there is a bar by the pool and the bartender was very courteous

there is a bar by the pool and the bartender was very courteous

loved the swimming pool and bar

the room was incredible. wonderful amenities. best of all is the free shuttle to the airport.

good breakfast, great location next to the airport. great shuttle service.

both times the shuttle got me to the right one so it was all good

close to the airport with transfer included, cleanliness, breakfast included and

location - staff- breakfast options. and my favorite taco place on the corner.

nobody answered room service so i had to make my way down to order it was definitely pricy for 1 night $168 for

accommodation was fine, room service took one hour for a hamburger, the buffet breakfast was not prepared on time, i left

is no breakfast room service, but does have service for dinner

limited room service hours

no room service yet

made-to order breakfast, as well as the buffet was excellent

close to the airport. exceptional airport shuttle.

comfortable, nice free breakfast, and the free hotel shuttle runs 24 hrs

they provide a shuttle to and from the airport

excellent location, the staff is so kind and get free shuttle was the best

this can be a little boring for kids and they can make some noise during the night but it's totally understandable given the single

the wifi was not working

was a little confusing at first to locate the parking entrance and understanding if we had to do something for opening the gates

the breakfast was delicious!!

had a couple of main options to choice from along with self serve breakfast bar where you will find different assortment of fruits, pastries and yogurts

great customer service, pool area, and comfortable bed!

i really enjoyed the free breakfast and the free drink ;-)

the lobby has a xbox console great for the kids

where's the pool? not marked in the hallways.

there are a lot of activities for kids suck as pool, video games, billiards table, foosball table

the breakfast and the transportation to the airport

offer a shuttle to the airport, but not a shuttle from the airport

great bed, good gym, fantastic shower, amazing staff.

the gym hasn't been used in a while

hotel is minutes from the guadalajara airport and provides an immediate, friendly and free shuttle to the airport

location and parking and staff

close to shopping, onsite secure parking, friendly staff

through the door and walls, not enough outlets, no onsite breakfast, difficult to find door to parking

no wifi nor television due to no internet or cable as advertised

liked that it was close to the market. it had secure parking. rooms were large

very convenient location. good complimentary breakfast.

great breakfast

clean, modern room, close to airport. attentive staff. airport shuttle.

had a restaurant, the breakfast had an excellent selection, it was new and clean and quiet.

liked that it has its parking area & its secured

we loved that the parking spot where gated in

rooms are next to the parking lot which got noisy from cars coming in

free wifi working in our room

the parking is watched by a guard

they even have a pool, but the water is

close to airport with shuttle

shuttle service to the airport early in the morning is a plus

they even have a free shuttle to the airport which was a pleasant surprise i was unaware of

very early morning shuttle van to airport was on time and free

also has a gym on a different floor

not sure about parking since we didn t take a car, but they asked me if we had one at check in so i m assuming

the rooms are spacious and elegant

tv and wifi worked well

there is parking and you need to validate the ticket before you leave

very clean, the breakfast was delicious, and the staff was so nice

we didn’t have the breakfast as we left very early for the flight

permitted me to leave my car in the parking lot for a minimal weekly charge

quick and easy airport shuttle

bed was comfortable, wifi was so fast, very close to the airport and the shuttle was provided by the hotel

breakfast was good, restaurants for our kids were within walking distance.

i didn’t like the cold pool water.

the beds are not so comfortable any more i had noise neighbors too kids jumping very loud!!!

i went to the gym and forgot the key in my room and asked to get in the gym and with no problem at all the staff

kids were super excited about swimming in the pool, though the deep end is deep enough that younger kids (less than 8

breakfast was good, except the coffee machine was not working properly

clean, delicious full breakfast, staff awesome very professional

fuss, easy to checkin and out, comfortable room, good shower, simple delicious breakfast, coffee and hot chocolate always available for free

clean and close to airport good breakfast

very clean, free breakfast, very friendly staff, free airport shuttle.

beautiful garden and pools. room very clean and comfortable .

there could be some improvements when it comes to the pool and the warmth

has a pool year round, which was cold for my 7 month old baby but probably okay for older kids and adults

the site is beautiful, lovely gardens to walk through full of plants and a nice pool that we sat and dipped our toes in

manager did not enforce rule of no loud music by the pool. painfully loud!

disco bar closed and most other services, but due to the corona virus.

360 degree view and the pool is large with comfortable temperature water and even a shallow kids section

minutes at the reception till we had the room keys, after a tiring long journeys with small kids

rooms are well maintained, clean, large and updated! palapa bar staff nice and friendly!

service at the pool bar is just ok

the pool wasn t open. internet didn t work in our room.

pool

we will return definitely, and bring the kids along next time because the pool is great

we will return definitely, and bring the kids along next time because the pool is great

we will return definitely, and bring the kids along next time because the pool is great

great breakfast - eggs, beans, tortillas, fruit, cereal, yogurt, toast and pasteries...

breakfast was great, hotel is within shopping center for any needs- next to soriana

and wonderful breakfast

not something i didn't like, but would be nice to have the option of room service for breakfast atleast since im not a morning person, but still like some coffee and lite breakfast

friendly staff, nice breakfast included

steam room no sauna no restaurant no bar lovely staff great location but rooms very musty and dark bathroom/ shower facilities and

was a restaurant and bar

the breakfast was simple but nourishing

excellent breakfast - fresh orange juice, cereals, herbal teas, coffee, cooked egsgs to your order, bread and

nice bed and breakfast

every morning we had delicious homemade breakfast

granola or cereal breakfast free, if you want eggs any style it was 25 pesos

all the staff were exceptional,

great bar and restaurant on the property

breakfast, excellent service, and a lovely garden and pool

hotel offers gated parking and includes a continental breakfast

pool,bar, restaurant, rooms, breakfast, staff

no safe or bar fridge in room

did not have breakfast. loved the pool

also, the pool was on the east side of the 4 story building, where after mid morning it was in the shade for

too many wasps at the pool to swim one afternoon

but they have a bar there and you can order drinks being inside the pool

the pool was not clean

breakfast was great! walking distance to the parean and shops

the third floor has the pool and breakfast area very convenient if you are staying in most of your trip

the pool is tiny

breakfast was very good and the decor was very nice

the breakfast was made to order

i would've liked yogurt for breakfast. everything else was pretty much perfect.

the complimentary breakfast is cooked to order

no breakfast.

breakfast was delicious!

the breakfast was ok. the hotel is nice and simple a good value for the cost.

very pretty property, heated pool, full breakfast, spacious room

didnt take breakfast cause the time breakfast is serve was to late for us (9am)

the smell of clean sheets and the pool

the carpet in the rooms. and people playing there music to loud by the pool.

at breakfast, coffee, fruits and muffins are included in the room fare

the very loud noise from the bar /restaurant next door. unbelievably loud in our room.

the hotel is very nice, has a pool and is very comfortable with high quality linens, comfortable beds and nice well- appointed

room, quiet street, tasty breakfast and very helpful staff

the foyer is a little loud, included breakfast is more like a snack.

a very nice continental breakfast.

breakfast was a lovely fruit plate

breakfast of fresh fruit, coffee

and even when breakfast was simple, it was abundant: big bowl of fresh fruit, coffee and bread

breakfast was nice and the location was excellent: very walkable and quiet

breakfast was authentic and delicious.

host, vibe is excellent, very tranquil outstanding breakfast excellent water pressure comfortable beds, a/c streaming android tv

parking right out front

the breakfast was delicious

great location and good parking

we're had a slight connection with the wifi at 1st, but ther staff sorted it out

breakfast, kids loved the pool

my private balcony was super nice with great view of pool

room overlooking the pool

the kids loved observing all the art every morning

value for money, huge parking lot, room very clean. good location

the parking lot is also great, the location is not that bad when driving a car, definitely not for

wifi was good

ample parking lot

the wifi was great

staff was able to accommodate our early check in

parking right in front of your door in a courtyard that is secure, the air conditioning is ice cold

very good room service

secure parking right outside our door

super clean, their breakfast included is delicious and their whole staff are friendly.

lovely staff, and delicious, free,traditional mexican breakfast

complimentary breakfast was good

the breakfast was included and there were a few choices

the location is great, hotel is clean, staff was so nice, and breakfast was delicious.

clean room with comfortable bed, wifi,

small parking area / this surrounding area is run down /no elevators

there id also a great parking area

clean on site free parking

helpful staff who were obliging to allow us to store our bags and also offer early check in.

the maid did a laundry and that was very helpful, and the staff were cordial

breakfast was excellent

the breakfast was fantastic

just the parking structure

breakfast and location are both very good.

breakfast overpriced

newly renovated, clean. close to the centre. early check in without any problems.

differentiate between them, but we were in the large cabana with its own private (warm) swimming pool, king sized bed and terrace (+) beds are so big and comfortable, there is a pool, you can rent kayaks, everything is so calm and (+) the pool was steps from my front door

breakfast very good. the property is beautiful and very relaxing

excellent breakfast

they spent the days in the pool and jacuzzi and the jacuzzi had to be cleaned after, leaving it

the garden, the view, the breakfast, the staff, the room (#4) - all were terrific

staff are eager to prepare a breakfast just as you wish and guests were pleased with the breakfasts and the staff service and

bed and sheets good quality; excellent wifi; cheap; clean.

not the cleanest, wifi is pretty slow

no wifi

cockroaches in the bathroom. wifi was not working.

also, i was told there's a free wifi but find out only in lobby so we couldn't use our phone

grounds are beautiful, there is a scent of flowers, the pool, the breakfast, the location, all great

the small pool was clean and pretty

the breakfast was good . the staff very attentive. the garden was beautiful.

breakfast from 9-10

the grounds and pool were beautiful. i loved the courtyard setting

the bar was nice but lacked tonic water and extra dry vermouth

the pool area was well maintained and was an excellent place to relax

the restaurant and bar staff were not attentive to the guests

the pool area was fabulous and spacious/

both at reception, restaurant and bar the customer service can definitely use lots of improvement

the view, spa available, room service, pretty well everything was amazing.

exclusive and quiet- huge shallow pool great for kids

the pool could be fixed up

property seemed to be well maintained on the first look but the pool was kind of dirty, the hot tub as well & the lake area in front of the suites was full of

amazing experience, very peaceful atmosphere with a great view, the private pool was amazing,love the stay

the breakfast is not included

the breakfast was cold and not very tasty

the free breakfast was good depending on who makes it

comfort, all staff, breakfast, jug of water in room, great shower

always cleaning, did an excellent job doing our laundry

wi-fi is very reliable, the whole place is clean and the continental breakfast was good and satisfying

the bar didn t open until 2pm

although the hotel doesn t offer room service, the staff went above and beyond by leaving the hotel to get him food, ensuring we

the rooms were very home and comfortable and the room service was on point

room service is very late and did not bring replacement towels, so each day there were less towels

that you have to call someone to open the parking door

parking was very secure

nothing. wifi is ok

location, parking, restaurant

kids were able to play in the play area comfortably

greg sanders ps it says full kitchen but no pot or pans lol

stylish decor, nice heated pool, location & parking, dog friendly, good a/c

my friends live in the neighborhood and the hotel is near my favorite breakfast restaurant

there was not a breakfast offered to us . which was stated in the add.

polite staff, room was cleaned daily, bed was made daily, quiet surroundings, local secure parking

the shower, the wifi

comfortable, modern hotel close to center. good breakfast. clean room. small gym and terrace.

the hotel restaurant was extremely convenient and room service is available

wifi was too weak in the room.

the wifi sucked

close to the historical center,clean,very good pool with a cool wiew to the city breakfast is full and delicious the staff was very helpful,they organized us a taxi ride on time to

advertises bar that is on the rooftop, staff informed us bar is only open during special events big let down

wish breakfast was included.

staff was really nice and breakfast was delicious location was perfect

facilities, room was comfortable and clean, pool was able and with excellent space just for us

breakfast, bit very strategic restaurant location on top of building - guest can view the town

the breakfast buffet was very good

they say that the breakfast was not included even when the reservation said it was.

great central location. decent breakfast with good service. safe parking. lots of lobby seating.

they also have a very nice restaurant with a breakfast buffet

breakfast was great but it was the same everyday. we need variety. mattress was to hard.

the breakfast was the same everyday.

it was very centrally located, and the breakfast was great!

was real good, the breakfast buffet is really delicious but it's always the same so not great for lengthy stays, the

only thing i didn't like that the breakfast was till after 7:00am it would have been nice if it would start at

breakfast was delicious and even better than expected

breakfast was very good, with choice of four main dishes prepared to order, endless supplies of

súper nice spacious room, clean pool, good breakfast

we loved the complimentary breakfast which was great and the pool!!

spacious sun lounge area around smallish pool more suited to kiddies than swimming

also the pool could use a good cleaning

room size, the view, the gardens and the pool, the staff, all excellent

and the pool was refreshing as well

room (sol) has everything you need, wifi is good, food is lovely, staff are fabulous, nice heated pool and the malecon is only 1 minutes walk so you can be in the town centre in a few minutes

pool was heated and good for afternoon dip

to much noisy,no enough blankets, i m so sad to get that place not even a car parking has to find on the street or bring yo different locations to parked

no parking, we have to park two blocks away and the noise of the bars the loud music around it

lots of mold , parking is at other hotel a block away.

free parking a short block away in a secured lot

bad no parking, they have permission from another hotel facility but they took keys our car cracked at the