breakfast needs some help

and a couple dumbbells was a great feature being a strength fitness person, no having to find a gym during my long extended stay 2-3 months

i was there for over a week and didn't have access to a gym to get any exercise

breakfast very limited but understand due to covid

breakfast was very, very good

hotel has an indoor pool which will be a positive for a lot of travelers

pool was very clean

variety of breakfast options

facility and good hot breakfast, eggs, biscuits gravy, bacon, sausage

of all, i booked the room for the heated indoor pool

menmber when we arrived got us the contental breakfast due to us having to check out at 4am

area you know it’s so close to everything, breakfast was good everything was fresh everything was

rooms were clean and beautiful. breakfast was great.

the complimentary breakfast was not huge but everything you would likely want or need to get your day started, the

had to check out early to catch our flight, so we did not get to try the breakfast, but the room was very clean and very comfortable

it was a kitchenette and i will stay there again next time if the price is as good

breakfast had no cereal or milk for children the pull was a mess i cleaned out all the leaves from

the room had a small kitchen area, queen bed and sofa bed

didn't take advantage of breakfast, but location was excellent.

loved having a kitchenette

very nice room. shower was great. unable to have the breakfast due to early flight.

we enjoyed an evening dip in the outdoor pool

was wonderful to have a hot breakfast with bacon , sausage, scrambled eggs and waffles

new hotel that is very clean with friendly staff. hot breakfast choices and convienant location.

the pool was perfect for families to enjoy

was under the impression parking was free if you were a guest at the hotel

no room service food but sandwiches.

is convenient gym is clean with all you need, open 24/7

the parking situation

pool was too cold for me

continental breakfast was great, staff was friendly and the room and hotel were very clean and new

the breakfast was adequate but would have liked a little more variety.

breakfast was good

the fitness center, the 24 hour coffee, pool table, etc, the decor. all great.

close to airport & nice breakfast.

nice heated indoor pool

price was great and breakfast was delicious!

the gym was excellent, fresh towels, cold water, everything in excellent working condition and very

the gym smell like mold and i was sneezing the moment i walked in.

excellent breakfast. nice desk person.

extra couch and the pool was clean and warm - great for the kids

super friendly- got the shuttle to the airport: they were right across- room was clean- wifi worked

pool being upgraded in the summer seems more like a winter time project. not a big deal though

pool not working and we had 9 kids with us

shuttle service and the staff was great.

free shuttle, fridge, microwave, coffee maker.

didn't like the fact that the pool was open

great extra amenities that are free: lending locker for appliances or games, laundry facility, pet comforts

the facilities were awesome, clean pool, perfect temp

the pool and outdoor facilities were nice.

airport shuttle was convenient and staff was helpful arranging it

pool was amazing

bed, friendly employees, nice amenities (pool, small fitness room, breakfast, as well as coffee, fridge and microwave in room)

very clean, self service laundry

the kids loved the indoor pool

no pool, no fitness, no breakfast area, no lobby no security, just a mess

no lobby, no pool, no fitness area

breakfast was earlier than stated because she knew that people had early flights

staff was amazingly friendly and the shuttle to the airport was a major plus!

fitness room was clean and well-maintained

no breakfast due to covid - i still feel like there could have been a breakfast

the room was super cool, like a studio apartment with the kitchen/living room and the bedroom in a separate area

front room has a common area with sofa chair and tv and a small but complete kitchen

luxbury was a great choice for us since it had a kitchen area where we could have meals in instead of eating out all the time

i’ll say that the owners or managers need a commercial laundry very badly

the breakfast was not up to my expectation. they could add more items

kitchen needed to be deep cleaned and there were stains on the bedding- everything else was perfect

the kitchen and fridge

grab and go breakfast :-)

place to stay,when i travel through knoxville this hotel is always clean and has a full size kitchen and the front desk is always very nice

everyone was kind and so helpful even got me an early check in at arrival

nice swimming pool

the breakfast was awesome and the location of this hotel is just what we were looking for.

friendly staff a very clean hotel large rooms very clean swimming pool open

no light in the pool area when it got dark.

was only one bar of soap in the room

breakfast very expensive, bar very expensive

the pool was way too small n that is why got that particular hotel

didn’t like the fact that the indoor pool was cold and there was no hot tub as stated in the description when i booked

indoor pool was closed at night

was great, staff was amazing, breakfast was good

laundry area was

clean rooms, very nice staff , very good breakfast included. plus they had a pool

no outdoor pool may be a drawback during the summer months??????

pool looked great but we arrived late and went to sleep with early u tenn visit the next

very nice hotel and breakfast

then she let us have a early check in

the staff was very friendly. breakfast was great. very clean.

bed was comfy, bathroom and room were clean. breakfast was decent.

i didn't use the pool, but it looked clean

the breakfast bar was absolutely delish

gym and pool. breakfast. quiet room

the hours of operation for the gym - needs to open early - 6:00 am for us early workout people the pool was inviting but closed

front desk personnel were great . the pool was very nice and pretty big. we had a great stay.

nice pool and gym too

gym had a water bottle filler

the breakfast seemed like an afterthought with no cups for travel coffee

everything has been remodeled no breakfast due to still under construction

the breakfast

i didn t go to the fitness area so idk if the pool was open or not

hotel breakfast had the usual options, but everything was served hot and fresh

love the no pet fee

about this issue that happen around 7:45 am they say nothing about it, my wife went to the gym area am she was trying to use the equipment had a bad experience due to the bicycle wasn’t

location. reasonable pet fee ($25). clean. updated.

room was very clean and they had options for breakfast

the main reason we booked because they served breakfast!

laundry is expensive and dryer needs to be cleaned

go swimming but atleast they have a pool and i had the option instead of wanting to swim and not having that option

(like mine) what about people traveling with kids 3 years old and younger

the room was not clean - less than half a roll of toilet paper, bathroom floor was dirty, no laundry bag, dust everywhere, one towel per person (i've never been in a hotel that gives less than

staff, the bed very comfortable, room closeness to the exit, they have laundry facility.

the bed was amazing breakfast was good nice price

breakfast was freshly prepared each morning, and the dining area was promptly cleaned after each

the beds were comfortable, and the breakfast was great

clean property and the continental breakfast was a plus

i'd really prefer breakfast hours till 11

i hated that the pool is closed. that was 1 of the main reasons i booked at that location

pool was messed up ud83dude1e

the pool needed better care

pool being open

we wish the pool was open later.

i wish the breakfast had other choices each day. but the same thing was great.

the fitness centre was a bit lacking but everything else was great.

friendly, helpful staff, nice fitness room

had a pet and paid a pet fee

i was not told up front that there was a $20 pet fee. that was disappointing.

breakfast was safe

location, excellent breakfast, clean comfortable rooms.

free wifi and food, indoor pool and gym

only issue was the very high pet fee of 65 bucks for one dog, one night

great location, breakfast and evening snack.

needed to do laundry and had no coins

kids smoking pot outside on the first floor - beds were okay, way to soft in my opinion - phone did

and that the laundry room facilities did not work great, they barely got the clothes clean and the dryer did not

the laundry dryer was inop and not labeled

the pool

i was disappointed we couldn’t use the pool this time.

the bar should be in it own room away from kids view

pool and hot tub wasn’t working.

the staff (sharon) from the front desk to the bar tender (rebecca) to the morning breakfast hostess (amanda) all were amazingly helpful and very

but the pool was nice

breakfast is great - tasty and good selection of food

amentities...gazebo, firepit, ev charging, laundry and pool.

we were staying there because we were a family on holiday but the laundry facilities, gym and breakfast room were all unavailable

laundry and gym were closed or out of service

clean, easy to access and nice breakfast in morning.

only complaint was the $75 pet fee.

wished that the pool was either indoors or a heat outside pool that was open year round

breakfast was nice. outdoor pool was nice. free water bottles at the front desk!

rooms were clean, loved they had towels for the pool but not enough.

accommodations, good location, but be warned about them being pet friendly - the charge the highest pet fee that i ever come across - $75/night

open area down by the pool has a grill, chairs, a fire pit, and picnic tables

i loved the kitchenette in the room, making it feel more like home

breakfast was mediocre and not many choices

the lobby and pool area appeared clean

there are grills and fire pits on the patio next to the pool and the entire property was clean

the staff was so friendly! very impressed. the hotel was clean. the pool was great!

pool area was dirty and needed updates.

wifi was horrible. only stay connected for a minute or two.

disappointed that the bar was closed and no continental breakfast

was fine, pool was great, hot tub perfect and parking was close, safe and plenty available

no breakfast

liked the cleanliness of the room and hotel in general. laundry room was in working order.

the rooms were nice and clean continental breakfast was great and the staff was very friendly.

housekeeping wouldn’t let me use the vacuum cleaner told me to go to laundry room and get that one and it was broken so my dog hair piled up in the corner

they didn't have breakfast

and they could not find it so i had to wait in the lobby for quite a while i asked for a late check out i had some issues with my kidneys and whenever we were leaving a male staff member

everything, including the pool, was clean and appeared to be well-maintained

bed was very comfy and the kids loved the pool

the breakfast was a nice bonus to the stay and very tasty

i think the laundry room was under our room, so heard some noise while trying to sleep.

spacious room, comfy bed, nice kitchenette, and nice bathroom

i thought breakfast was excellent from the quality of the quiche to the old style bagels

breakfast left a little to be desired

breakfast-eggs and sausage were rubbery

the cleanest and the pool

safety bar in bathtub

it has a balcony and didn't have a hair dryer or any cups and bowls where the kitchen cabinets

needed a chair in laundry room. you could hear road traffic

a breakfast available was good, it was pretty standard selection but it was good

wish they had more channel options on the tv for kids. nick or disney.

the breakfast

convenience, great kitchen and layout, nice bed

suite has a full kitchen and small table and 2 chairs ' the bed was off to the side for a little more privacy

enjoyed the breakfast each morning we were there

the included breakfast was varied, great and in a comfortable dining room with a fireplace, very cozy

swimming pool was really cold

i love the idea it has a pool and fitness center

microwave (which is odd for the chain), the indoor pool is nice but unheated, we weren't aware that we had to call housekeeping to have our trash

dirty , pulled back the covers to see someone hair in the bed the shower had a used bar of soap

is good location////did not have use of bar kitchen for the 31st and 1st

the room service was very nice, they came at a very decent hour and were more than happy to help with

and clean for the most part, clean towels available inside the waterpark area, on-site guest laundry

and 2) would have been happy to stay in the entire time

the kids loved the indoor waterpark and it was very affordable

got told to wait for a shower because there wasn t clean laundry

plus, complimentary happy hour and delicious hot breakfast

nice bar and patio to sit out on

the room. the bed was so comfortable! the breakfast is wonderful, too.

the pool could have been bigger, other than that, it was a great stay

on sight bar, good location, friendly staff, omelet bar for breakfast, complimentary snacks in the evening, comfortable bed, indoor pool and hot tub

they got us checked in quickly, helped us with the pet fee, and informed us on parking and breakfast options

clean, comfortable, on site coin-less laundry facility

loved the large fridge, nicely equipped kitchen

kitchen area and room, weight room and laundry room

nice fitness room, as well as free self service laundry

the suite had a full kitchen and dining area as well as a separate bedroom from the living area exactly what we were

for a couple not a big deal, but with kids, a little more privacy in the restroom would be good

also, not very family friendly great if single, married couple with no kids or kids older than 13 any younger absolutely not at all the best place to stay

great room, love the gym, bar is great, and all the details of this hotel is wonderful

accommodating- great snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn’t wanna go to bar area

snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn’t wanna go to bar area

kids enjoyed the pool as kids do

did not eat the complimentary breakfast - however the staff was superb and due to the postpone of the shine down concert offered

the pool was nice, the staff was incredible. the place was very clean.

it would be even better with a bigger pool & hot tub.

great location, staff was amazing, hotel was clean, breakfast good

the bar and restaurant are very nice

friendliness, ease of valet and check-in, large modern rooms, fitness center is great and we ate room service for dinner and it was farm-to-table and amazing

ordered breakfast through room service

inks and food were great), room

om service) the staff was very friendly and helpful

staff in bar not good especially young woman

the little snack/drink bar is extremely overpriced

nice bar area

excellent restaurant and bar and service.

also that the pool was close i understand maybe because of the virus but the gym was still open ud83eudd37‍♂️ before i forget they also dont have complimentary breakfast

thanks for the late check out.

within the hotel is a restaurant, bar and

pool was tiny

we stayed here the previous year for a gymnastics competition and rebooked because we had such a good experience the previous year

the bar needs a blender. lol

good breakfast options

that they didn’t have a full breakfast

breakfast was great

were multiple options for breakfast

decent gym. prices were similar to other venues nearby.

the pool and bar

nice bar area as well

loved the bar and the look of the rooms

lots of little kids running around-in the bar area-which felt strange

i loved the late check out as

the gym was well lit, all the machines worked and enough dumbbells and a universal

loved their well-equipped gym

good breakfast , hotel was really clean.

the free breakfast was

out of coffee at breakfast

the room was huge, clean and well equipped with a full kitchen like a condo

large studio, beautifully decorated! excellent breakfast!

the oliver was so generous to allow us a very late check out so we would not be rushed for time to get ready

gym was clean and pretty big

the breakfast presentation was fantastic: the kitchen serves from the back-side, leaving more space for maneuvering

the menu was fairly diverse for a small kitchen, and the food tasty and well prepared

i wish breakfast would of been open later especially because it was the morning after nye.

rooftop bar closed too early

at night checking people in very grumpy and the young kids doing the valet there were two that were terrible people were frustrated with them, young guy

central location, good sized room. clean. laundry facility was good.

wish pool hours were a little later although no one really

at the front desk for a good ten minutes just to check in (at midnight with 3 tired kids) the valet smelled like alcohol and she struggled to write our ticket info out

the roof top bar also wasn't enjoyable

the breakfast options were a little disappointing but overall the stay was good.

a breakfast,coffee machine and air dryer in the rooms

better count. breakfast.

hotel i have stayed, had hot breakfast, egg, sausage, waffles, plus cereal, and pastries

not much of a breakfast, cereal, and muffin, coffee, orange juice

awesome pool and super comfy bed! and the suites are huge!!!

they allowed pets with out a bunch of questions

like the suite set up, kitchen fridge with freezer, plenty of room at vsnity

pet fee was $75 non refundable

to many stores and restaurants bed was super comfortable and a large variety of items for breakfast

great location, very clean, comfortable beds. liked that it had a bar and restaurant.

availability of equipment and the pool being open until 11pm.

big room and pretty hotel. great room service.

and they had a really nice spinning bike in their gym

rooms are large and the heated pool is a bonus

was no ice in the ice machine, the pool was small, no hottub and the breakfast bar was out of a lot of the food

staff were very friendly, the rooms were spacious, the breakfast was great, and it was overall just super convenient

breakfast

friendly staff, free breakfast, pool.

location, cleanliness, and staff at breakfast time.

clean, quiet, had a pool open 24/7

breakfast was very good.

quick stop off the highway; kids enjoyed the outdoor pool; breakfast was good

the fitness center was great, the staff were friendly and everything was very clean.

was nice and clean. staff was awesome. free breakfast. would stay again when in the area.

the kitchenette is fully stocked with fridge, hotplate, and dishes

sink was not in the bathroom and the limited number of kitchen pans and silverware

we were able to use the kitchen and relax in the living room

room was large and was nice having a little kitchen area

of room with a full couch and kitchenette and the cleanest bathroom/tub i've seen in a hotel for a long

pool wasnt open, was planning to swim anyways

if you have kids, i don’t recommend

we slept through breakfast hours, but it was still available after hours

breakfast was good. coffee was great.

room was clean and recently renovated. free breakfast was great, kids enjoyed it.

the staff is very accomodating and when i overslept they allowed me a late check out.

staff was helpful and fresh breakfast

the pool,breakfast and the friendly staff

place was nice and clean looking and the pool area was nice, and clean

the pet fee is $20/pet each night & the breakfast could be better

breakfast was good for the price i paid for the room.

the lobby and breakfast area have been recently upgraded

a different brand of gravy for breakfast and add eggs lol

breakfast was lacking.

the prices and the breakfast

breakfast was good, plenty of selections for all ages and tastes

the breakfast food was delicious, hot & fresh

pool was cold.

indoor pool

they had a great full breakfast, attended by two caring wonderful ladies

kids loved the pool. breakfast rocks!.

the pool and hot tub were nice too

breakfast was great

i have a kids and the cleanness was very important to me

only thing we didn’t like was the hours of the pool closed too early

all was clean and nice, good breakfast

we enjoyed all, the breakfast was wonderful. the staff very polite. we had a wonderful time.

the breakfast was very good and the staff was very helpful. too

very quiet, nice room, good basic breakfast, clean halls, great staff

everything was clean. breakfast had a large selection. the bed was amazing!

appreciated the proximity of the room to the pool

did not go to breakfast

been staying here awhile now and loved that the new owner started having breakfast my rooms have always been clean and staff has always been friendly and helpful and the

the view from our room, the pool and hot tub was an added bonus, staff was helpful and very nice, especially when booking last

had an outdoor pool but it wasn't as warm up there as it had been where we are from

nice options for breakfast in the lobby

i didn't have the included breakfast but the room was very clean and spacious

facility was beautifully landscaped, pool was inviting

only thing i can think of that could have been better was if the continental breakfast opened a little bit earlier

convience to cades cove, swimming pool was wonderful

room decor and a gym.

did not get any room service in our 6 day stay

have been made but it needs a through cleaning pool closed and green unable to access the workout/gym

no staff to open pool no staff to open gym

the code for the wifi was hard to read for one of our group because the

breakfast early if you want more than waffles

kitchenette

excellent breakfast.

the room was clean. breakfast was good. the staff was freindly.

breakfast selection was small but i wasn't that hungry

friendly staff. very clean. nice breakfast.

the breakfast could use a lil more to offer. pool did not open even after the rain had passed.

very clean, mattresses comfortable, staff is so friendly, and the breakfast was amazing

breakfast was fantastic, king size bed was a welcome treat

didn't have breakfast at property.

i loved the bar and room service

was no wifi working and there was no breakfast which i had specifically requested when

clean and bar / restaurant on site we were so happy not to have to leave to get food and the food was

big room, bar in lobby and breakfast.

everything the front desk and room service restaurant

continental breakfast was good for what we were looking for

breakfast for travellers leaving before 6 am

clean, bright, nice staff, nice breakfast , great price!

clean great location the best part the beds are great highly recommend if your traveling good breakfast

clean. convenient location. good breakfast

the kids love the pool

selection for breakfast was an unexpected pleasure, and very enjoyable

i reserved a room for 3 adults and 2 kids, they gave a smoking room with beds

pool tiles falling off and the pool needed to be cleaned

all of the staff is so so friendly and the pool was inviting

pool was not heated

breakfast and accommodations were top notch.

good breakfast

beds were a little hard. the pool area needs a little work.

my kids loved the pool

pool needed to stay open longer

sadly, only yogurt for breakfast because of state covid19

breakfast should have been made later

the pool was real nice i had no problems with my stay i ran a little behind the next morning & the

staff was friendly,and the breakfast was good

easy parking and great breakfast even during covid times

the room , breakfast, & the overall trip was wonderful

they allowed us a very early check in with our dogs so we could get them out of the car.

an on-site laundry room was most welcome

really nice pool area.

the pool had a strong chemical smell and several family members complained of itchy skin after using it

pool was great and breakfast was amazing, nice staff . clean rooms.

breakfast was fantastic and staff was super friendly!

breakfast was great!!! cheese omelets! the best muffins i’ve ever had!

i asked for a late check out so she could get a shower after her game

location , water and coffee is offer 24/7 breakfast good and hot too , clean rooms, cheque in and out so ease, thanks

i haven't eaten breakfast yet but i'm sure i won't be disappointed

rooms are nice, location was nice, beds are comfy,clean, good breakfast.

the pool was cold and they could of had music playing every think else was great

my wife and i also used the gym and it was well maintained, which to us was important as we've seen other hotel gyms with