it has car parking

the pool wasn t open. internet didn t work in our room.

pool

we will return definitely, and bring the kids along next time because the pool is great

location. i would have given it a higher rating it the pool would have been open.

breakfast was great my kids loved to stay there.

rooms are well maintained, clean, large and updated! palapa bar staff nice and friendly!

had my wallet and passport hidden, the hotel got my a early check in and the hotel driver jorge was very friendly and helpful getting me what i needed

love the view, there's a big pool, breakfast and dinner was delicious

360 degree view and the pool is large with comfortable temperature water and even a shallow kids section

and wonderful breakfast

not something i didn't like, but would be nice to have the option of room service for breakfast atleast since im not a morning person, but still like some coffee and lite breakfast

the breakfast was good

breakfast was good and the personal in front desk very gently

great breakfast - eggs, beans, tortillas, fruit, cereal, yogurt, toast and pasteries...

excellent breakfast - fresh orange juice, cereals, herbal teas, coffee, cooked egsgs to your order, bread and

breakfast was very good and appreciated and the owners paid for parking at a safe covered area such

the breakfast was delicious

every morning we had delicious homemade breakfast

fabulous breakfast

the location and secured parking is the best in town.

lots of beautiful plants and areas to sit by the pool

restaurant and bar amazing

there is no bell or card sensor to open and close gate for parking car.

cluding kitchen and security), friendly and even spoke enough english along with our our limited spanish

steam room no sauna no restaurant no bar lovely staff great location but rooms very musty and dark bathroom/ shower facilities and

was a restaurant and bar

the complimentary breakfast is cooked to order

in el centro; beautiful mx design and decorations; quiet for sleeping; comfortable bed; delicious breakfast

no breakfast.

bonus plus morning breakfast cooked fresh by their lady chef cooked to order

breakfast was delicious!

the garden area and breakfast was great

the garden was an oasis in the city and the breakfast was delicious

great breakfast. friendly staff

parking right out front

the breakfast was delicious

pool was not heated

offered to switch my room on the other side of the hotel with a single bigger bed facing the pool

were only there 1 night and had to leave early next morning, so we didn t get to utilize the pool

the breakfast was good and the service was excellent.

most attractive is the balcony overlooking the pool offering the option of sleeping in a quiet environment with a screened door for fresh air or

charming bed and breakfast. staff was lovely. beds comfortable, location excellent.

breakfast was some bread and papaya no choice. but that did not spoil our stay.

breakfast of fresh fruit, coffee

the breakfast was very nice and is exactly what i like.

ways available) and breakfast breadas was more than sufficient

comfortable king size bed, and gorgeous rooftop with a pool - plus a generous and tasty mexican breakfast

breakfast is limited to 3 dishes, but still very good.

wish the breakfast menu was a little more expansive but since it was included with the room i didn’t want

breakfast was very good and the decor was very nice

nice breakfast and pool

they have secure parking across to street

only thing we didn't like is that there is no sensor for the parking entrance, so you had to call the hotel each time you needed to leave

my private balcony was super nice with great view of pool

the portions were too small. it was more of a kids menu breaksfast.

we were located near the pool, bar and restaurant

we booked this hotel exclusively because avid states that they have free complimentary shuttle to and from the airport to the hotel

traffic to get there and that there was no shuttle from airport to hotel.

if weird smell from the bathroom, poor breakfast, location was bad, far from airport and far from center, basically no restaurants close

clean, delicious full breakfast, staff awesome very professional

clean and close to airport good breakfast

rooms are next to the parking lot which got noisy from cars coming in

we loved that the parking spot where gated in

the parking is watched by a guard

free wifi working in our room

kids were super excited about swimming in the pool, though the deep end is deep enough that younger

just need a room close to the airport my flight was very early in the morning and the hotel had a shuttle service that i love

there was only one chaise at the pool so we couldn’t really enjoy that together.

breakfast was good, but could have been better if the food was kept warmer.

close to the airport there’s a shuttle that takes you to the airport and there a dennys and

we didn’t have the breakfast as we left very early for the flight

was amazing, the staff, the pool, the location and the view on my room omg

excellent shuttle service to airport

u have chillis and denny in just steps from hotel same parking lot

t scary), next to a couple of restaurants

the parking lot is also great, the location is not that bad when driving a car, definitely not for

ample parking lot

wifi was good

value for money, huge parking lot, room very clean. good location

shuttle service to the airport early in the morning is a plus

breakfast was very poor and coffee was quite bad shuttles to airport only run every hour

needs room service

not much. would have liked to see the pool heated, but other than that, it was all good.

mex$270

had a restaurant, the breakfast had an excellent selection, it was new and clean and quiet.

poor wifi and location on busy highway.

the services that they provide and the breakfast was delicious.

the wifi was very poor, constantly disconnecting

i got a parking ticket in queretaro and she spent some time helping me understand my options and even

breakfast was excellent

breakfast and location are both very good.

the restaurant and the facilities, the breakfast buffet is just delicious

the breakfast was fantastic

breakfast overpriced

free parking, clean room, affordable, very friendly staff

clean on site free parking

the cleaning lady was very nice and the room service was great

staff, very clean hotel, good wifi, good size flat screen tvs, unlike a lot of hotels in this price range, the pictures actually

there id also a great parking area

location and parking and staff

room was nothing fancy but had everything we needed including wifi and tv

through the door and walls, not enough outlets, no onsite breakfast, difficult to find door to parking

no wifi nor television due to no internet or cable as advertised

close to shopping, onsite secure parking, friendly staff

parking lot just outside the room can make for a bit of noise at night

liked that room service was available 24/7

there was a parking place in front of the room

every room has a private entrance with a parking spot

the wifi was great

cockroaches in the bathroom. wifi was not working.

no wifi

also, i was told there's a free wifi but find out only in lobby so we couldn't use our phone

no hot water and not all the rooms had wifi

wifi

newly renovated, clean. close to the centre. early check in without any problems.

the breakfast is not included

the breakfast was cold and not very tasty

the free breakfast was good depending on who makes it

also, the wifi didn't reach my room so i couldn't work and i had to sit on the steps to do

hotel was dirty, the bathroom had a terrible smell, the wifi was useless, the breakfast was uneatable, the area where it s located also smells like

parking was very secure

that you have to call someone to open the parking door

the parking

bathroom were so small and the cleaning service didn't clean the room perfectly, also i ordered room service and the food was

we were in a room at the end of the hall and didn't have a good wifi connection in the room, as soon as we were in the hallway, this was solved

the shower, the wifi

wifi was too weak in the room.

wifi spoty

location, parking, restaurant

the price of breakfast

they also have a very nice restaurant with a breakfast buffet

our front he went above and beyond to make sure i needed nothing while i was alone with y two kids and made things easier for me while stressing about another bigger situation

they say that the breakfast was not included even when the reservation said it was.

great central location. decent breakfast with good service. safe parking. lots of lobby seating.

kids were able to play in the play area comfortably

there could be more options for breakfast.

breakfast was amazing

liked the free breakfast in the morning

location. good breakfast

was real good, the breakfast buffet is really delicious but it's always the same so not great for lengthy stays, the

hot tub needs repair and parking is far from the hotel

parking is 2 blocks away and its free

to much noisy,no enough blankets, i m so sad to get that place not even a car parking has to find on the street or bring yo different locations to parked

free parking a short block away in a secured lot

we had free parking

free breakfast

great bed, good gym, fantastic shower, amazing staff.

shuttle service to airport is included

hotel is minutes from the guadalajara airport and provides an immediate, friendly and free shuttle to the airport

i didn't eat the breakfast but my family was pleased and had no complaints

parking wasn't in the same property but it was manageable and the staff was very helpful when it

tasty and plentiful breakfast buffet

bad wifi, very hard to maintain a decent connection

parking lot is 2 blocks away and we had to walk back to the hotel in a dark streets surrounded of

the room service was unexpected but welcomed

the pool was freezing and getting towels were difficult.

other problem is that they close the pool area at night and we can’t chill out there and not bar open either but is a nice hotel breakfast it was good

the pool and friendly staff

staff was really nice and breakfast was delicious location was perfect

close to the historical center,clean,very good pool with a cool wiew to the city breakfast is full and delicious the staff was very helpful,they

great restaurant and bar with awesome prices

room service stopped at 11pm. i would have love it to be available 24hrs.

the rooms.. the bar .. the entire building ..

breakfast was great . room service was wonderful

eakfast buffet), valet parking was available and there was always a guard at the door

very clean, gym, and rooftop bar. the cantinero was funny and great. good drinks.

being robe in front of the hotel by the poor kids

kids love da facility we thank da lobby staff very professional thanks for da best attentive

wifi is at times erratic

the only downside of this place is the wifi, it s very mediocre sometimes even terrible

wifi was intermittent.

everything in the room worked perfectly, and the wifi was good, but not great

wifi in the room was unreliable and often slow

room service

great pool, super helpful staff

they did room service everyday except the days we stayed in but did take out our trash and gave us

got there at 2am and they handle it well. got parking quick and check in was easy.

wifi

parking across the stree

filthy room , the censored wifi, the very rude front desk, the finger trimmings all over the dresser,the plugged tolliet, the

location was very poor, in a industrial zone where you did not have any restaurant or bar nearby and you had to walk at least two kms to find a burger king or mcdonald

parking near elevator.

has it's own underground parking lot with convenient elevator access

d, mom, and 3 kids) we got used to always rent two rooms because most hotels don t have family rooms, and you

room was very comfortable - good air conditioning nice beds and linens - great showers- pool and gym were good shuttle to airport excellent

family of 5

was on the second floor and could hear music from bar area, it wasn't loud and it didn't affect my sleeping, but for someone else it might

the breakfast buffet was great, 5 stars

you feel very welcoming. our room was spotless clean. all staff helping. parking included.

also appreciated that there is parking

were no previous instructions on how to use the parking lot that is next to the hotel which is free for hotel's guests

breakfast and location was ideal

valet parking

check-in, fist think i ask was if there was space on hotel parking

staff was excelent. breakfast was good. excelent service.

location, traffic, access, food, no free parking and never mentioned it.

pool, breakfast, staff,location, price.

breakfast buffet was good, hot coffee, fresh fruits, cereal, egg casserole, beans, chilaquiles

the only issue was the pool had too many pigeons around.

pool too cold, toilet kept running

the hotel is old but has a swimming pool, a gym and buffet breakfast

room was next to the laundry service area, and it was a lil noisy for a short amount of time

we arrived late every day due to tours and acrivities and by 7-8am laundry room starts their

don't expect fancy - we are simple travelers and a towel bar that's not quite screwed in doesn't bother us

you can have the hotel do your laundry

the breakfast and service from all of the employees were outstanding

only 3 wifi connections for a double beds room

having an elevator to take you down to parking lot, other than that nothing

my son needed to do some laundry and we were very happy to know there was a washer and dryer on the 6th floor, free to use

we chose breakfast in our reservation, for we wouldn't have to worry about another meal so early before we

the noisiest hotel i have ever tried to sleep in. road noise, screaming kids, slamming doors

did not have time for breakfast - not able to make a comment.

of the room, the friendliness of the staff, the closest to the airport, the price, the breakfast and the ride to the airport, everything was

hotel also includes a decent breakfast and has free parking

service at the bar was flawless

they also allowed me early check in and late check out

all got very sick i was very grateful for the late check out, the sickness was a place not associated with the hotel

they also allowed me early check in and late check out

parking was helpful since you are in the center of the city

not much parking

it,s a little old hotel and the pool is poor

the pool was dirty, nothing like the picture, and does not even has a chair for you to sit

the pool is big, it only needs some chairs

was incredible, beautiful old historic building (it was a little dark because of that), had a bar with a bartender who was like a concierge, luis

bonus points for the super friendly bar staff

there’s a bar and a breakfast buffet, which is handy, but there are also other good options very close by

bar and bartender were great also

the gentleman that runs the bar is fantastic