very clean and friendly and well coming staff offered free breakfast and wifi

lovely hotel, near the centre. nice breakfast

friendly staff , great location , warm clean room , good safe parking , loads to eat on your

parking is small not enough space to manoeuvre big cars.

cleanliness good breakfast cheerful staff

good location, lovely room, bar and restaurant were great

food was good, bar area had great vibe

would only be improved by a kids breakfast option i reckon, something simple like toast or maybe a nice (less crunchy) cereal

whole place is just great, bar had such a lovely atmosphere, staff were very friendly, room was extremely clean, spacious and

the property does not offer any facilities beyond free wifi.

was comfortable and easy parking

it was a nice and quiet location with access to kitchen, gym and laundry

offer light breakfast such as bread, fruit and pastries and hot drinks as well as smoothies for kids

parking availability was great

price too much gym and laundry not open 24 hr nothing else

but they helped me out when a need rooms for a week and the place is very nice and have a big kitchen so you can cook your own meals would defo be back

clean, staff we re very friendly and helpful. on-site parking

carpets, broken tv remote control, non existent wifi, had to come out of my room to get any signal, fridge not working, flaky paints, rundown

i couldn't let my kids touch anything in the toilet for any risk of contacting germs

free parking monitored by cameras, which is very good

no smart tv or wifi

free parking, easy check in, good timings for check in/out/breakfast

fact it is a surprise to find out there is free parking space although booking siad no parking facility

wifi could be stronger but the room was quite insulated from sound, so i understand how that could

venue rooms very comfortable very clean with good standard toiletries great continental breakfast bar great atmosphere and good

intermittent wifi and no shelf at the side of the bed

if there is free wifi , it could be better. and heating can be better.

wifi and ac not working

paid wifi

said there was free wifi. had to pay for it when arrived

tv channels for kids was not working they get bored but it is fine

bed was really comfy and they offered us a late check out of 1pm

manoj was very friendly and kind helping us with our kids

the staff were professional and friendly, particularly manoj, who attended to us with bar service and again at breakfast

breakfast staff was very helpful

a chair in the room would help. parking as everywhere was poor.

v was complicated to use and there was no remote to be seen and the wifi signal was weak where i was

the noise from the kitchen, road and the upstair kids running arround

no facilities for kids.

i would prefer cooked breakfast tho.

thankyou to santana who made us extremely welcome for the two days we hung out in the lounge bar area, made us irish coffees, collected our bags and could t have been more helpful

staff are so helpful and friendly in the reception and bar area

the staff was very helpful and allowed us for an early check in

lady as the receptionist was so lovely and friendly and either sorted out my late check out without any issues or

i guess i have a tale to tell my kids (head to the negatives

parking at the back of the hotel particularly good

wifi was occasionally a little dodgy, but that is the only criticism, and it certainly didn't cause

wifi was very intermittent and kept dropping off

wifi also wouldn t work unless you registered with the cloud

wifi needs a sky wifi account and did not work on ipad, though ok on iphone

anxious about the car park as it was a controlled parking area and didn't want to get a ticket

free parking

easy check in and parking. staff pleasant.

good location and good parking, great value

parking & location

no toilet roll the middle bar missing.

the overnight bar was always well-stocked

the residents bar was cosy and did good bar food

was staying 4 nights i sleep well, room wery clean staff wery good werry good breakfast i will come again january 2026 i will recommend this good hotel thanks so much

there is a bar open in the evenings which appears to be popular with guests

the air conditioning made the odd noise through the night that woke the kids up briefly

good chilled vibe even down to the music choices at breakfast garden looks lovely

maybe it was a bit noisy from the bar when it's night. but it didn't affect my sleep.

breakfast was much better than standard hotel fare - delicious fresh and healthy food

also there is a nice bar and restaurant downstairs

wifi was awkward as you had to sign up to one of the sky providers

so he can play it while i m getting ready but we couldn t get that to connect to the hotel wifi

were really nice and the menu in the bar was excellent

the wifi that kept cutting out.

tea and coffee plus wifi free

i ordered room service

warm cookies on arrival went down a treat with my kids

the gym could have more equipment

the bar area was great

breakfast is worth every penny

the receptionist helped with an early check in

free coffee and wifi

the room itself was very comfortable and clean and nicely done and the wifi connection was great

the lounge downstairs) and wifi, so perfectly adequate

location facilities free wifi and coffee lounge

expected the gym to be larger and better equipped.

staff helpful and friendly, especially appreciate the late check out they offered me for no extra charge

early check in cost 30 but reception desk suggested joining the novotel club online there and

priced and no flexibility with management when an early check in was requested

membership joining, early check in

all of the staff were lovely from the receptionist, bar staff, down to the chambermaids and we managed to park on site

the wifi was free, strong signal and fast

free wifi worked very well

the hotel is kids friendly as well

ey have a great kids menu

wasn t that much of an issue at all as there is very reliable and fast wifi, but my room did not get any phone signal so i would not have been able to make any calls from

wifi kept cutting out and we couldn't get it in our room but were able to hotspot of our phones in

aircon/heating and wifi connection were very good

free unsecured wifi is not a replacement for non existent mobile network.

as this was a business trip, it was also nice having good wifi and the reception area that had couches and tables and plug sockets so i did some work there

ower, wifi and usb outlets)

shame bar isn't open until late

cracking wooden floor the wifi is free but sponsored by heineken, so personal data required and need to be re-entered every

late check out a huge bonus

cutty sark and greenwich park on your doorstep and a vast array of bars, restaurants, shops, cafes

wifi could have been a wee bit better but i still would give this hotel a 10 out of 10

the internet was down so no free wifi. apparently regional issue, not hotel specific

good facilties and wifi

no hotel wifi signal in room 30 but managed to pick up free wifi from kfc across the road.

staff, free wifi

also i ask for late check out and got disturb by 3 room service saying need to clean your room even after

member of staff at reception made a really big effort to chat to my kids every time we went past reception and on our arrival, came and gave them a wee activity pack

from reception service to room service, my guest experiences were completely flawless at the hilton croydon

staff were very nice and helpful especially recommending breakfast options to kids

staff and nice clean rooms, bar and breakfast excellent

bar staff were equally very responsive

the food and bar were lovely too

bar only carried crisps and nuts when the kitchen closed at 10pm

staff brilliant nothing to much trouble breakfast lovely

good clean rooms and great bar area and restaurant great prices available aswell

the breakfast included with my stay was fantastic; it's so generous of them to offer such a wonderful

good wifi

clean good wifi good breakfast plenty of

no wifi

tv wifi the bed bit hard but fine

they specialise in curry dishes for the room service which we re all delicious

option/healthy option for room service food would be good so we didn't have to go out

the room service were all nice and professional too

no room service for breakfast

breakfast was good and will definitely come back again

transport was also easy to take from there, it had a good location and the kitchen and laundry were useful for us as well

wifi was really weak unfortunately

nothing was good about this property except it had a laundry facility.

wojtek

there is a house kitchen with all the tools one may need to cook a meal and a small laundry facility on site as well

easy check and great shower, clean and late check out too- 11am, which was much appreciated

nothing. just needs a tea towel in the kitchen as i stayed in the apartment

needed a rea towel in the kitchen....only the one thing i saw as a negative & it's trivial

kitchen would have been good but couldn t find it

drying towel in the kitchen would have been helpful.

comfortable and the kids had a hot chocolate when we arrived

of a struggle getting to tube with kids in tow

husband and i with our 2 kids (4yrs and 4months) returned to the hotel very late after our wedding reception the toilet

cleanliness, the staff members were all charming and welcoming, wifi is perfect, great room size, good breakfast, nearby bus & restaurants

best part was room service

the bar staff were lovely and welcoming

amazing mini bar and snack

wifi was terrible no signal/service mobile or wifi in room 9.

food - breakfast , dinner , bar snacks

slow wifi

having complimentary fresh milk in the mini bar was great for tea.

very comfortable, great staff and bar open 24/7

the hotel s amenities were equally impressive, while we didn't use the gym, the pool water was perfectly warm, making the swim relaxing and enjoyable

room, which was absolutely no issue for them, they go above and beyond for their guests, the spa and gym was lovely and the staff in the gym and pool area were just as amazing, also gave us a

the spa facilities were free and acsessible when you had a room and was open as late at 10 which was

very modern and a good location great bar & food was very good

hotel guests get a 10% discount at the bar which is great ud83dudc4d the food is great also

the staff were friendly and helpful. was able to eat in the bar at a reduced price.

easy access and parking

bar and dining room downstairs

the parking was on site and very convenient

tea and coffee

of us, the bathroom in the room was recently renovated, hot water and everything clean, tv and wifi internet

do not promise free wifi if you can't provide this

next to south quays dlr so easy transport links, very clean, good wifi, very cheap

shower, comfortable bed and free wifi

wifi

guy with curly hair, accent and facial hair working at the bar is not friendly.

good wifi

the staff were lovely especially the american/romanian bar member, he was so lovely and helpful.

food great range of drinking in the bar staff were really friendly and helpful great value for money if want cheep place for the night

station and many bus routes clean and comfortable spacious room nice toiletories in bathroom good wifi

friendly staff clean warm room free wifi

friendly helpful staff, clean and comfortable, good facilities and wifi

room recently renivated spacious bathroom with lovely toletories clean & comfortable good wifi

spacious room clean and comfortable good facilities good wifi

- the excellent breakfast - the thoughtful gestures left in our rooms (chocolate, candy for the kids

spacious and clean, adjoining rooms with the kids so felt really comfortable

when we arrived, they had prepared the sweetest surprise chocolates, kids amenities, and balloons on her bed

so amazing and comfortable that even the kids didn't want to leave their rooms

wifi a little

there is also a nice bar with views across the city

s rooftop bar is worth a visit with great view from the

lady behind the bar was lovely and friendly

the sky bar was lovely on an evening, with christopher making the best cocktails - any the truffle nuts

roof top bar was great

wifi

they offer the half price for another room, i am not happy that i have to sleep separate from the kids especially the vacation trip

didn't get to see the bar or spa but will be back for longer

everything was great apart from wifi

the swimming pool, gym and sauna were all

a sign in the room said room service ended at 10pm, but it shut at 9

room service seemed to be working throughout the whole day

in, asked for the kids passports which we didn t have due to not ever needing passports to check in anywhere in

bed was confy and tidy, security was good, there is good public transportation nearby, good wifi

the wifi is good enough to do a full day's work from the room, and the fan and window make the room

no wifi in the room

mcdonald's around the corner, helpful if you need to eat something fast, clean rooms, excellent wifi, 24/7 reception

there is only one place to get the qr code for the wifi

good access, comfortable bed, good wifi. very good value for money.

very fast wifi and lovely staff

everything was clean, staff were really helpful, they have a laundry room you can use which we did

wifi was terrible

have laundry service, but only available during day time and we need to collect it ourselves after it

there is no kitchen to store/prepare own food and i wish there was wifi in the rooms.

wifi connection, big lockers, clean bedding and good matresses, hot water at anytime, bathrooms

were all so friendly and helpful, we arrived earlier than planned but they managed to get us an early check

there are 2 sky gardens, adults and kids one

min walk) nearby which is great if you have kids as there are live animals

overall footprint ok in terms of size but bathroom oversized and wasted space in laundry/bin cupboard

front desk, comfortable bed and pillows, good wifi, 15 minute walk from the canary wharf elizabeth line and maybe 5 minutes from the jubilee line

the only downside or area or improvement would be wifi. everything else was wonderful.

large rooms, very comfortable beds, tv, free wifi, drinks facilities

wifi connection

also the parking is quite secure

bar was lively and yet my room was tranquil