no room service yet

is no breakfast room service, but does have service for dinner

nobody answered room service so i had to make my way down to order it was definitely pricy for 1 night $168 for

accommodation was fine, room service took one hour for a hamburger, the buffet breakfast was not prepared on time, i left

being asked for extra tip when i ordered room service.

spa bath worked but water cold

hotel is modern, comfortable and includes a typical buffet breakfast

friendly front desk staff and kitchen staff. and close to airport.

location - staff- breakfast options. and my favorite taco place on the corner.

the air conditioner was great, room was beautiful, spa tub was beautiful

free shuttle bus 24 hours nearest to airport free breakfast bed is big new

the staff is very nice and helpful. the shuttle drivers very nice and friendly people

didn’t get to have breakfast but did have coffee tea, we did have dinner at the restaurant

fresh, clean, comfortable, great staff during breakfast, convenient location from the airport

comfortable, nice free breakfast, and the free hotel shuttle runs 24 hrs

the wifi did not work for a very long time. it did not function before 01.00 am

also secure and spacious parking area

the wifi was sadly not working when we arrived and i had a full work day ahead and they were up and

wifi just was not that great for me

rport), great price

large lobby with bar and games for family. secure parking, free airport shuttle 24/7, pool.

large lobby with bar and games for family. secure parking, free airport shuttle 24/7, pool.

missing chilaquiles at breakfast

the gym and pool were great and there's plenty of outside seating, which was nice because the weather

close to airport, how clean it was and the indoor/outdoor pool.

the breakfast and the transportation to the airport

the gym hasn't been used in a while

i didn't eat the breakfast but my family was pleased and had no complaints

simple authentic food person i wanted coffee and i couldn’t get it at night because it was for breakfast but it was

i like that they had a shuttle and a gym and provided bottled water. breakfast was decent.

there is a bar by the pool and the bartender was very courteous

there is a bar by the pool and the bartender was very courteous

loved the swimming pool and bar

has a pool year round, which was cold for my 7 month old baby but probably okay for older kids and adults

there could be some improvements when it comes to the pool and the warmth

the site is beautiful, lovely gardens to walk through full of plants and a nice pool that we sat and dipped our toes in

beautiful garden and pools. room very clean and comfortable .

manager did not enforce rule of no loud music by the pool. painfully loud!

very close to gdl airport. clean and comfortable room. very nice staff. free shuttle to airport.

also, mexican bread was missing in breakfast bar

had a restaurant, the breakfast had an excellent selection, it was new and clean and quiet.

complimentary shuttle to airport

breakfast was gone at 8:30 am

pool is warm and clean

the location, pool, facilities and design is very modern and well constructed.

upper pool was dirty, and we were not told of the other pool, was found buy accident, bar was not open weeknights, very erratating to have to be stopped at the gate to be id'd should

but they have a bar there and you can order drinks being inside the pool

a good, clean room with private bathroom, the restaurant on the top floor was really nice, the pool was smaller than i thought and that it looks on the pictures

the shuttle was spacious

needs room service

i ordered room service, a drink from the bar and a rib eye steak

that the tv had wifi.

room service was fast and food was beyond delicious

the smell of clean sheets and the pool

the carpet in the rooms. and people playing there music to loud by the pool.

very pretty property, heated pool, full breakfast, spacious room

didnt take breakfast cause the time breakfast is serve was to late for us (9am)

the breakfast was ok. the hotel is nice and simple a good value for the cost.

swimming pool, hottub, the view, comfortable bed, staff was great, and thelma their dog :)

was an adults only bed and breakfast but for 2 nights a family was allowed with 2 very noisy boys

the pool could be a bit warmer, but it is very refreshing.

need water bottles in the room and better coffee for breakfast.

the garden, the view, the breakfast, the staff, the room (#4) - all were terrific

this suite also had a great refrigerator and kitchen facilities

com who was wrong about breakfast and room description

simple breakfast no privacy on space outside the room with our own jacuzzi

so, if there is not restaurant, at least i would expect to have a minimum of kitchen utensils to cook at the room, since you have to bring your own food, water, coffee, drinks,

greg sanders ps it says full kitchen but no pot or pans lol

breakfast was delicious and even better than expected

the breakfast was wonderful and the property is beautiful

front desk reception were very professional and breakfast was delicious.

we loved the complimentary breakfast which was great and the pool!!

súper nice spacious room, clean pool, good breakfast

the breakfast, the airport shuttle, everything

parking is a problem

ich is why we chose this hotel

having restaurants in your same property/parking lot is awesome

air port shuttle didn't have time for breakfast

the lobby and dining area was a pool view and is modern

just need a room close to the airport my flight was very early in the morning and the hotel had a shuttle service that i love

close to the airport there’s a shuttle that takes you to the airport and there a dennys and

they offer a free shuttle to the airport and an 8 minute shuttle is a hundred times more convenient than coming in

kids were super excited about swimming in the pool, though the deep end is deep enough that younger kids (less than 8

quiet location, easy walk to center or malecon, good salt water heated pool

also the pool could use a good cleaning

the room, pool area and dining all have not missed a beat

pool was heated and good for afternoon dip

and the pool was refreshing as well

lake view and warm pool water breakfast made at your choice included with the room

stuff was nice, pool was nice

felt secure since i was traveling by my self, i enjoyed the breakfast a lot

it’s great for families with kids too

great location, breakfast was ok. the pool and lawn just off the lake was wonderful.

wi-fi is very reliable, the whole place is clean and the continental breakfast was good and satisfying

although the hotel doesn t offer room service, the staff went above and beyond by leaving the hotel to get him food, ensuring we

the bar didn t open until 2pm

like the mosquitos that were frequently in the lobby area where breakfast was served and the bar is located

it s called the casablanca and the bar is called bogarts if that gives you an idea

beautiful garden and pool. excellent family accommodation

the swimming pool is a bonus because they are fairly rare in ajijic hotels

delicious breakfast

breakfast included a delicious freshly made bread

especially once the pool was shocked and didn't look like a green swamp

th large sofa, coffee machine etc)

we loved hanging out by the pool and kayaking on the lake

the view, spa available, room service, pretty well everything was amazing.

there is a pool table, a gym, archery practice, and of course, the pool

room with a private pool, the private pool did not appear incredibly clean

the pool area was well maintained and was an excellent place to relax

there is plenty of peace and the pool water was warm

the wait staff at the bar and restaurant spoke just enough english that we were able to sufficiently communicate with our

pool in room, not what i expected. chairs could be more comfortable to relax on private patio.

the restaurant and bar staff were not attentive to the guests

garden and view at the restaurant pool area is great

we had to bear a couple of kids between 13 and 14 years of age, cursing and saying a lot of sexist and nasty stuff

love the pool, my wife love the pool, and my daughter really enjoyes the pool and the jacuzzi for kids

property is well maintained with amazing pool and outdoor area for kids to play

atmosphere and the ambient around the pool

the included breakfast was definitely a highlight, absolutely delicious, with plenty of variety and everything

it was until i was sitting in the pool, when they told me they could charge me $400 mxn just for drinking something they didn t

we stayed for a week but the pool was not opened until the weekend, when the mexican guests arrived

a beautiful spa and manicured gardens

last morning i was to go breakfast and the gardeners were watering and my entrance to my room was all wet and somewhat

very clean, free breakfast, very friendly staff, free airport shuttle.

breakfast was bland and looked cheap

if weird smell from the bathroom, poor breakfast, location was bad, far from airport and far from center, basically no restaurants close

we booked this hotel exclusively because avid states that they have free complimentary shuttle to and from the airport to the hotel

the shuttle is not available after 10pm

there is a restaurant onsite that served an excellent breakfast

the staff was exceptionally helpful and friendly despite my feeble attempt at spanish

breakfast offered choice and included fresh juice, fruit and coffee as well as the main

rooms are just a few steps to pool and quaint restaurant

the deck chairs out by the pool we're extremely uncomfortable

differentiate between them, but we were in the large cabana with its own private (warm) swimming pool, king sized bed and terrace (+) beds are so big and comfortable, there is a pool, you can rent kayaks, everything is so calm and (+) the pool was steps from my front door

enjoyed being able to play a game of pool

across the street was a small family-run restaurant called el globo that provided a delicious breakfast including hand-made-on-site-tortillas for a very reasonable price

the breakfast was included and there were a few choices

breakfast was delicious many options! staff was great & location was perfect.

we love the location, the hotel, the room, the breakfast, a good place to book

complimentary breakfast was good

breakfast starts late

30) so if you have to leave early, you can't have it

the cleanliness of the swimming pool could perhaps be improved

the pool is big

don't filter the water everything is really old they don't give you the rooms on time they said breakfast are at 9am and don't start to 10am or 10:30am bathroom don't have toilet paper i don't

breakfast is good

the maid did a laundry and that was very helpful, and the staff were cordial

rooms are well maintained, clean, large and updated! palapa bar staff nice and friendly!

kids loved the pool. adults loved the big room and beds where firm!

the pool was pretty dirty. game room and pool bar were close due to covid.

that makes it hard for kids to enjoy their devices and for us parents to research food near the hotel, or even the hotel

the activities on the hotel were pretty nice pool area with bar and gym.

free wifi working in our room

rooms are next to the parking lot which got noisy from cars coming in

the parking is watched by a guard

we loved that the parking spot where gated in

no wifi nor television due to no internet or cable as advertised

through the door and walls, not enough outlets, no onsite breakfast, difficult to find door to parking

liked that it was close to the market. it had secure parking. rooms were large

close to shopping, onsite secure parking, friendly staff

the location was awesome, it felt safe, the parking facility was perfect for us.

and wonderful breakfast

not something i didn't like, but would be nice to have the option of room service for breakfast atleast since im not a morning person, but still like some coffee and lite breakfast

breakfast was great, hotel is within shopping center for any needs- next to soriana

friendly staff, nice breakfast included

breakfast was good and the personal in front desk very gently

we will return definitely, and bring the kids along next time because the pool is great

the pool wasn t open. internet didn t work in our room.

location. i would have given it a higher rating it the pool would have been open.

pool

it has car parking

excellent breakfast - fresh orange juice, cereals, herbal teas, coffee, cooked egsgs to your order, bread and

every morning we had delicious homemade breakfast

the breakfast was delicious

granola or cereal breakfast free, if you want eggs any style it was 25 pesos

comfy and family friendly bed and breakfast

breakfast was light and beautifully presented

great deal on laundry

great staff, charlie in the bar! great location. secure parking

the pool was very cold but this us a very minor comment

there is a bar and restaurant on the property which were both wonderful

steam room no sauna no restaurant no bar lovely staff great location but rooms very musty and dark bathroom/ shower facilities and

was a restaurant and bar

the complimentary breakfast is cooked to order

in el centro; beautiful mx design and decorations; quiet for sleeping; comfortable bed; delicious breakfast

breakfast was delicious!

breakfast was included and cooked to order

everything. location, style, breakfast

breakfast was delicious, the room was big and the bed were very comfortable

breakfast was delicious and felt like we were eating in a friend's home

parking right out front

the breakfast was delicious

host, vibe is excellent, very tranquil outstanding breakfast excellent water pressure comfortable beds, a/c streaming android tv

the breakfast which is included was good and suitable but small (fruits, yogurt and oatmeal)

they should consider an upgrade from the free continental breakfast.

at breakfast, coffee, fruits and muffins are included in the room fare

also please ask for bar menu with prices before ordering otherwise at check out, the price gouging is phenomenal, $20

the very loud noise from the bar /restaurant next door. unbelievably loud in our room.

breakfast of fresh fruit, coffee

a very nice continental breakfast.

ways available) and breakfast breadas was more than sufficient

and even when breakfast was simple, it was abundant: big bowl of fresh fruit, coffee and bread

the breakfast was very nice and is exactly what i like.

breakfast was good and fresh, people that work there is super friendly,

comfortable king size bed, and gorgeous rooftop with a pool - plus a generous and tasty mexican breakfast

the breakfast was delicious, the staff was always available no matter what time we returned from our

the pool was not clean

breakfast was amazing

my private balcony was super nice with great view of pool

was shockingly bad - i tried several of their networks) and the street in which it is

the bar tender was delightful.

wifi issues. had to walk to starbucks to get some work done.

wifi could be better

the parking lot is also great, the location is not that bad when driving a car, definitely not for

ample parking lot

wifi was good

value for money, huge parking lot, room very clean. good location

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

at 10:00 pm and graciously helped us set up for an important zoom meeting in their upstairs bar area once we had checked out of our room

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

t the usual crappy breakfast in the usa)

variety of breakfast

great breakfast and access to restaurants

breakfast, the freedom to eat takeaway food in the dining area in the evening, the 24/7 coffee

breakfast is very good. environment is really nice.

location very friendly and helpful staff clean and comfortable rooms very good breakfast options we took advantage of the pool facilities great

offers an indoor heated pool, gym, heating and cooling in room

the price, stancy, service, pool, lunch. almost everything! near from other places to visita

the staffs were kind. breakfast was good.

breakfast, i would prefer more variety on the food and with formal dishes

simple breakfast and not very kind for breakfast staff

clean, eco-friendly,staff was friendly, and wifi, parking, and breakfast were included

clean, eco-friendly,staff was friendly, and wifi, parking, and breakfast were included

location is good, but you need to get a parking ticket every single

wonderful staff and exceptionally fine breakfast.

parking, cleanliness.

no pool.

good breakfast many varieties in the buffet and very clean

staff and room service is great

easy access location, free parking available, welcome drink

the restaurant and the facilities, the breakfast buffet is just delicious

breakfast overpriced

breakfast was excellent

just the parking structure

the breakfast was fantastic

has it's own underground parking lot with convenient elevator access

location was very poor, in a industrial zone where you did not have any restaurant or bar nearby and you had to walk at least two kms to find a burger king or mcdonald

parking near elevator.

helpful staff who were obliging to allow us to store our bags and also offer early check in.

clean hotel with nice big comfy bed and room service.

free parking, clean room, affordable, very friendly staff

the cleaning lady was very nice and the room service was great

small parking area / this surrounding area is run down /no elevators

they charge me more. and they did not provide the wifi or tv remotes.had to go back for them

poor wifi, old and in need of a renovation

location and parking availability

no safe parking all parking out on the street on a super busy area!

wifi only in small parts of the hotel and of very poor stability and speed

no hot water and not all the rooms had wifi

not the cleanest, wifi is pretty slow

wifi

cockroaches in the bathroom. wifi was not working.

also, i was told there's a free wifi but find out only in lobby so we couldn't use our phone

secure parking right outside our door

there was a parking place in front of the room

staff was able to accommodate our early check in

clean comfortable rooms and parking was in front of rooms. staff was helpful and nice

liked that room service was available 24/7

small parking lot

room service also utilized plastic cutlery only

the pool and garden are phenomenal

there was not enough sitting room at the pool

pool

the free breakfast was good depending on who makes it

the breakfast is not included

the breakfast was cold and not very tasty