location was perfect and having direct access to the pool from the room was exceptional

and i think it advertise breakfast

hot tub wasn't working and they didn't have breakfast but not an issue

been staying here awhile now and loved that the new owner started having breakfast my rooms have always been clean and staff has always been friendly and helpful and the

no breakfast served. very quite, no loud noises

i didn't have the included breakfast but the room was very clean and spacious

too small for 3 adults and 2 kids

parking was extra

breakfast not served till 8am no laundry facilities

kids loved the home baked chocolate muffins

breakfast was very good

location for the event we we attending, breakfast, nice staff, plenty of parking (not for trailers (+)location, breakfast, room, parking, price. (-)parking for access to the back of the building wasn t ideal. (+)staff assisted me with parking, allowing me to park my truck & trailer behind the hotel in the grass where it was much (-)parking lot is a bit small if your traveling with a motorcycle trailer but we didn't have any (-)parking, we had the room on the end. some on motorcycle took our spot. had to park in front. (-)wasn't alot of parking on that one side

breakfast was excellent, staff very friendly & professional

there was no room service/linen change

no staff to open pool no staff to open gym

smooth check in and out. perfect location. pool was nice.

the pool was small but the kids had a great time in it anyway

we especially enjoyed the balcony mountains view!!! very nice pool too.

liked that the pool was open and looked clean (though air temperature was too cool to get in)

we had a small kitchen in our room

pool was saltwater and so clean

cool setting. comfortable room. good location. clean pool. nice helpful staff

location, property was beautiful, loved the salt water pool

breakfast very limited but understand due to covid

breakfast is great but is not being served now due to covid but thatâ

breakfast needs some help

breakfast was decent enough but they didn’t refill anything once is was gone

i was there for over a week and didn't have access to a gym to get any exercise

we appreciated that staff accommodated us with a late check out

didn’t realize ahead of time that there was an extra $25 pet fee

hotel breakfast was good and plentiful

breakfast was delicious with so many options

of all, i booked the room for the heated indoor pool

basically like an apartment, hallway back to bedroom, full kitchen.

front room has a common area with sofa chair and tv and a small but complete kitchen

min from knoxville airport safety - in a good area cleanliness - excellent staff - very friendly breakfast - continental ok affordable

o runs the desk during the day, and does many other things), and sweet miss jean who cooks the breakfast- she's a ray of sunshine

laundry room and free breakfast

staff was great love the kitchen in room. and breakfast was a plus.

the room had a small kitchen area, queen bed and sofa bed

didn't take advantage of breakfast, but location was excellent.

clean and quiet, good breakfast plenty hot tea, plenty parking excellent location, thank you

loved having a kitchenette

didnt eat breakfast. i loved the room and the shuttle to the airport.

i love the mini kitchen and a large fridge in the room for my carry in foods and snacks

well...biscuits and gravy would be good at breakfast.

rooms were excellent, roomy, well supplied with kitchen necessities, and very clean.

did not have breakfast

was wonderful to have a hot breakfast with bacon , sausage, scrambled eggs and waffles

as i could recall specifically everything she had told us on our check in, the breakfast and pool hours, locations of ice machines and laundry rooms, and the glitchy side door and how to open

very nice room. shower was great. unable to have the breakfast due to early flight.

close to the airport with shuttle service.

a hot breakfast was served with many options and the dining area is large enough to spread out

location, kitchen fully stocked for preparing meals, good storage, full frig and dishwasher.

mini kitchen with a full fridge was amazing

pool was not open and didn’t look like it was in good shape

dirty pool

room is big with a small kitchen

very comfortable and the staff was accommodating. room service was good.

nice facility and room. bad wifi.

no room service food but sandwiches.

the parking lot was iced over very slick due to the weather

what a beautiful hotel, amazing pool, gym great bar and excellent restaurant

the complimentary breakfast is also a bonus

our room was clean. beds were comfortable. breakfast was great. pool was nice

personal , very friendly , helpful , organized from the airport , superb breakfast and very clean nice hotel , perfect

excellent breakfast. nice desk person.

the gym was excellent, fresh towels, cold water, everything in excellent working condition and very

i used the fitness room (the bike)

the laundry room facilities were overpriced for the old washer and dryer.

breakfast was not available, but it was so close to the airport we got to sleep a little longer

the indoor pool was not in operation, this was the only set back for me.

hotel had great amenities including airport shuttle,the staff was nice

proximity to airport and courtesy shuttle were appreciated

hotel room amenities pool staff great

very clean, breakfast had many choices

swimming pool open, but i know it was not your fault.

my kids were hoping for bacon at least on day css sausage for 3 days

continental breakfast was great, staff was friendly and the room and hotel were very clean and new

break a hotel, in this case they make the hotel from the minute you check in to the continental breakfast

breakfast was included in the price

the breakfast was adequate but would have liked a little more variety.

we had to check out too early to take advantage of breakfast, but it looked like it was going to be very nice

fitness room was clean and well-maintained

pool was dirty; room was not available until 2 hours past check-in time

no lobby, no pool, no fitness area

the service is great and the breakfast very good

desk rep allowed us to check in early after an early flight from atlanta and even gave us a breakfast to go bag as we had noting on our 1 hour flight

pool is very small and the design with a shallow top tier separated from the not all that deep

small and the design with a shallow top tier separated from the not all that deep level setup the kids to jump from one of into the other

kitchen was huge and great lay out

pool/hot tub is great

pool is at the adjoining property, rooms were not ready at check-in, and be sure to wash any dishes

my entire family was unplugged. the kids loved all the nature and events around the area.

very unique experience, kids kinda like it.

we traveled with our teen kids and had to get two tents and at around $600 for the night, it was a bit much

i like the breakfast the location is near by the attraction, kids friendly

dryers in the laundry room were a joke

of room to park towing a trailer

also the kids loved that the pool didnt close until

i did not like about this stay is there was someone smoking and drinking in the pool area while kids were present, i went to the front desk to let the lady know and she wasn't no

indoor pool, outdoor pool and lazy river, gas fireplaces outside, parrots, games for the kids

the staff was great and the kids loved the pool

very helpful and friendly and the lazy river pool is the best we have enjoyed to date

loved pool, lazy river, to be honest liked everything about this hotel

cleanliness, 24/7 pool, staff

kids diving in pool

didn’t realize at first they now charge a pet fee, (since our visit in december) but is 100% understandable

they helped us out and got us an early check in!

friendly, good breakfast, indoor pool, our 3 rooms was clean and the staff was very polite and friendly

great room and awesome breakfast

employees staying out by the pool all night

property was in a sketchy location, my kids were scared to even get out

no pool

waffles and fruit and muffins for breakfast and the coffee was good

pool was still open during our stay which was after labor day so that was exciting for me

the pool area is great

rooms, friendly staff and great breakfast

so very clean) as well as the outdoor hot tub was wonderful

lets not forget the free breakfast very good

staff was very helpful and we love the breakfast the next

conditioner, lotion, make-up remover wipes, free hot breakfast, free ice, indoor swimming pool, hair dryer, iron/board

front desk staff, breakfast and pool

desk clerk was cheerful and helpful about pool and breakfast

clean room, comfy clean bed, hot shower and a 20 dollar pet fee which i felt is a good deal

the location, inside pool and the friendliness of the receptionist.

we even went and sat in the swings with our kids one evening on the rivers edge and watched the geese and ducks

it’s located next to indoor pool and it was often very loud and crowded with young kids

amazing staff. breakfast perfect. nice location, beautiful scenery.

breakfast was too crowded!

they have an indoor and outdoor pool and hot tub

loved the room, balcony and pool area

i did not like just wish there were laundry facilities on every floor and more than one washer and dryer in

rooms walls super thin, did not accodate early check in(check in is 4pm ) which is extremely late, did not accommodate late check out

i think it would be nice to have fresh fruit and a variety of yogurt at the breakfast

loved that this hotel had a laundry room

wasn’t very clean ants on nightstand cockroach ud83eudeb3 beside the bed floor in front of spa bath very dirty just standing on towel to dry off got the white towel very dirty just standing

the pool was open fri-sun 8am-12am free coffee in the office area

i stopped there a couple hours early to inquire about an early check in

i liked that they were able to accommodate me with an early check in

small pool

the breakfast was excellent ❤️❤️

24 hr laundry and gym were on site

gym was out of order due to waiting on new equipment

with two toddlers they of course woke up and thank goodness they have a 24/7 pool because the kids were ready to play

we loved the breakfast, location and the pool!

did not go to breakfast but the location is great absolutely favorite hotel

i enjoyed the outdoor fire pit and breakfast.

nice room and spa tub! comfortable bed!

wish the indoor pool was open but the roof was under repair so that is completely understandable

we do not like the laundry room noise

i do wish the pool was a little heated but it still was a blast

we've stayed in 3 different jacuzzi/spa rooms and they are all wonderful

the pet fee … but it’s just not this hotel

i didn't like the breakfast. was hoping for something hot.

the spa tub was absolutely amazing! so relaxing and the downstairs bed was way too comfortable!

best hotel by far,,clean,,friendly staff,,wonderful breakfast

and the outdoor pool was under construction but we knew that going into the visit

indoor pool was small

loved that there is an outdoor and indoor pool along with a hot tub

indoor and outdoor pool, small pond which provided another nice place to sit and enjoy the water

wonderful stay, laundry on site,plenty of

was no breakfast due to covid19 and the beds could be a lot better but the room was clean and beautiful we

love the disco pool party they had. rooms were clean and comfortable

our second room was by laundry which they did all night

the staff was friendly and the breakfast was better than average

it would have been perfect for us if only had a free breakfast.

pool and lazy river were excellent staff was nice and friendly beds are super comfy.

breakfast is great, the pools are awsome, they have a lazy river and pool on 1 st floor very nice, it’s under

breakfast is great, the pools are awsome, they have a lazy river and pool on 1 st floor very nice,

scent of the laundry stuff was way too strong, the hot tub wasn’t working, the ice machine on our floor

it was so cheap i got the spa tub and fire place it was very romantic

i loved our king bed and the heart shaped spa bath.

is great, the bed was very comfortable, breakfast was great, nice indoor and outdoor pool

gym is not a gym

is a great hotel, excellent location, beds were very comfortable, i can't really rate the breakfast as i am not a breakfast person

the gym, indoor pool, and hot tub were open for use during our stay

free breakfast was a nice bonus

all was good breakfast , room staff

not to like it was amazing with friendly staff and the pool and hot tub was awesome and the rooms were amazing and very clean and the balcony was a plus

adults and kids were pleased

friendly staff and great location very clean we had a great time, pool was great kids loved the

traveled with my husband and our 4 kids

lots of kids in hot tub.

the pool was open for use

eat breakfast, too crowded

breakfast was delicious, staff was polite, the entire place was very clean and well maintained

the kitchen had everything you would need to fix a small meal

there is a lovely stream by the parking lot my kids enjoyed

pool was great

was location beside the laundry/housekeeping room

free pancake breakfast at the restaurant across the street every morning for staying guests or an upgrade to the

liked that the breakfast was a free buffet

super family friendly, rooms are very nice and well kept, loved the new bathroom, the pool was very well kept, and loved the bonfire with bonfire bill

for early check in and room was ready when we got there

the heated pool so even though it was unseasonably cool i swam

clean plentiful parking

there wasn t any room service had to bring your dirty linens and towels to the lobby in exchange for fresh

no room service even when i requested

no room service, but okay with us.

the wifi was quite spotty and kept disconnecting

want breakfast in motel

we enjoyed the spa in the room and the calmness of the area

the room was a great size, the kitchen great

the fun arcade, 24 hour consessions and free breakfast!

nice indoor pool and the free all you can eat breakfast buffet was great

breakfast not having to go out breakfast there in the morning was great, the staff was friendly and

hotel, great location, awesome pool, hot tub, and large fire pit

fitness center was also very nice although we didn’t have much time to spend in

clean, nice comfortable bed! nice pool area

nice pool area with fire pit lounge area is also real nice

the hotels breakfast is located at reagan’s house of pancakes where you can get an all you can eat buffett

ice was located in the laundry room which 100 degrees

every day your there for one of the best pancake houses on the strip, you get a free pancake breakfast, or for 6 dollars more, choice of menu, or have the breakfast bar,all you can eat, can't

location and breakfast

rooms smelled and were not very clean. elevator, laundry and parking lot were dirty.

property was clean, friendly staff and my granddaughter loved the pool!

a special thank for dana for the late check out

than if i stayed at a drury inn at a great rate and great breakfast,kickback and great amenities, pool,hottub

it had a nice pool with a slide

nancy at the bar during the evening was excellent!

the breakfast wasn’t that great pretty much served same breakfast food each morning.

booking, found out you were not allowed to park with a trailer

the breakfast was great ♥️

there is nothing wrong with kids having fun,but they went a little

a little outdated laundry room was small and at the end of hall should be more centralized elevators were more

they have an arcade right next door, lots of stores, bear cave , golf place, go carts, ferris wheel, roller coaster in mountains looked like fun but i went on a

the pool was also clean

the breakfast was amazing! my children and i loved the pool!

the pool was nice, walking distance to alot of stores.

the pool and comfy beds

limited continental breakfast

breakfast ended to early

the breakfast wasn’t the best but for free you really can’t complain.

the office wasn’t even open in the morning to supply breakfast, elevators were down, and the gym was also closed

i really enjoyed the indoor pool and the staff were very friendly and helpful

liked our room was near the pool and bar on the roof and that it was clean and all the staff were very helpful and

it has an amazing roof top pool with a bar and great view of the island.

front desk staff, housekeeping, pool area and pool staff was amazing

the island, within walking distance to our favorite shops and restaurants, the rooftop pool/bar and the bar and grill are great

it was everything. i loved it and the kids

wifi in room suck

wifi never did work so that was a down fall

the wifi wouldn t work in rooms and the breakfast needs little work.

parking wasn't a hassle

and our room was very clean, so was the pool unfortunately we were unable to use the pool this trip but plan to next time

the staff was nice, the pool was suppose to be heated but the hot tub was great

the breakfast was a little underwhelming, but ok. needs more variety.

told my kids the elevator may stop working

outdoor pool is closed for winter

greeted me and was able to check me in after i explained that i just drove 13 hours with my kids

bar and pool hours need to be posted.

water park was great!

pavement at the outdoor water park was incredibly slippery when wet

breakfast was amazing. the pool area was unbelievable and more

also the bar and restaurant inside is amazing

breakfast, bed

also they had a great breakfast and enough room for people to sit and enjoy

breakfast could use some work but overall very good

free breakfast, clean facilities, friendly staff!!!

clean, comfortable, and convenient. good, hot breakfast and friendly staff.

the kids loved the idea of having the pool 24/7 and donuts at all times

my kids loved that

great room. pool and spa always open. friendly staff with snacks for you. great location.

hot tub and small kids pool also

friendly staff. rooms were clean. the kids really enjoyed the heated pool.

the kids loved the pool and everything

wish there was a free breakfast.

location was great next to karts and mini golf

the swimming pool was a lot of too cold

see anywhere that clarified their breakfast policy

it would work for kids or young adults

room was great and the area good for kids and our pup

the room was very spacious, bed was comfortable, and breakfast was excellent!

laundry

very clean nice breakfast great

the staff was nice. loved the spa bath. the bed was very comfortable

was nice and it is right on the strip so it's close to everything and they have a pretty good breakfast

the beds were great and the spa and pool was awesome

spa tub in the room. location to attractions

no breakfast

the kitchen area was amazing with a very nice refrigerator and cooking pad along with microwave

the office and room i was in looked completely new , breakfast was well above what i thought it was going to be

it was quiet, so we liked that, breakfast was great so we liked that

the room was very clean. it had a nice breakfast but some fruit would have been nice.

beds were comfortable, had a full kitchen, this might be my new go to for when i come to dollywood

also very nice gym

the indoor pool and location was awesome you could walk to stores and family fun activities

breakfast and rooftop fire pit and community

clean facilities, nice pool, decent breakfast.

problems i have is on the price on pets and the fact you do not show the pet fee on any website

the breakfast was good

i do not like when parents let their kids play in the

huge comfortable plush bedding, luxury brand bath and body free spa products in the room, free restaurant breakfast with so many choices like fresh cantaloupe

breakfast could be better, it was cold and the biscuits were doughy

although early check in was not available upon request

could not hook to wifi not use the house phone

never ckd out breakfast we were only there overnight

parking is always easy in the parking area with plenty of parking for the hotel

we love staying here. quiet nice spacious rooms, and full breakfast buffet

parking spots were small.

would have liked the breakfast time to go slightly later

the pool water seemed kinda dirty.

indoor pool

the pool is a bit small for the size of the hotel but the kids really enjoyed it

spacious rooms and a small kitchen was great

laundry worked very good and did the job perfect

the breakfast was just basic.

breakfast was sparse

indoor and outdoor pool as well as a gym

pools, beds, kitchen, distance from dollywood, island

pool was closed

immaculate accommodations, exceptional continental breakfast.

quiet. very comfortable. great breakfast.

the nice pool area

service, very clean and comfortable, great breakfast

also the laundry facilities came in handy after a heavy rain storm

had to pick something i didn't like about this place it would be that the only way to get to the pool area is through the dining area

beds were amazing and the pool was amazing for the kids

gym and pool area are great

clean hotel and room, the gym facility was nice and the breakfast was great

would be lovely if the pool was heated but overall nothing to dislike

the pool was small.

pool is smaller than expected

they have a pool and there's an elevator which is very nice to have

sharing the pool with the ducks.

last night we had know place to park would have been plenty if there wasn't so many empty trailers park

liked everything about the place my room and everything the pool is amazing the staff was

i also wish pool stayed open later than 10pm

my kids loved the pool and the view to the river

autism and this was his first time staying there he had an absolute blast play in the swimming pool and running around and playing out back in the grass we will be going back

we loved the breakfast and supper options. loved the hot tub.

comfy beds, exceptionally clean room, friendly staff, breakfast and dinner is

the bar and kitchen area needs more help. they were working so hard and running behind.

easy access to everything, free breakfast and lunch! also pet friendly

clean rooms, nice pool, friendly staff

like the pool to be open later than 11pm

the two encounters with the front desk staff (check-in and change request for laundry) was somewhat uncomfortable

we were so surprised to get a hot breakfast

we loved it we plan on staying next summer breakfast was amazing

breakfast off too soon

need more chairs at pool , and pool was cloudy

great location right in the strip! by everything! restaurants, golf, go karts etc!

love the pool and very conveniently located to pigeon forge!

was comfortable, room was clean, no noise, nice pool, close to various attractions and variety of restaurants

rooms were clean, had a swimming pool which we didn’t use but looked clean and well taken care of

clean and smelled of apples great breakfast and pools

the breakfast was good and plenty of options to choose from

indoor pool room was moldy-smelling no directions for check-out procedure, lady answering the phone on the

friendly staff was awesome. kids like the pools

the breakfast was an added bonus