location was perfect and having direct access to the pool from the room was exceptional

and i think it advertise breakfast

hot tub wasn't working and they didn't have breakfast but not an issue

been staying here awhile now and loved that the new owner started having breakfast my rooms have always been clean and staff has always been friendly and helpful and the

no breakfast served. very quite, no loud noises

i didn't have the included breakfast but the room was very clean and spacious

too small for 3 adults and 2 kids

parking was extra

breakfast not served till 8am no laundry facilities

kids loved the home baked chocolate muffins

breakfast was very good

location for the event we we attending, breakfast, nice staff, plenty of parking (not for trailers (+)location, breakfast, room, parking, price. (-)parking for access to the back of the building wasn t ideal. (+)staff assisted me with parking, allowing me to park my truck & trailer behind the hotel in the grass where it was much (-)parking lot is a bit small if your traveling with a motorcycle trailer but we didn't have any (-)parking, we had the room on the end. some on motorcycle took our spot. had to park in front. (-)wasn't alot of parking on that one side

breakfast was excellent, staff very friendly & professional

there was no room service/linen change

no staff to open pool no staff to open gym

smooth check in and out. perfect location. pool was nice.

the pool was small but the kids had a great time in it anyway

we especially enjoyed the balcony mountains view!!! very nice pool too.

liked that the pool was open and looked clean (though air temperature was too cool to get in)

we had a small kitchen in our room

pool was saltwater and so clean

cool setting. comfortable room. good location. clean pool. nice helpful staff

location, property was beautiful, loved the salt water pool

my entire family was unplugged. the kids loved all the nature and events around the area.

very unique experience, kids kinda like it.

we traveled with our teen kids and had to get two tents and at around $600 for the night, it was a bit much

pool is very small and the design with a shallow top tier separated from the not all that deep

small and the design with a shallow top tier separated from the not all that deep level setup the kids to jump from one of into the other

pool/hot tub is great

pool is at the adjoining property, rooms were not ready at check-in, and be sure to wash any dishes

kitchen was huge and great lay out

$10 pet fee.

no breakfast or wifi!

pool was filthy, staff seemed annoyed

are clean, renovated rooms are nice, pet friendly, no deposit and no pet fee so it's affordable, and great central location in

to get too a bit of a walk to down town but not bad overall staff was great and price was spot on pool is nice too plenty or room for a large group

let me have a late check out

the large room and great breakfast

good breakfast

the breakfast and the pool were fine

free breakfast has more to offer than some other hotels right now (given the covid situation)

the pool could be kept up a little better. the deck connected with the neighbor.

needs hot breakfast again

the breakfast was especially nice and the fitness room was great to have as i like to exercise

location, clean room, fireplace and balcony was a plus, staff was friendly, pool opened late for kids to swim

is good for something quick or kids

the room was spacious and good for our two kids

if i had to complain about anything, i asked the evening we checked in if we could have a late check out they said absolutely, then when it was 10:30 that morning i had went downstairs and

loved the pool, lazy river, and the breakfast! my grandchildren loved the lazy river!

absolutely terrific place fo kids!

clean and spacious. breakfast pool area and sweet staff

my kids loved all of the pools and the free breakfast was an added bonus

breakfast could use some hot food

breakfast area could have been larger.

i love this place. close to the strip, small breakfast available, love the balcony on the river

breakfast was impressive for being continental

breakfast was great. staff great. location perfect.

that the pool wasn't available. that's the main reason we stayed but we love everything else.

weren't to thrilled of the breakfast

hotels pool was not working at all and the water was green

could have had orange juice for breakfast but it's ok

breakfast was delicious even though it was a grab and go

perfect location, excellent breakfast and big rooms

breakfast area could be bigger, very crowded, and didn't have many healthy choices for breakfast

we had the breakfast and it was just enough and a cute cabin setting

were disappointed with the breakfast, we were expecting a hot breakfast not something to put in the microwave

location - right by the park entrance, the best breakfast place in the whole state, and the main strip

large rooms, excellent staff, very clean, smelled clean, wonderful views, nice pool, and the jacuzzi was amazing

i wish the pool would have been open.

we loved the jet spa tub in our room, it was amazing

the pool and surrounding area is exceptionally well kept

working on the pool when we went swimming

needed fruit in the morning for kids

didn't care for the continental breakfast

we asked for a view facing the ferris wheel so our kids can watch it at night from the balcony and the staff accommodated it no questions asked

of room to park towing a trailer

was disappointed they didn't have sausage or bacon for breakfast but other than that it was good

no outside pool. no room service

it wasnt clear if wifi was free or if you would be charged a fee.

the hot tub and fire pit were very relaxing, and our daughter loved the pool

wifi was not free, had to be a member to get it.

wifi was terrible, they tried to fix it while we were there and we still could not get connected

and the double spa tub was hard to leave

kitchen was nice with microwave and

the kitchen very small and poor breakfast

only thing i could think of was their continental breakfast is not until 8:00 am and i had to be at a show by 7:30, but the gentleman working third

they allowed me a late check out until 12:00 beds were comfy, tv worked, balcony was nice with a couple of chairs and

outside the building smoking at the laundry room with their kids 

more lighting in the pool

kids running up and down the hall all night long

staff was exceptionally friendly and helpful. the pool was nice. breakfast was great!

pool is heated but was too cold for me. grandkids were fine with it tho.

staff was very helpful and we love the breakfast the next

as a regular at planet fitness, i was disappointed by the gym equipment, but i can understand, since most customers avoid

juice machine in breakfast area was out of order

the view is mainly the back of the strip and parking lot, but overall a nice hotel.

breakfast, fitness center, hot tub, location

everything was great besides the laundry

when asked they explained behind on laundry but would get me some -gave me 4 hand towels for 4 adults

good location, breakfast was awesome.

pool and lazy river were excellent staff was nice and friendly beds are super comfy.

scent of the laundry stuff was way too strong, the hot tub wasn’t working, the ice machine on our floor

i loved the balcony and pool , spa and fire pit area

24/7 access to the pool, gym, and game room amenities

indoor pool, outdoor pool and lazy river, gas fireplaces outside, parrots, games for the kids

great location for a family with children, the lazy river in the pool is nice

the pool options, the lazy river was our favorite, the cleanliness of everything, the accommodating

btw, they charge tax on the pet fee

breakfast was delicious, kids had a wonderful time in the pool, accommodated us needing a first floor room near an exit for

breakfast was great, kids loved the pool, pet friendly, and staff were friendly and helpful.

on our second night, a family checked in with several kids, screaming, crying

my kids loved the pool

breakfast was awesome

breakfast not being later

this was a pet friendly hotel, so expectations were a bit low. there is a $20 / day pet fee for

loved the breakfast

dirty, carpet dirty

friendly staff, great location, wonderful view, great breakfast and the pool was very clean.

the location was great. the beds were really and the breakfast was really good.

could park and walk anywhere on the strip, the pool and hot tub stayed open until 11, the staff checked on you continuously but not annoyingly

the location was perfect. staff was amazing! and love the variety of the breakfast.

location, pool and hottub

i booked a normal 2 bed room and somehow got an entire suite with a full kitchen and living room for the same price

laundry folks could pay a bit more attention to the laundry ensuring that there are no spots or

they didn’t have the laundry room where you could use it.

breakfast was wonderful

the outside felt dirty. the fireplace did not work and the laundry facilities were out of order.

the rooms was very clean and the breakfast was also good

loved the atmosphere, the breakfast, the pool area and the amazing staff!

free breakfast, why complain when it was free

breakfast area to small.

i wish breakfast had been served and the pool had been open. but still had a terrific time.

breakfast

laundry is whole thing in our world

kudos to the laundry attendant

kids loved the pool and i was a fan of the hot tub

paid for breakfast in my price, they wasn't serving & the gym was closed

staff, clean rooms, showers with great water pressure, clean and quiet property, two pools, free breakfast, pet friendly($25 extra a night for each pet), potty area for pets, just overall a good

good continental breakfast

my kids thoroughly enjoyed both the indoor and outdoor pools

you can tell they are still updating some things but our room was great our son loved the pool

stay here a lot and it is always a good place to stay, friendly staff, love the indoor pool and hot tub

the suite was spacious with the option to close the door to separate the living room, kitchen are from the

ask for bath salts for spa tub

bed was comfortable and the spa was nice

was nice inside the room . spa tub was very nice . really really loud though .

was a little bummed out that the spa that was listed did not work in the room

they allowed late check in/late check out (1hour)

i liked that they were able to accommodate me with an early check in

the hot tub and pool were nice and the view of the mountains and private balcony.

jets in the spa didn't work right one of the covers on the plug in was broke off and the bathroom part was so

loved the location and the size of the room also the late check out 11 is great for a check out

the restaurants and the pool! the rooms were also very clean and spacious

loved the pool

breakfast taste amazing and the location was perfect

it was clean , the staff was nice and friendly, the breakfast was phenomenal!

breakfast was great

did have a laundry

location and breakfast

the hotels breakfast is located at reagan’s house of pancakes where you can get an all you can eat buffett

and the breakfast coupon they gave us for each morning of our stay at ragans pancake house next door was an

if my kids had wanted to eat waffles, we would have definitely went

gps said we were in parking lot but we could not see the

the heated pool so even though it was unseasonably cool i swam

clean rooms, comfy bed and pillows, privacy, easy wifi access, coffee and creamer options in the front office but we also had keurig pods in the

they had 2 fires, 1 of the fires they had free s'mores making kits for the kids and young at heart

everything was updated and clean. extra activities for kids. nice pool.

kids loved the pool and hot tub

and great service at the front desk with a smile great amenities pools inside and out hot tub a gym beautiful seating areas the room was clean beautiful and

they had something for the kids & adults to eat

pool was heated outside so that was great

location, indoor pool and hot tub, complimentary breakfast, clean, nice decor

a better gym

breakfast could be better, it was cold and the biscuits were doughy

indoor pool / spa were great

busy day in pigeon forge & gatlinburg and finished our day at the island… but, there was three kids in the hot-tub and kids running around the pool & jumped in & splashing around… it was

very clean, great breakfast, rooms was always cleaned and stocked with new towels

we had a small kitchenette, but no pots or pans are supplied

the kitchen floor was filthy.

rooms were very clean, the people there were the best..breakfast was wonderful..

the office and room i was in looked completely new , breakfast was well above what i thought it was going to be

friendly engaging staff . breakfast was good . very clean smelled great !

the location was great, breakfast was yummy, and the rooms were nice for the price.

breakfast, bed

free breakfast, clean facilities, friendly staff!!!

the breakfast offered was enjoyable with a good variety of options

clean, comfortable, and convenient. good, hot breakfast and friendly staff.

great place to stay... great breakfast.

the hot tub and pool were also very well maintained as per the gym

pool and hot tub were open

breakfast and location was great. pool and exercise room was also very nice

comfortable large room. great outdoor space. good breakfast

inside water park

the indoor pool was excellent and breakfast.

location. breakfast was good

everything was great especially the gym

water park for kids and heated pool, very clean rooms

the kids loved the pool

hotel room stayed cold which was great and we loved the pool and the kiddie pool for our 4 year old

the pool was also clean

they have an arcade right next door, lots of stores, bear cave , golf place, go carts, ferris wheel, roller coaster in mountains looked like fun but i went on a

great location... clean and comfortable... great, friendly staff... kids loved the pool...

nice new spa tub in it

everything was good. just wish the pool opened up earlier then 2pm.

we've stayed in 3 different jacuzzi/spa rooms and they are all wonderful

the pool wasn't heated. smoking is located all way in the back.

breakfast can be a better selection

clean-great location-really good starbucks and drinks at the nightly bar had some kick

that the pool was cold and the hot tub was out of order.

the bar didn't stay open long enough and the service there was extremely slow.

the rooms were absolutely beautiful and the indoor pool area was convenient for the kids.

the kiddos loved the indoor pool and outdoor tub

pool

pool is a good asset for families, it is so nice to be able to see your kids and lounge in a chair or go soak in the hot tub

the kids loved the pool area

loved the pool area and staff was amazing

kids loved the pool

the pool is open 24 hours

friendly staff. rooms were clean. the kids really enjoyed the heated pool.

my kids loved that

breakfast was good for us when we were not ready for a big breakfast

pool spa needed to be cleaned more often

they even gave free cookies to our kids at 4pm and free popcorn at 7pm i feel like that was a very nice touch to have

place to stay, clean, breakfast buffet was wonderful, lots of variety

it’s located next to indoor pool and it was often very loud and crowded with young kids

the pool and parking lot were crowded but that’s expected for spring break weekend.

it’s located next to indoor pool and it was often very loud and crowded with young kids

kids loved the pool

we had an issue with the spa tub. the staff moved us to an upgraded room that was much nicer.

how nice and friendly the staff were, the amenities of the pool and decent size room

family received an early check in

coke machine and laundry detergent machine did not work across the street from the office.

waffles and fruit and muffins for breakfast and the coffee was good

pool was still open during our stay which was after labor day so that was exciting for me

pool closed for remodeling

the pool hours are noon until 9:30pm which wasn't great when you have kids and wanted to go down and relax in the pool when you get back from being out during the day,

the rooms were so big beds were soft and delicious breakfast and stuff was beyond amazing

there is a sofa bed but i would say only for small kids (mattress is really

the laundry room was clean the washer and dryer worked really good

spacious room, they aloud our furry kids (dogs) to stay with a fee of $15 per dog per night

breakfast could have had a little better selection.

great breakfast. great staff and clean!!!

free because there was an issue with the internet being down and no working tv, no shower, and no pool

only down fall is no pool but having an awesome air conditioner made that ok.

no pool

there was no pool

no continental breakfast or swimming pool.

have to ask for room service in you have a pet

pet fee was very high compared to other hotels we checked in on our way to gatlinburg, tn

pool out of commision

bed was nice and firm but room service didn't make up beds or change sheets

the pet fee is 30/night which is too much

loved the location, the porch, the area by the pool, the breakfast, ( full delicious breakfast) the bed, (soft and comfy)

the smoking area is the pool area.

good breakfast

great pool and afternoon snacks

pool and excellent breakfast morning!!!

pool water looked cloudy

hot tub was not controlled well, there were a ton of high school kids that took over the hot tub area all night

breakfast was a grab and go but several options made it wonderful.

breakfast was okay

the pool and grounds are very nice

bed linens had stains that didn’t come out in the laundry

pool was open and cleaned daily

the pool was not very big

pool was very nice but could use some cleaning by keeping the bugs and stuff skimmed off the top

rooms need a major cleaning! laundry area very dirty and hard to use dryer.

breakfast was more than ample and taste was excellent

had a room by the pool, very convenient the staff was amazing

pool, location, room, staff

stay here 2 times a year spring and fall , we love the rooms by the pool, the location is fantastic you can walk from the hotel to the main street

the pool was clean and nice

room was very clean, the pool and gym facilities were clean

pool

also wish there had been some free breakfast

around and take care of all your business or do whatever you wanted to do the inside pool the kids love the inside pool the balcony view from the room that i rented was

the kids loved the pool and everything

that the room i was in conjoined with the room my kids was in

we love staying here. quiet nice spacious rooms, and full breakfast buffet

parking spots were small.

room service was not great, there was no towel change and trash was not emptied

i wish there had been more parking, but we managed.

the pool was great

pool was clean not very big

would be lovely if the pool was heated but overall nothing to dislike

sharing the pool with the ducks.

check in was simple and was even able to snag an early check in time

kids will love it

pool top roof!!!!

it was close to the rooftop pool where we watched the fountain in the evenings

spa was amazing

my husband and i would like to try the spa on our next visit for sure

it does not include breakfast so we ate every day at the ihop next door kids love it

there was no breakfast. good location for the trolley. close to everything we wanted to see.

do i wish i had picked another hotel cause my kids had to experience this on fall break well yes

the kids that lived there were a annoying

breakfast at this place

a little tlc in pool room

the property was so clean, breakfast was plentiful and delicious

we chose such as fitness and swimming pool were out of order, considering that we needed the gym and booked the hotel for that reason we were very dissatisfied with the

breakfast was included and it was good

i have no complaints, just wish covid hadnâ ? ? t killed the free breakfast.

the hot tub and pool being open later. my room was awesome the spa bath was amazing.

i couldn t connected wifi

it has an indoor n outdoor pool

the pool and hot tub was very nice

we called we were told breakfast buffet included bacon and pancakes which it did not

loved that there is an outdoor and indoor pool along with a hot tub

the only thing i was disappointed in was the pool was nit ready to enjoy.

the breakfast was so good i look forward to going back

christmas decor and spa tub also activities

hot tub and in door pool were great as well

kids were very excited about the pool, however after their first dip, two of my boys were done

the facilities like the gym and laundry rooms were also a very nice surprise

kids running up & down hallway constantly, also late in evening, super thin walls,

loved that they had an ev charger

the pool water smelled a little off.

parking

very noisy near our room by staff and their kids. mattress had a dip in it

the pool area was excellent. the location is great. close to everything.

we were traveling with tired kids so the quick process was great

good location clean room good breakfast good location

have been nice to swim in their pool

my kids loved the pool and the view to the river

last night we had know place to park would have been plenty if there wasn't so many empty trailers park

to far to pool

conveince and the pool was great

complementary breakfast was really nice

i really liked the price and the pool and hot tub being open

didn't have breakfast

air conditioning took forever to cool off the room and i wish breakfast was served longer than two hours

spa tube

always stay here. clean, great breakfast, friendly staff and great location.

great! very good breakfast

if u need something or ask them a question about anything they was very helpful with everything, breakfast was good,hot tub and pool was great

the laundry facility had 2 washers and 2 dryers very reasonable on doing a load

other minor complaint was only one laundry per building

the remodeling and new beds are nice. pool looked recently refinished also.

they had a pool. the room was plenty big.

nice staff. great location. clean rooms. pool was clean.

my grandaughter liked the pool

location and pool

would have liked the breakfast time to go slightly later

great breakfast and social hour food

breakfast was very good. hot and fresh.

it was clean and quiet and breakfast had good choices

the pool could’ve been warmer. not a real big concern though.

pool & spa

change machine in laundry room

breakfast was a 4

we were happy they had somewhere where we could do our laundry too so that was a bonus

love the location and my kids absolutely love the pool! this is our second stay with y’all!

the pool and breakfast

the pool was the kids favorite , loved the indoor /outdoor style of it

hotel is great, it has nice swimming pool and whirlpool and cardio gym

the breakfast was delicious and the bed was comfortable and the room was clean

we really enjoy the breakfast that's included, my favorite is the biscuits and gravy

very friendly, helpful staff. great bar and breakfast. clean, comfortable rooms.

heated pool was a plus for the kids

lady in the bar (den) ladonna was excited

the pool facility is great, perfect for kids

get any new towels for 3 days of our stay because they “didn’t have anybody to do the laundry”

little too close to cleaning staff working and laundry area, but we were getting up early anyway

the breakfast was pretty good

indoor/outdoor pools, hot tubs, and location were awesome

my room was pool side which was a plus for my son

great deal great location free breakfast