no breakfast due to covid - i still feel like there could have been a breakfast

full kitchen was nice and the location was within walking distance to dinning.

having a full kitchen was nice too and if we were staying longer we would of utilized that more

the kitchen was fixed for two people and that was a plus

again nobody was in the office and i used the call feature and was asked to leave the keys in the laundry room next door

breakfast was delicious with so many options

variety of breakfast options

the pool looked nice and clean

didn’t realize ahead of time that there was an extra $25 pet fee

hotel has an indoor pool which will be a positive for a lot of travelers

everyone is real friendly, free breakfast, clean and functional

gym needs some wipes and water.

and a couple dumbbells was a great feature being a strength fitness person, no having to find a gym during my long extended stay 2-3 months

wish the breakfast would come back like it used to be.

breakfast needs some help

pool closed at 10pm

breakfast could have been better

pool

and more shade especially by the pool area

didn't take advantage of breakfast, but location was excellent.

well...biscuits and gravy would be good at breakfast.

exceptionally clean. loved the breakfast. they gave us early check in, very generous!

breakfast

had to check out early to catch our flight, so we did not get to try the breakfast, but the room was very clean and very comfortable

i love the mini kitchen and a large fridge in the room for my carry in foods and snacks

the hotel is 5 min from tys airport and is why we chose it, but there is no shuttle bus

very clean and friendly, breakfast was good a fresh and bacon!!

service and breakfast were great and we loved our room.

breakfast could have been better

very nice room. shower was great. unable to have the breakfast due to early flight.

the property offers 24 hr shuttle within a 5 mi radius

was under the impression parking was free if you were a guest at the hotel

pool and hot tub were tiny but hot and beautiful

l drivers were prompt and polite), and the comfortable environment

my room service was excellent

we had to check out too early to take advantage of breakfast, but it looked like it was going to be very nice

breakfast was excellent

breakfast was included in the price

breakfast offered a variety of choices and was great

fitness area was good and also quite clean

also, had a great breakfast with waffles, eggs, yogurt, and cereal

fridge didn't work for days and spoiled my food. heat didn't work either . laundry didn't work.

pool cold.

the gym smell like mold and i was sneezing the moment i walked in.

the rooms were very nice our room had a nice view of the mountains, the pool was clean and has a laundry area to do laundry, they have a breakfast buffet in the mornings very pleasant

kids had amazing time in the pool

hotel room amenities pool staff great

on site coin laundry is a nice touch

kids enjoyed the pool and the waffle breakfast

wish breakfast had a little more, but post covid quarantine era, glad there is breakfast at all!

the fitness center is a joke, it

they do have vending machines, ice, the pool was open(although we didnt have time to find out if it was heated), and a few small items

shuttle was punctual and convenient too

nothing to do with kids close by but so many places to eat.

super friendly staff and the pool was open

the gym was always humid as it is adjacent to the laundry & both have poor ventilation

was right across from laundry for employees so it was a bit noisey at times.

the fully stocked kitchen and even a basket for laundry was provided

dirty pool

i was amazed with the room, especially the kitchen having a full sized fridge, a sink, dishwasher,

breakfast was very good and great coffee. we enjoyed the pool.

have a park and ride program and shuttle to the airport

longer shuttle hours

pool was not super clean and not enough outdoor furniture surrounding pool

staff was amazingly friendly and the shuttle to the airport was a major plus!

plenty of space to park our suv and trailer in adjacent land

parking for our truck and trailer wasn't the most convenient

coffee and juice was available for breakfast

breakfast outdated dirty furniture sudden weed smell in room too overpriced for what i got

breakfast was just honey buns, crackers, or pop tarts

the so-so: the provided breakfast was very meager

there was no breakfast.

only thing i didn't like was our room with a view was a wonderful view of the pool with mountains way in the background

location and parking

breakfast quite minimal but perhaps 'off season'

everything, pool, clean beds, clean rooms. great staff. everything great

more handicap parking closer to entrance

loved the hot breakfast selections

even fully booked the rooms were well kept, the free breakfast food never ran out

the front desk staff was very friendly and helped us locate a spot to park our vehicle which was pulling a trailer

hot breakfast bar was exceptional, very friendly staff,

breakfast was much better than most!! room was exceptional

the suite had a full kitchen and dining area as well as a separate bedroom from the living area exactly what we were

clean, size of room, having a kitchen area

also there were free laundry rooms, all you needed was detergent

loved the large fridge, nicely equipped kitchen

nice fitness room, as well as free self service laundry

decent gym. prices were similar to other venues nearby.

were multiple options for breakfast

breakfast was great

breakfast was really good

has all amenities you might need and the breakfast is awesome

we ordered room service and it was delicious

i liked how the buffet area and food were separate from the bar area

the room was set up and the pool was very clean nice big hot tub the bar was wonderful nice

i got there too late to get the room service.

your purpose in knoxville is visiting your kids or attending an event at utk it is too far away

everything has been remodeled no breakfast due to still under construction

checked in at 9pm, to then see him smiling while he was preparing breakfast the next morning at 6:30am, as i was leaving

the breakfast is the most basic you can get but it's free food

he is kind, hard working

breakfast was good

pool is cold, but would work for kids

duncan doughnut is right next door. the pool was very clean and didn't have to much chlorine.

pool was nice and services was fast and helpful. stay was very nice

they didnt offer breakfast and there was no signs for the house cleaning to come on in if needed

booked a room that was supposed to have pool view and mountain view was placed away from said

it also advertised a kitchenette but we did not have a stove

breakfast-eggs and sausage were rubbery

it was a bagged breakfast.

great breakfast, large rooms

the kitchen in the room was a nice perk and the bed was very comfortable

room was very nice, bed was comfortable breakfast was very good

friendly, helpful staff, nice fitness room

i booked this hotel, i looked everywhere i could to find out if there was a pet fee, & that information was not anywhere i could find it, but we were charged $40

pet fee being $40 for a small non shedding dog

fitness room

the pool and bar

a little goofy for ingress and egress, wish the pool was indoors, otherwise all good.

i also loved the cleanliness, the pool tables, the gym, the outside heated pool and sitting area

wish the pool had been a little bit bigger and i wish the website would have posted a picture posted showing

gentleman behind the bar was fantastic

kitchen had everything (more than we needed actually)

property had a recent partial renovation but the kitchen and bedroom furniture are still dated which takes away from its beauty overall

the outdoor pool hadn't been open yet and there was no indoor pool

pet fee was $75 non refundable

good kitchen

pool & patio area was clean & well maintained

a stay a another hotel, the breakfast was terrible

was no ice in the ice machine, the pool was small, no hottub and the breakfast bar was out of a lot of the food

breakfast

pool could be bigger

we were able to socially-distance outside with friends & watch the kids in the pool at the same time

pool

dirty , pulled back the covers to see someone hair in the bed the shower had a used bar of soap

chose this hotel because they had an indoor pool (my grandkids were so excited to go swimming)

is good location////did not have use of bar kitchen for the 31st and 1st

limited breakfast due to covid 19 virus.

great breakfast

the included breakfast was varied, great and in a comfortable dining room with a fireplace, very cozy

convenience, great kitchen and layout, nice bed

staff was friendly and helpful, room was a great size and comfortably furnished, bathroom and kitchen were well stocked

great location which was close to highway. nice lounge/breakfast area. loved the fitness room.

would've liked more breakfast options

the pool was a nice size

the breakfast was great and amenities could not be beat

location was ideal for my business, execellent facilities breakfast area, fitness room

the suite was very nice, modern, clean, and breakfast was great!!!

kitchen only had one fork in the cabinet, but plenty of knives and spoons

however, the fact that the food is very well made and cooked on the spot in the kitchen sets it apart from other traditional hotel breakfasts

the lobby and pool area appeared clean

the outdoor pool and location.

the laundry dryer was inop and not labeled

and restaurants and bars and movie theater the beds were comfortable shower were clean nice pool and amenities great full

i also liked they have a gym and the overall look of the property and pool

spa and breakfast was wonderful

we had a walk out poolside patio with screendoor

the staff (sharon) from the front desk to the bar tender (rebecca) to the morning breakfast hostess (amanda) all were amazingly helpful and very

pool is too small to swim in

the pool and hot tub were closed. it would have been nice to know in advance!

i was disappointed we couldn’t use the pool this time.

we arrived about 9:30 pm and went to the pool

pool was broken down and was not informed about it. kitchen worker wasn't very polite

the pool was closed our children was very disappointed..

the gym and the breakfast

love the kitchenette in our room

breakfast had a great variety of choices and the staff were very attentive to keeping it fresh and

laundry facilities. 26 quarters!!!

great location, room, wifi connection, staff - a full breakfast - would definitely recommend!!

safety bar in bathtub

we also appreciated the guest laundry facility, which was nice and clean, and everything worked

they were very accommodating, and welcomed my husband and kids later in the week

pool was closed for maintenance

pool could have been deeper, but it was 6ft, and that is very good for a chain, non-luxury hotel

breakfast was good and pool was also very nice

room was clean and recently renovated. free breakfast was great, kids enjoyed it.

great location, great breakfast

clean, comfortable, nice breakfast, helpful staff

breakfast

the breakfast was delicious and offered a variety of items from scrambled eggs and sausage to oatmeal

i liked the way the pool and fitness rooms were located right off the elevator

breakfast was plentiful and tasty

is very clean structure with pool and gym free for users

provide free food(breakfast and dinner) and drinks (beverages of you choice), fitness center, pool and even a pantry shopping area

we use the pure honey packets on the kids waffles instead of the fake syrups and in our coffee in place of sugar and sugar substitutes

only issue was the very high pet fee of 65 bucks for one dog, one night

were in town for a gymnastics meet

pool was awfully small.

they offered a free breakfast, which consisted of two options: a granola bar or a packet of cheese crackers

close to where i park an i much rather sleep in motel

advertised as having free breakfast but staff member said it was only coffee and juice

the bathroom light above the sink was out and the pool was small and dirty

and the free laundry is a huge plus

great breakfast options

the staff to the surrounding area and how close you are to so many things, to the room and the kitchen area which i absolutely used lol

the rooms are great! awesome breakfast!

good free breakfast and coffee with hot and cold items, and even included a free hot dinner

meager breakfast over too soon at 9 am.

breakfast was mouth watering

no breakfast, bad location for a motel

not much of a breakfast, cereal, and muffin, coffee, orange juice

better count. breakfast.

small pool looked great but didn't

pool not working

the pool was nice and warm and the room was big and clean

pool was right in front.

pool being open

the prices and the breakfast

a different brand of gravy for breakfast and add eggs lol

breakfast was good for the price i paid for the room.

breakfast was lacking.

no breakfast

more chairs pool

excellent breakfast

some other guests parked their stupid boats and trucks across 4-5 parking spots each so that

didn't like that the pool or work out equipment was in the basement

even had an indoor pool

staff was amazing - all from front desk to ladies in breakfast area to driver. fun

they didn't have breakfast

// there's also not an on-site laundry facility for guests, but there is a coin laundry mat up the

breakfast sucked. they need to add food not just coffee and juice

it was ok, wasn't as bad as i thought it would be but could have had a better breakfast choice

i wasn't aware the pet fee wasn't included

pet fee hike at the counter

arrived with a load of laundry and found the only washing machine out of order

the pool and the staff.

pool was lovely

breakfast was awesome, loved that there was cheesy omelets, cereal and yogurt as well

clean, lots of amenities, gym was small but does the job and the pool and fire pit area out back are perfect for the night

very clean, very nice gym, breakfast was fresh and staff attentive

the breakfast wasn't great.

hotel was clean,has a nice gazebo,seating area with fire pit, pool and free breakfast

wifi was horrible. only stay connected for a minute or two.

perfect temp of the water and the kids (and i) had a great time (+)pool area was nice and clean, my kids loved the time in there (+)way the management step up to help me an my mom an kids after an unexpected accident we had to stay there no car not sure how we was getting home i (+)kids hadxa great time. pillows were soft. bathroom clean. (+) they have converted a racquetball court to a basketball court for the kids to play in and the pool was one of those where you can swim from the inside to the outside (+) kids also loved the indoor basketball court (+)the hours for the pool/basketball were longer than at other hotels. a big plus with the kids. (-) my kids got blamed for other people kids running up and down the hallaway (+) it had a swimming pool and basketball court which was excellent for kids (+)the pool setup was great. lots of chairs and plenty of towels as well as toys for the kids. (-) i definitely made sure that my kids showered after swimming

perfect temp of the water and the kids (and i) had a great time

ask if pool was open they said until 11and it was already 1045 told us they would leave open longer for us

kids also loved the indoor basketball court

breakfast was great

comfy beds and the pool/hot tub were nice

the kids enjoy the pool and the breakfast offerings

they were laid back and let the kids swim just a little later which made there whole night

indoor pool is a nice option for families

the young man that worked the front desk did a great job of preparing breakfast

early location, kids enjoyed pool, breakfast in the morning.

excellent staff, and the breakfast was awesome ud83dude0e, the exercise room was clean,and the pool was heavenly

pool was not open and did not say this on booking

and accommodating, room was clean and comfortable, water pressure in shower was great, and breakfast was yummy ud83dude0b

they had a great full breakfast, attended by two caring wonderful ladies

perfect location, easy on n off highway. clean room and breakfast was great!

diverse selection for breakfast

pool indoor and open till later in evening! very nice staff, sky at front desk was helpful!

pool was cold.

the kids had so much fun

room service foods can be ordered and pizza delivered for in room eating

the checkin was fine and wifi works, but on an unsecured network

we had trouble with wifi.

great place to stay the night off the road and the kids can swim

excellent location wonderful staff really clean rooms great swimming pool

breakfast options but i'm fussy with what i can eat so i'm sure it was fine.

room we had breakfast in was very hot and too small

were looking forward to utilizing the swimming pool, but when we got in, the water was not clear and didn't look clean

pool not useable, and breakfast selection could’ve been a little better

breakfast was good. my son loved the gym

comfortable bed, amazing water pressure in shower, very clean and well maintained, wonderful breakfast variety and preparation

the breakfast was very good and the staff was very helpful. too

all was clean and nice, good breakfast

we enjoyed all, the breakfast was wonderful. the staff very polite. we had a wonderful time.

the hot tub was cemented up and the gym was not accessible either

nice morning breakfast. staff very courteous. laundry room clean room orderly

early check in was amazing, we were able to rest after our drive from fort smith

very pleasant, cozy areas and had a pool and gym.

were uncomfortable, did not have our reservation when we arrived, children in the gym area

the kitchen and fridge

it was quiet, had a full kitchen and central to everything you’d want to see

grab and go breakfast :-)

no muffins or orange juice at breakfast. very little water pressure in shower.

breakfast.

bed was extremely comfortable and breakfast was very good,

the room was roomy and comfortable. breakfast was great. very nice, big pool.

pool was clean and relaxing. good location. polite customer service.

were extremely nice my grandkids came to visit they were very welcoming breakfast was great people overall we’re just really really nice i will stay

clean pool

gym had a water bottle filler

clean. professional and welcoming front desk staff. great breakfast staff

toilet handle was broken and hard for our kids to flush.

breakfast could go to 10:00 am

clean rooms, very nice staff , very good breakfast included. plus they had a pool

pool area was unstocked with towels both days it was empty and we had to ask the desk for towels

didn’t like the fact that the indoor pool was cold and there was no hot tub as stated in the description when i booked

was only one bar of soap in the room

the carpet was soaking wet ny the window and air conditioner. and the pool was freezing.

indoor pool was closed at night

breakfast very expensive, bar very expensive

then she let us have a early check in

comfortable bed and pillows great breakfast selections

the staff was very friendly and to my surprise, the breakfast was pretty good

door keys would not open the pool

very nice hotel and breakfast

the bathrooms in the lobby are incredible and the breakfast was real food

it had a nice gym

also the pool was a bit cold for being an indoor heated pool

professional, facility pool and gym excellent, room clean and comfortable, easy access to internet, and easy access to

nice pool and gym too

great breakfast, nice rooms

didn’t like the lady who was cooking breakfast, she was so rude about me and my friend making a waffle

very clean and up to date. beds were very comfortable. breakfast was wonderful!

the beds were comfortable, and the breakfast was great

the bed was amazing breakfast was good nice price

the main reason we booked because they served breakfast!

the stay my card kept messing up for room and they were patient with me and kept resetting it pool was awsome my grand son was it it every chance he could swim

room was very clean and they had options for breakfast

it was very clean. breakfast was delicious and had lots of options.

breakfast was excellent, lady servicing breakfast bar was excellent.

plus there is no pet fee

hotel had a pool, luggage carts and a gym that were available and very modern as well

pool is a nice and kept up well

pool closes at 10pm. could stay open till at least 11pm

no in door pool, kids were disappointed in the outdoor pool being closed

gym and breakfast was great

the pools were great

the breakfast was so so.

breakfast was great

great location. nice pool and hot tub. great people

they got us checked in quickly, helped us with the pet fee, and informed us on parking and breakfast options

your business, looks forward to seeing the snow birds every year and has parking for rvs and trailers

for a couple not a big deal, but with kids, a little more privacy in the restroom would be good

also, not very family friendly great if single, married couple with no kids or kids older than 13 any younger absolutely not at all the best place to stay

accommodating- great snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn’t wanna go to bar area

gym was awesome

snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn’t wanna go to bar area

free laundry

was decent, kids enjoyed the pool although they wish it was bigger, next time i may consider getting 2 rooms

it would be even better with a bigger pool & hot tub.

little disappointed that the pool was closed due to some issues, but they did provide an alternative which was nice

pool is small but very nice

complimentary shuttle, plenty of restaurants nearby, excellent room service

gym is updated with great equipment

all the restaurants around here are full of young kids that are idiots and immature

the bar had the best drinks and comfortable atmosphere

om service) the staff was very friendly and helpful

nice bar area

staff in bar not good especially young woman

also that the pool was close i understand maybe because of the virus but the gym was still open ud83eudd37‍♂️ before i forget they also dont have complimentary breakfast

the little snack/drink bar is extremely overpriced

there is no pool in this hotel, which was disappointing for the kids

waitresses so sweet at the bar too

i would have gladly paid for the room service, but i had zero option to do that

location is great, staff is very helpful, and there is a bar on the first floor.

the front desk to notify them of the noises they only had the explanation will your next to the gym and you re going to hear a lot of

the pool was clean and quiet

the gym was well lit, all the machines worked and enough dumbbells and a universal

loved their well-equipped gym

the oliver was so generous to allow us a very late check out so we would not be rushed for time to get ready

the sales manager greeted us every morning at breakfast and was particularly helpful when we needed to stay an extra night due to incoming storm

the free breakfast was

of covid-19 it was just a breakfast in a bag

large studio, beautifully decorated! excellent breakfast!

very clean, great staff. the suites are quite spacious and have an excellent kitchenette.

gym

stay bar none

the staff! especially at the front desk and the breakfast bar!

the gym was state of the art

have liked to be able to take my kids up to the rooftop at night for the view & to take pictures

big gym and great communication by the staff

the gym.

rooftop bar closed too early

knoxville -- easy walking distance to market square and a number of fun shops, restaurants and bars

great gym, gorgeous roof deck with super friendly staff

open bar ud83cudf78, restaurant, gym, pool, clean room and friendly staff.

i used the gym

others in the area and then they charge you additional fee for parking

great location, very clean, nice gym

no biggie but i enjoy a hot tub and this hotel only has a swimming pool

clean, new and the restaurant and bar in the lobby was a great idea!

we kept having to reconnect to the wifi

room service food : steak in a cardboard box with plastic silverware almost impossible to cut

everything the front desk and room service restaurant

on/off i75, parking lot big enough for us to park with truck & 20 foot trailer, might

loved kitchen area and how large the rooms were

was a great hotel with great breakfast! clean and staff was wonderful

the yogurt in the breakfast is expired

the breakfast was nice

breakfast selection was small but i wasn't that hungry

great breakfast for the price, most others in this price range offer limited continental

clean. convenient location. good breakfast

clean, bright, nice staff, nice breakfast , great price!

super convenient in and out great breakfast

hotel was either new or recently remodeled great location, nice breakfast.

place to stay, good breakfast, friendly staff, nice pool, everything was great, bed,bathroom etc

were dirty, kids feet were black after walking on them

the location, staff, room and breakfast was great

the location and lack of pet fee

i reserved a room for 3 adults and 2 kids, they gave a smoking room with beds

the eggs were not great but everything else at the breakfast bar was good. the bed was great

breakfast and accommodations were top notch.

my children absolutely loved the room and breakfast

didn’t get a chance to use the pool because we were pretty busy

came with our three kids for a family wedding and our entire stay was great plenty of breakfast options and the staff

in room heater was loud, eggs were cold @ breakfast

the pool was real nice i had no problems with my stay i ran a little behind the next morning & the

pool

it had a pool

they offer a nice breakfast that doesn't close too early

reception was very kind. the rooms were clean! the rooms were big. the pool was open.

the pool is a little chilly.

easy parking and great breakfast even during covid times

breakfast was great; good selection

beds were comfortable and it has an indoor pool