

we had a nice drink in the bar when we got back

loved it i asked for extra tea bags and was given about 20 of them staff so pleasant and nice late check out no extra cost got loads of work done and drank some of that tea

staff, the room, the food including a great breakfast and the friendliness in the bar on an evening

the price the room was fantastic, food was fresh and the bar reasonably priced, breakfast was excellent would stay again and pay more as i feel the room was

great carvery and breakfast as we decided to stay over.

early check in as was in the area for a wedding, after a phone call to the hotel they arranged for

it says on the tin- spotless, comfortable, best john smiths pint at great value and a fantastic breakfast

breakfast was lovely too

great relaxing bar with 2 well kept real ales

location, parking, the room and a very friendly pub

location was a little difficult to access by foot from the train station the wifi didn't reach to our room the breakfast could have been better (just cereal and (-) maybe they could invest in wifi too support this (-)struggled to get the wifi to work, however the staff were most helpful in helping me sort this out (-)the wifi quality is very hit and miss. (+)unpretentious food; great beer; comfortable beds; christmassy cheer; pleasant staff; good wifi; and a hearty breakfast (+) good wifi (+) the room was clean and quaint, with great wifi, and just a quick bus ride to durham (-)the wifi didn't extend to our bedroom sadly. (-)we didnt get a chance to wifi so it is important :/ (-)wifi connection didn't work in room (we were in room 8) - needed to sit on landing to get connected

perfect location, free parking, lovely restaurant and dogs allowed, ticked all my boxes!

parking in front of the accommodation

checked in early , warm welcome from everyone in the bar too

the bar was very good, with a great atmosphere and friendly

the bar was unreal so well stocked

early check in

man behind bar so helpful on arrival showing me where to park

wifi reception poor. tv no signal at all. noisy external environment.

bed not much gap and no shelf one side for lamp or to put phone beside you at night, very weak wifi, the heating was full on at night with a large radiator so we were absolutely boiling at night

no tv or wifi

lovely location, comfortable room, free wifi and friendly staff

to top it off there was absolutely no wifi whatsoever so i walked down the road to wetherspoons to use theirs

nice quiet bar area and attached restaurant

very friendly and helpful staff, large spacious rooms, comfortable beds, good sized tv, free wifi, amazing shower

2 night stay at the fleece hotel, room really comfortable, fantastic breakfast, lots of choice, bar is lovely for a beverage or 2

wifi was a bit patchy in our room, endeavour. could be its location

have liked the bar and restaurant to be open during our stay but understand the reason it

little place, very nice room, heard music and noise from the bar below but 11pm everything was quiet

to richmond square and 2 miles from the barracks, 5 minutes walk from richmond waterfalls ,good size room with a nice bar downstairs

friendly welcome, quirky room names, lively bar with live music and great breakfast

best place plumb in centre great bar great staff

on a brilliant parking spot great service that staff were excellent as well had a lovely bustling bar

food in the evening and breakfast was excellent

tv would not show any channels and the wifi was so weak, netflix and amazon wouldn't work

wifi was problematic but staff attended very quickly

wifi was very poor

stayed in 2 rooms. wifi in 2nd was poor. parking limited

a bit of moving around to get the wifi to connect but they helped me 100% to solve it all

right near everything and the rooms were perfect danny the bar manager was great with

on site wifi uses the cloud

of coffee in the room

on site parking is also very handy

good parking, excellent wifi, tasty breakfast

so welcome and no hassle with a slightly early check in

and then helped me connect to wifi

bed was very comfy, wifi was good, service was great, parking outside the hotel

the breakfast was lovely

one of the few hotels that still charge for wifi. 10 is a joke!

had something to eat in the hotel bar, so it wasn’t to much of an inconvenience, though the kids were hyper about

very friendly staff in the bar who were welcoming and fantastic with our little kids

the menu did not present healthy options for kids so we only ate in the hotel one evening.

the pool and gym we used the pool every day

for a slightly early check in

the breakfast bar was ok and the cooked options really good

in keeping with the style of building, very warm in bar on a cold day/night

two girls behind the bar are very polite and helpful

breakfast bar was ok but the milk was not cold enough for my liking.

nice room, excellent restaurant and bar just downstairs

special mention goes out to the bar staff, who were very polite, friendly and, in phoebe's case, quite gregarious

very friendly staff, and nice bar area to get a

the dishes in the bar were really delicious

the bar and garden room downstairs were beautifully presented

kids loved a little night away , food was amazing and breakfast was fab loads to choose from

we were able to use the swimming pool which was really good and part of the soa complex

the room service menu was good with a lot of choices

charged extra for kids breakfast

2) was fabulous with great views of the golf course

plenty of parking

bedroom was a long way to walk with many stairs. wifi not very strong

from the hotel can be a slight challenge, the wifi isnt the best but given the shape of the building, no matter how much you boost the signal

the wifi is also very good which is something business travellers would need to

it was nice and peaceful and very secluded and secure vehicle parking

needs more life in the bar etc there’s so much potential for the hotel

the staff were very friendly, no problem getting a drink in the bar

friendly staff...reasonable bar prices...comfy bed big room.

i would recommend people to go in for a drink in the lovely bar and look around the ballroom if you want to hold an event or even for your wedding

nothing - wish we’d been able to stay longer to enjoy the bar area and restaurant

we ate in the bar area for dinner and the food was absolutely delicious

attention to detail within the bar restaurant outside bee garden rooms and the friendliness of the

even though room was above the bar it was quiet

lovely bar and restaurant very friendly

menu; our meal choices during our stay were all delicious; which goes show why the restaurant and bar were fully booked and busy during our stay