i didn't eat the breakfast but my family was pleased and had no complaints

the gym hasn't been used in a while

i like that they had a shuttle and a gym and provided bottled water. breakfast was decent.

clean, location, airport shuttle

bar and food service available 24 hours, so convenient

until midnight you could hear kids running, loud music

no room service overnight

opportunity to leave the car in the hotel parking lot

fitness center: the gym, though well-equipped, is relatively small, which can lead to overcrowding during peak hours

in the morning, the whole place smells from the kitchen

we where 4 adults 2 kids + 3 laugages and they had told me i'll need 2 taxis and the send one car only and the driver

the do offer a shuttle back to the airport and even offered late check out for a few dollars an hour

gs, bread, fruit, all you can drink coffee)

free netflix and wifi, great restaurant with room service 24/7

everything was wonderful. staff was helpful and courteous. breakfast was good and many choices.

comfortable, nice free breakfast, and the free hotel shuttle runs 24 hrs

comfortable, nice free breakfast, and the free hotel shuttle runs 24 hrs

the breakfast was amazing, fresh fruits and beautiful hot meals

the breakfast was so delicious

they provide a shuttle to and from the airport

the breakfast was very good and beds super comfortable

also, mexican bread was missing in breakfast bar

really liked the convenience of having the shuttle to the airport

clean, many amenities, good location near airport, shuttle service to airport. will stay again.

great breakfast

breakfast buffet was very good, but 5 stars go to room service

breakfast was very poor and coffee was quite bad shuttles to airport only run every hour

near airport, quick shuttle. very accommodating with our lunch requirements

i ordered room service, a drink from the bar and a rib eye steak

i ordered room service, a drink from the bar and a rib eye steak

hotel is modern, comfortable and includes a typical buffet breakfast

close to the airport with transfer included, cleanliness, breakfast included and

free shuttle to the airport and great, friendly service.

the location and shuttle service

is about 5 minutes to the airport, and the shuttle are on time the driver was so helpful and the reception

everything was clean , the pool was very nice

excellent shuttle service to airport

loved the breakfast

the free breakfast was very good

we loved the breakfast and happy hour

i went to the gym and forgot the key in my room and asked to get in the gym and with no problem at all the staff

shuttle back to the airport, driver stopped at a store to allow other passengers to buy cookies

breakfast very good and variable!

kids were super excited about swimming in the pool, though the deep end is deep enough that younger kids (less than 8

nice to have the free shuttle service that also took us to tlaquepaque

is no breakfast room service, but does have service for dinner

limited room service hours

if we didn't have a redeye the next morning there is a really nice shake shack bar right outside the entrance in a kind of secluded part of the airport that would have been great

additionally, the towel bar in in front of the sink interfering with the ability to reach the sink easily

unfortunately, the toilets were too short for her, but we greaty appreciated the hold bar to help her get up from the toilet

good location very clean shuttle to airport

very clean, free breakfast, very friendly staff, free airport shuttle.

fuss, easy to checkin and out, comfortable room, good shower, simple delicious breakfast, coffee and hot chocolate always available for free

clean. quiet. good breakfast.

could not use the hotel shuttle because it had been reserved by another guest an hour after we contacted the hotel for pick

the bar at the pool was also closed

the pool was pretty dirty. game room and pool bar were close due to covid.

just that the pool had the water a little warmer

that makes it hard for kids to enjoy their devices and for us parents to research food near the hotel, or even the hotel

my kids were tired and we have no place to stay

great breakfast - eggs, beans, tortillas, fruit, cereal, yogurt, toast and pasteries...

not something i didn't like, but would be nice to have the option of room service for breakfast atleast since im not a morning person, but still like some coffee and lite breakfast

breakfast was great, hotel is within shopping center for any needs- next to soriana

the breakfast was good

breakfast was good and the personal in front desk very gently

free wifi working in our room

rooms are next to the parking lot which got noisy from cars coming in

the parking is watched by a guard

we loved that the parking spot where gated in

the pool wasn t open. internet didn t work in our room.

we will return definitely, and bring the kids along next time because the pool is great

location. i would have given it a higher rating it the pool would have been open.

we will return definitely, and bring the kids along next time because the pool is great

we will return definitely, and bring the kids along next time because the pool is great

the wifi was good

liked that it was close to the market. it had secure parking. rooms were large

close to shopping, onsite secure parking, friendly staff

room was nothing fancy but had everything we needed including wifi and tv

no wifi nor television due to no internet or cable as advertised

granola or cereal breakfast free, if you want eggs any style it was 25 pesos

excellent breakfast - fresh orange juice, cereals, herbal teas, coffee, cooked egsgs to your order, bread and

the breakfast was delicious

comfy and family friendly bed and breakfast

every morning we had delicious homemade breakfast

breakfast was very nice

great restaurant and bar with excellent selection of many of the best tequilas produced, parking on site

all the staff were exceptional,

breakfast, excellent service, and a lovely garden and pool

have parking car space for guests, charging for electric car in parking area

steam room no sauna no restaurant no bar lovely staff great location but rooms very musty and dark bathroom/ shower facilities and

was a restaurant and bar

bonus plus morning breakfast cooked fresh by their lady chef cooked to order

i would've liked yogurt for breakfast. everything else was pretty much perfect.

in el centro; beautiful mx design and decorations; quiet for sleeping; comfortable bed; delicious breakfast

no breakfast.

breakfast was included and cooked to order

delicious fresh breakfast included

the breakfast was delicious

breakfast was delicious, the room was big and the bed were very comfortable

parking right out front

the garden area and breakfast was great

most attractive is the balcony overlooking the pool offering the option of sleeping in a quiet environment with a screened door for fresh air or

the foyer is a little loud, included breakfast is more like a snack.

the staff, the decor, the pool and the location

staff from front desk to bar servers

lovely heated pool ro soak in at days end with well made margaritas

charming bed and breakfast. staff was lovely. beds comfortable, location excellent.

and even when breakfast was simple, it was abundant: big bowl of fresh fruit, coffee and bread

a very nice continental breakfast.

ways available) and breakfast breadas was more than sufficient

breakfast was a lovely fruit plate

breakfast is limited to 3 dishes, but still very good.

loved the whole vibe, the decorations downstairs and the rooftop terrace with pool were very beautiful

the pool was not clean

i wish i had a chance to get breakfast but i left too early on sunday morning

breakfast was very good and the decor was very nice

the parking is secure, the beds are comfy, the rooms are gorgeous, carlos at the bar is a wealth of

beautiful little hotel with fantastic staff, pristine pool, comfortable bed, great location and warm/colorful decor

pool and grounds were amazing.

fantastic breakfast with lots of choices

only downsides to this hotel was the wifi

wifi was good

the parking lot is also great, the location is not that bad when driving a car, definitely not for

ample parking lot

value for money, huge parking lot, room very clean. good location

the restaurant and the facilities, the breakfast buffet is just delicious

breakfast was excellent

the breakfast was fantastic

breakfast overpriced

breakfast and location are both very good.

clean hotel with nice big comfy bed and room service.

parking is awful, you have to arrive early in the night to get a spot, otherwise you ll have to

helpful staff who were obliging to allow us to store our bags and also offer early check in.

clean on site free parking

the parking area is protected

location was very poor, in a industrial zone where you did not have any restaurant or bar nearby and you had to walk at least two kms to find a burger king or mcdonald

parking near elevator.

has it's own underground parking lot with convenient elevator access

no hot water and not all the rooms had wifi

also, i was told there's a free wifi but find out only in lobby so we couldn't use our phone

bed and sheets good quality; excellent wifi; cheap; clean.

cockroaches in the bathroom. wifi was not working.

no wifi

breakfast was okay and the gym was not that great.

great breakfast and access to restaurants

variety of breakfast

breakfast, the freedom to eat takeaway food in the dining area in the evening, the 24/7 coffee

breakfast, buffe included

condition and parking

there was a parking place in front of the room

room from the front do not reach the wifi so the connection was poor, almost none

payment - safety - neighborhood is safe - cctv fitted premises - crew - warm & friendly - wifi - works perfect - comfy mattress - a/c is great in the

close to the center by walk, parking in front of the room

the free breakfast was good depending on who makes it

the breakfast is not included

the breakfast was cold and not very tasty

the parking

room service was very distracting.

the rooms were very home and comfortable and the room service was on point

also, the wifi didn't reach my room so i couldn't work and i had to sit on the steps to do

hotel was dirty, the bathroom had a terrible smell, the wifi was useless, the breakfast was uneatable, the area where it s located also smells like

newly renovated, clean. close to the centre. early check in without any problems.

the place has a gym and breakfast if you want it all that needs to be done is to purchase a coupon

el wifi horrible

gym and terrace

left, cause the room's carpet was super dusty, the pool's water was green, we asked for another room and they didn't have available

comfortable, modern hotel close to center. good breakfast. clean room. small gym and terrace.

the convenience of have the restaurant in the hotel was very nice, the breakfast was good.

our front he went above and beyond to make sure i needed nothing while i was alone with y two kids and made things easier for me while stressing about another bigger situation

breakfast, bit very strategic restaurant location on top of building - guest can view the town

they say that the breakfast was not included even when the reservation said it was.

the breakfast buffet was very good

location, parking, restaurant

liked the free breakfast in the morning

it was very centrally located, and the breakfast was great!

was real good, the breakfast buffet is really delicious but it's always the same so not great for lengthy stays, the

coffe does not taste the same with only sugar so no coffe for me with breakfast

breakfast was great but it was the same everyday. we need variety. mattress was to hard.

need parking accessible. and elevator for ada with disability.

they do offer free parking but it s at another hotel and you have to haul your luggage for around a block and cross

free parking a short block away in a secured lot

no parking, we have to park two blocks away and the noise of the bars the loud music around it

down town area you get parking with your stay.

kids were able to play in the play area comfortably

wifi was absolutely garbage and did not connect at all

wifi was a bit slow

parking wasn't in the same property but it was manageable and the staff was very helpful when it

the hotel prepares an affordable breakfast every morning and has several comfortable areas to lounge in

wifi wasn t working very well

location, beautiful old hotel, cute little bar nice restaurant and the concierge was extremely helpful

good wifi

the gym was basic

hotel security is very attentive. if you have a car. it is a secured parking.

my room was below the pool. very noisy when kids were playing and when pool pumps were running

the water in the shower was brown and i called room service they only said let it run till clear

pool was super dirty. never got to use it.

friendly staff clean . nice pool and a nice view

wifi was weak, no coffee maker in the room

no room service

close to the historical center,clean,very good pool with a cool wiew to the city breakfast is full and delicious the staff was very helpful,they organized us a taxi ride on time to

advertises bar that is on the rooftop, staff informed us bar is only open during special events big let down

wish breakfast was included.

staff was really nice and breakfast was delicious location was perfect

facilities, room was comfortable and clean, pool was able and with excellent space just for us

clean close to everything walking distance private parking great customer service

restaurant el chato made the worst pizza in my life for my kids also my wife accidentally dropped some items of value and instead of them taking them back

stayed with my wife an kids for four nights

it's true, my apple iphone would not connect to their wifi server

food very good with great pricing and room service was no extra charge

filthy room , the censored wifi, the very rude front desk, the finger trimmings all over the dresser,the plugged tolliet, the

the shower pressure was perfect. i like the free water bottles. private parking garage.

the wifi didn't work. the sheets had lots of stains, and some hairs on the floor n bed

wifi is very slow and shower bath kept the water to an uncomfortable level

least not on my laptop

you feel very welcoming. our room was spotless clean. all staff helping. parking included.

also appreciated that there is parking

were no previous instructions on how to use the parking lot that is next to the hotel which is free for hotel's guests