friendly staff, bar open late

issue we had was the bar had absolutely no juice at all for kids to have a drink or for mixers had to go to garage which was across the road

i said we had children and they said they would sort something for the kids, there was toast that was it

i liked the fact that the room they gave me was together so i was able to see my kids

was two thirds of the price of the recommended taxi by hotel and this was after midnight and our kids were so frightened cold and wet, it was totally horrific and the hotel didn’t care

choice of breakfast

beautiful setting, lovely setup outdoors for kids and adults, super friendly staff

the kids (and adults) were extremely satisfied with the park area and animals in the grounds (which are

a comfortable bar area, nicely furnished and varied tables for food

took lots of photo's as i will definitely be going back, kids will love all the animals (rabbits, chickens, geese, ducks & goats

lovely bar offering good choice of beer

stairs from bar going to first floor are steep and dark until you get halfway up.

was given early check in and staff were all very friendly and helpful

the lady behind the bar was so lovely and accommodating

nice bar comfortable room

very friendly staff.. early check in for wedding.

good food, lively bar and comfortable bed.... thoroughly enjoyed the stay

great atmosphere in the bar /

facilitated an early check in on request

breakfast was amazing . beer and wine lovely. bar staff excellant.

car parking abit 2 far to walk with bags and kids but hotel gave good discount on fee.

great location, comfortable bar and lounge area very comfortable bed great shower

lovely breakfast

did early check in around 1

would like more comfortable seats in the bar area

the friendly greeting on arrival to having a drink at bar and eating in the restaurant, outstanding

has a small bar area

there is a restaurant and bar and as a single traveler i felt safe

great staff. nice bar and restaurant

the man on reception was very helpful when we arrived and was kind enough to give us early check

breakfast was very good again fantastic service with locally supplied fresh ingredients

the full english breakfast was excellent, very well cooked

location is so lovely, the staff ,so friendly and helpful,and the breakfast was the best we have ever had ,at a pub

welcoming staff, facilities were great, excellent food breakfast cooked fresh and plenty of it

nice cosy nice atmosphere country bar nice breakfast clean tidy all round great venue very

in the morning could have done with more of a lie in and i was going to see if i could pay for late check out

i did try to call/email the hotel beforehand to request an early check in/late check out but never heard back

i had to request a late check out and they were so helpful and understanding

response upon arriving to the hotel and explaining this along with that my enquiry was to have a late check out due to working night shifts, i just got an apology and told check out was 10:30am

smooth check in process, free late check out, comfy bed, quite room

wifi very slow

good parking, extremely neat, very helpful staff, loved it.

free parking. clean room. lovely food.

i was disappointed that there was no snacks or room service

bad wifi

we also had a main meal in the bar area, food was exceptional, great choices and portion size was big

lots of parking

was a great location for manchester airport, parking as free and plentiful

size car parking

the bar & restaurant downstairs is very cosy

bar area was nice and the food was good

members of the public use the facilities so when we arrived the pool was full of parents n kids

very comfortable bed , fantastic breakfast and lovely staff .

everything was ideal and available. gym, spa and pool were fantastic as were the staff.

swimming pool was great to have with kids

treats in the room for us, loads of space and huge comfy bed

district, room was to a much higher standard than expected , restaurant and food were amazing and gym and spa facilities were the cherry on top just bare in mind it’s a wedding location so some

the spa and infinity zacuzzi huge pool outside were fantastic.the whole hotel was wonderful

the spa facilities and treatments simply amazing

gym was small but totally usable for a good workout

the room was next to kitchen and stairs and was at times noisy

there is a communal kitchen with a coffee machine and diy continental breakfast is provided which is a lovely touch

where we could sit and have drinks and catch up, rather than being in a noisy restaurant or bar, although there is a bar downstairs and a good selection of restaurants either side if you need

kettle in room 2 (our stay) didn't seem to work, so we had to use the shared kitchen's kettle

be aware that the rooms are located above a busy bar with live music and that it can therefore be a bit noisy within the opening hours of the

pool time it was a bit of a rush to get them packed showered as you can't get in the pool with kids till 9 so we had to have breakfast first which wasn't ideal

kids loved the pool and staff were amazing

30 then if you have a late check out and a spa you

about you giys but there was an incident the am we checked out with some local kids and police

flight was delayed, so we missed the restaurant

the room was large and well appointed, the bar is really nice and the food (including vegetarian and vegan options) was great too

loved the hotel and bar great location our 3rd visit

had a lovely friendly feel throughout the hotel including the huge bar area

loud music from the bar or kitchen at 8am on sunday

the toilets, the bar areas and the whole building was immaculately clean

friendly staff, great breakfast options and loved the late check out

a top draw bar with some good guinness, top draw breakfast as well

the breakfast was very nice and the staff was very helpful and nice

30am to go to the airport & the guy in reception gave us some breakfast to take away for the kids which was

as an ihg member i get discounts and could have a late check out

food was very good and the spa was great after a long drive

eating out and bowling lovely room and bathroom spa, steam room area were gorgeous great friendly breakfast with all you could

the use of the pool/spa facilities

spa facilities are lovely and fab swimming pool for kids

the gym, spa and pool, super breakfast really friendly staff really nice room with comfy bed

no bottled water

lovely bar and lounge

health club and pool was a little tired. showing its age.

room service were knocking on the door from 7:30am to see if they could service the room - check

parking at the hotel whilst abroad the reason for booking we have used the hotel previously when

free parking at a car park near by, it does seem popular so we ended up parking behind the bar a few times

staff, ideal location, easy parking, good facilities, excellent bar and restaurant for an evening meal, and a superb breakfast

nice big bed extremely comfy. staff were fantastic. breakfast was very enjoyable.

great location, great breakfast and friendly staff.

was a very lovely hotel booked at the last minute with boyfriend, bar staff helpful food in the restaurant was very enjoyable and the waiting on staff was very

food -restaurant and bar were amazingly, location - close to everything but felt like we were in the countryside, such a

was ok, location is good, ev charging was nice to have but was very slow and very very

good bar with comfortable seating

good quality, free ev charging a big bonus, good breakfast, friendly staff and quiet location/rooms

staff very attentive, nothing was too much trouble for them, excellent service both in bar and restaurant, especially rick and georgia in the restaurant ud83dude0a would definitely

restaurant good value good food, bar prices ok

great prices, short bus ride into centre. clean hotel, great bar and lounge area

the restaurant and bar area is nice and they have a good menu of dinner choices

the bar stayed open later

20pm and he was serving on the bar when we got back to hotel after our gig at 11

kids running up and down corridors screaming till gone 11pm

kids running up and down corridors screaming till gone 11pm

we have 2 travel cots and everything necessary for our kids so this was not an issue that they don't have baby paraphernalia

room service stopped at 9:30pm and i was getting in late but apart from that good value for money

amazing hotel and good bar and amazing pool and gym

very friendly staff. nice breakfast. clean rooms

breakfast was very good

breakfast plenty full room amazing staff fab.

the food at the party was very good as was the breakfast

bar manager was very professional but

fabulous location, great pool, lovely staff, excellent breakfast.

original room we were put in was near the laundry and very noisy but when we asked they moved us and the room was

food on the room service was poor by any standard, the burger tasted like a frozen economy burger from

parking is a bit of a hike with bags to reception maybe a ability to check in at the spa entrance

seen, gardens and fountains tranquil, (a heron photographed from our bedroom window), champagne bar a true oasis, afternoon tea awesome (+)thought bar area was great. i enjoyed the music too (+) the champagne bar was lovely relaxed place to have a drink and the carrington grill was top notch for breakfast (+)jane marie as ever super helpful as were the bar staff (+)lovely rooms, nice bar too. staff accommodating to our needs (-)should think slightly about the hotel stayers who want to get a drink as can t get from either bar you have to go in the spa (+)thought the staff were really lovely especially on reception and the bar x (-)bar area was a little 'dull' it would have been good if there was another bar that was slightly (+)on reception was excellent customer service skills were second to none, and the bar man who was working his last day on saturday was great too

which serves delicious food at very reasonable prices - it's a family pub with a play area for kids

no bar but was one near by walk took ten minutes. taxi back cheap and very efficient

the location and size. i and my kids loved to stay there!

problem no bar area

would have liked the option to have a drink at the bar and breakfast in the morning

parking next to hotel

dirty glasses not replaced once in 4 nights wifi -didn t work at all

breakfast was decent, restaurant in a large garden view conservatory

best bit was 3 ev chargers in the car park.

comfortable room, nice bar and food. good staff. plenty parking

here, special mention to david

cheap option for washing and drying laundry

small bar available in the evening was nice

excellent breakfast, friendly staff, warm comfortable room. great park at the end of the street

breakfast was amazing - muffins superb, great selection of fruit, porridge, cereals, etc

comfortable beds, good size room, easy to check in and out. really helpful re early check in.

esn t seem to prioritise hotel residents so had to park on a nearby side

the bar side closed early if no one on premises, but understandable, other pub, within 500

very welcoming regulars in the bar too

the only negative would be no bar fridge. no aircon.

car parking it was rather tight to get out of your car with a car parked next to you all parked in the

a lovely cosy atmosphere in the bar and restaurant area

staff working in bar and restaurant were very friendly especially the young lady working at breakfast

rooms and bathrooms, good location and there’s a bar downstairs

traditional rustic property, bar and restaurant below with excellent food and reasonable prices

bar and restaurant very good too

located for my needs, the staff were polite and professional, secure parking, reasonably priced bar and a good restaurant with a varied menu

staffs are very helpful ( special thanks to jassrin who helped us for an early check in

clean not expensive good bar , room was as good as all the others we have stayed in

the bar is ridiculously cheap! it was also exactly where we needed it to be.

the tv screens in the bar area

convenient location restaurant and bar on site. large rooms

nothing but room service would have been good

clean, great parking, nice room staff in the pub extremely nice & helpful

only one small issue, the wifi is dodgy and goes on and off

easy early check in staff very friendly

arrived which was fine but outside in the car park there was white stones after the wedding kids were throwing the stones at each other or in the fountain from distance was worried about the

we arrived very late due to flying home from holiday and we were very tired

very helpful, and polite staff, breakfast very good, bed and room excellent.

excellent suite room clean and comfortable. really nice staff. free parking ud83dude00

room, really comfy big bed, great breakfast, nice easy parking, brilliant hotel, rooms feel luxury really really impressed by the customer service we

fact that i was quoted 50 to have an early check in to a room that was already available, nobody was making any extra effort on my

breakfast which starts early at 05:30 fast wifi great staff well equipped room quiet, despite the proximity to the

excellent safety measures, cleanliness, & let me have a late check out as flight delayed

besides that we had a late night flight when we left and we were offered a late check out at 3 pm

on a day where there were alot of flights delayed and there were people that had reserved a late check out

was nice but couldn t use the pool because it was always busy with kids

facilities in the spa were perfect

pool was busy as it was open for kids swimming classes at all times

footsteps of kids running around late at night on the second floor making sleeping a bit hard

only small criticism would be the cooked breakfast was ok, either it should be less money or better value for money

that greeted us were very friendly and helpful as well (much appreciated after a long flight with kids)

ended up ordering room service

comfortable, close to airport, kids play room by dinning area.

room was huge staff were nice reception and room service lady lovely shuttle bus driver !!

we could park up for a week and be on the spot for a very early check in and flight.

room service was amazing. couldn't find fault. food was hot & taste good.

late in the middle of snow storm and had room service food was the incredible staff was helpful room was ample lovely

good facilities, wifi free, near the airport

small gym space

wifi was extra. conference room ac struggled to cool the room.

friendly staff at check in, early check in at 9am when arrived on flight

can also cast from your tablet/phone to the big tv which was great for kids

00 so took advantage of a late check out for £10 an hour so relaxed for a couple more hours in our room

good breakfast .nice staff and early check in

have dinner at the hotel as the meals were a little pricey and i was unsure if there was a kids menu

i the mini bar and fridge are excellent additions

breakfast was brilliant and the gym was excellent

the gym has great equipment and is clean, the room and especially the bed was very comfortable

room service staff were polite

we also had access to the gym which gets cleaned every use and there were sanitising wipes and hand sanitiser for you to use

there were kids running round the corridors at all hours, obviously super-excited about being away from home

to train station , shop near by , could walk to the arena for the concert we were at with the kids as

staff didn’t inform me kids get a free breakfast so that was disappointing as i did ask

early breakfast was

stay staff were brilliant super breakfast plenty of choice for a continental will book again if have to be in manchester

the kids free packs on arrival started off the holiday for the kids

excellent value for money. english breakfast, continental breakfast, you name it, it was there

very accommodating staff with late check out and complimentary parking

&5)

clean spacious family room and room service with kids meals for

of flexibility on early check in

right next to terminal for easy twilight bag drop and early check in.

fact the room was ready and they still wanted to charge an additional £15 for early check in, no hairdryer in the room and paper cups for the tea in the morning, the price that

pizza dinner for the kids was ideal

kids loved the ping pong in the dining

card to access the gym didn t work, despite me going downstairs first and checking with reception

was very inexpensive this was a huge plus and also gifted my husband and me a free drink at the bar for the match

only being able to get bottled drinks at the bar after a certain time.

we liked the bar area but we didn t eat there

dishes of room service litter corridors and not cleared away gives a very down market

gutted that we couldn t enjoy the spa as it was fully booked

e to large panorama windows); wifi is reasonably fast; breakfast buffet is tasty; staff is friendly and very supportive

customer service , rooms standard , spa , very comfortable beds .

the gym facilities could have been onsite.

we can see the city without too much walking, it can be challenging when traveling with young kids

hich was ok as i had requested an early check in but they had been busy the night before

night as we were attending a wedding at a nearby venue they were very helpful in allowing us an early check in to fit in with the ceremony

requested early check in as we needed to change clothes as soon as we arrived and she got straight to work on

the late check out timing meant we didn t have to rush

staff, especially jacqui the cleaner who was really helpful with our early check in, nice breakfast also

wifi was patchy at times

room service was at hand if needed but wasn t used

left leaflets about room service and after hours food you could order late at night but they didn t leave any

value for money, modern rooms, free wifi

loved the garden bar with the outdoor space

staff really helpful with a cheap and affordable late check out fee!

location and convenience of late check out option

early check in by 20mins

a late check out as had a long drive, house keeping outside the door at 8:30am shouting on her phone,

offer fried eggs at breakfast scrambled egg to dry

he couldn't do enough for us, and even had drinks from the downstairs bar brought up to our room whilst we were getting ready

amazing host. amazing bar with great prices. a great overall experience!

the staff were amazing and helpful in every way and having the option for a few drinks in the bar below is an added bonus

obliged with an early check in because our room happened to be ready

room, very clean, friendly staff, great facilities- including a very nicely decorated bar which serves food downstairs

early check in worked out and we checked into our king suite by 1

early check in. very helpful staff on reception and clean apartment.

breakfast was amazing and the reception staff were lovely.

kids were flying in and out getting more drinks or sweet goods and it was making it a stressful

arrival we were upgraded to both a complimentary early check in and room upgrade

had a late check-in around 11:00pm, the receptionist was extremely rude upon my arrival and even imposed

flight arrived late, in the early hours, so we decided to order a pizza from the room service menu

room service did not come

was good , bar and restaurant staff were excellent, in fact all the staff were very polite and helpful

location early check in late check out breakfast bar/restaurant

bar prices could be a bit cheaper

wonderfull breakfast staff right were i need it as well ill be back xxxxxxxxx

that there was a laundry service but this was not correct and no washing machines on site

the free hot breakfast was very welcomed and tasty with lots of variety

no ironing facilities or laundry

didn t eat here but the bar was great

had room service on this occasion, food absolutely gorgeous

nice little bar behind reception

were spacious and very clean, we had drinks in the bar which had a great atmosphere, hotel in a great location close to shops and bars but never heard

the rooms lacked visible information on the restaurant or room service, instructions on how to use the ac, the lighting in the room is positioned in weirdly

arrived a few hours early and were greeted by noor who was just a delight

nice and quiet gymnasium

nespresso coffee machine, complementary mini bar and cookie on check in

comfy bed. self service breakfast with plenty of choice. 12 o clock check out. fast wifi.

location, breakfast , room service

our room has a washing machine so we could do our laundry privately

the room is spacious and has mini kitchenette and laundry (perfect for long stay

room was on the ground floor near reception and the laundry room, it was really really noisy

i also tried the gym one day, and despite the small space, there was a class of boxing which i greatly enjoyed

the kitchen was fully working so it was perfect for the business trip as we just wanted to have a rest

proximity to the station, clean room, and friendly bar downstairs.

in our rooms just the shower and toilets on our floor nice and clean and despite it being a busy bar i never heard a

the accommodation for the price was extremely brilliant, also for hotel being above s busy bar it extremely quiet, i'd recommend staying here as i will if needed in the

the bar staff were excellent and make me feel so comfortable as i was sitting alone

great late check out time and easy to leave, pop keys in a box and let yourself out

we said we were having a late check out and within 1 hour the same person knocked 3 times to check when we were going which

great location, staff from reception to room service delivery were amazing

room service was fantastic

live music in the bar area was

wifi worked when it felf like it

next time, we're coming without the kids to enjoy the bar and restaurant

after a trip to the ivy and then several bars in the area we decided to try refuge and to be honest we were really shocked for a

having the techno gym bench in the room was great and allowed me to pump some iron before i went to work in the

on this occasion the lady at check in just flat out refused me an early check in, and when i went back at 2:55, she actually made me sit and wait until 3pm before

staff at check-in and at breakfast were very friendly, professional and helpful

the buffet breakfast was pleasy. internet wifi worked well.

thanks excellent room service and internet connection which i used for capturing the event

common problem in even the best hotels) wifi is super

central location, lovely bar and outdoor seating to sit in the sun

the staff were helpful, and were able to give us an early check in

lovely room, stylish lobby and bar area in a great location

no gym :-(, no wellness :-(

was great from start to finish the hotel is absolutely stunning ud83dude0d beds so comfy and the bar was so nice

modern and stylish hotel with good breakfast and very friendly staff.

liked that my request for an early check in was considered and the reception staff were really friendly

kids friendly

tv in each bedroom as well as in the main living/kitchen area

that there was a gym i could use. i liked how clean it was, and offered tea and coffee.

well equipped kitchen and has washing machine and dryer

we were to check in at 4pm and when we arrived with the kids at 2:20 the receptionist made a call if the apartment was available and we went straight in

is very basic but they do some lovely breakfast options on the bar menu you can pay

i requested a late check out and they were very accommodating

early check in approx 9am was very much appreciated

knew it was above a bar which actually suited us and was never an issue

the staff were so lovely and i liked the bar a lot

dusty parts: the suitcase stand in the bedroom, the tops of the hangers in the women's spa changing room

the gym and spa facilities are fantastic

price of car parking

bar menu for the lighter diet, room spotless, all staff really friendly, ideal for jetparks 3 and

would be ideal for car parking for airport too we didn't know this before or would have booked this aswell as a

staff helpful and friendly, let me add late check out on in morning from 10am-1pm

in was quick and easy and i really enjoyed the option of late check out however i wish it was a little later

late check out till 1pm for £10

the charge you 10 pounds for late check out which is an unreasonable amount as

i was offered a late check out for the inconvenience

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the room service fast and efficient danny is a credit to the hotel give that guy a

were excellent and allowed an early check in

room service was worthwhile with no extra added costs of service, just the food/drink

early check in and late check out was at a very reasonable price

wasn’t sparkling, some tissue on the floor and it smelt like a classroom full of kids

comfortable, clean and option for late check out - will be visiting again for sure.

noisy neighbours, kids partying all hours of the night

is awful in the rooms and staff were quite passive aggressive when trying to arrange late check out/an extra night

late check out at 12. extra comfy bed would definitely stay again