breakfast wasn't breakfast, toast or donut holes or 2 cereals

location, breakfast

pet-friendly, but with a pet fee.

breakfast was a couple of mini muffins due to covid

breakfast very subpar and no healthy options

check in was smooth and we had a place to park a truck and car trailer

loved the bar

restaurant and bar not open late

open the bar at night

and requested by email the day of arrival and at the front desk when i arrived that i needed a late check out

used the small gym too

it was clean and the rooms were bug and comfortable. breakfast was great.

, staff was so nice and friendly, this is my second time staying in the property i love it,my kids love it and we recommend it very

breakfast was good. staff was helpful. glad you had laundry facility!

cooled nicely while i did laundry and checked email

breakfast included and hours served is a top reason as well as location to who i visit when in conn

friendly staff, great breakfast and ideal location with quiet room

room size was great. had an on site gym, comp breakfast.

nice room, pet friendly at a reasonable fee, great area to walk the dog, substantial breakfast!!

breakfast was little to be desired

the water at the gym taste bad.

kitchenette, easy access to shopping and eating places

hotel is not in a good location and they kept the pool closed when the kids wanted to swim.

was a leak uber the kitchen sink, and the pool is small so it felt crowded with only a few people in it

super clean comfy beds, no hallway noise. pool pet friendly. free breakfast options.

the room was beautiful and roomy, the people were friendly and the breakfast was good.

24 hour gym, 24 hour snack store

easy check in, pool was warm and clean, facility was very clean,

the pool and jacuzzi was also perfect

the whirlpool in our room, as well as the hot tub in the pool area.

pool

staff was friendly. great pool and breakfast options

was extremely welcoming, the room was very clean and cozy, food in the morning was amazing, the pool and gym was very nice and overall is worth the price

felt the pool area could be cleaned a bit more often

pool hours

the spa, indoor pool, and fitness room were all close to one another

breakfast was good with nice range of choices and well stocked.

they have a great set up for usage of pool and fitness center

the guy in the breakfast was so rude.

the pool and jacuzzi were both clean and well maintained

the breakfast options were wonderful and extremely tasty.

love the pool and gym, ice machine so convenient

comfy bed, nice staff . bar with food was perfect for a late arrival on a cold night. nice decor

comfortable modern with a nice indoor pool, outside deck and fire pit

pool was cold; wasn’t as “upscale” as it was made to seem

bar and small restaurant a plus

the room was clean & the beds were comfortable. my grandkids really enjoyed the pool.

like the location the swimming pool and lovely comfortable gigantic room

pool and gym open

they gym did not have hand sanitizer or water

location, amenities that were provided to us the gym, the food

everything was great. comfortable bed. clean. pool area great

brought grandkids for a swim. pool was clean and we were the only ones there. staff was amazing.

it has a pool, fitness center and laundry

i like the complimentary breakfast, and pool, fitness room available too

heated pool was very chilly

good variety of breakfast, kids and adults were satisfied

downside to the continental breakfast was that if you went the last hour that it was served, there was not much left and the

kids in a separate (attached) room on the pull out couch with their own tv

the rooms were spacious, and the hotel had an adequate continental breakfast

space

the laundry room wasn't free to use and only had one washer and one dryer for the whole block

no pet fee

red roof is a good value. i really appreciate that they don't charge a pet fee.

early check in

it’s quiet, good location, had laundry room

i liked there was no pet fee for my dogs.

the motel has a guest laundry room, with some vending machines

the location has handicapped ramps, an interior courtyard of sorts, and a laundry room

no deposit or pet fee close to multiple stores and restaurants friendly front desk

the location is great and the pool is immaculately clean

pool side courtyard rooms are fabulous with sliding glass doors facing south for easy egress with

hotel is welcoming,accessible and with a beautiful pool

the pool was great!

there are plenty of parking

gym was not equiped with basic equipment

breakfast and the pool for the kids

room service at all

internet access in the rooms was horrible - low to no signal, wifi name didn t match what s in the info given at check in

experience never had this done before checked room 242 was given the slip with that number and wifi password the key didn't work so she fixed it we chilled for an hour we left came back to the

the large outdoor pool - 9 ft deep in the deep end - lots of space around the pool

really nice gym facilities

pool and gym

pool and gym were fine - gym would be better with all-in-one machine or smith machine but dumbbells and

excellent hotel..clean..nice pool outside..nice room8

wifi connection was basically non-existent even though management came to room and tried to get a

parking

cell phone signal weak...wifi strong.

well lit parking near the room

no wifi in our room at the edge of the property

didn't like , they ended up the breakfast at 9:00 am, this is their policy , ok

bring my dirty ones down what do you have housekeeping for and asked for more bananas was told breakfast was over and there wasnt anymore i guess too bad for

the vending machines were outdated and the breakfast was nothing but a snack bar.

the breakfast, they need to add more to the menu, and have available other foods.

the breakfast was fine with us

the pool was great and the fact that we could walk right over and have dinner at pizzeria uno!!

the location is good, with easy access, parking on the waterfront although my room was looking at the

you can walk to 4 restaurants as they are across the parking lot

great pool and location. comfortable beds. friendly staff.

i love the gym

mgm casino

the pool and workout facility were fantastic. the staff was tremendous! either one is good.

choose from we were there for 2 nights, the room was very clean, the pool was so relaxing and the kids enjoyed it

wonderful breakfast and staff was

only had one night so didn't have time to enjoy the amenities - pool, gym

instant noodle for breakfast

everything met our needs. please provide creamers at breakfast.

very nice place, very clean, comfortable, quite, good breakfast.... they treated us really good!

the breakfast area has a beautiful scenic view of what used to be jam's beach

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

quiet room. parking next to the room, terrace view.

the new carpet, the flat tv, the ample lighting, and the parking outside the room is amazing

people, parking and room

we came here for a working day and the wifi speeds were perfect

walking distance from cafes and stores and antique shops, near lake, with huge free on-site parking, and centrally located between worcester and amherst for college visits, with a huge

they need to update breakfast foods available at least a couple days as week.

the only negative we had was how cold the lobby was during breakfast.

bonus was the free breakfast which they class as continental yet you had the choice of omelettes, sausages, pancakes

help, but on such a busy weekend in springfield would assume they would be prepared for lots of kids in the pool at all times

what i liked the most was the room super clean, organized and the pool my kids loved it

room two had a toilet leak which had room service banging on the door at

shower, gym, pool

pool was closed, more restaurants

for adult breakfast and $12 for kids was a little crazy so we skipped that and got delicious bagels nearby

shower, gym, pool

did not know and were not told at check-in is that we had to ask 24 hours ahead if we wanted our room serviced

is under maintenance but besides that they had a great free breakfast spread in the mornings

wifi didn't work

the wifi is garbage ud83dudeae

to corona breakfast was in a bag

the pool area and little arcade for kids is a plus

all the towels were rather small and very thin—perhaps this reduces the laundry burden and helps the environment—if so then it’s a positive and not a negative

everything... clean comfortable pool was nice gym was great!

pet fee is only $20. my kids love the indoor pool.

breakfast was awful and a insult to adults the pool was clean private and very relaxing the rooms

nice comfortable place to stay and the breakfast was a bonus that i didn’t remember.

breakfast bagels and cream cheese, juices, coffee, pastries, toast and jelly, fruit , cereal a

not have breakfast, slept late

breakfast room only had two tables in it and the breakfast was marginal

i was allowed an early check in and it's in a great location

room was located so far from the parking lot that we had to carry our luggage clear across the vast layout of the complex

staff were good at trying to make sure all the kids had some time to swim especially since they were very busy this

there multiple times with my 8 year old daughter ,she always has a good time with a pool side room makes friends at the pool and couldnt ask for a better location or set up inside ,

just the noise level of kids playing in hall.

considering my child is 7, we never used room service until the end, and we were the

continental breakfast was great plenty to choose from and fresh

pool was the only open till 8 pm

breakfast was good

i wish the continental breakfast had more of a variety

our room was tucked in the back by the pool and was quiet away from the hustle and bustle of the mini highway (route 20)

the fitness room could use a water cooler, but we were grateful for the water bottles.

even the pool was nice,clean and relaxing

we did not check fitness center so do not know if it was open

i liked being right next to the pool, and all the staff was super friendly

the room, the food, the spa was extraordinary

great pool and hot tub. above average free breakfast.

pool and hot tub were a nice way to relax. breakfast was very good.

i think pool could feel a little cleaner

convenient, comfortable and clean!! breakfast was great lots to choose from.

location was great, staff was very helpful, breakfast was very good.

very clean great breakfast

to current circumstances none of the amenities like pool, gym, or breakfast weren’t included

the kids were disappointed because the pool was closed but it was still a great stay.

brand new, super comfortable beds and awesome breakfast! gym is great and pool is big enough

everything was new n neat . i loved the pool and the gym was great. breakfast was great.

centrally located, clean, friendly staff. nice breakfast in the moening.

always like when breakfast is included. the pool and hottub looked very clean

indoor pool and spa appeared dirty.

pool and gym were clean and well-maintained

we were looking for a pet friendly hotel with a reasonable pet fee

fitness room door creaks and equipment is loud

us one more night due to the fact that we were in pain from our disability and still allowed a late check out the next day

no breakfast because of covid

breakfast was good. coffee excellent.

everything was great!! great breakfast!!

the gym is great

clean room, friendly staff, nice swimming pool and a variety of nearby places to eat, best part was the tv channels that were available at no

looked the pool. bed was comfortable, bought the pillows they were perfect.

the pool could have been available.

the pool and gym was

breakfast selection: imma diabetic and the only choice was yogurt

spacious, pool, bball court

love the full kitchen

excellent room. fine breakfast. close to dining choices.

great laundry facilities

pool area was clean and towels always readily

breakfast was great, i like the pool, awesome jacuzzi

clean, convenient..:. breakfast included...free parking... friendly, respectful staff

it was nice enjoyed the pool

location close to the mass pike. good breakfast.